Shure X2U usb adapter (XLR to USB) for microphones - very low volume

I've just bought a Shure Sm57 and X2U usb adapter - however when I plug it into Garageband there are no level controls (understandably) but even with full gain turned up on the adapter the levels are so low as to be unusable. I need to be right on top of the mic for any pick up (about three or four green lights on the bar) and as soon as I turn my head or go more than two inches from the mic, everything drops off.
I've tried the mic with a stereo adapter and put it through my Griffin iMic and seem to have similar problems, but when hooking the mic up to a proper pre-amp kit on a stage, the sound was delicious!
Anyone using one of these adapters, anyone with a problem?
Do I need some sort of powered pre-amp? I doubt it the manual advises just to plug it straight into the USB.
I'm running 10.5.7 so no need to run the drivers (they wouldn't let me anyway!)
Help!

OK - the replacement SM58 microphone, with a new usb arrived.
I've set it up - this time putting a pair of headphones into the monitor jack of the USB adapter - and the pick up over the monitor is amazing, I can be about two feet away, talking quietly and it picks up everything - a little bit of background hiss, but this can be reduced by adjusting the monitor and volume dials.
Plugged into my mac is a different matter - the pick up is still negligible - very low, and with no controls.
Checked in Sys Pref Sounds and in GB - the levels are so low as to be unusable - unless I sit an inch away from the mic.
This is with the gain dial of the USB adapter turned up quite high - possibly 8 or 9 out of 10.
I'm thinking now the problem lies with the Mac side of things - I wonder if the drivers are doing what they are supposed to do.

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