Shuffle won't autofill or load iTunes - won't authorise computer

I bought a Shuffle yesterday and downloaded half a dozen songs from iTunes. They appear in my Music folder fine, and one has transferred, but it won't transfer the rest to my iPod either by autofill or dragging. If I try and play them, I get a message saying my computer is not authorised to play them, but if I then authorise it, it makes no difference and the same message comes up. My ex-husband had a Nano that he used on this computer. I have used a different email address for my account, but the old one still appears in the authorisation box, even though I have completely removed the programs and reinstalled them. I have tried deauthorising, but nothing makes any difference. So I have tunes that I can't play anywhere or sync on my Shuffle - HELP!

I had a similar issue, my 2nd Gen ipod shuffle that has been working fine for years did not show up in Itunes (I got a Windows message saying my USB device was not recognized). This issue started after I installed the latest version of itues, 11.2.0.115. I found this and it solved my problem.
http://support.apple.com/kb/TS1363
Go to step 2 Restart the iPod Service.
I just stopped the ipod service and then started it again, now my shuffle shows up in itunes just like it used to.

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I down loaded iTunes on my new computer windows 8 however when I try to play my itunes music is sayes EMPTY

I down loaded iTunes on my new computer windows 8 however when I try to play my itunes music is sayes EMPTY and does NOT play my music but it list all my music on iTunes. Can someone help me Please. Thank you very much in advance, Harry

Hi Harry,
Thanks for visiting Apple Support Communities.
If you have installed iTunes on your new computer, make sure you have downloaded or copied the songs to the new computer as well. The steps in this article can help with copying your music to a new computer:
iTunes for Windows: How to copy purchases between computers - Apple Support
You may also be able to download the past purchases from the iTunes Store:
Download past purchases - Apple Support
If you've already copied or downloaded the songs to the iTunes library on your new computer, see if the files are displaying a red exclamation mark next to them. If so, this article can be helpful:
iTunes: Finding lost media and downloads - Apple Support
All the best,
Jeremy

I have tried to load iTunes Match onto my computer but it tells me I have reached my 5 limit. I do not have 5 items however I did have one of them stolen. Please can anyone help me to find out what is being counted as my 5

Please can you help me?
I have tried to load iTunes Match onto my mac Pro but it tells me I have reached my 5 limit. I do not have 5 items with iTunes match on them so I am confused.
I have two iMacs a phone and iPod and want to put match onto my pro. Is there anywhere I can go to see which items are actually on there?
We had a burglary last year and did have an iMac taken is it possible I can see if that is one of the 5 and if so how and where do I look and how can I remove it?
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Many thanks Helen

In your Itunes account.

Loading Itunes on to my computer

I get the message "Could not open key; HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel." when i am trying to load Itunes to my computer, i am set as administrator, and have updates done, but cant load Itunes, can anyone please advise/help
cheers

When you buy your new iMac you will be able to have the installation process transfer all your applications, data (including music, pictures, documents, etc) and settings to your new computer. In the past that was done via Firewire. I'm not entirely sure of the process with the new iMacs that don't have firewire. I think it can be done via ethernet and probably via tha thunderbolt cord using a firewire adapter but you'll want to check that out.
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HT1349 Coping iTunes library from a laptop XP to a laptop using Windows 8. I have loaded iTunes on the new computer. I have exported the library to a flash drive. I cannot find how to import the library.

I have tried three different ways suggested on the net to copy my library from my older computer which uses XP to my new laptop which uses Windows 8. I have dowloaded iTunes to the new computer. I have aslo exported the library to a flash drive (I think). When I go into the iTunes on the new computer, I cannot find whwere to import from the flash drive. P.S. I also have an iPod with the library on it. Would appreciate help.

http://support.apple.com/kb/HT1751

Can I use a 2004 iPOD disk (2Z691-5108-A) to load iTunes to a new computer with Windows 7?

Can I use a 2004 iPOD disk (2Z691-5108-A) to install iTunes to a new computer with Windows7?

See also the further information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links.
tt2

Itunes with shuffle won't open, computer stopped recognizing shuffle

Here's the story:
Yesterday my itunes wouldn't open. I double click it- itunes 8 won't open up, this is out of the blue because prior attempts it's working fine. No new programs installed- only antivirus software is running.
I connected my shuffle- 1st generation shuffle- it's still working- songs are playing.
I put in the original ipod CD- it says my ipod needs to be reformatted, my intention is to reinstall itunes.
As it's reformatting my ipod shuffle an error box pops up, and the computer freezes.
When I reboot and try connecting the ipod shuffle- it says firmware not updated or when i run the "ipod updater" 2005-1-11 it says invalid ipod service version.
So i download itunes the latest version from the itunes site- and i reinstalled it. when i double click to open itunes- the computer will process for 1 second, but then itunes won't open.
when i reinstalled itunes with the version that came on my original ipod cd- itunes opened up great (green browser version) but i couldn't upload songs onto the ipod shuffle- it would say error.
so i went to the website- it said under troubleshoot to reinstall the latest version of itunes- so i did that with 8.0.2.20.
When i hook up my shuffle- under my computer- the drive is just blank.
And now when I double click itunes to open- no browser opens.
ideas? it was all working fine just days ago.
Message was edited by: ThedoctorJP

Oh sorry to clarify. the version of itunes i'm trying to open is
8.0.2.20
when i uninstalled itunes- and reinstalled it using the original cd it came with- itunes worked (it was the green browser version)
but using the old version of itunes- when i tried to upload songs to the ipod- it would say error.

How do I load iTunes on a new computer and keep my music files on an external hard drive?

I keep all my iTunes music files on an external hard drive. I am going to buy a new computer and want to load up iTunes on that computer whilst keeping my music on teh external GD. How do I do this? Nothing seems to specifically deal with this.

Hi,
See this Support Article:
http://support.apple.com/kb/HT1751
Restoring your iTunes Library backup
These Links may also be of Interest:
https://discussions.apple.com/message/12803190#12803190
https://discussions.apple.com/message/12699828#12699828
Cheers,

Loaded itunes on a new computer, and synced ipad. Now only those few songs I had on the ipad are in my library. But all of my ipods (3) have my full music library. How do i get all my songs moved back into my library from one of my ipods?

I installed itunes on a new laptop, with Windows 8, and synced my ipad. Now my music library has only those few songs I had synced to the ipad, or roughly a quarter of my original library. My ipods (all three) still have the full library, but everytime I try to sync them, I am asked if I want to delete all of the contents and replace with the (much smaller) itunes library. Of course I don't, but how do I "reverse sync" and replace all the music contents of my library with the contents from one of my ipods?

See Recover your iTunes library from your iPod or iOS device.
tt2

Old Ipod sync/wipe with itunes prompts to authorise computer for old purchases but it's authorised?

My itunes on my new laptop is totally up to date so I went to sync my ipod classic with it. Meaning I think a complete wipe and sync.
During syncing it found songs on my ipod that I had purchased in itunes store, but were not in my library and it asked if I wanted to transfer those songs to my itunes library....yes I did!
But then it said my laptop needed to be authorised - even though it already was...now I'm not sure if I have those songs transfered at all?
Also if I purchased the songs arent they always in my itunes pruchased section? Why aren;t they in my library? Confused....and why is it asking to authorise my laptop when it is already?
Thnaks,
James

Di you ever even plug it in to a different computer?
Becuase that will authorize on that account.
You will need to unauthorize all computers. then reauthorize on your laptop.

Old computer crashed; loaded iTunes to new computer, won't sync my iPod

The computer I initially set up my 60g iPod video crashed (windows based). I loaded iTunes on my new computer (also windows based) and even entered my iPod serial number. When I plug it into the USB port, iTunes recognizes the iPod (with my name) and even shows all the songs and videos on the screen, but they are in faded gray and I can't highlight them or upload them into iTunes. When the iPod is first plugged in, I get the message about the iPod being authorized on another computer and can set it up on the new one, but then it would remove the entire contents and update with the new library which has nothing in it.
Is there any way to upload my iPod contents into the newly loaded iTunes on my new computer? I got an iTouch for X-Mas and I am hoping that when I load that software, it will recognize my older iPod's music library and upload it. Of course, this won't matter if I can't get my old stuff into me new iTunes.
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Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod to a computer
The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
SharePod Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

Loaded itunes onto a new pc. none of my playlists show. all my music is there, but my previously created playlists are not.

I loaded iTunes onto a new computer. All of my music shows up, but none of my playlists show (ex. Rudys Shuffle, Rudys Nano, Purchased, etc.). What do I have to do to get these playlists back? Thank you.

What procedure did you follow to move the content from your old computer to the new one?

TS1717 I have been running Itunes on windows vista and recently loaded Itunes on my Lap top which runs on Windows 7. When I try to play my music the Lap top only play sample music. Any suggestions?

I have a desk top which has Windows Vista. On this computer I have been running Itunes for a long time. My new computer is a Lap top and it runs Windows 7.
I recently loaded Itune on the new computer. I attemted to use Easy Transfer to transfer my Music but was unable to connected the two computers so I transferred my music to a external hard drive and loaded the music on the new computer. I have the folders and files carefully and they appear to match. When I try to run Itunes on the new computer I am unable to access the new music. Itune always goes to the sample music. The only difference I can come up with is Windows Vista and Windows 7. Does anyone have any suggestions?

Hi,
Are you trying to use the Help -> Updates method?
Both those patches need to be manually applied to PSE 9.
Brian

I had to buy a new computer and just loaded iTunes. All my old songs are gone. Can I load them back in from my iPod?

my old system crashed and the disk with my itunes library was lost. I've loaded iTunes on my new computer. How can I recreate my songs? Can they be loaded to the computer disk from my iPod nano?

Important: The first time you connect iPod nano to a computer that it’s not synced with, a message asks if you want to sync songs automatically. If you accept, all songs, audiobooks, and other content are erased from iPod nano and replaced with songs and other items from that computer.You can prevent iPod nano from syncing when you connect it to a computer other than the one you usually sync with.
Turn off automatic syncing for iPod nano:
In the iTunes Summary tab, deselect “Open iTunes when this iPod is connected,” and then click Apply.
If you turn off automatic syncing, you can still sync by clicking the Sync button.
Transferring purchased content to another computer
Content that you purchase in iTunes on one computer can be transferred from iPod nano to an iTunes library on another computer. The other computer must be authorized to play content from your iTunes Store account.
Authorize another computer:
Open iTunes on the other computer and choose Store > Authorize This Computer.mm
Transfer purchased content to another computer:
1 Open iTunes on the other computer and choose Store > Authorize This Computer.
2 Connect iPod nano to the newly authorized computer.
3 In iTunes, choose File > Transfer Purchases from iPod.
page 18/19, iPod_nano_6thgen_User_Guide

Cannot copy my itunes library to new computer

Hey everyone, need some help. I just got a new computer, and I saved my itunes library to my ipod as instructed by the support area on this website. I loaded Itunes on my new computer and then followed the instructions to copy the library to my new computer. However, it's not working and I don't know what I am doing wrong. I moved the Itunes music folder under my documents on the C drive to the desktop. Then I plugged in the ipod, closed itunes, found the Itunes folder on my ipod from the drive under my computer. I can see the music transfering, however when I open Itunes, the music isn't there. I have tried opening the library file from Itunes, but nothing happens. Can anyone help me troubleshoot?
Thanks!

Go to the top of this page, click "Support", then type "move itunes library" or similar into the search bar.

Shuffle won't autofill or load iTunes - won't authorise computer

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