Shuffle turns off when non-apple headphones are plugged in

My 4th gen ipod shuffle only works with the standard apple headphones. When I plug any of my other headphones into the port, the shuffle shuts completely off and only turns back on when connected to the computer. Any suggestions on the problem or a solution?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons..
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download

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Does this happen still when you use another set of headphones? Have you check to make sure the headphone jack is clean and clear of debris? If so, the jack may be faulty or damaged meaning you'll need to take or send your iPod in for service/repair.
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Livin Doll wrote:
I have the same problem and wondered if it was loosey goosey headphones which were just cheap 10 dollars buds. So are you saying I should get new ear phones that fit tighter?
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http://support.apple.com/kb/ts3700
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Thanks for your answer...
The headphones that i'm using, are the ones that were included with the iphone 4 (so, they are original).. however this shouldn't be a problem, as the ipod should work fine with whatever headphones i choose to use (sound quality will vary, of course).
The ipod does the same with the headphones that were included in the box, and with every pair of headphones i have used to test, so i'm certain that the ipod has an issue.
I hope that the picture is clear enough.. here you can see that the headphones are fully inserted, and the ipod is not recognizing them.

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Hello all,
As stated my 2008 Unibody 13 inch, serial number W8******1AX turns on and works fine when it is connected to power.
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Model Information:
Serial Number:          ?00€›Æ⁄¬+9tt
Manufacturer:          GSA-1280
Device Name:          ASMB016
Pack Lot Code:          3230
PCB Lot Code:          30db
Firmware Version:          ddae
Hardware Revision:          dac2
Cell Revision:          2b39
Charge Information:
Charge Remaining (mAh):          4113
Fully Charged:          No
Charging:          Yes
Full Charge Capacity (mAh):          4200
Health Information:
Cycle Count:          1
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          379
Voltage (mV):          12275
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          15
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          5
Automatic Restart on Power Loss:          No
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
PrioritizeNetworkReachabilityOverSleep:          0
Battery Power:
System Sleep Timer (Minutes):          2
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          1
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0100
Wattage (W):          60
Revision:          0x0000
Family:          0x00ba
Serial Number:          0x00ebc719
Charging:          Yes
Power Events:
Repeating Events:
Type:          Wake or Power On
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I'm at my wits end with this thing, I know it is getting on in age, but other then this, it has been flawless in its operation.
If anyone has any suggestions I would be happy to hear them.
Many thanks!!
<Edited By Host>

There may be a hardware cause behind the symptoms you cite, so a diagnostic
is recommended to see which parts are weak or failed in the computer. A visit to
an Apple Store with Genius bar may be helpful, as they can perform testing there.
A call ahead or use their web page, to schedule an appointment, is advised.
In the US and Canada, the Genius bar at a retail Apple Store can perform
a diagnostic service, for no fee, even on Apple products without AppleCare.
See links:
Apple - Concierge
Genius Bar - Apple Retail Store:
http://www.apple.com/retail/geniusbar/
List of Apple Stores, cities, countries:
http://www.apple.com/retail/storelist/
Also authorized Apple service providers who can test, repair and guarantee their
work should be able to handle an out-of-warranty older Mac, within age limits...
Ones too old for the Apple Store could be serviced at a Specialist, instead.
•Find Locations - Sales, Service, Training, Consulting:
https://locate.apple.com/
•Did you try resetting the System Management Controller?
Intel-based Macs: Resetting the System Management Controller (SMC)
•A reset of NVRAM may help with some issues:
About NVRAM and PRAM
•Calibrating is part of maintenance, esp with older portables:
Apple Portables: Calibrating your computer's battery for best performance
•The power adapter can be problematic and cause issues, so there's this:
Apple Portables: Troubleshooting MagSafe adapters
Also another item, other than keeping the magnetic connections clean of
debris, grime, and corrosion, is to check the MagSafe Board or have it
checked as part of a greater diagnostic. This board is behind the port
that supplies the computer and the battery with power from the adapter.
When it partially fails or if/when one of the connecting wires or plug fails
you can find odd issues or partial use. The battery may charge but it
may not be able to power the computer, and other odd effects.
https://www.ifixit.com/Device/MacBook
In older portable Macs, this was generally called a 'DC-in board' and as
such, you could read about it in an iFixit repair guide for the MacBook
model you have. These vary so the matching article is recommended to
see if that is something you may want to try. But I would have diagnostic
testing done and avoid additional damages from attempted DIY efforts.
There have been a few reports of other failure on the logic board that
contributes to a partial failure of the charging system, so about all this
may do is troubleshoot around the failure without finding an exact cause.
However it goes...
Good luck & happy computing!

I'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4. It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition. Help!

'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4. It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition. Help!

Hi there 8472kck!
I have some information for you that can help you troubleshoot this issue a little further. That information can be found right here:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
and that information comes from this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

My ipod 5 turn off when im listening to radio. It is brand new.... I bought it just yesterday. :(

My ipod 5 turn off when im listening to radio. It is brand new.... I bought it just yesterday.
. please help

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Shuffle turns off when non-apple headphones are plugged in

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