Shuffle won't shuffle

I have a Shuffle that has stopped shuffling.
When I move the switch to the shuffle position, it plays in order.
My shuffle is over a year old, so I can't return it.
I have reloaded the OS but the problem persists.
Anyone else have this problem and come up with a resolution?
I think it's a problem with the switch.
Terry
Shuffle   Windows XP  

Seeing as how it's out of warranty and you think it's a switch problem, then you might consider trying some of the following.
Try, as a first step, cleaning the switch itself:
A. With the switch in SHUFFLE, press PAUSE and wait for the unit to power down/sleep. This takes about a minute.
B. Now pop off the switch cover. You can do that by gentle prying with the tip of a sharp knife blade (X-Acto works nicely).
C. Look at the orientation of everything, then try a few gentle spritzes of CRC or some other electronic cleaner into the opening there.
D. Replace the switch cover and work everything back and forth a few times. You should have come out of sleep mode in the middle of all this, so see if the switch is working better now.
If it isn't, you could try repeating the process or you can get more aggressive. Short of actual disassembly and working on the switch (not recommended for most), and assuming you're not willing to just live with the situation and do your shuffling in iTunes before loading the Shuffle, then just give it a few moderately sharp raps against a tabletop or some such, trying a variety of angles/orientations. You're basically just hoping to knock that little bit of snarth out of the Shuffle's felvin and, hey, it might work ....

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