Shuffle iPod-songs wiped out...PLEASE ADVISE/HELP

Hi,
I have an iPod Shuffle which contained numerous songs. I was going to update it and apparently hit something that wiped out all of my songs. Is there any way to get them to come back up and replace them in my iPod or am I just out of luck and have to buy new songs? The songs are listed in my purchase history.
Thanks in advance for your help and speedy response as I am lost w/out it when I jog!

I was going to update it and apparently hit something that wiped out all of my songs.
If the songs are no longer on your iPod or your computer, your options are limited.
Apple's policy is clear: iTS purchases can be downloaded only once. It is your responsibility to make back-ups . (For most people, this will involve either CD's/DVD's or an external drive .)
That being said, at their discretion they have made one-time exceptions to this policy. You can ask for an exception by submitting the form on this page:
http://www.apple.com/support/itunes/store/browser/
Good Luck! But whatever the response from Apple, remember:
Your music is valuable - please back it up!

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Shuffle iPod-songs wiped out...PLEASE ADVISE/HELP

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