Shuffle On Desktop/Updater doesn't see iPod

My iPod Shuffle shows up on the desktop. The amber recharge light is blinking. When iTunes opens, I get the following message: "iTunes has detected a software update for the iPod. Would you like to install it now?" When I click "Okay", the updater opens and I get the following message: "An unexpected error occurred". When I click "okay", the updater now tells me to plug in an iPod to update it. My iPod is plugged in and charging, and is on the desktop. When I quit the updater, my iPod does not appear in the iTunes source list.
I then quit and reopened iTunes. This time when prompted regarding the software update, I click cancel. iTunes now opens with my iPod listed in the Source list. However, when I go to add songs to the iPod I get the following message: "Some of the songs in the iTunes music library were not copied to the iPod because your iPod software is too old. Go to www.apple.com/ipod to get the latest iPod software update."
I've reinstalled the updater 3 times now. I got the same results as described above each time. The updater doesn't see the iPod. What is the "unexpected error"? Why doesn't the Updater see the iPod?
Thanks for any help.

I just downloaded the latest updater version, plugged in my iPod Shuffle, and sat in wide eyed amazement as it actually recognized that the iPod was, in fact, plugged into the computer!!!
I held my breath while the updater did it's thing... could this actually be it? Could I finally join the army of gleeful millions, listening to my favorite tunes and newscasts while jogging? Would the wonderful little gift I got for Christmas finally - gulp! - work?
Alas, no. Just as the updater was finishing up I got the following glass if ice water in my face:
"An error occurred updating or restoring iPod. Disconnect iPod, reconnect and then try restoring again. If that does not work, go to http://www.apple.com/support/ipod"
I did that, and noticed that "restoring" was not an option, as the "restore" button wasn't active. Ah well... my iPod shuffle goes back into it's neat little packaging, and back onto the shelf while I await the next round of potential solutions to slowly work their way down to the Discussions Sub-basement.
I swear to God, I will not give up on this. I know it can work. Someday, someday...
Gee

Similar Messages

  • Ipod updater doesn't see ipod shuffle

    ipod updater doesn't see ipod shuffle...can any body help...

    Restore your Ipod from a Mac computer not a PC it will normally be reconized then by the Pc if not send it to the store

  • Updater doesn't see iPod shuffle

    My iPod Shuffle shows up on the desktop. The amber recharge light is blinking. When iTunes opens, I get the following message: "iTunes has detected a software update for the iPod. Would you like to install it now?" When I click "Okay", the updater opens and I get the following message: "An unexpected error occurred". When I click "okay", the updater now tells me to plug in an iPod to update it. My iPod is plugged in and charging, and is on the desktop. When I quit the updater, my iPod does not appear in the iTunes source list.
    I then quit and reopened iTunes. This time when prompted regarding the software update, I click cancel. iTunes now opens with my iPod listed in the Source list. However, when I go to add songs to the iPod I get the following message: "Some of the songs in the iTunes music library were not copied to the iPod because your iPod software is too old. Go to www.apple.com/ipod to get the latest iPod software update."
    I've reinstalled the updater 3 times now. I got the same results as described above each time. The updater doesn't see the iPod. What is the "unexpected error"? Why doesn't the Updater see the iPod?
    Also also - I ordered, received, and installed an Iogear 4 port USB 2.0 pci card, hoping against hope that that would solve the issue. It didn't. I've been working on this since the day after Christmas. The problem seems so uniquely simple, and yet I've never been more frustrated with an Apple product.
    Why won't the updater recognize my iPod and allow me to install the software? I personally believe that there is some communications glitch between iTunes 6.0.1, OS 10.3.9, and iPod updater. Any word on new versions coming out of the Apple bat cave?
    Thanks for any help.
    a very frustrated... Gee
    Dual 1 GHz PowerPC G4   Mac OS X (10.3.9)  

    Restore your Ipod from a Mac computer not a PC it will normally be reconized then by the Pc if not send it to the store

  • Itunes/Updater don't see IPOD

    I'm having some problems with my new 60gb video IPOD. Itunes recognized it initially, but during syncing something happened and now Itunes and Updater don't see the IPOD at all. My XP computer sees the IPOD as a USB Mass Storage Device with and Ipod and and "unknown component" as part of it. After following all the steps in the help database, I think the problem is that the actual IPOD is somehow corrupted....I need to restore the factory settings. The problem is, that the updater doesn't see the IPOD - it's a catch-22. I tried to bring my ipod to work and got the same issue.
    Should I try hooking it up to a mac and doing a restore?
    Can I "format" the Ipod under windows explorer?
    What is going on??

    I'm having the same problem with my iPod. I've had it for 2 weeks and it hasn't worked yet. I just haven't had time to call Apple. I've tried everything on these help pages and the closest I've gotten was having the updater recognize the iPod so that I could hit the "restore" button but after a little thinking, the updater says, "can't mount iPod". I only got the updater to recognize it after unplugging my Internet connection. I'm convinced that these problems are software conflicts. I got rid of the folder with exclamation point by resetting the iPod through diagnostic mode(turn the hold button on then off, hold down the menu and the middle select button until you get the apple, then hold down rewind and the middle select button until you get a menu, choose manual and the option at the bottom of the list is "reset"). The easier way of doing a reset didn't work for me. Of course, since the ipod won't mount, the folder/exclamation point is back. This is so annoying. My last hope is to try using it on older computer that I've cleaned off. The idea of re-installing windows (and everything else) on my main computer is not an option - I have 60 gigs of stuff and junk on there plus software programs and I don't have time to untangle it all right now. I was so psyched to finally get my iPod and I understand that hardware/software has bugs but can ANYONE from Apple please figure this out for us!!

  • I bought Finalcut X from the App store store when it first came out but software update doesn't see it and let me download the newer versions! How do I fix this?

    I bought Finalcut X from the App store store when it first came out but software update doesn't see it and let me download the newer versions! How do I fix this please?
    thanks
    Russell Moran

    Just delete it from the Applications folder, and re-download it.
    If it still says installed when you go to Purchased in App Store, click somewhere else, and option-click Purchased. That allows you to redownload already installed software.

  • Everything deleted & iTunes & Updater doesn't recognize iPod

    Yeah, that's my problem. Funny thing is, I didn't do anything to the iPod to cause the problem. One day I was just adding songs to the iPod & using it like a hard drive (things I've done before with no problems) & then I turn it on two days later to find all my songs deleted. It was returned to factory settings when I didn't do anything.
    I hooked iPod up to my computer & it's not recognized by iTunes or the Updater. My computer, however, recognizes it & says that the iPod has the memory it did before the problem. I read the article for when iPod isn't recognized by iTunes or iPod, but I don't know if this would also apply because I also have the another problem. I didn't try this yet because I gave my iPod to some one to help me. He couldn't solve my problem so I'm turning it over to all of you.
    Thanks so much!

    Try Resetting Your iPod while it's connected to the computer.
    Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
    This will often get it recognized. It may take several attempts.
    Also See:
    Your Windows PC doesn't recognize iPod
    iPod does not appear in iTunes or on the desktop
    iPod appears in Windows Explorer but does not appear in iTunes

  • Updater won't see iPod G4 - am i up the creek?

    Trying to run Ipod Update to restore my G4 to factory settings. Update version is 6-28, Powerbook G4. The updater says "plug in your ipod", I plug it in, nothing happens. The screen of the ipod just keeps recycling between the apple logo, frown face image with support page, and the low power alarm.
    Help me, you're my only hope.

    Hello Space Station,
    Have you tried Resetting your iPod?...
    Reset your iPod
    Have you checked out this article?...
    iPod displays a sad iPod icon
    Also, see the info in these links, since this problem is quite related to the sad iPod icon...
    iPod displays a folder icon with an exclamation point
    Exclamation point and folder (post)
    Have you tried plugging your iPod into a different USB port on your computer?
    Have you tried putting your iPod into disk mode, then connecting it to your computer again? (check out this link for details):
    How to put your iPod into disk mode
    As for your battery issue, it sounds like it isn't charging properly. Do you have a wall charger for your iPod, and if so, does it charge properly when connected to that?
    Check out these links:
    Charging your iPod battery
    iPod's battery will not charge correctly
    About iPod battery
    iPod battery frequently asked questions
    See all the info in these links (pick which one is applicable to your particular situation):
    iPod appears on Mac desktop but not in iTunes
    iPod missing in iTunes and Mac desktop
    In addition to this,you may want to try the Five Ri's...
    The Five R's
    Though you are probably swimming in all of this a bit, try the suggestions out. I hope this info helps you
    ~~Kylene

  • Latest update doesn't recognize iPod

    After I updated iTunes yesterday, my iPod doesn't show up or sync. I know it's not the USB cable, because when attached to my computer, my iPod starts charging. It just won't appear on iTunes. I know I'm not the only one having this problem. Is there anyway to uninstall the latest update, or will we just have to wait until Apple creates something to fix the issue?

    I'm running Windows 8.1 and ran into same issue.
    Updated to latest version of iTunes, Windows could see the device but iTunes could not.
    Here's how I fixed the issue:
    Go to Device Manager:  winkey+pause/break on keyboard then select "Device Manager".
    Look for "Apple Mobile Device USB Driver". 
    It should be located under "Universal Serial Bus Controllers", mine was not.  It was found under "Mobile Devices".
    If your driver is located under any heading other than, "Universal Serial Bus Controllers" iTunes will not recognize your device(s).  Be sure to search under all the device manager headers until you locate that specific driver.
    Once you have found the driver location, make sure your device is plugged into a USB port on your PC/Laptop.
    1. Right-click "Apple Mobile Device USB Driver" and select "uninstall".  Follow prompts to uninstall.
    2. Right-click heading "Universal Serial Bus Controllers" and select "Scan for hardware changes".
        "Apple Mobile Device USB Driver" will now be installed under the proper heading and iTunes will discover and sync with your device(s).
    Hope this helps,
    Cheers!

  • Frozen in "Do Not Disconnect" iTunes doesn't see iPod

    I have never had one bit of trouble with my iPod until today. I plugged it in, the Do Not Disconnect comes up, the clock is frozen, no charging happening and iTunes doesn't see the iPod. I tried the "restart" and nothing is working. What do I do?
    I haven't upgraded to iTunes 8.1 yet, would that help?
    HELP!

    OK, so I tried the Reset again. Still didn't work. THEN I saw this:
    Tip:
    +If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.+
    Tried it again and now it's all better.

  • ITunes doesn't see iPod

    I'm running iTunes 601 on a g4 with system 10.3.9. iTunes won't recognise my ipod...anyone have any ideas?

    I'm having the same issue, except my ipod updater does not see the ipod. My ipod has been working great and then yesterday while it was still connected to my computer Windows update appeared. I accepted and then restarted. When I did Windows did some sort of checkdisk to a drive G (later I figured out it was my ipod) now the computer sees my ipod in the device manager and itunes will not pick it up. I followed every step in the troubleshooting with no result. There is a drive G in my computer as well that I can't access.

  • ITunes doesn't see iPods

    starting last nite my iTunes doesn't see either iPod that always appeared when plugged in. I changed my connecting wire without any better results.

    Bentley, try downloading and re-installing iTunes. I had a similar problem on my Macbook - I could see my iPod in the Finder but iTunes couldn't see it. I re-installed iTunes and voila, it was there.

  • Macbookpro doesn't see ipod touch 5

    I want to get the photos and videos off my ipod onto my computer.  My computer doesn't "see" the ipod.  iTunes sees it but doesn't give me options for the camera. 
    I've searched but can only find ways to move pics and videos via wireless connection (not finding the app on/for my 10.6.8) or the cloud.  I want to just plug it into my computer and drag them over.  Seems like the easier things get, the harder they get. 
    Advice? 

    Maybe:
    iOS: Unable to import photos to computer       

  • IMac doesn't see iPods/iPhone

    It doesn't recognize any of these:
    1 iPod Classic.
    1 iPod touch.
    1 iPhone 3G.
    It doesn't appear in the Desktop, or Disk Utility, or iTunes. I connect any of these and nothing happens in the iMac or in the iPhone/iPods. No beeps, no hard drive noise, no nothing.
    The problem isn't the cable, I've tested with different working cables and it doesn't work. The USB port works for everything else.
    The iPhondes are recognized by other computers.
    I think it might be some kind of a driver thing. If it helps to solve this, I don't see any iPod related process in the Activiy Monitor.
    Already tried reinstalling iTunes, it didn't work.
    Running Snow Leopard.

    Hi frikova
    Reset the SMC > http://support.apple.com/kb/HT3964
    +1. Shut down the computer.+
    +2. Unplug the computer's power cord.+
    +3. Press and hold the power button for 5 seconds.+
    +4. Release the power button.+
    +5. Attach the computers power cable.+
    +6. Press the power button to turn on the computer.+
    If you connecting the device's to your Keyboard try a port on the back of your iMac.
    If your using a USB Hub try the device's without the Hub.
    Then if you still do not see any Device's, see > http://support.apple.com/kb/HT1317
    Dennis

  • ITunes doesn't see iPod (Vista 64-bit)

    I connect the iPod touch to the computer and it charges, (duh-duh noise as if it's connected) but it doesn't appear in iTunes.
    I have tried it on Windows XP pro SP3 64-bit partition on my computer, and on Windows Vista 32-bit laptop and both work fine.
    However, here's a list of things that I've tried on Vista 64-bit to get it to work:
    -Uninstalling and reinstalling iTunes, Quicktime, the bonjour service, apple mobile device support, apple software update, apple application support etc in the order stated by Apple on here. I have then even deleted all folders that weren't removed with the uninstall.
    -Holding the power and home button on the touch itself to reset the settings.
    -Forcing device manager to display iPod as USB controller.
    -Stopping and starting the iPod service under 'Services'.
    -Connecting in recovery mode.
    -Updating iTunes and QuickTime etc.
    -Changing USB cables
    I've even tried connecting an iPhone to the computer (running Vista 64-bit OS) and that doesn't connect.
    So I know it's something wrong on the OS and not the iPod or the cable. The computer's fine as the XP partition works fine with it.
    Got any ideas?
    Thanks in advance!

    I do indeed install iTunes64-bit version. After much deliberation I decided to upgrade to Windows 7 to see if this fixed the problem before I did a complete re-install (as I didn't want to lose all my programs etc).
    After I installed the Windows 7 upgrade (from Vista - Windows 7 just to clarify) it works perfectly. Installed first time with no problems.
    I recommend this technique to anyone who can't figure it out and doesn't want to fork out an extra £240 for an iPod Touch again. It's a cheaper way of doing it anyway, if you pay for such software that is...

  • After 10.7.3 update doesn't see battery. won't charge.

    Hi,
    I just did the 10.7.3 update via automatic updater. the device, a late 2010 13" air with 2 g 2.17 processer 250g hard drive.
    Under the power tab, It does not acknowladge the battery. It does say the charger is attached, but says it is not charging.no lights come on on the charger.
    I restarted it and the same thing occurs.
    Help!
    I have work to do!!

    > during the entirety of this process the cursor was a "busy" pinwheel/beach ball/whathaveyou for a solid 30 minutes before I turned the computer off with the power button.
    All that cursor means is that it is busy trying to do something.  You can see if force quitting solves the problem with a simple force quit using command-option-escape.  If you are having issues with iCal quitting, sometimes it doesn't always know whether or not it is properly communicating with a particular calendar.  This can be a Mobileme issue, or even a phone synchronization issue, or a network issue reaching a shared calendar.  Shutting down a machine directly from a cursor is the last step one should try, only after all others have failed.  If you have done this in the past, lurking corruption can get worse each time with the directory, and upgrading the system will only enhance any corruption already present.  When you restart your Mac, does everything appear to be normal?

Maybe you are looking for