Shuffle not recognized by Windows

I have read all the bulletins, tried all the tricks, but I can't get my computer to recognize the Shuffle so I can download music. I reinstalled the software, updated it, tried all four USB ports, and tried all the hints from the bulletins, but the best I get is a message that states the computer does not recognize the drive (the two front USB ports don't even generate a message). I use a digital camera and jump drive on the ports, so I know the problem is not there. And, I have used the Shuffle on a different computer at my daughter's house and it worked fine, but I'm stumped on how to get it to work on mine. Any help out there? thanks...

OK, wow… don’t know how long I’ve been trying to fix this exact same problem. Whenever I would try to add songs to my iPod it said it couldn’t be “read or written to” and when I would try to restore it, it said that my iPod “couldn’t be mounted.” Believe me, I did everything the apple websites said to fix this problem like three times if not more and it did NOT help this problem at all. Finally I got help from another tech and this is how I was able to solve my problem (at least on my computer - Dell XPS)…hopefully this works for you too. I didn’t think there was anything wrong with my root hubs, but I was proven to be wrong.
Here are the steps:
1) Right-click on “My Computer” and select [Properties]
2) Click on the [Hardware] tab, then click on [Device Manager]
3) Click on the [+] besides the [Universal Serial Bus controllers]
4) Right Click every “device” listed - (Example: Intel (R) 82801FB/FBM USB Universal Host Controllers, Intel (R) 82801FB/FBM USB Enhanced Host Controller or USB Root Hub) - and uninstall every device (It is ok if you have no hubs left installed)
5) You will then have to restart your computer, when the computer restarts it should automatically reinstall the USB hubs that were uninstalled.
Finally after restarting, you can plug in your iPod shuffle, it should now come up on “My Computer”. To be on the safe-side I re-formatted my iPod. You can do this by right-clicking the “iPod icon” in “My Computer” and choose [format…] and press [start]. Next, open up your iTunes and your iPod should show up soon enough. And well, that’s it. 
I am now enjoying my iPod shuffle….believe me, I felt your pain.
PS: I knew my iPod was working fine because I would plug it into my friends computer and it would work.
XPS M140 Windows XP
XPS M140 Windows XP
XPS M140 Windows XP
XPS M140 Windows XP

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IPod Shuffle Not Recognized In Windows Or iTunes v7.0 - What Now?

Hello everyone,
I am having the same problem as many who have posted here. I have upgraded my software to iTunes v7.0.1.8. I also accepted the auto update for my iPod Shuffle - 512GB 1st Gen to v 1.44 (I believe). Of course, now my Shuffle is not recognized in iTunes and is only recognized in Windows for less than 5 seconds (as I have monitored it). I am listing below all of the actions I have taken today.
As none of these have worked, my question is now what? Does anyone have any other suggestions before I take the dreaded step of calling support? Any help is appreciated.
I am not happy with this upgrade issue at all. I expect much better from Apple.
Steps Already Taken:
1. Reset iPod.
2. Set Terminal Services to "Manual" and restarted my laptop PC.
3. Changed all USB Root Hub entries power management options to "Allow the computer to turn off this device to save power option" and rebooted.
4. Assigned my external hard drive a different letter as it was assigned to "E" and tech support documentation suggested I changed it - I changed it to "M".
5. I stopped the iPod Service via the Services and Application interface from My Computer/Manage, reattached the Shuffle, and started the iPod Service. The Shuffle was still not recognized.
6. I uninstalled iTunes 7.0.1.8, the Apple Software update and QuickTime. I deleted all temp directories; program files folders and all possible traces of all three pieces of this software. I also deleted my iTunes library. I reinstalled all of this software and re-built my Library. NONE OF THIS WORKED!
My 30GB Video iPod works fine and always has - it is only the shuffle for which I have this issue any only since the upgrade.
What do I do now? If no one has another fix, I will be forced to call Tech Support after an experience with them over a year ago I would almost rather throw this thing away!

qswh - I too cannot play the songs that are loaded on the shuffle. Additionally, I get a green & orange light when I plug it into a USB port and then I either get a blinking orange light or a solid orange light from there after.

Ipod shuffle not recognized in windows 7

I bought a new 2gb ipod shuffle 4th gen on friday, as my 120gb classic was stolen, and i have been having massive problems with it. Whenever I attach it to the USB port (tried in all 4) it only comes up with a box in the bottom right of windows saying "USB Device Not Recognized", and then nothing at all happens in itunes (which is up to date). To say I have taken it out of the USB port and put it back in 200 times would not be an exaggeration. After about 10 minutes, it was suddenly recognized and I managed to put a few songs from my itunes onto it, but then it got disconnected, and it was never recognized by the computer again. As I only managed to put a fraction of the songs I want on it, it is annoying that it won't work.
The ipod shuffle plays completely fine, I can listen to the songs I DID manage to put on it. I have also tried everything on another computer with itunes and the same thing happened. Every other USB device I own has worked on it, and I have unplugged everything to see if or not it conflicts, and it makes no difference with the shuffle. As the shuffle plays fine, I can only imagine it being a problem with the cable, but for a brief time it worked in itunes perfectly, so I am unsure.
Any help would be massively appreciated. but at this rate I will be taking it back to argos.
I have tried practically everything in all the support and troubleshooting guides, tried using the shuffle in 2 seperate computers, and the shuffle is most definitely plugged in all the way!

Hello Erickson Gudelano,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Best of luck,
Mario

Brand new Shuffle - not recognized in Windows or iTunes

I just got an iPod Shuffle 1Gb for Christmas (today). Followed all the instructions installing software, etc. Plug in the iPod - the light on the front flashes orange. Does not show up in My Computer, Device Manager or iTunes.
Uninstalled iPod and iTunes software, rebooted, installed latest iPod and iTunes software downloaded from website. iPod still not recognized and still flashes orange when plugged in to a USB port. Tried several different USB ports - no change.
Rebooted again (more than once).
iPod is fully charged.
iPod has been reset.
I can't restore it, because even the iPod software doesn't recognize it.
My USB ports are fine - digital camera and external USB hard drive still work when plugged in to the various ports. Unplugged all other USB devices and iPod still wasn't recognized.
All my friends love their iPods. This is my first one. I have to say... I'm not impressed.
As I said, this was a gift, so I don't have a receipt for it, and there isn't an Apple store near me. And I think having to pay $30 to send it back to Apple so they'll replace it with a "new, used or refurbished" iPod is bullsh*t.

I had the same problem today.
What I found is that during the install routine, the Shuffle was not formatted. I went through Windows Explorer (right click on "Start" and choose "explore"). My computer found the shuffle as a removable media, but when I tried accessing it (clicking on the drive while in explorer), I got a message saying that it wasn't formatted. So, I said yes to the prompt to format it and as soon as it did, iTunes saw it and started the rest of the install routine. I had to restart and replug in the device, and it seems to be working great.
I don't know if this will help you out, but it is worth a try.
Merry Christmas
Shuffle Windows XP Pro
Windows XP Pro

IPod Shuffle not recognized by windows 8 but is by Windows 7

iPod Shuffle not recognised by WIN 8 but is by WIN7
When connected via iTunes iPod Shuffle charge light does not come on and WIN8 Control Panel Hardware status indicates a problem with the iPod. WIN8 troubleshooting results in the following message:
Windows is uninstalling this device. (Code 21).
No such problems exist when iPod is connected in WIN7 via iTunes i.e. charge light came on and the device was recognised OK by WIN7Control Panel Hardware status.
Is there any fix to make WIN8 behave OK like WIN7 for iPod Shuffle?

first try reinstalling itunes on 8, also have all your files been moved over to win8 or maybe try restoring the shuffle

IPOD shuffle not recognized by Windows/Itunes - download installation SW

I have used a 2G Ipod shuffle successfully on one Dell Windows XP PC for over one year. Have Itunes 7.02 on an identical Dell PC. Plugged shuffle into usb port(s)on second PC - shuffle light turns green momentarily and then off. Shuffle recognized by neither Windows nor Itunes. Went thru the various fixes in apple ipod support to no avail. One suggested fix was to reinstall the IPOD software from the CD that came with the shuffle. Unfortunately, I cannot find the CD and find a link on the apple website to download the corresponding software.
Suggestions?

I have a solution, derived after some 16 hours of
messing about with the shuffle, reading and
re-reading the forum posts, trying to get my PC to
recognize it, and hold the USB connection without the
old Malfunction bubble ... my advice is free ... take
the shuffle back! I swapped for a 2G Nano, and
within 5 minutes I was off and away! Go Apple GO!
The highly experienced sounding tech at the store
was also at a loss.
If you read the OP's plaint carefully you'd have noticed what's being talked about is a Shuffle that's over a year old... Thus, unless OP has AppleCare, taking it back is not an option.

1st gen shuffle not recognized by windows or itunes

When i plug my shuffle into the USB port, it is not detected by iTunes or Windows. It still gets charged but I cannot access it to change the playlist.

i plugged it in, pushed play and took it off the off mode, and my mac still wont recognize it....help please????
EDIT: under iPod Shuffle Reset Utility it wont let me push restore cause its not recognizable
Message was edited by: miguellovesjesus

1st Gen Shuffle not recognized by Windows XP Pro

I cannot get my 1st gen shuffle to be seen by Windows XP Pro. We have all the updates, the latest version of iTunes. The Shuffle plays, it connects to another computer running Windows XP. I see several messages here that point to different articles. The only thing we haven't done is edit the registry.

Have you tried going through the steps here: http://docs.info.apple.com/article.html?artnum=305136
If that doesn't work, sometimes other USB devices plugged in can cause this. You may want to try removing any other USB devices plugged into the CPU (other than the keyboard and mouse).
Also, what version of iTunes are you running? Check that by going along the top of iTunes and choosing Help>About iTunes.

Ipod shuffle not recognized by windows XP and Itunes.

I had no problems when i synced my ipod before, but sudenly stoped working! Nothing changed in my computer...
Everytime I conect my ipod to my computer, the orange light starts blinking and windows doesnt recognize it. I ve tried diferent ports and no luck...
Please help me, couln´t find help on your web site yet.
Tx.

Hi all, seems to be a lot of issues with this little device. All it has to do is play music like any other mp3 player. Unfortunately, it can't even do this. The two other mp3 players I have work without fault, don't require a 35 meg program download to work, don't need to be connected to a computer to recharge the battery and I have never needed to "Do the 5 R's" to try and fix problems. I have never needed to unplug printers to get my computer to recognise the other players or had to decypher "blinking light codes" to understand what the device is doing. Still there are die-hard Apple fans who will say there must be something wrong with your computer. I had believed that Apple were superior in a range of ways yet with my first (and last) foray into the world of Apple products, I find this to be untrue. I don't want or need the frustration that I have experienced with this device and from the number of people on this forum, I would say that I am not alone.
Garn Get

1st gen shuffle not recognized by windows, itunes, or reset utility

Have had shuffle for just over a year (figures). Ran out of charge, tried to charge it, but computer didn't recognize. Have tried to reset and recharge. No lights come on when attached to computer. When I try to play it, green light comes on momentarily and I can hear music, but then it dies in about a minute. Can't restore because itunes won't recognize it. Finally downloaded shuffle reset utility, but that doesn't recognize it either. Is it dead? Should I toss it? I'm almost more ****** that I've spent a lot of time trying to diagnose it than I am that it stopped working. See lots of references to this topic, but can't get a definitive answer.
Dell Dimension 8100 Windows XP

Try this, it worked for me.
http://docs.info.apple.com/article.html?artnum=305136

New shuffle not recognized by windows/iTunes

my boyfriend got me a shuffle but it isn't working with my computer or laptop. i know there's nothing wrong with the shuffle because he added songs before he gave it to me. i tried all of the "solutions" given by Apple's support except restoring. this is most likely a problem with my usb drives, i tried to update and reinstall as suggested in support but alas...
i'm extremely frustrated, help would be appreciated.

Is it a REAR port on your computer? You don't have a printer connected to this computer?
Have you tried running the Reset Utility on it?
http://docs.info.apple.com/article.html?artnum=305204

Replacement Shuffle Still Not Recognized In Windows Or iTunes

Hello everyone,
I was having the orange/green light issue and my 512MB shuffle was not recognized in Windows or iTunes 7.0.1. I contacted Apple and they replaced my shuffle - after I attempted all documented fixes and running the Shuffle Reset Utility.
I plugged the replacement in and received the message "xxx iPod shuffle cannot be updated. The required disk cannot be found." I found an article on how to remove some temp and application files. I did that and also ran "checkdisk" on my laptop and that error went away. The problem is now the shuffle is not recognized in iTunes or Windows once again. The shuffle did come up for less than 10 seconds as the "F" drive and then disappeared and could not be relocated.
Here is the real rub for me - I plugged the shuffle into my wife's laptop running iTunes 7.0.1 and it works just fine!! Since my laptop is my primary - this is still a major issue for me.
Does anyone have a fix for this? This has to be a Windows disk or driver issue.
Does anyone have a fix for this type of issue? It is obviously a Windows disk or driver issue.

First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
Then try with the iPod in forced disk mode.
Putting iPod into disk mode.
Still no joy, see these.
iTunes 7 doesn't recognize the iPod.
Your Windows PC doesn't recognize iPod</font color</a>.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Strange iPod behavior.

Shuffle is not recognized by windows xp or itunes.

I have a ipod mini that is working wonderfully but when I tried to connect my son's shuffle - nothing happened. I have reinstalled ipod software & itunes, charged and reset the shuffle - everything I could think of. I am unable to restore it because it is not recognized by windows or the updater. The only thing that I can think of is to get a USB extension and see if that works. If anyone else has an idea to help me --- it would be greatly appreciated!!!!
D.

Yea! I found the problem.....all I had to do was get the extension. The shuffle wasn't getting a good connection directly to the tower. The USB extension was the fix I needed and everything works the way it should.

Ipod Shuffle A1271 is not recognized in Windows 8 64-bit

My Ipod Shuffle is not recognized in windows 8 (64 bit)
I get an error saying the device is not recognized by the computer and was getting just a solid orange light on the ipod.
I kept playing around to find a solution and in the process deleted the drive in hopes to install it again. Now I just get a flat green light and am unable to even restore the driver.

Yes. I have the latest version intalled but this hasnt helped.
I thought it could be to do with the Shuffle not having enough of a battery charge.
So i plugged it into the wall charger and then tried this didnt work either.
It wont even play music for some reason. The only information I get in the earpiece when I turn it on is what the battery level is at.

Device not recognized by Windows or iTunes - Blinking green light

When I try to connect my iPod shuffle to my computer (Windows XP), it's not recognized by Windows or iTunes. (i.e. device does not appear in Windows explorer or iTunes) While in the USB port, the Shuffle's green light blinks incessantly. My wife uses an iPod on this machine (under separate user name) and has no problems.
I've tried updating software (iTunes, iPod), restarting my computer and resetting the iPod to no avail. My machine is not on a network. The USB port(s) work fine as I can use my memory stick (no USB cable) with no problems. I've tried connecting my Shuffle under my user name as well as my wife's. Same problem.
Also, I had my Shuffle setup on an old computer (PC, Windows 2000) and it still works fine plugging into that. (I'm getting rid of it soon, hence why I'm discovering these new problems).
Please advise. Since my Shuffle is over a year old, I am not eligible for online chat or phone support without paying for an Apple Support agreement.
I know there's another thread with the same issue that was not resolved on the discussion board.
Thanks to anyone who can help.

Recently I used my ipod at work all night, just like normal. After work on the way home, like normal, I plugged it into my aux port on my car's head unit, and plugged it into power. 10 minutes later, in the middle of going over Ortgea Highway(hiway 74 between Orange and Riverside Counties), it just suddenly stopped working. When I plug it into any of my computers at home, nothing happens, it is not recognized or seen. When I plug it into power, it displays either a "sad ipod icon" or a battery with exclamation mark(!) icon. I have brand new power adapters both for the car and home, plus brand new usb cables, thinking that would help. It hasn't and now, since I opened those packages, I am out that $$ and ******. Since I received this unit as payment for electrical services rendered, I have no idea how old it is. Does anyone have any ideas? ([email protected])

Shuffle not recognized by Windows

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