Shuffle not recognized and can't restore

I recently "Up"grade to itunes 7.0. Now my shuffle is not recognized and it's telling me to restore. When I try to restore it's telling me the software is not found. When I go to the apple site to download the software it tells me the ipod resource was not found. Any thoughts...
Help, please.

I have always had this problem it has never ever synched. I feel i have wasted my money. I have to bother some one else if I want to change the songs. Kinda pointless. There is something to be said about the old days of popping a tape in recording music and poping it straight in ur walkman w out all the bs and sometimes I still do. I dont need all the bells & whistles of Music videos & all the other "benefits" they offer. If they really are "cool" this would be a non issue. Half the time my computer won't open programs. If I had wanted something that requires so much babysitting I would have bought a pc for a quarter of the price and w out the slick marketing campaign and i dont care if it is an ipod or any mp3 player, I just want it to function w out the BS. I dont care what it is called as long as it works w out the bs. I need functionality. When music was about music and nothing else. Thanks. I recieved a notice from Tekserve, the only Apple retailer in NYC until last year, saying "Sorry for the short notice, but you have 2 weeks to register for Applecare and it will cost you $150" At the time I did not have the money or time. So far I feel Mac is for middle class & rich people w alot of time & money to spare. I slaved in restaurants to buy this pc etc not to mention lost my job because my work was forced to close because of 9/11, used my savings and had to start again, and it has added up to a glorified internet connection.
Yours Truly
Disgruntled.

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