Shuffle not recognized in itunes window?

my daughters shuffle is not coming up in itunes window. 

You can try plugging the USB cable into another port.

Similar Messages

  • Ipod shuffle not recognized in iTunes

    When I connect my iPod shuffle to my computer, it is recognized as a device (I can safely remove it under "safely remove hardware") yet it is not recognized as a drive. Also, it is not recognized by iTunes and therefore does not appear on the source list.
    I am not having any of these problems with my iPod nano which I have tested after having the problems with the shuffle - I have the most current version of iTunes loaded and I am connecting the ipod through a high-speed USB port.
    I am unable to restore the ipod software because it does not appear in my iTunes. Currently all of the songs I had on the shuffle the last time I was able to successfully connect it are still there so the shuffle isn't broken completely.
    I have read through all of the applicable troubleshooting documents and none seem to specifically apply to my situation (i.e. it is being recognized by the computer as being connected but not as a storage device, etc...)
    What should I do? Please help!
    Thank you!
    IBM   Windows XP  

    Not sure exactly what you mean but here's a shot.
    - Connect shuffle to computer, "safely remove hardware" icon in system tray has it under "USB Mass Storage Device"
    - When I double click on "USB Mass Storage Device" there is an option to stop "Apple iPod USB Device"
    I only know this b/c that's the only way I can disconnect it safely since I can't eject it from iTunes.
    What I meant by it not being recognized as a drive is that when I connect my other ipod, it brings up a window for "drive E" in windows explorer as well as populates the nano in the source list within iTunes. This does not happen with my shuffle.
    Does that make sense?

  • HT1369 I updated itunes now my ipod or phone wont sync devices not recognized by itune. windows 8 sees the device  what changed?

    How do I get Itunes to recognize my devices? i5S and ipods have been synced to this pc prior to Friday's itunes update.
    if I uninstall and reinstall itunes will my backups and library be lost?

    Hi meccamark,
    If you are having issues with your iOS devices not being recognized by iTunes on your Windows machine, you may find the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

  • IPod shuffle not recognized by pc (windows 7)

    I found my old iPod shuffle (A1112, 512 MB). It still works (turns on and plays music). The only issue I have is I can't get my pc or iTunes to recognize it. I'm running Windows 7 64 Bit. I have updated to the latest iTunes version (10.6.1.7). When I connect it to my PC it just blinks it's orange light and I get a pop-up saying that the device was not recognized. Any help?

    Is your iTunes and PC update to date?  Do you have any other USB devices connected to your PC?
    If you open up Device Manager, (click Start, right->click on Computer and choose Manage), you should see a list of devices on your system. Do you see any entry related to your iPod, perhaps even an entry with an exclamation point next to it listed anywhere?
    B-rock

  • IOS device not recognized in iTunes, Windows  7 Computer, or Device Manager

    Sometime last week, I ran the updates for my computer. When I plugged in my iPod Touch afterwards, it would not connect to iTunes, although on the iPod itself, I could see it was connected based on the "charging" symbol on the battery icon. So I checked if my computer recognized it as a "Device with removable memory in the computer. Only "DVD RW Drive (E)" showed up and under the "Other" section only showed my iCloud Photos folder. I also checked the device manager for any drive with the name Apple- none. I have only 2 USB ports on my computer, and I've switched between them over and over. No result. I have checked the hardware id's on all my USB drives in the device manager, and I only find the HP TrueVision camera on my laptop.
    After a couple of hours browsing through the support forums, I was able to restore the driver, thus allowing my iPod to be recognized again by the computer and iTunes.
    on 10/14/13 I ran the installation for updates again, and the same problem occured with my iPod. So I went through the same steps from last week, but this time, no changes. I still cant get the drive back on my device manager. I've gone through all the support pages pertaining to anything and everything about this issue, and still, everything I tried from and simple computer restore to a clean boot has still rendered no results. I know my USB cable works because im able to charge my iPod from any outlet (computer, A/C adapter, car adapter) and sadly I do not have the means to try on another computer.
    I have a HP 64-bit Computer running Windows 7 service pack 1.
    iTunes version 11.1 currently installed.
    iPod Touch 4th Generation iOS version 6.1.3.
    The Apple Mobile Device Support is installed.
    Can someone heplp me?

    Have you tried to give your iPod  a reset? Hold down the sleep and home keys until you see the silver apple. Let it reboot and try again.
    Have you tried different USB ports? Rebooted your computer?
    Uninstalled and then reinstalled iTunes? (You won't lose content if you uninstall)

  • HT201605 ipod shuffle not recognized by itunes

    I have reset per the instructions of my 4th gen iPOD shuffle. Still when I connect to 3 different computers they do not do anything to recognize the iPOD shuffle nor does iTunes?

    Hi Sailorchic01,
    This article has a lot of great information and troubleshooting tips that can help you resolve the issue with your iPod not being recognized in iTunes: 
    iPod shuffle (4th generation): Not seen in iTunes - Apple Support
    Ciao,
    -Jason

  • 3G Ipod not recognized by itunes (Windows XP)

    Hi,
    I've had a 3G ipod for about three years and it worked fine. About a month ago I plugged it in (into the USB port) and iTunes did not recognize it at all. iTunes froze up and my iPod did not appear in the left hand column. My computer somewhat recognizes it (only as a mass storage device) but when i try to open it via My Computer the window freezes. Internet Explorer and other programs work fine when the iPod is plugged in but iTunes and the iPod itself just freeze up.
    I ran iPod diagnostics and the output file ended with:
    "The iPod updater logging file cannot be found."
    I tried putting it in disk mode but it didn't fix the problem either. Now when i plug in my iPod an "Autoplay" box pops up and after about two minutes it goes away, without really doing anything. This is one of the first iProblems i have not been able to fix since i got my iPod and i would really appreciate it if anyone could help me out.
    Thanks alot,
    NW2190

    This may help some of you: my problem was that my PC did recognize my iPod, but my iTunes would not.
    I have a 4th G iPod, and we installed iTunes 7 this past week on the family PC (a WinXP machine with latest Microsoft updates). Over the weekend, I loaded a few CDs into iTunes and made some corrections in the library info (fixing typos and mis-matched album cover art that iTunes 7 had "thought" we wanted).
    Then, I tried to synch my iPod (4thG) to iTunes 7, but iTunes would not recognize the iPod. The PC recognized it just fine, but iTunes came up with a banner saying that iTunes 7 could not read the iPod, and telling me to "Restore" the iPod. My problem, though, was that the "resore" function is imbedded inside iTunes 7, creating a catch-22: I needed to restore the iPod to get iTunes to work with it, but I needed iTunes to work with it in order to do the restore.
    After rebooting my PC several times and plugging and unplugging my USB connection for good measure, I had an idea: since my PC reconized the iPod, I would use Windows to help me. And it worked!!!!
    Here's what I did:
    1. Plug iPod into USB port on PC
    2. Make sure iTunes is CLOSED
    3. Go to "My Computer" in Windows
    4. Select the iPod "drive" and Open the file list
    5. Open the iPod Control folder (I forget what the folder actually was named, but it is a folder with about 5 or so small files that include things like "prefs" and "index")
    6. Then DELETE all those files
    7. Close out of "My Computer"
    8. Disconnect iPod from the PC
    9. Reconnect the iPod to the PC
    As soon as I did that, iTunes soon opened, and it went right to the iPod options menu. I could then -- FINALLY -- choose "restore" in iTunes and start reloading my iPod again.
    Hope this helps.

  • 3rd Generation iPod Shuffle Not Recognized by iTunes 11.1.1

    I am trying to have iTunes recognize my iPod Shuffle 3rd generation.  It worked fine until I downloaded iTunes 11.1.1.  I am using OS X version 10.8.5.  Does this latest version of iTunes not work with my shuffle any longer?

    It should work fine.  I have a 1st gen shuffle, and it still works...
    If you are updating to iTunes 11.x for the first time, iTunes may hide the sidebar initially, which is where the shuffle appears.
    If the iTunes sidebar (along left side of window) is not visible, from the iTunes menu bar, under View, select Show Sidebar.  In the sidebar, the shuffle should appear under DEVICES.

  • TS1538 iPod touch not recognized by iTunes, Windows only recognizes it as a camera.

    So I've been having trouble with my iPod Touch and iTunes lately. First, the registry settings for the iTunes drivers message kept popping up whenever I opened my iTunes, prompting me to uninstall and reinstall iTunes at least a dozen times. After solving that problem, Windows has been able to recognize my iPod, but only as a camera and not as an iPod, preventing me from updating my music. I've tried different USB cords in different ports, but to no avail. My iPod is recognized on other computers as an iPod. I've followed the Apple resolutions but it still hasn't fixed my problem.

    I've removed and reinstalled it many times and each time I do it, I always get the registry errors and the failure to download the driver, but I resolved those. Here are the diagnostic test results:
    Microsoft Windows 7 x64 Enterprise Edition Service Pack 1 (Build 7601)
    Dell Inc. Latitude E6420
    iTunes 10.7.0.21
    QuickTime not available
    FairPlay 2.2.19
    Apple Application Support 2.2.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.0.0.59
    Apple Mobile Device Driver 1.62.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0037AD1C0B32F488
    Current user is not an administrator.
    The current local date and time is 2012-10-18 23:27:22.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA NVS 4200M
    NVIDIA, NVIDIA NVS 4200M 
    Intel Corporation, Intel(R) HD Graphics Family
      **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 402b54354b3f516c39910319e576c16f
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {DCE3E6DC-B947-42F7-AB5F-DEFB8CB5F790}
    Description:          DW1530 Wireless-N WLAN Half-Mini Card
    IP Address:          172.16.31.106
    Subnet Mask:          255.255.255.0
    Default Gateway:          172.16.31.1
    DHCP Enabled:          Yes
    DHCP Server:          172.16.31.1
    Lease Obtained:          Thu Oct 18 23:21:20 2012
    Lease Expires:          Fri Oct 19 23:21:20 2012
    DNS Servers:          192.168.2.1
                        209.18.47.61
                        209.18.47.62
    Adapter Name:          {7F6C6736-F6C8-4403-93C0-115F1EB3CD68}
    Description:          Intel(R) 82579LM Gigabit Network Connection
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 16:00:00 1969
    Lease Expires:          Wed Dec 31 16:00:00 1969
    DNS Servers:
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2012-10-18 23:17:12.
    **** Device Connectivity Tests ****
    iPodService 10.7.0.21 (x64) is currently running.
    iTunesHelper 10.7.0.21 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26.  Device is working properly.
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod touch (3rd generation) running firmware version 3.1.2
    Serial Number:          9C9432CB6K2
    iPhone 4 (GSM) running firmware version 4.3.5
    Serial Number:          840338DAA4S
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

  • IPod not recognized by iTunes, Windows Vista prompts to format iPod drive

    Hello,
    I have IPod 80GB which I rarely use. Yesterday  when I wanted to use it, I went to add a few new audios to it, connected to my computer and launched iTunes. I added the folder which contained audios to iPod, synced it and wanted to disconnect, but iTunes took excepionally long to finish.
    When I clicked on 'eject' icon, I go a message saying 'some files are being accessed' or something like that. I waited for 5-10 minutes but it won't finish up, so I unplugged my iPod as I had to leave.
    Later when I wanted to play, I noticed I had no audios in iPod at all.
    Later when I got home, connected it again to computer, launched iTunes, but iTunes won't show iPod. A few minutes later, windows (Vista) prompted a message saying that it needs to format N: drive (which was iPod).
    I tried diagnostics on tis site, restarted/reset iPod etc, but it didn't solve the problem. I removed and reinstalled iTunes as per instructions, still no use.
    Then I called Apple support Canada and the guy on the phone said I need to pay to get support. He said he'd send me some documents via email which would solve the problem and hen I wouldn't have to pay. I gave him my email address, but so far I have recieved no emails from him. I have checked my spam and junk folders, just in case, but nothing there.
    Anyhow, this issue came up all of a sudden, there has been no physical damage to iPod, I barely use it. maybe for few minutes here and there a month. I have had numerous problems in the past every time a new iTunes update come, it always creates problems. Last year I spent many hours after iTunes update make iPod unrecognizable so I had to go back to older version, then upgrade etc. I don't remember how I solved the issue, but it took a while and it turned out to be something of iTunes version issue.
    I wonder if this is another of such issue. I hope its not a hardware issue with iPod. I'd appreciate any help.
    Thanks

    I just got Vista too and it does recognize my ipod, but itunes can't find a lot of my songs on the computer. I tried to uninstall itunes and reinstall it thinking that it would seach for new music when I installed it again but nothing new happened when I did that.

  • Ipod shuffle not recognized by iTunes on mac

    When i plug in my 4th Gen iPod Shuffle this is the error message I receive:
    "An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again.
    If the problem persists, uninstall iTunes, then install iTunes again."
    I reloaded iTunes but the problem persists. It works fine on my other Mac using the same cable. I get the Status Light on the Shuffle so the connection and cable are fine.

    Apple will not deny the downgrade to OS X 10.10.1 in the App Store. Just make sure your Settings>App Store>Automatically check for updates>Install OS X updates box is unchecked. I did not uncheck mine and last night my MacBook Air was upgraded to 10.10.2 (14C81F), the corrupted update, automatically! I had to downgrade again this morning and Apple again allowed me to downgrade.

  • TS1567 suddenly my ipod nano is not recognized by itunes, windows version

    my device is not being recognized, just stopped after a number of months . any ideas as to what to do ? we are running windows 7 , ipod Nano

    I just checked the device manager, the computer does not see the ipod nano mso maybe its the cable ?

  • 2nd gen shuffle not recognized by iTunes or reset utility. Strange blinking

    Shuffle was working fine. My cat chewed the wire on the dock in half. So I ran the battery down and ordered another dock (well, not actually a doc, but a retractable aftermarket USB connector). Finally got the connector. Before using, I tried to turn on ipod. No light whatsoever, not even red. Plugged it in. Would blink red a couple times, then green a couple times, and then the blinking would stop. iTunes didn't recognize it. Neither did the reset utility. So friggin annoying. What should I do now.

    Put it on the dock connector, connect it to your computer, and charge it for at least 30 minutes then see if your computer can see it.
    Message was edited by: deggie

  • IPhone not recognized by iTunes (windows XP)

    Problem: On home computer, when iPhone is pluged into pc, iTunes does not recognize it, nor does it give me any sign that it has detect it.
    I have an Windows XP machine running most recent iTunes. I also have a 3rd Gen iPod that has been working with iTunes with no problems. I connect the iPhone directly to the PC (no hub) and have tried all available ports. I have also Uninstalled iTunes several times and removed all APPLE software as well (quicktime, updater, ipod update, etc), but still with no success. I have insured that the apple mobile devise is installed and running, and have manually removed the iPhone usb driver from the list of devices and re-installed it. The iPhone does charge when connected to the computer and windows does give a “bing!” connected, and if pictures are on it, it prompts me for a picture program.
    I have read forums and browsed the web for the last week trying to find a solution, but still nothing has helped. I'm hopping that this community of users can help.
    Thanks in advance for your time in responding.
    PS. I finally got my iphone activated and setup using the office PC... but really need to make my home computer work... all of my music is there.

    I know you stated that you had uninstalled and reinstalled, but this is the last thing I can think of to help you.
    There are a total of 5 programs that you need to uninstall...2 begin with Apple; 2 beign with iTunes and then Quicktime.
    Once those are uninstalled then completely clean out your temp folder.
    Reboot
    Download a fresh copy of iTunes with no other programs running and all of your start up stuff done. Then install it. You want your system totally focused on your itunes. I would even shut down your firewall and virus protection (disconnect from internet) to try and get a good install.
    If that does not work...I don't know what more to tell you.
    Reboot and cross your fingers.
    Good Luck

  • Ipod touch not recognized in itunes windows

    Windows will not recognize my ipod touch. I have gone throught the Apple troubleshooting procedures and no luck.

    Did you rry to remove all Apple related software and install iTunes again?
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    Did you check if Apple Mobile Device Service is still active on your computer?
    How to restart the Apple Mobile Device Service (AMDS) on Windows

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