Shut Down and Restart appears twice

This only happens when I don't have any applications running. How do i remove them please?
Thanks,
Gary

go to system preference->universal access->seeing and make sure that voice over is off.

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Error appear on the printer screen asking to shut down and restart .

i have a HP Officejet pro x476 dw MFP
I PAID $700 15 months ago . its a good machine when it work.
now it shows an error when i open it and bring me to a message saying shut down and restart.
i tried that many time it just doesn t work
can anyone help me here.
best regards Canadian Dan

What is a Kernel Panic?
http://support.apple.com/kb/TS3742
and http://support.apple.com/kb/TS1892?viewlocale=en_US
http://developer.apple.com/mac/library/technotes/tn2002/tn2063.html
More details here:
http://www.thexlab.com/faqs/kernelpanics.html
Useful article on how to avoid and eliminate kernel panics here:
http://reviews.cnet.com/8301-13727_7-10344626-263.html?tag=mfiredir

When I click to open firefox it says that "firefox is already running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system" and I've tried to shut down and restart my computer but it keeps

when i click to open firefox it says that "firefox is already running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." and I've tried to shut down and restart my computer but it keeps showing the same message. I've even uninstalled Firefox and then reinstalled in the hopes that the problem would be solved but it this message is still popping up. What can I do to solve this problem?
== This happened ==
Just once or twice
== I was on facebook trying to upload pictures yesterday. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; InfoPath.1)

Do you have a profile lock file in your profile folder? If so, delete it and see if TB runs properly:
http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file

My MacBookPro (mid 2012) will not complete the boot process. Yosemite's progress widget gets about 1/3 to 1/2 way across when the logo disappears and the screen goes all white for 10-15 secs or so, then the machine shuts down and restarts.

My MacBookPro (mid 2012) will not complete the boot process. Yosemite's progress widget gets about 1/3 to 1/2 way across when the logo disappears and the screen goes all white for 10-15 secs, then the machine shuts down and restarts. This sequence will repeat seemingly forever unless I shut it down manually.
I upgraded to Yosemite from Mountain Lion a couple months ago, skipping Maverick completely, and I've done any associated updates that Apple told me about. I don't recall which version of Yosemite I have, but I'm sure it is the "latest and greatest".
I've tried re-starting in Safe Mode / Safe Boot and that does the same thing as described above except without the endless restarts. Instead of restarting at some point, SafeBoot proceeds to the white screen and then it hangs until I restart it manually. (I've waited as long os 20-30 minutes with no response).
When I tried the option-command-p-r key combo I never get any chimes or other noises besides the original 1 time boot sound that you would expect to get when starting up a macbook pro.
I was using the mac quite normally (meaning I was doing work I normally do on it and there was no indication of anything wrong) immediately prior to this happening.
The machine is BootCamp(ed) with Windows 8.1 which I use from a VMWare virtual machine instead of natively so that I can have both OSes running at the same time. I also think this is unrelated to my problem. I have been using this setup for more than 2 years.
My upgrade to Yosemite was uneventful and I thought it went well and was very smooth. I don't want to lead attention away from Yosemite, but at this point my problem does not seem related to the upgrade.
Any help is appreciated.

Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.

Losing Desktop Items/Documents after shutting down and restarting

Twice, over the last couple of months after shutting down and restarting my macbook, everything on my desktop gets deleted, and it seems all the settings go back to their original form?
Anyone have this problem?
Message was edited by: jram1111

Hi, I had this problem and it was due to setting file vault in the security settings. I removed having that set and then I had to go into system settings, Account and under Login Items, add back items such as mail and things that required passwords that were not coming up on my dock after each time I shut down.
I hope this is helpful! Better late than never - if you have fixed yours, maybe this will help someone else.

When I try to use iMessage on my iPod touch 4 (ios6) the iPod shuts down and restarts

Every time I try to open my iMessage my iPod shuts down. I have a 4th gen iPod with ios6. I will attempt to open the app and it will either shut down and restart as soon as the white screen comes up or I will see my previous messages and try to open a thread then it will restart. I have tried restarting the phone as well as turning iMessage on as off. Has anybody else had this problem? What can I do?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
-Note this will delete messages currently on the iPod:
Go to settings>Messages>Send and Receive and sign out of Messages and sign back in.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

After suspension of hard drive activity, my mac is unable to restart (I must shut down and restart)

when occurs a suspension of hard drive activity, manually or after a period of inactivity, this suspension seems to be incomplete (a ventilator continue to run)
therfore my mac (powermac G5, OS 10.4.11) is unable to restart, no possible action from the keyboard (I must shut down and restart)
is it a known problem ?

I have zapped the pram (5 times)
I have reformatted the hard disk
I have reinstalled all properly (with full updates to 10.4.11)
there is no more problem with classic (il was probably caused by spoiled files)
but the suspension problem persists
it appears that it is probably not the hard disk suspension but the system suspension that is problematic :
when I set preferences so as to accept disk suspension as often as possible, but so as to avoid system suspension (set to "never"), there is no problem
does it exist a specific hardware use to manage suspension and reactivation, and is it tested in apple hardware test ?

Recovered Files in Wastebasket everytime after I shut down and restart

Dear forum,
I'm new to the Mac. One of the bizarre things I've noticed is that nearly everytime I shut down and restart my MacBook (2 Ghz Intel Core Duo with Mac OS X 10.4.10) Recovered files appear in my wastebasket. These files are random in type: I've seen address book files or iPhoto related files or, in many cases, files that I cannot identify. Am I supposed to "revive" these files and if so how do I get them back to where they should be?
Thanks,
Steve

Nothing too important
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh2267.html

Ipad air suddenly shut down and restart

my ipad air suddenly shut down and restart . i have thus problem since i bought ipad.
so i have to replace it or all ipad air has this kind of problrm...
anybody have solution??

Try some basic troubleshooting:
(A) Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
(B) Try reset all settings
Settings>General>Reset>Reset All Settings
(C) Setup as new (data will be lost if you do not have backup)
Settings>General>Reset>Erase all content and settings

Computer shut down and restart

My HP Pavilion dv4 shuts down and restarts whenever it wants to. The first warning is that my cd drive will engage then my screen goes black and white writing appears that says "A problem has been detected with your computer. Windows has shut down to prevent damage to your ......" This is all I can read before it shuts down. Even when the computer is in sleep mode this happens. Help please.

Hi @dis_computer ,
Welcome to the HP Forums! I hope you have a great experience with us.
I see that you are computer appears to be randomly shutting down. Without that error message it will be hard to determine the exact cause. If you can get that message that would be great. Even if you video the crash and then pause it when the error comes up.
We can try testing the hardware to see if that is causing the issue. Use the UEFI tools mentioned in this HP document Testing for Hardware Failures, run the System Test – Extensive Test to check all the major hardware components.
Do you notice if the computer is hot when it crashes. If so try cleaning the fan as mentioned in this HP link Reducing Heat Inside the PC to Prevent Overheating.
Also, can I get your product number so I know what we are working with.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Why is my macbook pro randomly shutting down and restarting?

My macbook pro is randomly shutting down and restarting. It started a couple days ago and seems to happen completely randomly. I did a extended hardware test and no problems were found. I reset the SMC and that didn’t work. Battery is charged and I don’t think its overheating. Im using Mavericks 10.9.1. Someone please help because I can’t even use my mac for anything lately and its really annoying.

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful.

I upgraded to lion. I now have the spinning wheel on the startup screen when I try to enter my user name and password. I tried shutting down and restarting, no luck

I upgraded to lion. I now have the spinning wheel on the startup screen when I try to enter my user name and password. I tried shutting down and restarting, no luck

Reinstalling Lion Without the Installer
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alterhatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

This just started happening.. I open Itunes and the little round rainbow loading indicator just goes on and doesnt stop.. My itunes wont function.. It gets stuck. Then i have to force quit.. I tried to shut down and restart. also reloaded the latest itune

This just started happening.. I open Itunes and the little round rainbow loading indicator just goes on and doesnt stop.. My itunes wont function.. It gets stuck. Then i have to force quit.. I tried to shut down and restart. also reloaded the latest itune 11.1.3 and it still gets stuck.
i use an external HD and thats fine.. all files are in there. But I have no idea why my itunes app is getting stuck.
Am I the only person this is happening to? What can I do to correct this problem?

Hi marlonbnyc!
This article will help provide some basic troubleshooting steps that will serve as a guide for you to resolve this issue:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Firefox will not open on my computer the majority of the time. If I shut down and restart it will work sometimes, but not always. This started recently in the last two weeks. Today is June 12th 2011.

Firefox will not open on my computer the majority of the time. If I shut down and restart it will work sometimes, but not always. This started recently in the last two weeks. Today is June 12th 2011.

See:
* http://kb.mozillazine.org/Browser_will_not_start_up

I cannot open iphoto- the message I am getting says Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Comma

i cannot open iphoto- the message I am getting says Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command-
I tries and it doesnt work!!

What version of iPhoto? Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

Shut Down and Restart appears twice

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