Shuffle is charged but won't play anything

I charged my shuffle up with the wall charger. When I go to download my Itunes it says they are downloading but nothing plays on the shuffle. I have gone to the Apple store in Ann Arbor, Michigan and they replaced it for me, but still the same problem. Could it be the the dock has something to do with it?

You might want to try restoring your iPod.
For details, see this article:
Restoring iPod shuffle to factory settings
-Kylene

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    Last Modified: Dec 16, 2014
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