Shuffle makes laptop restart!!! HELP!!!!

I got my boyfriend a second generation shuffle from apple.com for Christmas. He has an Acer laptop, with all of the needed requirements for the shuffle to work. After reading the "manual" (if you can even call it that) that came with the shuffle, he went ahead and downloaded the latest version of iTunes from the Apple website. The manual then said that after you download iTunes, you connect your shuffle, so we did just that. When we did that, his laptop screen went black, and then restarted!! He has 4 USB plug-ins on the back of his laptop, and we tried all 4 of them and got the same result. After getting really annoyed, we decided to try my laptop. I already have an iPod mini, so I thought that for sure it was going to work. I plugged in his shuffle, and nothing happened. iTunes didn't open like it did normally for my mini, and I didn't even get an icon in the task bar saying that they found new hardware. My computer didn't recognize anything. I've read the manual on the Apple website, and looked over the FAQ's and Troubleshooting Tips numerous times to no avail. I even registered his iPod on the Apple website, and that didn't help either. I am at a loss at what to do! I also got him a portable charger. When I plug it into the charger, nothing happens either. Do you think that his iPod has a faulty USB? I didn't purchase a warranty or anything, so I'm not sure what to do now, because I feel like I've done everything possible! Should I just give in and take it to CompUSA? Will they even fix it there since I didn't buy it from them? Is anyone else having this sort of problem?

Return it for a replacement...Your Shuffle comes with a one year warranty. NO ONE fixes Shuffles, they just replace them

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