Shuffle not recognized by computer or iTunes?

HELP! My shuffle simply stopped working today. I took it home and docked it and the computer doesn't recognize it nor does iTunes. I've spent hours trying to troubleshoot it and nothing seems to help. Suggestions?

Hey
mine is working on the mac again sort off. Here is what i did. A friend of mine has the same suffle I connected it to the mac with his dock with no problem. So I borrowed the dock from him to see if the dock has a problem, Same issues orange light blinking but nothing else. So I hooked up the Ipod on my wifes PC the first message I got from the pc saying hook up your ipod to a faster USB for better performance, which i know the Ipod was hooked up on a USB2 anway Itunes opened up on the pc and asked me to sync with it, which i did. I then did a restor on the shuffle and ejected the shuffle from the pc hooked it up on the mac and guess what got a similir message saying your ipod is only working on a 1.1 USB hook it up for better performance on a USB2 again ignored it and I tunes opend up and right now I am loading the songs back on which takes a bit longer but it works. So I think the problem we all experince has to do the wth USB connection inside the Ipod. as the dock is working fine the as the other ipod worked ok on it. I have not disconected and reconnected the ipod from the mac but if I have issues i will post them

Similar Messages

  • Shuffle not recognized by computer nor itunes

    Shuffle not recongnized by computer nor itunes.  I have a brand new edition of itunes.

    Hello obks1984
    Check out the article below to troubleshoot issues with your iPod shuffle not showing up in iTunes. Also make sure that you have the cable plugged in completely to your iPod Shuffle and not just slightly pushed in.
    iPod not appearing in iTunes
    http://support.apple.com/kb/ts3716
    Regards,
    -Norm G.

  • Ipod Shuffle not recognized by computer and iTunes and does not charge

    I connected my iPod to my computer but for some reason, it is not recognized at all by the computer nor iTunes. It doesn't charge either. I have tried all the USB ports and since I have Windows Vista, I cannot use the Restore Utility thingy. I purchased my iPod about 2 years ago so a warranty replacement is out of the question. Since any choices have been kicked off, can anyone find a solution to my problem? TYVM pl0x

    Time to replace it: $49 2nd Gen shuffle at online Apple Store...

  • Ipod touch not recognized by computer or ITunes

    Ipod touch is not recognized by computer or Itunes. Tried it on Windows XP OS and also Windows 7. Error message OxE8000068, unknown error, appears. Thanks for any help!

    Try here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • Ipod Nano not recognized by computer (or itunes) but charging.. so connected

    worked until this am (though I think I had this once before, a couple years ago, too often follows itunes updates)
    connected to computer (win 7) this morning and it is not recognized by computer (or itunes)
    can't find it looking in Explorer
    but, it is charging so... it is connected
    have tried everything except re-installing itunes... if the computer is not seeing it, and it shows the connection when itunes isn't open...
    would that make any difference?

    diagnostic shows....
    **** Device Connectivity Tests ****
    iPodService 11.3.1.2 (x64) is currently running.
    iTunesHelper 11.3.1.2 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod nano (4th Generation) running firmware version 1.0.4
    Serial Number:       Y(I removed info)
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    it looks like everything is fine, except it can't find the ipod... why?
    when I plug in a thumb drive, it recognizes that, why not the ipod?

  • I installed a ipod shuffle, named it differently, now my ipod classic is not recognized by computer or itunes.  How do i fix?

    I installed an ipod shuffle with different name.  Now my ipod classic is no longer recognized by computer or itunes.  It appears that Itunes decided that I had replaced the classic with a shuffle.  Classic battery doesnt seem to want to charge, and cannot restore.   
    How do i fix?

    Hello BLTNO,
    Start with this Apple support document related to your issue.  Make sure to work through each and every single troubleshooting step as necessary.
    http://support.apple.com/kb/TS1369
    B-rock

  • IPOD Shuffle not recognized by computer, and caused a  USB power surge

    Device is not recognized by computer, and I tried the listed support recommendations.
    The problem originated when I plugged the IPOD shuffle directly into the computer USB ( not using a hub), and this caused a warning window to appear saying unknown device has caused a power surge to this port, and most be removed. Prior to this event, the IPOD shuffle has worked (with direct contact with computer usb or through a powered highspeed usb hub) without issue for nearly 1 year. Any taker's on this issue? Thanks.

    Hi JBR,
    Go to your control panel and click on Install/Uninstall programs. Scroll down and see if you have multiple versions of the ipod updater installed on your computer. If you do, then uninstall both versions. Reboot your computer.
    Next, go to the downloads page and download/install the 1-10-2006 ipod updater. Once installed, go to your start programs and select ipod updater from there. Plug in your ipod and wait a moment. If it's like mine, it'll recognize your ipod and then you can do a "restore" for a clean format.
    After that, open itunes and life should be good.
    Hope this helps!

  • My iphone 4s is stuck on connect to itunes, is not recognized by computer or itunes

    my iphone is stuck on the "connect to itunes" loading screen, and when it's plugged into my computer, itunes and the computer are not able to recognize it. when it is plugged in, it gets a "USB device not recognized" and in device manager, it shows up as an "unknown device". I have read and tried everything in http://support.apple.com/kb/TS1538, as well as uninstalling and re-installing itunes and all it's components several times, but nothing has helped. Please help!!!

    The iPhone has gone into recovery mode and you have to restore by connecting to a computer with iTunes and follow the instructions in http://support.apple.com/kb/HT1808.  If you do not have a computer with iTunes, a friend with a computer with iTunes, can you get to an Apple store genius bar and see if the techs will restore for you?

  • Problems with shuffle gen. 2 not recognized by computer or itunes

    Hello to all who may help me solve my problem.
    I received a Gen. 2 Shuffle with 1GB several years ago, and used it over that time.  It has lasted longer than 2 laptops and I hate to throw it away if it isn't fixed or the problem isn't solved soon.
    I received a Win. 8 laptop as a gift two years ago, and now my laptop is not recognizing the shuffle.  The laptop is an ASUS model. 
    Besides receiving the message "This device is not recognized by the computer," I researched and installed and uninstalled iTunes following all instructions I could find online.  I have iTunes 11.3.
    My biggest concern is the message I have after studying "hardware ids" in the device.  It reads "USB\DEVICE_DESCRIPTOR_FAILURE".  I have uninstalled all USB root hubs and rebooted several times.
    It works fine on my sister's computer.
    What steps would I take to fix it?
    Thanks for any help.

    I'm having the same problem (except this isn't a new shuffle).
    How do I "restart" an iPod shuffle?  I have it plugged into my MacBook Air via its dock but it's not recognized in iTunes.  iTunes does recognize my iPad (under Devices).  Yesterday the MBA recognized both devices.  I tried it also on iTunes on my Mini but no go there either.
    I've rebooted both machines.  No go.

  • TS1496 ipod shuffle not recognized in computer itunes or device manager

    not recognized in comp, i tunes or device manager.....HELP!!!!

    I HAVE A SIMILAR PROBLEM TO THAT I JUST BOUGHT MY 30GB IPOD VIDEO ABOUT 4 HOURS AGO, SINCE THEN I HAVE BEEN REALLY STRUGGLING TO INSTALL IT. A SOON AS I GOT IT, I DID EXACTLY WHAT IT SAID, I WENT TO WWW.APPLE.COM/IPOD/START AND DOWNLOADED THE NEWEST ITUNES VERSION. THEN I PLUGGED IN MY IPOD TO MY COMPUTER, AND ALL THAT HAPPENS IS A LITTLE BUBBLE OPENS UP AND SAYS "FOUND NEW HARDWARE" WHEN I CLICK THAT, IT OPENS UP, AND I CLICK "INSTALL THE SOFTWARE AUTOMATICALLY" WHERE IT SAYS IT, THEN I CLICK NEXT AND WAIT. AFTER, IT SAYS "THE HARDWARE WAS NOT INSTALLED BECAUSE THE WIZARD CANNOT FIND THE NECESARRY SOFTWARE".AFTER I WENT TO WWW.APPLE.COM TO FIND OUT WHAT THE PROBLEM WAS, I'VE LOOKED THROUGH AND READ EVERY ARTICLE THAT CAN PERTAIN TO MY SITUTAION, BUT NONE HAVE HELPED ME I AM DISPLEASED TO SAY, THE LAST ARTICLE I READ WAS THIS ONE:
    http://docs.info.apple.com/article.html?artnum=305136
    BUT EVEN THAT DOES NOT HELP ME BECAUSE WHEN I GET TO STEP 8 WHICH SAYS "Locate the iPod in this list. In some cases one of the entries will have "iPod" in its name. If no such entries are present, the iPod is most likely represented by "USB Mass Storage Device." I LOOK FOR WHERE IT SAYS "IPOD" OR "USB MASS STORAGE DEVICE" UNDER "UNIVERSAL SERIAL BUS CONTROLLERS, AND CANNOT FIND EITHER THING..I HAVE RESTARTED MY COMPUTER A NUMBER OF TIMES, I HAVE EVEN UNISTALLED ITUNES THEN REINSTALLED IT I HAVE STRETCHED EVERY OPTION AND NOTHING HAS WORKED..CAN SOME ONE PLEASE HELP ME??..I HAVE BEEN TRYING TO SOLVE THIS PROBLEM FOR 4 HOURS STRAIGHT STOPPING ONLY TO GO TO THE BATHROOM AND GRAB A BITE TO EAT..

  • IPod Shuffle Not Recognized In Windows Or iTunes v7.0 - What Now?

    Hello everyone,
    I am having the same problem as many who have posted here. I have upgraded my software to iTunes v7.0.1.8. I also accepted the auto update for my iPod Shuffle - 512GB 1st Gen to v 1.44 (I believe). Of course, now my Shuffle is not recognized in iTunes and is only recognized in Windows for less than 5 seconds (as I have monitored it). I am listing below all of the actions I have taken today.
    As none of these have worked, my question is now what? Does anyone have any other suggestions before I take the dreaded step of calling support? Any help is appreciated.
    I am not happy with this upgrade issue at all. I expect much better from Apple.
    Steps Already Taken:
    1. Reset iPod.
    2. Set Terminal Services to "Manual" and restarted my laptop PC.
    3. Changed all USB Root Hub entries power management options to "Allow the computer to turn off this device to save power option" and rebooted.
    4. Assigned my external hard drive a different letter as it was assigned to "E" and tech support documentation suggested I changed it - I changed it to "M".
    5. I stopped the iPod Service via the Services and Application interface from My Computer/Manage, reattached the Shuffle, and started the iPod Service. The Shuffle was still not recognized.
    6. I uninstalled iTunes 7.0.1.8, the Apple Software update and QuickTime. I deleted all temp directories; program files folders and all possible traces of all three pieces of this software. I also deleted my iTunes library. I reinstalled all of this software and re-built my Library. NONE OF THIS WORKED!
    My 30GB Video iPod works fine and always has - it is only the shuffle for which I have this issue any only since the upgrade.
    What do I do now? If no one has another fix, I will be forced to call Tech Support after an experience with them over a year ago I would almost rather throw this thing away!

    qswh - I too cannot play the songs that are loaded on the shuffle. Additionally, I get a green & orange light when I plug it into a USB port and then I either get a blinking orange light or a solid orange light from there after.

  • Brand new Shuffle - not recognized in Windows or iTunes

    I just got an iPod Shuffle 1Gb for Christmas (today). Followed all the instructions installing software, etc. Plug in the iPod - the light on the front flashes orange. Does not show up in My Computer, Device Manager or iTunes.
    Uninstalled iPod and iTunes software, rebooted, installed latest iPod and iTunes software downloaded from website. iPod still not recognized and still flashes orange when plugged in to a USB port. Tried several different USB ports - no change.
    Rebooted again (more than once).
    iPod is fully charged.
    iPod has been reset.
    I can't restore it, because even the iPod software doesn't recognize it.
    My USB ports are fine - digital camera and external USB hard drive still work when plugged in to the various ports. Unplugged all other USB devices and iPod still wasn't recognized.
    All my friends love their iPods. This is my first one. I have to say... I'm not impressed.
    As I said, this was a gift, so I don't have a receipt for it, and there isn't an Apple store near me. And I think having to pay $30 to send it back to Apple so they'll replace it with a "new, used or refurbished" iPod is bullsh*t.

    I had the same problem today.
    What I found is that during the install routine, the Shuffle was not formatted. I went through Windows Explorer (right click on "Start" and choose "explore"). My computer found the shuffle as a removable media, but when I tried accessing it (clicking on the drive while in explorer), I got a message saying that it wasn't formatted. So, I said yes to the prompt to format it and as soon as it did, iTunes saw it and started the rest of the install routine. I had to restart and replug in the device, and it seems to be working great.
    I don't know if this will help you out, but it is worth a try.
    Merry Christmas
    Shuffle   Windows XP Pro  
      Windows XP Pro  

  • I pod shuffle not recognized by computer

    JUst got shuffle...computer says not recognized????? Help

    when you have a windows:
    1 open iTunes
    2 connect iPod
    3 open explorer
    4 serach the usb ports about the ipod click on them
    5 ipod is connected
    when ipod is not connected move the power button on the shuffle and press some buttons
    i hope i could help you

  • IPod nano does not charge & is not recognized by computer or iTunes

    I have a 1st generation nano 1 GIG.
    It appears "dead."
    It is not recognized by My Computer, iTunes or the Ipod Updater (The updater asks that I connect the iPod, which I do). The iPod diagnostics through iTunes also reports that my iPod is not connected.
    I have tried my iPod on 4 different machines, with one of them having USB 2.0.
    I tried the following from Jeff Bryan. (I don't know if the links from his post have carried over into this post.) So I will list the things I have tried near the end of this post.
    - My iPod won't turn on.
    - iPod battery doesn't charge.
    - iTunes 7 doesn't recognize the iPod.
    - Your Windows PC doesn't recognize iPod.
    - iPod appears in Windows Explorer but does not appear in iTunes.
    - iPod does not appear in iTunes.
    - Fast user switching in Windows XP is not supported.
    I tried resetting my iPod by switching the Hold button on and off and then pressing Menu and the Select button for 6-10 seconds. I have done this over and over and over.
    I have uninstalled the latest iTunes, reboot, reinstall - same problem.
    I have stopped the iPod service, plugged in the iPod, but it isn't recognized by My Computer as stated in the Apple Do-It-Yourself Help. I launched iTunes - same problem.
    I used the window cleanup utility, reboot, reinstall iTunes, connect iPod - same problem.
    I have used the Windows ipconfig utility to change my boot parameters, but still nothing.
    If anyone has any ideas, I would greatly appreciate them.
    My iPod is just shy of 6 months.
    I do have a replacement contract with Best Buy - but I would like to cover all the bases before I succumb to defeat.
    Thanks
    XP Home with USB 1.1   Windows XP   4 machines, all XP, 2 XP Pro, 2 XP Home, 3 have USB 1.1, 1 has USB 2.0, 2 machines have latest iTune

    I'm having the same problem, my ipodnano is about a year old and I can't figure out what to do. I just installed the new itunes on my new laptop with vista premium. I'm desperate for a resolution, do you have any suggestions at all. Any help is greatly appreciated. Thank you

  • Ipod is not recognized by computer or itunes and does not charge

    Hi, so for a few months I've been having a problem with my iPod Touch 4th gen where when i connect the ipod to the computer it does not connect. My Computer says "USB device not recognized" and also I've recognized that my ipod doesnt charge either. When I connect it to a wall charger the ipod charges fine, but i can't sync anything or any music. I have no idea how to fix this problem :\

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Maybe you are looking for

  • Can you put a link in a Slideshow for muse?

    I'm making my images for my muse homepage main slideshow in photoshop. How can I create a link on a slideshow image, without it appearing on top of all the other pictures through the slideshow? Thankyou, KM

  • Photoshop Crahes when opening. Unknown bug. No solution on the net

    Photoshop CS5 crashes upon opening. Crashes immdiately. Not a font type bug. Simple bug, but har to fix it seems. Here is the crash report. Process:         Adobe Photoshop CS5 [596] Path:            /Applications/Adobe Photoshop CS5/Adobe Photoshop

  • PROBLEM WITH PARTIAL DELIVERY

    HI Friends,             With referance to an order i want to do apartial delivery. for example order quantity is 10 units. i am want to do a delivery of 5 units. now whem i am entering picked quantity 5 under picking view of delivery & doing PGI an e

  • MDM with separated ABAP and Java Instance

    We installed SAP ERP system with SRM server and Portal as Java instance. We use Oracle and have 2 oracle schemas/instances: ABAP and Java. After mounting of MDM server and DBMS configuraiton (to Java instance) we have the following oracle objects: Or

  • Asha 501 and a2dp

    hi there i recently bought an asha 501 and didn't look too good at the bluetooth specs beforehand. this prooved as a big fault! i saw that it's bluetooth 3.0 so i thought that it has to support a2dp. but i had to learn that i doesn't. why?! even my s