Shuffle Not visible on Windows, iTunes and don't charge

Hi,
I've got a big problem with shuffle.
I can't see it on windows XP and iTunes.
I have try it on 3 PC. It's the same.
On windows a tooltip appear with "a new usb is connected" but no way to show it on iTunes. I have try the iPod updater : he can't see the shuffle !!!
If a put it on a USB 2.0 (with no hub) during a day, it didn't charge
I have take a look on many web site, and on the apple online support without succes. I don't know what to think.
Any idea to help me ???
(sorry for my bad english, i'm french)

Oh I agree with the "C'mon Apple" part. I just bought my daughter the shuffle for Christmas and we have been trying since xmas day to get songs onto the stupid thing. We have songs bought and waiting in the library and we have tried it on two separate computers. I have loaded and unloaded and reloaded the friggin software more times than I care to speak of and the songs have never ONCE been transferred onto the ipod. In fact, when I open itunes...nothing. It doesn't show the ipod anywhere. The only thing that happens is the Autoplay window comes up and just keeps running and running and running, with the little flashlight thing like it is frantically searching for something...and it never finds it!! I'm so irritated I could scream...any help??? Please!

Similar Messages

Hey Apples Users, my iPod 80 GB ins not showing in windows, itunes and my computer

hey Apples Users,
my iPod 80 GB ins not showing in windows, itunes and my computer
Could anyone in there show me the best solution for the same
thanks in advance

First of all does, the iPod power on okay?
Have you tried plugging the iPod into a different USB ports, preferably a high powered USB 2.0 port on the back of your PC tower (these are directly soldered onto the motherboard and receive much high outputs of power than the ones on the front).
What about a different USB sync cable?
What shows up on the iPod's screen when you connect it? Does it charge at all? Maybe try resetting it with it still connected to your PC. To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
B-rock

Ipod not recognized by windows, itunes, and will not charge with pc.

yesterday, when i went to sync some new music onto my 1gen nano, it did not work (duh). i plugged it in 3 times:
-1st, it displayed the "do not connect screen" for one second, and itunes flashed the screen it shows when your ipod is connected, but then the ipod disconnected itself after that one second.
-2nd, windows gave me a message saying the hardware could not be recognized.
-3rd, nothing at all happened, as has been happening each time i try to plug it in since then.
i've done the 5 R's .. and i've tried all the suggestions shown on posts that sound like mine, including these: Windows XP cannot detect an iPod.
USB drivers are not installed properly or are out of date.
iTunes 7 doesn't recognize the iPod.
my ipod will charge when plugged into a wall charger, and it plays normally. also, my brother's ipod (2nd gen nano) is recognized by windows/itunes.

Hello
I have been having nearly the same problem as Crashcup for the past month. Differences being I am operating with Windows Vista and my iPod is a 160GB Classic. I have gone through all the steps in the troubleshooting documents to no result. I attach my iPod and it is not recognized by Windows, iTunes or even in Device Manager. Not even as an "Unknown Device".
I know there is nothing wrong with the USB ports as two different external hard drives and a video game controller work perfectly fine through them. Same goes with the iPod itself; it continues to play and function normally, and is recognized by a charging device completely separate from my laptop. Just when attached to the computer there is no sign of it.
I am very frustrated that there is no further instruction with regard to what to do with an iPod Classic (as referred to by Crashcup: "...it says to take a photo with an iPhone, or a screenshot with an iPod touch or iPad. WHAT ABOUT THE IPOD CLASSIC????)
Any help would be much appreciated.l=

IPOD shuffle not recognized by Windows/Itunes - download installation SW

I have used a 2G Ipod shuffle successfully on one Dell Windows XP PC for over one year. Have Itunes 7.02 on an identical Dell PC. Plugged shuffle into usb port(s)on second PC - shuffle light turns green momentarily and then off. Shuffle recognized by neither Windows nor Itunes. Went thru the various fixes in apple ipod support to no avail. One suggested fix was to reinstall the IPOD software from the CD that came with the shuffle. Unfortunately, I cannot find the CD and find a link on the apple website to download the corresponding software.
Suggestions?

I have a solution, derived after some 16 hours of
messing about with the shuffle, reading and
re-reading the forum posts, trying to get my PC to
recognize it, and hold the USB connection without the
old Malfunction bubble ... my advice is free ... take
the shuffle back! I swapped for a 2G Nano, and
within 5 minutes I was off and away! Go Apple GO!
The highly experienced sounding tech at the store
was also at a loss.
If you read the OP's plaint carefully you'd have noticed what's being talked about is a Shuffle that's over a year old... Thus, unless OP has AppleCare, taking it back is not an option.

IPod click wheel not recognised in Windows/iTunes and glitchy

I appear to have an iPod software related problem - no problems connecting my partner's iPod and iTunes is working fine with that one, I have reinstalled iTunes anyway just in case. The problem iPod is not showing any error symbols and I can get it into disk mode but the hard drive is constantly rebooting and playback is glitchy (sticks and skips tracks). I can't see this iPod in iTunes, it is showing in Windows Explorer but freezes the computer if you click on it. Is there any other way I can restore the iPod?

The most common failure on iPods with hard drives is the hard drive. It is quite possible that your iPod has a faulty hard drive. If so, there is no way to Restore it, because there is a physical problem with the hard drive.
If you have connected another iPod to YOUR computer using YOUR docking cable, you have eliminated three other possibilities (a bad cable, a bad USB port, and software-related issues).
The problem may not be the hard drive; it may be a faulty logic board, or the internal connection between the logic board and hard drive. But if you cannot use iTunes to Restore the iPod, and you cannot click on the iPod in a Windows Explorer window to manually reformat it, there not much more you can do, other than opening it up to see if there is something obviously wrong inside.

Ipod shuffle not recognized by windows XP and Itunes.

I had no problems when i synced my ipod before, but sudenly stoped working! Nothing changed in my computer...
Everytime I conect my ipod to my computer, the orange light starts blinking and windows doesnt recognize it. I ve tried diferent ports and no luck...
Please help me, couln´t find help on your web site yet.
Tx.

Hi all, seems to be a lot of issues with this little device. All it has to do is play music like any other mp3 player. Unfortunately, it can't even do this. The two other mp3 players I have work without fault, don't require a 35 meg program download to work, don't need to be connected to a computer to recharge the battery and I have never needed to "Do the 5 R's" to try and fix problems. I have never needed to unplug printers to get my computer to recognise the other players or had to decypher "blinking light codes" to understand what the device is doing. Still there are die-hard Apple fans who will say there must be something wrong with your computer. I had believed that Apple were superior in a range of ways yet with my first (and last) foray into the world of Apple products, I find this to be untrue. I don't want or need the frustration that I have experienced with this device and from the number of people on this forum, I would say that I am not alone.
Garn Get

1st gen shuffle not recognized by windows, itunes, or reset utility

Have had shuffle for just over a year (figures). Ran out of charge, tried to charge it, but computer didn't recognize. Have tried to reset and recharge. No lights come on when attached to computer. When I try to play it, green light comes on momentarily and I can hear music, but then it dies in about a minute. Can't restore because itunes won't recognize it. Finally downloaded shuffle reset utility, but that doesn't recognize it either. Is it dead? Should I toss it? I'm almost more ****** that I've spent a lot of time trying to diagnose it than I am that it stopped working. See lots of references to this topic, but can't get a definitive answer.
Dell Dimension 8100 Windows XP

Try this, it worked for me.
http://docs.info.apple.com/article.html?artnum=305136

New shuffle not recognized by windows/iTunes

my boyfriend got me a shuffle but it isn't working with my computer or laptop. i know there's nothing wrong with the shuffle because he added songs before he gave it to me. i tried all of the "solutions" given by Apple's support except restoring. this is most likely a problem with my usb drives, i tried to update and reinstall as suggested in support but alas...
i'm extremely frustrated, help would be appreciated.

Is it a REAR port on your computer? You don't have a printer connected to this computer?
Have you tried running the Reset Utility on it?
http://docs.info.apple.com/article.html?artnum=305204

How do i stop the icloud window from poping up everytime i start iTunes ? i do not have an icloud account and don't want one., how do i stop the icloud window from poping up everytime i start iTunes ? i do not have an icloud account and don't want one.

how do i stop the icloud window from poping up everytime i start iTunes ? i do not have an icloud account and don't want one., how do i stop the icloud window from poping up everytime i start iTunes ? i do not have an icloud account and don't want one.

If you don't have an icloud account, then icloud is not the thing that's popping up a window.
If you are being asked to enter a password when accessing itunes, then the problem may be that you have purchased items (apps, songs, etc) on the device that were purchased using a different itunes account than the one you currently have defined on your device.
Purchased items are forever associated with the itunes account (the apple ID) that was used to make the purchase. If you change the ID on the device, you won't be able to update any of them. You'll have to purchase them again.

My iPod Touch 4g not visible in Windows or iTunes

My iPod Touch 4th generation is not visible in Windows or iTunes. It also doesn't seem to want to charge. I've tried the Troubleshooting Assistant but nothing happened. Any ideas? It was working fine last night, and this morning started acting wonky.

http://support.apple.com/kb/TS1538

My Ipod 7th gen is not being recognized by itunes and Windows 8.1.

Hello. My ipod 7th gen is not being recognized by itunes and Windows 8.1. When I connect my ipod to my computer, itunes will open automatically and a message bar below will appear:
I have followed all the instruction in the support and itunes still unable to deted my ipod. The funny thing is, if i uninstall itunes, Windows 8.1. will detect my ipod but when itunes is installed, both itunes and windows 8.1. cannot detect my ipod. Thank you in advance for all your help.

the message box says like this:
An ipod has been detected but could not be identified properly. Please disconnect and reconnect ipod, then try again. If the problem persists, unisntall itunes then install itunes again.

The current iTunes 10.5 upgrade does not install on Windows 7 and indicates a faulty install package (error 2324). Advice or details on the release date for a proper fix?

The current iTunes 10.5 upgrade does not install on Windows 7 and indicates a faulty install package (error 2324). Advice or details on the release date for a proper fix? I'm not able to roll back to the prior version, so I'm stuck in limbo.

There have been a number of problems with installing the latest iTunes on Windows 7 64-bit machines during the last couple of weeks. You might want to do a search on that topic and see if anyone has a solution. There have been various versions of the problem but a lot related to errors in the download package or failure to download.

HT1212 I got "ipad is disabled, connect to itunes". I have never synced my ipad with itune and don't have a backup. how can I bypass this message without restoring the device. I have many articles on my ipad that I can not afford to loose.

I have upgraded my ipad2 to the latest ios. shortly after this message came up: "ipad is disabled, connect to itunes". I have never synced my ipad2 to itunes and don't have any backup. Is there any way to bypass this without restoring the device? I have many articles on "iAnnotate" that can not afford to loose.

You can't bypass it, you will need to connect iPad to a computer's iTunes, and you may need to put it into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad, which will remove all content from it.
You haven't been backing up to the cloud either, and/or keeping copies of important documents/files elsewhere e.g. on your email account, Dropbox etc ?

I updated my ipad1 thru iTunes from 4.2.1 to 4.3.5 and now having issues, especially playing videos. Anything I should know. I have not jail broken my iPad and don't want to.

I updated my ipad1 thru iTunes from 4.2.1 to 4.3.5 and now having issues, especially playing videos. Anything I should know. I have not jail broken my iPad and don't want to.

you update it by connecting it to a computer running itunes and starting itunes up on the computer clicking on it in devices and clicking on the update button in the content menu
if it say you have the latests then it's because you don't own an iphone 3gs but an iphone 3g where the version 4.2.1 was the last released
in that case you can't ever update it
http://en.wikipedia.org/wiki/IOS_version_history#Current_versions

IPod not recognized by Windows / iTunes

Hello,
I hope someone here can help. So far my first experience with Apple support has NOT been a positive impression.
I searched for info on this problem, but the other ones I see all seem to be related to freezing or battery issues.
iPod Classic 120GB, I don't sync very often, and just finished doing a bunch of cleanup in iTunes (album artwork, song info, etc.) and want to re-sync the pod.
When I connect to the PC with the USB cable, Windows doesn't seem to recognize the device, and it doesn't show up in iTunes.
It is charging through USB, however. The battery is fully charged.
I tried 3 different USB ports on the PC.
Tried restarting iTunes.
Tried restarting the computer.
Went to Apple support website, tried the troubleshooting assistant:
Reset the pod.
*Had already tried different USB ports.
*Had already trired restarting the PC (Although it mentions checking for the latest software updates - I didn't do this. WHAT software updates should I look for? Device drivers? OS updates? WHAT???)
Re-installed iTunes. (Was already at v 9.2.1.4)
*Did not try the restore. Reading the instructions, it appears that the iPod has to be connected to do this, and that's the problem -won't connect!
Also read something about disk mode. I set the iPod to disk mode, but it's not recognized that way, either. When connected by USB in this mode, the iPod screen still says "OK to disconnect".
I tried the link "iPhone, iPad, or iPod is not recognized by Windows".
I do not see the "Apple Mobile Device USB Driver" anywhere in Device Manager. I suppose this is the problem.
However, continuing with the instructions, it says to take a photo with an iPhone, or a screenshot with an iPod touch or iPad. WHAT ABOUT THE IPOD CLASSIC?????
(These instructions also say to disconnect the device, but nowhere says when to connect it. Why do they put half-baked troubleshooting instructions on their web site???)
Is there anyone from Apple support on this list who can help? I believe the driver needs to be reinstalled somehow, but it didn'thappen when i re-installed iTunes, so how do I do this?
Thanks
Keith

Hello
I have been having nearly the same problem as Crashcup for the past month. Differences being I am operating with Windows Vista and my iPod is a 160GB Classic. I have gone through all the steps in the troubleshooting documents to no result. I attach my iPod and it is not recognized by Windows, iTunes or even in Device Manager. Not even as an "Unknown Device".
I know there is nothing wrong with the USB ports as two different external hard drives and a video game controller work perfectly fine through them. Same goes with the iPod itself; it continues to play and function normally, and is recognized by a charging device completely separate from my laptop. Just when attached to the computer there is no sign of it.
I am very frustrated that there is no further instruction with regard to what to do with an iPod Classic (as referred to by Crashcup: "...it says to take a photo with an iPhone, or a screenshot with an iPod touch or iPad. WHAT ABOUT THE IPOD CLASSIC????)
Any help would be much appreciated.l=

Shuffle Not visible on Windows, iTunes and don't charge

Similar Messages

Maybe you are looking for