Shuffle won't work - help!!

What it's doing:
-When connected to my USB 2.0 port there is an amber light on both the front and the 'battary status' bar.
-Shuffle appears on iTunes and I am able to transfer songs on it
everything sounds good so far...
-After disconnecting shuffle from the USB port, NOTHING WORKS!!, no lights at all, no sound, NOTHING!
What i've tried:
-restarting, updating, restoring... nothing works
CAN ANYONE OUT THERE HELP ME?!

Hi Jwiegand,
Welcome to Apple Discussions
Since there are no lights, especially after trying "The Five Rs". You might have to get it serviced. You might want to look at iPod Shuffle Service FAQ.
Jon

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