Shuffle gen 1 will not be recognized by itunes
The ipod gives a message "The iPod "IPOD" cannot be used b/c it requires itunes version 5.0 or later goo to www.itunes.com... to get the latest version of iTunes or install iTunes fro mteh CD that came with your ipod.
I did install the CD that came with it, I downloaded the latest update 7.1 from the site, it keeps saying the same thing.
I thinking perhaps I should reset the ipod to the factory setting? The short orange lights it flashes when plugged in, I believe indicate it is being used as a memory disk... Or did I misread?
In iTunes, if the sidebar (along left side of window) is hidden, from the menu bar, under View, select Show Sidebar. The iPod should appear in the sidebar, under DEVICES. It does not appear there, when you connect the nano?
If not...
it says it detects an ipod
Where does it say the iPod is detected?
Similar Messages
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What a pain -on a mac- never had aproblem- loaded a new shuffle with music - will not let me sync itunes store bought songs- will not let me authorize the computer. I have a ipod as well. Is this a block when loading a second device? OR?
In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first. -
New Nano will not be recognized by Itunes
My Nano is new (Christmas) and Windows XP will connect, but the connection will not show up in Itunes. We have the lastest version of Itunes. It does recognize my dad's Nano. Please reply to [email protected] since I have trouble on these forums.
ThanksIt is unlikely that two consecutive iPods have the same problem, so let's assume there is nothing wrong with the iPod for now. There is no systemic problem with iPod nano 7th gen and iTunes 12. Even my ancient 3rd gen iPod "classic" from 2003 works fine with iTunes 12 (and the latest OS X).
Since your other devices connect to iTunes, your OS and iTunes installation seem to be fine.
Does the iPad or iPhone use the same docking cable (not the newer "Lightning" cable)? You want to rule out a faulty cable as the cause. There are separate connection points on the connector for power and data, so it is possible for it to charge from a connection, but not connect for data, due to a faulty cable.
So (if you can rule out faulty cable), that leaves a problem with the USB port. It charges, so it seems to supply enough power. But because it shows only the battery status icon, it's like you are connecting it to a USB power adapter; there is no data connection either to iTunes or the Mac in general.
As a test, shut down (power off) the iMac and disconnect all USB devices (including any hubs). You can leave standard USB keyboard/mouse connected, if used. Do this to Reset the iPod
Reset your iPod - Apple Support
Start up the Mac, run iTunes, and connect the iPod to a direct USB port, by itself. Any difference?
If that does not help, try putting the iPod in Disk Mode
Putting iPod into Disk Mode - Apple Support
Then, connect it to the Mac and run iTunes. Any indication in iTunes, on the Mac in general, or on the iPod's screen, that there is a data connection between iPod and computer? -
My nano ipod 7 gen will not be recognized by itunes but my classic ipod syncs just fine
my nano ipod 7 generation will not sync or be recognized. it says it detects an ipod but cannot be recognized. i have an ipod classic that syncs just fine. why will my nano not be recognized? it is a new computer and i have done everything it has asked in the help section. nothing works?
In iTunes, if the sidebar (along left side of window) is hidden, from the menu bar, under View, select Show Sidebar. The iPod should appear in the sidebar, under DEVICES. It does not appear there, when you connect the nano?
If not...
it says it detects an ipod
Where does it say the iPod is detected? -
My Ipod Touch Gen 5 will not show up in Itunes but it shows up under "My Computer" help!
I have a new Ipod touch gen 5. It shows up under my computer but not under devices in the side bar like it should with Itunes 11. I'm running the latest firmware for my new Itouch and the latest Itunes. I hope I don't have to uninstall my itunes as I have ALOT of music on it. I dont wanna lose it all. I'm running windows 8 and followed the tutorial to a "T" to try to fix the problem but nothing worked. I did everything except the last step. Even checking my Computer for Updates (Itunes will not run if updates to my PC are needed). Help Please!
Here is the Diagnostic Report. I don't understand it very well.
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
Hewlett-Packard HP 2000 Notebook PC
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 008BBCB0094EF9B0
Current user is not an administrator.
The current local date and time is 2013-04-04 22:41:18.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {2CAAFB10-5680-46C7-8613-2EDADF28585D}
Description: Microsoft Hosted Network Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {5CE73756-BD5A-4D93-9DF9-A9316C4A6ED7}
Description: Microsoft Wi-Fi Direct Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {4CDB268D-46F1-4C51-AAC1-A9F6B76B50F2}
Description: Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
IP Address: 192.168.1.125
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Thu Apr 04 21:42:42 2013
Lease Expires: Fri Apr 05 21:42:42 2013
DNS Servers: 209.18.47.61
209.18.47.62
192.168.1.1
Adapter Name: {406A6EC4-A42A-4564-810E-0501F8EED96A}
Description: Realtek PCIe FE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-04-04 22:24:30.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: hp DVD A DS8A8SH, Rev KH62
Drive is empty.
The last failed audio CD burn had error code 4280(0x000010b8). It happened on drive E: hp DVD A DS8A8SH on CDR media at speed 10X.
**** Device Connectivity Tests ****
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
No Universal Serial Bus Controller found.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod shuffle (4th Generation) running firmware version 1.0.1
Serial Number: CC4H77LFDFDP
**** Device Sync Tests ****
No iPod, iPhone, or iPad found. -
Ipad will not be recognized by itunes
Have tried to retore my iPad but it gets to putting the buckup on the system and freezes up. Then iTunes will not recognize the iPad after reconnecting. All I get on the iPad is the Apple and nothing else. Tried the on/off switch and home button simultaneously many times but it does nothing any more.
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
Cheers, Tom -
My ipod will not be recognized by Itunes
I keep trying to put my ipod on my computer and it will not go in as a drive. The computer recognizes it as "Connor's Ipod (K:)," but Itunes will not allow it and gives me an error message sending me to this screen: http://support.apple.com/kb/TS1363?viewlocale=en_US. I have done every single step including reinstalling iTunes but the problem still persists. The error message states "An Ipod has been detected, but it could not be identified properly. Please disconnect and reconnect the ipod, then try again. If the problem persists, uninstall itunes, then install again." I have done every step on the page, and tried reinstalling itunes. It worked fine until I updated it to the most recent update. My brother's ipod does work however, same model(Nano 7th gen 16GB), except his is green(don't think it matters), which is odd. Please help as music is my life.
See Here...
Unable to Update or Restore
http://support.apple.com/kb/HT1808
This will not necessarily work if the Device has been modified. -
Hvae new ipod touch. It has charged for two days and will ntobe recognized by itunes as a new device for an automatic download. I cannot get rid of the plug in screen that comes up first before it is charged, Thanks
Assuming a PC, start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
A Mac:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
IPhone is not turning on and will not be recognized in iTunes
My screen was cracked recently, and my iPhone was left outside for 6 hours in the early morning/morning hours. (6am-11am)
Device was not rained on, however, I think the elements (humidity, heat) may have affected the phone in some way because, when I brought my phone in and tried to turn it on, it would not power on. I figured the battery was dead so I charged for two hours without touching.
No battery charge/low battery/apple logo will appear on the phone. Phone will not charge and is also unable to be recognized in iTunes after attempt at connecting to the computer. No combination of lock button/home button pressing is getting a response.
I am not really in the position to take it in to get replaced as I do not think it is under warranty, or it's possible the warranty is expired if it is.
Is there any hope, or should I start my goodbyes?If the hard rest isn't working then it sounds like its not going to turn on. Accidently damage isn't covered in you limited hard ware warranty. The iPhone 4 and below is 149$ to replace and iPhone 4s is 199$
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I am using:
iPhone 6-Plus (8.3 IOS)
iTunes 12.1.2.27
Windows 8.1
When I upgraded this phone from Sprint, the sync was stopped by the tech and now I cannot enable wi-fi sync because the Sync now is grayed out. See image. SYNC BUTTON does not work.
I cannot get my music or tones.
Email keeps giving errors that I need to put in my passwords.
I cannot Backup my iPhone to iCloud either.
What should I do?
How would I back up all my email contacts, text phone #s, get all of my prior apps, get all of my ringtones and music (not purchased through iTunes).... I NEED HELP!It sounds like the driver for the iPhone wasn't installed properly after the update. Here is the article you're going to need to use: iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
It's likely that the first couple of steps aren't going to solve the problem. You're going to need to follow the steps under "Verify that the Apple Mobile USB Driver is Installed." You'll just need to re-install it. -
IPod will not be recognized by iTunes library
I have my iPod connected to the computer and the iPod shows that it is connected, but the library doesn't recognize that there is a device connected.
The following may help:
Windows computer: iOS: Device not recognized in iTunes for Windows
Mac computer: iOS: Device not recognized in iTunes for OS X -
IPad will not be recognized by itunes and wont start up
Hello,
I have an (iPad 2, WiFi+3G) 64GB and when i try to open it it stucks in the black screen with the apple logo. I cant loggin!
Also it is not recognizable by itunes so I cant restore it to its factory settings. Does anyone here knows any third party software that will allow me to format it ? Any tips or tricks to restore it?
Thanks in advance.What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
My iphone will not get recognized by itunes, and i cannot back up anything! help!
Every time i connect my iphone to my windows pc, it says the contents of this iphone "my name" cannot be read. please restore your iphone and yada yada yada. I dont even have options to back up or anything, just restore, and even when i restore, it still restores it to the same latest software update!! *** do I do? im so sick of this thing already, its not even funny...
also, is youtube video viewing supposed to buffer slowly??? cuz yeah.,..thats a problem too.
Verizon iphone 4I had this problem too and my roommate solved it!
Go to 'Settings'
'Music'
Scroll to the bottom and enter your password to log onto your home sharing
Then connect to iTunes and sync! -
IPod Touch will not be recognized in iTunes 8 on my MacPro
As the subject title suggests, I've got a problem. I've just fully Software Updated my MacPro and it has all the latest software features on it. However, when I try to connect it the USB port on the back of my Apple Cinema HD screen (connected to the MacPro), iTunes doesn't recognize it at all. I do have the latest version of iTunes as well. Although it doesn't recognize the iPod, the iPod does charge. Can anyone help?
Alright, right after posting my question I figured it out. I plugged my iPod into one of the USB ports in the front of the MacPro and it worked like a charm. Now the problem is, what is wrong with the two ports in the back of my Apple Cinema HD screen? That I can't figure out clearly. The USB connection from it to the MacPro is connected.
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Was charging my iphone 5 for about an hour or so after charging unplugged and went to playing games phone was at 5% so I grabbed my cable and plugged it into the wall nothing happened tried three different chords and blocks and sockets afterwards I plugged my phone into the computer and it wouldn't charge or sync with iTunes it acted as if it wasn't even plugged in so I shut the phone off and though I'd give It a break and try again later. As I got ready to go to bed I though I'd try to plug it back in and see if anything happened nothing did so I just left it I went to mess with it this morning and come to find out it was at 100% I continued to mess with it and i came to the conclusion that it only charges when turned off. I can't get the phone to reset and would love to restore with iTunes if it would sync with iTunes I don't know what I need to do but really need my problem resolved since its a hassle to have to turn off my iphone in order to get it to charge
Is that a new iPhone? Bring it in to Apple for a replacement.
But do this first:
hold the Home Button and the Power Button at the same time, keep holding, ignore everything on the screen, keep holding until you see the white Apple logo appear, then let go and let it start up.
It should charge both when on and off, unless you connect throug a hub and there are current eaters also on the hub: connect directly to the usb port.
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