Shuffle won't mount on G4 but works perectly on powerbook G3.

Hi, I have a 1Gb Shuffle.
Works perfectly on my powerbook and refuses to do anything on my G4 quicksilver.
Both are running the latest OSX 10.4.6.
Will not mount in itunes and occasionally mounts into finder but when I click on it it pops up a blank finder window after a lot of beach ball spining.
Haveing read plenty of posts this seems to me to be a software problem as the shuffle works normally when connected to the powerbook.
Anyone got any idea whats causing this problem.
Thanks in advance.

Hi,
Looks like a software problem in the shuffle, try a restore and format on the shuffle. Download the latest updater from apple site www.apple.com/ipod/download and do it. It should work fine.
Vijay

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Shuffle won't mount, but it did!

My shuffle will not mount on my G5. It did up until Tuesday, then I added new songs and now it won't play, won't mount, and when I try to do a software restore, the updater program freezes up. Any ideas?

I'm currently having the same issue. For anyone reading this in Apple's quality deparment ( *crickets chirp * ), here's an account of the behavior:
- On Friday, I purchased a song from the iTunes music store. After downloading the song, I plugged in my iPod shuffle into a USB 1.1 port on my PowerBook.
- During the run, the iPod played all the other songs without a problem. Yet, I couldn't get the new song to play in either shuffle mode or straight mode.
- Monday, I lost the ability to connect my iPod as a disk to my home PowerBook or any number of machines at work, all running Windows XP but different hardware.
- Tonight, I tried to restore the iPod update from the most recent patch. The software asks me to connect an iPod. I plug in my iPod shuffle and the software updater never finds it.
- Using the System Info and USB Probe tools, I can find that the iPod is mounted as a device on the machine. I believe this means that hardware-to-hardware the iPod shuffle is connecting.
- My system.log contains a number of entries like "localhost kernel: USBF::4681.218 AppleUSBOHCI[0x2012000]::CreateGeneralTransfer - trying to queue to a stalled pipe" and "localhost kernel: USBF: 4681.218 AppleUSBOHCI[0x2012000]::DoIOTransfer - error 0xe000404f queueing request". Again, there's a physical connection, but I'm not sure what that means.
- When I run iTunes 6.0.1 with the iPod connected, I get nothing but the color swirl cursor. I haven't launched Spin Control to find the hangs, but that just might be the next thing on my list of areas to venture.
- My iPod, which still has the playlist from Friday, no longer plays the music. Just get the orange and green rapid fire lights.
- Now, I've started to look for answers in the discussion boards to try and get some resolve. This has led to frustration and hence this post after reading a number of other posts.
I agree with Phil, given the users having this problem (which seems linked to iTunes 6.0.1 and the iPod update), I would have expected a quality driven company to acknowledge the issue and respond to those users. I guess Apple is too busy trying to maintain the marketing dominance they forgot what quality engineering and coding was all about. Instead of worrying about the other 30% of the market, why not take care of the existing 70%. Otherwise, you'll upset so many people, you'll drive that market share down to 4%.
I know this was a foolish waste of my time. No one from Apple engineering is even going to get in contact with technically savy users to resolve this problem. I'm going back to CD's. At least I don't have to worry about updating those with faulty software.

Shuffle won't mount

I have had an iPod for 2 years and have never had a problem with it. I finally convinced a friend to get a shuffle. Problem is it won't mount when I plug it in to the USB ports. Any ideas...I tried it on a PC and it recgnized the shuffle no problem

Update 8/25, I returned the iShuffle for a refund a couple days ago and today I finally got a reply to my support request pasted below. Maybe this will save someone the trouble of waiting a week to learn.
================
Dear Tim,
Thank you for your email.
We understand that you have a technical concern with your iPod shuffle. Although Apple does not currently provide technical support for this product via email, please consider the following options for obtaining support:
* If you suspect that your iPod requires service, please follow the simple troubleshooting steps at <http://www.apple.com/support/ipodshuffle>.
* If you have reviewed the webpage and your question is not resolved or if you are still not sure whether your iPod requires service, you can take your iPod to an Apple Store for diagnosis. To find the nearest Apple Store, visit <http://www.apple.com/retail>.
* You may also call Apple Technical Support at 800-APL-CARE seven days a week from 8 A.M. to 8 P.M. Central time. Please note that a "per-incident" consultation fee may apply to this call.
* Alternatively, you may submit an iPod shuffle service request at <http://depot.info.apple.com/ipodshuffle>. Once we receive your request, we will determine whether service is covered by Apple.
If you wish to update your product's purchase date in our records, we require a copy of the original proof of purchase. The proof of purchase must be issued by an Apple Authorized Reseller and must meet the following criteria:
1) The proof of purchase must be legible. Screen shots are not accepted.
2) The proof of purchase must include the following information:
* A clear description of the product
* The product's date of purchase
* An invoice or receipt number
* The product's price
* The reseller's contact information, and if possible, the reseller's company seal or logo
3) The proof of purchase should also include the product's serial number, if the reseller normally lists serial numbers on their invoices.
Please create a cover sheet with the following information:
* Subject: 5C5158BWRSA
* Your first and last name
* Your address
* Your telephone number
* Your email address
Please send the cover sheet and the proof of purchase by one of these methods:
By fax to 512-674-8125 Attn: DISPATCH POP
By postal mail to:
Apple
MS: 212-1CR
12545 Riata Vista Circle
Austin, TX 78727
Best regards,
Apple Online Services Support
You can also search through thousands of technical articles by entering a few descriptive words in the Search box at <http://www.apple.com/support>.
MJ
Customer First Name : Tim
Customer Last Name : Castleman
email :
Web Order # :
Support Subject : Warranty Issues
Sub Issue : Incorrect DOP
Comments : Just bought an iShuffle from Good Guys today and having problems getting it to work. I have OSX 10.3.9 and iTunes 4.5.9 installed on a G4 533 with 896 mb RAM.
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Thanks

Gnipper wrote:
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"Extra" Internal Hard Drives won't mount - swap, /, and /home work.

Hello All,
*** I'm updating my post finally. Sorry it's so long, I'm not entirely sure what is and isn't relevant.
*** Also I think it's a mix up with RAID causing the issue, as I'll address below, but in case I'm wrong I wanted to include the other information that came to mind before I noticed the RAID issue (because the RAID issue doesn't make a lot of sense to me).
First off, I'm running Arch64 and KDE4 with my system up to date. Also I have Gamin installed and not FAM. I use ReiserFS on all of my partitions and drives.
I have six hard drives in my computer, all of which are SATA drives. One is a WD 150GB Raptor with my swap, /, and /home partitions on it, the other five are for extra storage on what I call my media-server (they mount to /media/media-server/1 ,2 ,and so on). They only have one partition each. Of those five the first (/media/media-server/1) is a WD 1TB drive, the other four are WD 500GB drives of identical model.
All of the Raptor's patitions, swap, /, and /home mount just fine.
On top of that the 1TB drive mounts just fine. But the four 500GB drives will not mount at all. They show up in Dolphin, Disk Utility, KwikDisk, KDiskFree, and Partition Manager. However, their size is not shown and/or marked N/A, except in Partition Manager, where their size is shown. They are not seen by 'df'.
Output from 'df':
df -h
Filesystem Size Used Avail Use% Mounted on
udev 10M 308K 9.7M 4% /dev
/dev/sda2 25G 7.7G 17G 32% /
none 4.0G 0 4.0G 0% /dev/shm
/dev/sda3 112G 90G 22G 81% /home
/dev/sdb1 932G 919G 13G 99% /media/media-server/1
*** As for removable media, it's being a bit odd. When I first wrote this post removable media, specifically USB flash drives and SD media cards mounted fine. A while after that they'd show up in Device Notifier, but wouldn't mount. Just a little while ago they wouldn't show up in Device Notifier and wouldn't mount. Now they show up fine and mount fine again. This is possibly unrelated, I'm not sure.
Depending on what method I try to mount my hard drives I either get an 'only root can mount that' error or else a HAL drive busy or already mounted error, followed by a 'drive is not mounted' error when I use umount to double check.
*** Permissions are working better now , Dolphin isn't giving me the 'only root can mount' errors anymore. Still can't mount the drives though.
All of this output is from when the drives are listed in /etc/fstab:
Konsole output:
mount /dev/sdf1
mount: only root can mount /dev/sdf1 on /media/media-server/5
sudo mount /dev/sdf1
mount: /dev/sdf1 already mounted or /media/media-server/5 busy
umount /dev/sdf1
umount: /dev/sdf1 is not mounted (according to mtab)
sudo umount /dev/sdf1
umount: /dev/sdf1: not mounted
Dolphin output:
An error occurred while accessing 'MediaServer5', the system responded: org.freedesktop.Hal.Device.Volume.PermissionDenied: Device /dev/sdf1 is listed in /etc/fstab. Refusing to mount.
Device Notifier output (pops up when I try to mount the drives in Dolphin):
org.freedesktop.Hal.Device.Volume.PermissionDenied: Device /dev/sdf1 is listed in /etc/fstab. Refusing to mount.
Partition Manager:
The file system on partition /dev/sdf1 could not be mounted.
Details
==========================================================================================
Command: mount -v /dev/sdf1 /media/media-server/5
==========================================================================================
mount: /dev/sdf1 already mounted or /media/media-server/5 busy
mount: you didn't specify a filesystem type for /dev/sdf1
I will try type reiserfs
At boot, when the daemons are starting I get:
mount: /dev/sdc1 already mounted or /media/media-server/2 busy
mount: /dev/sdd1 already mounted or /media/media-server/3 busy
mount: /dev/sde1 already mounted or /media/media-server/4 busy
mount: /dev/sdf1 already mounted or /media/media-server/5 busy
This is from when the drives are not listed in /etc/fstab:
Dolphin output:
An error occurred while accessing 'MediaServer5', the system responded: org.freedesktop.Hal.Device.InterfaceLocked: The enclosing drive for the volume is locked
Device Notifier output (pops up when I try to mount the drives in Dolphin):
An error occurred while accessing 'MediaServer5', the system responded: org.freedesktop.Hal.Device.InterfaceLocked: The enclosing drive for the volume is locked
I have tried listing (with the UUID method and the /dev method) and not listing the drives in /etc/fstab, and I have 'hal' and 'dbus' daemons in /etc/rc.conf (and I've tried using only the hal daemon and not the dbus in /etc/rc.conf). I've also tried not listing 'hal', 'dbus', and 'kdm' and only booting to terminal and then mounting the drives manually, that doesn't work either.
Here is my /etc/fstab (back to using UUID's):
# /etc/fstab: static file system information
# <file system> <dir> <type> <options> <dump> <pass>
none /dev/pts devpts defaults 0 0
none /dev/shm tmpfs defaults 0 0
UUID=699cdd5e-3f4a-4b85-8dcb-5d00c00c94a9 swap swap defaults 0 0
UUID=ce94e7a3-3e07-41e5-90d7-1116e5da3121 / reiserfs defaults 0 0
UUID=a1dce435-df90-4f0d-892c-61ff3ea0c8d1 /home reiserfs defaults 0 0
## Media-Server
# media-server/1
UUID=81998a75-f887-4a35-b3fa-e159190f25a3 /media/media-server/1 reiserfs defaults 0 0
#/dev/sdb1 /media/media-server/1 reiserfs defaults 0 0
# media-server/2
UUID=8cdd114a-b190-44f6-9240-1910a5d048f7 /media/media-server/2 reiserfs defaults 0 0
#/dev/sdc1 /media/media-server/2 reiserfs defaults 0 0
# media-server/3
UUID=59164593-b56d-4c49-8837-277b3c392dfb /media/media-server/3 reiserfs defaults 0 0
#/dev/sdd1 /media/media-server/3 reiserfs defaults 0 0
# media-server/4
UUID=ba6007bd-1e36-431c-85f4-857c83845c86 /media/media-server/4 reiserfs defaults 0 0
#/dev/sde1 /media/media-server/4 reiserfs defaults 0 0
# media-server/5
UUID=6fab5364-1acb-4ba3-9f83-bb171a6d398a /media/media-server/5 reiserfs defaults 0 0
#/dev/sdf1 /media/media-server/5 reiserfs defaults 0 0
## VirtualBox USB
none /proc/bus/usb usbfs auto,busgid=108,busmode=0775,devgid=108,devmode=0664 0 0
Here's the daemons line from /etc/rc.conf:
DAEMONS=(syslog-ng !dbus hal network netfs crond wicd openntpd sshd avahi-daemon avahi-dnsconfd samba alsa mysqld lircd mythbackend !mpd !sensors !sensord !fancontrol cups keytouch kdm)
Also, /etc/mtab because only the first media-server drive is listed in it (the one that does mount):
proc /proc proc rw,relatime 0 0
sys /sys sysfs rw,relatime 0 0
udev /dev devtmpfs rw,nosuid,relatime,size=10240k,nr_inodes=1014438,mode=755 0 0
/dev/sda2 / reiserfs rw,relatime 0 0
fusectl /sys/fs/fuse/connections fusectl rw,relatime 0 0
none /dev/pts devpts rw 0 0
none /dev/shm tmpfs rw 0 0
/dev/sda3 /home reiserfs rw 0 0
/dev/sdb1 /media/media-server/1 reiserfs rw 0 0
none /proc/bus/usb usbfs rw,busgid=108,busmode=0775,devgid=108,devmode=0664 0 0
I attempted to add the other drives to /etc/mtab but they get overwritten upon a reboot. I've drived mounting the drives from konsole and dolphin.
All my drives used to work. At one point I had Chakra installed and had this issue after an update, however after thinking about it the problem may have actually started after the power flashed on and off here. I couldn't fix it so I installed Arch64 and KDE4 (the normal KDE from the Arch repos, not KDEMod) thinking maybe it was a Chakra specific issue. That fixed it at the time. It later happened on my Arch install. I reinstalled Arch again and the issue was gone. However the issue is back. Again I think it was after a power outage/flash but it was also after an update that included a kernel update. Best I can remember each time it's happened has been after a kernel update and power flash. So I can't say for sure which is the cause.
Oddly though if I boot from a live disc (in my case a Chakra Live DVD) I can mount and access all of the drives just fine.
Another oddity, is that in 'Disk Utility' (palimpsest) there is a 1.5TB RAID-5 array listed. The only thing I can figure is that that is what is making the individual drives busy.
Here's a screenshot from Disk Utility of the RAID-5 array:
http://theavataroftime.com/sites/defaul … enshot.png
After talking to a friend I remembered that quite a while back (over a year) we had messed around trying to setup a RAID array and dual boot WindowsXP. However, we never could get it working quite right, not even just in Linux without dual booting. I really can't say what all we did/tried, it's been too long. I realize that's not much help but...
Anyway I'm pretty certain I deleted everything RAID related at the time and turned it off. However I must be mistaken or I guess the array wouldn't be showing up.
I apologize, I really know nothing about RAID or RAID controllers. I do have an onboard RAID controller, but it's not a full fledged hardware RAID controller. It's onboard, but doesn't have it's on proccessor like good hardware RAID would. Or that's the way I understand it. Perhaps 'hybrid' is the proper term?
I checked in BIOS and my onboard RAID controller is off.
I take it that my attempts at setting up a RAID array before are still in the MBR (on that note I use GRUB and have never used LILO)? That's the only place I can think of that any leftover RAID configurations wouldn't have been wiped during reinstalling and reformatting the drives and partitions? I've reformatted my drives completely and changed the size of swap, /, and /home on several occasions since then, as well as formatting the media-server drives to ReiserFS (not sure what FS I was using when trying to setup RAID before. Perhaps FAT32 since I was trying to dual boot).
I clicked the stop array button in Disk utility, and then all the options except start array went away. Then I clicked start, and instead of my four media-server drives being listed at the side of Dolphin there was one 1.4TB drive. I rebooted and now it's back to the 4 500GB media-server drives.
I'm worried about losing a bunch of data, so I'm hesitant to start experimenting. How should I go about getting rid of the remnants of the RAID array safely?
Also here's a screenshot of MediaServer5 from Disk Utility. The other 500GB drives have the same info minus the names and labels of course:
http://theavataroftime.com/sites/defaul … enshot.png
*** I had forgotten about dmesg output. It's quite long so instead of copying it, here's a link to it:
http://theavataroftime.com/sites/defaul … /dmesg.txt
Thanks for advice on the matter.
Last edited by The Avatar of Time (2010-10-07 08:27:06)

Thanks for the reply.
Here is my output from the commands you suggested:
fuser -v -m /media/media-server/2
USER PID ACCESS COMMAND
/media/media-server/2:
root kernel mount /
theavataroftime 2518 fr.e. startkde
theavataroftime 2561 Frce. gpg-agent
theavataroftime 2575 .rce. dbus-launch
theavataroftime 2576 .rce. dbus-daemon
theavataroftime 2584 Fr.e. kdeinit4
theavataroftime 2585 Fr.e. klauncher
theavataroftime 2587 fr.e. kded4
theavataroftime 2592 .r.e. kglobalaccel
theavataroftime 2605 .r.e. kwrapper4
theavataroftime 2613 Fr.e. ksmserver
theavataroftime 2622 .r.e. kwin
theavataroftime 2656 fr.e. knotify4
theavataroftime 2658 fr.e. plasma-desktop
theavataroftime 2662 .rce. kuiserver
theavataroftime 2665 .r.e. akonadi_control
theavataroftime 2667 .r.e. akonadiserver
theavataroftime 2670 Fr.e. mysqld
theavataroftime 2714 .r.e. akonadi_contact
theavataroftime 2715 .r.e. akonadi_contact
theavataroftime 2716 .r.e. akonadi_ical_re
theavataroftime 2717 .r.e. akonadi_ical_re
theavataroftime 2718 .r.e. akonadi_maildir
theavataroftime 2719 .r.e. akonadi_maildis
theavataroftime 2720 .r.e. akonadi_nepomuk
theavataroftime 2721 .r.e. akonadi_vcard_r
theavataroftime 2739 .r.e. nepomukserver
theavataroftime 2741 .r.e. nepomukservices
theavataroftime 2747 .r.e. kaccess
theavataroftime 2759 fr.e. krunner
theavataroftime 2765 Fr.e. virtuoso-t
theavataroftime 2772 Fr.e. kio_http_cache_
theavataroftime 2774 .r.e. kmix
theavataroftime 2782 Fr.e. konsole
theavataroftime 2785 .r.e. kjots
theavataroftime 2790 .r.e. bash
theavataroftime 2807 .r.e. kalarm
theavataroftime 2809 fr.e. kopete
theavataroftime 2812 .r.e. polkit-kde-auth
theavataroftime 2815 .r.e. kwin
theavataroftime 2821 .r.e. dolphin
theavataroftime 2822 Fr.e. firefox
theavataroftime 2834 .r.e. kwalletd
theavataroftime 2839 .r.e. kwalletmanager
theavataroftime 2842 Frce. gconfd-2
theavataroftime 2850 .r.e. python
theavataroftime 2854 .rce. wicd-client
theavataroftime 2858 .r.e. klipper
theavataroftime 2861 .r.e. nepomukservices
theavataroftime 2862 .r.e. nepomukservices
theavataroftime 2865 .r.e. nepomukservices
theavataroftime 2867 .r.e. nepomukservices
theavataroftime 2868 .r.e. nepomukservices
theavataroftime 2869 .r.e. nepomukservices
theavataroftime 2870 .r.e. nepomukservices
theavataroftime 2871 .r.e. korgac
theavataroftime 2883 fr.e. kmozillahelper
theavataroftime 2979 .r.e. amarokapp
theavataroftime 2989 .r.e. plugin-containe
theavataroftime 3010 .r.e. npviewer.bin
theavataroftime 3048 Fr.e. kdeinit
theavataroftime 3051 Fr.e. dcopserver
theavataroftime 3053 Fr.e. klauncher
theavataroftime 3055 fr.e. kded
theavataroftime 3075 .r.e. ruby
theavataroftime 3081 fr.e. kio_file
theavataroftime 15311 .r.e. kio_http
theavataroftime 15312 .r.e. kio_http
theavataroftime 15313 .r.e. kio_http
theavataroftime 15314 .r.e. kio_http
theavataroftime 15315 .r.e. kio_http
theavataroftime 15316 .r.e. kio_http
fuser -v -m /dev/sdb1
USER PID ACCESS COMMAND
/dev/sdb1: root kernel mount /media/media-server/1
I ran 'fsck.reiserfs --check' one /dev/sdf1, which is the /media/media-server/5 hard drive.
Here are the results:
fsck.reiserfs --check /dev/sdf1
reiserfsck 3.6.21 (2009 www.namesys.com)
** If you are using the latest reiserfsprogs and it fails **
** please email bug reports to [email protected], **
** providing as much information as possible -- your **
** hardware, kernel, patches, settings, all reiserfsck **
** messages (including version), the reiserfsck logfile, **
** check the syslog file for any related information. **
** If you would like advice on using this program, support **
** is available for $25 at www.namesys.com/support.html. **
Will read-only check consistency of the filesystem on /dev/sdf1
Will put log info to 'stdout'
Do you want to run this program?[N/Yes] (note need to type Yes if you do):Yes
reiserfsck --check started at Mon Sep 27 19:21:20 2010
Replaying journal: Done.
Reiserfs journal '/dev/sdf1' in blocks [18..8211]: 0 transactions replayed
Checking internal tree.. finished
Comparing bitmaps..finished
Checking Semantic tree:
finished
No corruptions found
There are on the filesystem:
Leaves 77863
Internal nodes 474
Directories 2856
Other files 18718
Data block pointers 77184421 (0 of them are zero)
Safe links 0
reiserfsck finished at Mon Sep 27 19:29:03 2010
Also I just used Partition Manager to check /media/media-server/5 as well.
Check and repair partition '/dev/sdf1' (465.76 GiB, reiser)
Job: Check file system on partition '/dev/sdf1'
Command: fsck.reiserfs --fix-fixable -q -y /dev/sdf1
reiserfsck 3.6.21 (2009 www.namesys.com)
** If you are using the latest reiserfsprogs and it fails **
** please email bug reports to [email protected], **
** providing as much information as possible -- your **
** hardware, kernel, patches, settings, all reiserfsck **
** messages (including version), the reiserfsck logfile, **
** check the syslog file for any related information. **
** If you would like advice on using this program, support **
** is available for $25 at www.namesys.com/support.html. **
Will check consistency of the filesystem on /dev/sdf1
and will fix what can be fixed without --rebuild-tree
Will put log info to 'stdout'
reiserfsck --fix-fixable started at Wed Oct 6 22:29:02 2010
Replaying journal: Replaying journal: Done.
Reiserfs journal '/dev/sdf1' in blocks [18..8211]: 0 transactions replayed
Checking internal tree..
***I'm cutting most of this out, it's insanely long: \|/-\|/-\|finished
Comparing bitmaps..Bad nodes were found, Semantic pass skipped
3 found corruptions can be fixed only when running with --rebuild-tree
reiserfsck finished at Wed Oct 6 22:36:43 2010
block 32772: The level of the node (48287) is not correct, (1) expected
the problem in the internal node occured (32772), whole subtree is skipped
block 262149: The level of the node (28423) is not correct, (1) expected
the problem in the internal node occured (262149), whole subtree is skipped
block 11326: The level of the node (63701) is not correct, (1) expected
the problem in the internal node occured (11326), whole subtree is skipped
vpf-10630: The on-disk and the correct bitmaps differs. Will be fixed later.
Check file system on partition '/dev/sdf1': Error
Check and repair partition '/dev/sdf1' (465.76 GiB, reiser): Error
Thanks for the advice.
Last edited by The Avatar of Time (2010-10-07 05:53:05)

Broken Menu Page - Won't Show On Screen (But, Works Functionally)

I've created an iDVD '08 project and have created a disk image to check and make sure everything is working properly. Unfortunately, when I play the DVD (disk image) one of the menu pages won't appear on screen when you navigate to it. I can blindly navigate that menu page's options (because I have them memorized), but the menu itself never appears.
Anyone have any suggestions?
Further Details:
I've tried creating multiple disk images and the problem persists. I've also tried to tweak the options on that specific menu to see if that would fix the glitch, all to no avail.
The menu in question appears in this order: MAIN MENU (Choices: 1 Movie, 1 Sub-Menu) --> SUB MENU (Choices: 5 Sub-Menus) --> *BROKEN MENU* (Choices: 3 Sub-Menus, 2 Movies, 1 Slideshow) --> FURTHER SUB MENUS
All of the menus have custom MP3 music playing in the background. Most are longer, but this specific menu page that is broken has music that plays for 01:38 (loop duration of 01:39). (The music plays. Again, you just can't see the menu.) In the one drop zone, there is one picture. (I don't know if this picture is a .jpg or a .pct.)
I'm using the "Brushstroke" theme (a 6.0 Theme) and the broken menu is a "chapters" theme. (All of the other "chapters" sub-menus appear fine.)

I fixed it.
Just in case anyone else has this issue, the problem (I think) was this: I had a "Movie" button on the sub-menu page in question that had only a " " as the title text.
(This was by design. The "movie" was intended to be a hidden "Easter Egg" that viewers could play only if they knew how to navigate to the button.)
I fixed the problem by adding actual text to the button's title text. (I managed to make that title text disappear by changing the opacity, thereby making it invisible.)
Hope that helps someone.

My Time Machine partition on an external HD won't mount in OSX, but loads and reads fine in Bootcamp

I've been using windows 7 a lot recently for school, and when i do, i can have my external HD mounted to access files (read only) if needed. Last night, after restarting to OSX 10.7, my data partition(not time machine) loads fine, but the other partition of the same HD that i use for time machine refuses to mount.
It shows up in Disk Utility as a greyed out name 'disk1s3' but i origionally named the partition 'Story Time Machine'. The greyed out partition shows up as 500gb, which is correct, but it says its formatted as FAT32. In windows, it says its formatted HFS.
I've tried running Disk Repair both in OSX and in recovery mode. I ran a checksum on the drive and it came back fine.
Any suggestions?

It could be a problem with enclosure, but it also could be a problem with the drive itself or the drive is possibly corrupted. I would start by contacting WD tech support.
It may be possible to recover files from the drive using file recovery software:
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as MAC Data Recovery, Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive. Two free alternatives are Disk Drill and TestDisk. Look for them and demos at MacUpdate or CNET Downloads. Recovery software usually provide trial versions that enable you to determine if the software would help before actually paying for it. Beyond this or if the drive has completely failed, then you would need to send the drive to a recovery service which is very expensive.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.
Otherwise, unless the drive fixes itself like before you should try repartitioning and reformatting to determine if the drive has failed or is now working properly.

My feed won't upload to iTunesU, but works fine if I subscribe to it through iTunes!

Hello all!
here's the problem:
I have made a link to an xml file that won't upload to iTunesU through the public site manager, and won't be validated on FeedValidator.org.
Feedvalidator gives the message: server returned timed out
iTunesU Public Site Manager returns the message that it can't download the feed from the url.
HOWEVER,
- the url to the xml file works perfectly in all web browsers - it is recognized as a feed and a working link to the video comes up right away.
- I uploaded the xml and video file to a different website(not on the University's server) and iTunesU and feedvalidator recognize it as valid, and the content appeared on our iTunesU page straight away.
- I was able to successfully subscribe to the feed (on the University's server) and download the video file using iTunes on my computer.
I am thinking it has something to do with the permissions on our University's server, but the system admin and I have reached a dead end as far as solutions
I'm getting pretty frustrated figuring this out, can anybody help?!??!
It is greatly appreciated!

Your feed definitely validates, I’ve entered it by direct input on the w3cfeed validator and it’s fine - http://validator.w3.org/feed/#validate_by_input. That suggests it’s definitely a server configuration issue. Could the server be blocking ports required by the validator or iTunes? I presume the validator and iTunes both use http port 80, in which case, as the feed renders in a browser there shouldn't be a problem. Is the server definately available to external users/applications ie off campus?
Could it be a character encoding issue? I have downloaded your feed and opened it in notepad++ and it tells me the character encoding is 'UTF8 without BOM'. Not sure if it makes any difference but I use 'UFT8' for our feeds. I think servers can change character encoding depending on how they're set up which might account for the discrepancy.
This is not connected to your original question but you're not using the itunesu name space in the rss element at the top of your feed. As you're not using any itunesu specific elements in your feed I'm not sure if it's needed but just thought I'd mention it.
<rss xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd"xmlns:media="http://search.yahoo.com/mrss/" version="2.0"xmlns:atom="http://www.w3.org/2005/Atom" xmlns:itunesu="http://www.itunesu.com/feed">

Photo CD's Won't Mount on 14", but will on 12"...

I have two G4 Ibooks in two different locations, a 12" and a 14". Both are running 10.4.8 with adequate RAM and drive space. Both get regular maintenance (repair permissions, etc.)
But the 12" will mount Photo CD's burned on a Windows machine while the 14" will not mount these CD's. (I've tried many, not just one...) The drive spins and spins and eventually spits out the CD.
Yes. the 14" will mount install CD's, music CD's, and other data CD's. so the drive does work.
I can find no difference in settings between the two computers.
I have used an optical lens cleaner.
So....what's my next step in solving this mystery?
Thanks!
IBook G4 Mac OS X (10.4.8)

Ruthny, welcome!
If you still have access to the PC, try burning at a slower speed or using a different brand of media.
You shouldn't have to do this, but the optical drives in Apple's notebooks can be fussy about media.
If that doesn't work and cleaning the lens doesn't work, then maybe the 14"s optical drive is just getting old and not working right any more.
An external, tray-loading firewire drive would probably be less fussy, more reliable, and more versatile with different media.

1st gen iPod Nano won't mount in iTunes but will in Finder.

Cable: Fine -- works with other iPods. Other cables work fine with other iPods too.
iTunes -- uninstalled and reinstalled. No effect.
iPod nano -- downloaded iTunes for Windows, ran it in Parallels on the same mac, managed to restore the iPod nano (alas, as a Windows flavour one now).
Finder can still mount it as a disk; since iTunes on the mac won't recognise it... I'm beginning to wonder what on earth's happened to iTunes!
Any ideas?

Hello rgc123456,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines various steps that you can take and may lead to a potential resolution. The article refers to an iPod that is not recognized in both iTunes and Mac desktop, however most steps are applicable for your situation as well.
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/TS1410
Thanks,
Matt M.

Shuffle won't mount on G4 but works perectly on powerbook G3.

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