Shuffle not recognized by i-tunes

My daughter's shuffle is no longer recognized by i-tunes. When iI look in MY COMPUTER shuffle shows up as "removable disk". Any ideas

I have the very same problem and I am discovering a trend here. I would like some accountability from Apple on this. Its not a small issue- this is so basic. iTunes simply does not show my iPod - and I've owned 4 of them! I cant see a pattern to it but its really flaky, esp. for the worlds best selling MP3 device it is shameful really. That and Apples support is one of the weakest I've seen.

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Hello Dora Lucia,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
Have a nice day,
Mario

2 of my i touch not recognized in i tunes tried everything they tell you to do hheeelllpppp

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If the iPods have NOT been jail-broken, this will help. If they HAVE been jail-broken, buy new ones.

IPod Shuffle Not Recognized In Windows Or iTunes v7.0 - What Now?

Hello everyone,
I am having the same problem as many who have posted here. I have upgraded my software to iTunes v7.0.1.8. I also accepted the auto update for my iPod Shuffle - 512GB 1st Gen to v 1.44 (I believe). Of course, now my Shuffle is not recognized in iTunes and is only recognized in Windows for less than 5 seconds (as I have monitored it). I am listing below all of the actions I have taken today.
As none of these have worked, my question is now what? Does anyone have any other suggestions before I take the dreaded step of calling support? Any help is appreciated.
I am not happy with this upgrade issue at all. I expect much better from Apple.
Steps Already Taken:
1. Reset iPod.
2. Set Terminal Services to "Manual" and restarted my laptop PC.
3. Changed all USB Root Hub entries power management options to "Allow the computer to turn off this device to save power option" and rebooted.
4. Assigned my external hard drive a different letter as it was assigned to "E" and tech support documentation suggested I changed it - I changed it to "M".
5. I stopped the iPod Service via the Services and Application interface from My Computer/Manage, reattached the Shuffle, and started the iPod Service. The Shuffle was still not recognized.
6. I uninstalled iTunes 7.0.1.8, the Apple Software update and QuickTime. I deleted all temp directories; program files folders and all possible traces of all three pieces of this software. I also deleted my iTunes library. I reinstalled all of this software and re-built my Library. NONE OF THIS WORKED!
My 30GB Video iPod works fine and always has - it is only the shuffle for which I have this issue any only since the upgrade.
What do I do now? If no one has another fix, I will be forced to call Tech Support after an experience with them over a year ago I would almost rather throw this thing away!

qswh - I too cannot play the songs that are loaded on the shuffle. Additionally, I get a green & orange light when I plug it into a USB port and then I either get a blinking orange light or a solid orange light from there after.

Ipod Shuffle not recognized by computer and iTunes and does not charge

I connected my iPod to my computer but for some reason, it is not recognized at all by the computer nor iTunes. It doesn't charge either. I have tried all the USB ports and since I have Windows Vista, I cannot use the Restore Utility thingy. I purchased my iPod about 2 years ago so a warranty replacement is out of the question. Since any choices have been kicked off, can anyone find a solution to my problem? TYVM pl0x

Time to replace it: $49 2nd Gen shuffle at online Apple Store...

IPod Shuffle not recognized on Mac or PC - Help!

So a freind of mine asked me to fix his iPod shuffle. He tried to fix it himself by plugging it into his Windoze PC and formatting it like a hard drive. I explained to him that it probably wasn't a great idea but at any rate, here we are.
I have access to a Mac Mini, and a PC both with the latest version of iTunes and the iPod Updater.
When I plug the iPod shuffle into either the Mac or the PC, it does not show up at all. It does show up in the Device manager of Windows as a Disk Drive but it's not accessible. It proceeds to peg the CPU at 100% and thoroughly bog down the PC. When I plug it into the Mac Mini, and run the iPod Updater, it tells me to "Plug in an iPod to update it." Problem is, the iPod is plugged in. This happens both on Windows and PC when I run the iPod updater.
Does anybody have any idea on what I should do to fix the iPod? I must admit, I've only had the Mac Mini for 1 day and my previous experience with the Mac OS was OS 8.6 on a 6400 so be nice :P.
Thanks in advance,
...tom

Hi,
Visit http://docs.info.apple.com/article.html?artnum=61711
if still the iPod shuffle is not recognized then take back from were you brought the iPod shuffle or visit http://depot.info.apple.com/ipodshuffle/
to setup a online service dispatch.

TS1496 ipod shuffle not recognized in computer itunes or device manager

not recognized in comp, i tunes or device manager.....HELP!!!!

I HAVE A SIMILAR PROBLEM TO THAT I JUST BOUGHT MY 30GB IPOD VIDEO ABOUT 4 HOURS AGO, SINCE THEN I HAVE BEEN REALLY STRUGGLING TO INSTALL IT. A SOON AS I GOT IT, I DID EXACTLY WHAT IT SAID, I WENT TO WWW.APPLE.COM/IPOD/START AND DOWNLOADED THE NEWEST ITUNES VERSION. THEN I PLUGGED IN MY IPOD TO MY COMPUTER, AND ALL THAT HAPPENS IS A LITTLE BUBBLE OPENS UP AND SAYS "FOUND NEW HARDWARE" WHEN I CLICK THAT, IT OPENS UP, AND I CLICK "INSTALL THE SOFTWARE AUTOMATICALLY" WHERE IT SAYS IT, THEN I CLICK NEXT AND WAIT. AFTER, IT SAYS "THE HARDWARE WAS NOT INSTALLED BECAUSE THE WIZARD CANNOT FIND THE NECESARRY SOFTWARE".AFTER I WENT TO WWW.APPLE.COM TO FIND OUT WHAT THE PROBLEM WAS, I'VE LOOKED THROUGH AND READ EVERY ARTICLE THAT CAN PERTAIN TO MY SITUTAION, BUT NONE HAVE HELPED ME I AM DISPLEASED TO SAY, THE LAST ARTICLE I READ WAS THIS ONE:
http://docs.info.apple.com/article.html?artnum=305136
BUT EVEN THAT DOES NOT HELP ME BECAUSE WHEN I GET TO STEP 8 WHICH SAYS "Locate the iPod in this list. In some cases one of the entries will have "iPod" in its name. If no such entries are present, the iPod is most likely represented by "USB Mass Storage Device." I LOOK FOR WHERE IT SAYS "IPOD" OR "USB MASS STORAGE DEVICE" UNDER "UNIVERSAL SERIAL BUS CONTROLLERS, AND CANNOT FIND EITHER THING..I HAVE RESTARTED MY COMPUTER A NUMBER OF TIMES, I HAVE EVEN UNISTALLED ITUNES THEN REINSTALLED IT I HAVE STRETCHED EVERY OPTION AND NOTHING HAS WORKED..CAN SOME ONE PLEASE HELP ME??..I HAVE BEEN TRYING TO SOLVE THIS PROBLEM FOR 4 HOURS STRAIGHT STOPPING ONLY TO GO TO THE BATHROOM AND GRAB A BITE TO EAT..

Ipod shuffle not recognized in iTunes

When I connect my iPod shuffle to my computer, it is recognized as a device (I can safely remove it under "safely remove hardware") yet it is not recognized as a drive. Also, it is not recognized by iTunes and therefore does not appear on the source list.
I am not having any of these problems with my iPod nano which I have tested after having the problems with the shuffle - I have the most current version of iTunes loaded and I am connecting the ipod through a high-speed USB port.
I am unable to restore the ipod software because it does not appear in my iTunes. Currently all of the songs I had on the shuffle the last time I was able to successfully connect it are still there so the shuffle isn't broken completely.
I have read through all of the applicable troubleshooting documents and none seem to specifically apply to my situation (i.e. it is being recognized by the computer as being connected but not as a storage device, etc...)
What should I do? Please help!
Thank you!
IBM Windows XP

Not sure exactly what you mean but here's a shot.
- Connect shuffle to computer, "safely remove hardware" icon in system tray has it under "USB Mass Storage Device"
- When I double click on "USB Mass Storage Device" there is an option to stop "Apple iPod USB Device"
I only know this b/c that's the only way I can disconnect it safely since I can't eject it from iTunes.
What I meant by it not being recognized as a drive is that when I connect my other ipod, it brings up a window for "drive E" in windows explorer as well as populates the nano in the source list within iTunes. This does not happen with my shuffle.
Does that make sense?

Ipod shuffle not recognized in windows 7

I bought a new 2gb ipod shuffle 4th gen on friday, as my 120gb classic was stolen, and i have been having massive problems with it. Whenever I attach it to the USB port (tried in all 4) it only comes up with a box in the bottom right of windows saying "USB Device Not Recognized", and then nothing at all happens in itunes (which is up to date). To say I have taken it out of the USB port and put it back in 200 times would not be an exaggeration. After about 10 minutes, it was suddenly recognized and I managed to put a few songs from my itunes onto it, but then it got disconnected, and it was never recognized by the computer again. As I only managed to put a fraction of the songs I want on it, it is annoying that it won't work.
The ipod shuffle plays completely fine, I can listen to the songs I DID manage to put on it. I have also tried everything on another computer with itunes and the same thing happened. Every other USB device I own has worked on it, and I have unplugged everything to see if or not it conflicts, and it makes no difference with the shuffle. As the shuffle plays fine, I can only imagine it being a problem with the cable, but for a brief time it worked in itunes perfectly, so I am unsure.
Any help would be massively appreciated. but at this rate I will be taking it back to argos.
I have tried practically everything in all the support and troubleshooting guides, tried using the shuffle in 2 seperate computers, and the shuffle is most definitely plugged in all the way!

Hello Erickson Gudelano,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Best of luck,
Mario

Brand new Shuffle - not recognized in Windows or iTunes

I just got an iPod Shuffle 1Gb for Christmas (today). Followed all the instructions installing software, etc. Plug in the iPod - the light on the front flashes orange. Does not show up in My Computer, Device Manager or iTunes.
Uninstalled iPod and iTunes software, rebooted, installed latest iPod and iTunes software downloaded from website. iPod still not recognized and still flashes orange when plugged in to a USB port. Tried several different USB ports - no change.
Rebooted again (more than once).
iPod is fully charged.
iPod has been reset.
I can't restore it, because even the iPod software doesn't recognize it.
My USB ports are fine - digital camera and external USB hard drive still work when plugged in to the various ports. Unplugged all other USB devices and iPod still wasn't recognized.
All my friends love their iPods. This is my first one. I have to say... I'm not impressed.
As I said, this was a gift, so I don't have a receipt for it, and there isn't an Apple store near me. And I think having to pay $30 to send it back to Apple so they'll replace it with a "new, used or refurbished" iPod is bullsh*t.

I had the same problem today.
What I found is that during the install routine, the Shuffle was not formatted. I went through Windows Explorer (right click on "Start" and choose "explore"). My computer found the shuffle as a removable media, but when I tried accessing it (clicking on the drive while in explorer), I got a message saying that it wasn't formatted. So, I said yes to the prompt to format it and as soon as it did, iTunes saw it and started the rest of the install routine. I had to restart and replug in the device, and it seems to be working great.
I don't know if this will help you out, but it is worth a try.
Merry Christmas
Shuffle Windows XP Pro
Windows XP Pro

My new ipod nano is not recognized by i-tunes

Just purchased Nano 6th generation. I-tunes not recognizing. Have gone thru all steps provided by support. Help!
Thanks!
Deb

What shows up on the iPod's screen when you plug it in? Are you plugging the iPod into a USB port located directly on your PC versus a USB hub?
What happens if you reset the iPod with it still connected to your PC? To do this, press and hold both the Sleep/Wake and Volume down buttons long enough for the Apple logo to appear.
Do you have any USB devices plugged in? If so, remove them all, minus your keyboard and mouse and reboot your PC. Then open iTunes and connect your iPod Nano once again.
B-rock

1st gen shuffle not recognized

I have a 1st generation shuffle that my mac won't recognize. The problem occurred shortly after I upgraded to itunes 7 yesterday.
Its not recognized by the iPod shuffle Reset Utility. It doesn't seem to be recognized by any of the usb ports on computer/keyboard.
Restarting the computer doesn't help. Warranty has expired and the battery is dying. I hope its not on its way to being terminally DEAD. Suggestions?
G4 Mac OS X (10.4.8)

I have a 1st generation shuffle that my mac won't
recognize. The problem occurred shortly after I
upgraded to itunes 7 yesterday.
Its not recognized by the iPod shuffle Reset
Utility. It doesn't seem to be recognized by any of
the usb ports on computer/keyboard.
Restarting the computer doesn't help. Warranty has
expired and the battery is dying. I hope its not on
its way to being terminally DEAD.
Suggestions?
IF it doesn't charge on YOUR computer, try another one. That's the only way to find out if it's REALLY D E A D.

IPod shuffle not recognized by pc (windows 7)

I found my old iPod shuffle (A1112, 512 MB). It still works (turns on and plays music). The only issue I have is I can't get my pc or iTunes to recognize it. I'm running Windows 7 64 Bit. I have updated to the latest iTunes version (10.6.1.7). When I connect it to my PC it just blinks it's orange light and I get a pop-up saying that the device was not recognized. Any help?

Is your iTunes and PC update to date? Do you have any other USB devices connected to your PC?
If you open up Device Manager, (click Start, right->click on Computer and choose Manage), you should see a list of devices on your system. Do you see any entry related to your iPod, perhaps even an entry with an exclamation point next to it listed anywhere?
B-rock

Shuffle not recognized by i-tunes

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