Shut down because of an error

How to fix the error "shut down because of an error"

Perform an SMC reset.
Read all the steps. If the MacBook Air never gets beyond the login screen before it spontaneously shuts down you won't be able to perform the "Before Resetting the SMC" steps, so just skip to the next section.
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the SMC on portables with a battery you should not remove on your own
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if it's not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Determine if the Mac starts and allows you to log in.

Similar Messages

  • My Macbook Pro is being extremely slow and shutting down because of different errors, what can I do to fix this?

    I need help!! My macbook pro is being extremly slow. When I try to open a program I get the colorful pin wheel but nothing is happening. It won't allow me to close the program. It is also shutting down saying that it had to restart due to an error, but I wont "show more" details. HELP!!

    It sounds like your MBP is having kernel panics.  Log one and post it for inspection.
    http://support.apple.com/kb/ht2546
    http://support.apple.com/kb/ts3742
    Ciao.

  • HELP! Premiere Pro CC shut down because of serious error after applying FilmConvert

    I just purchased Film Convert Bundle and already have made activation
    Tried it in Premiere Pro CC, and it doesn't work!
    A have tried three times..
    - new project
    - imported my video
    - apply FilmConvert to my video.....and nothing! I even didn't see FilmConvert window. Premiere Pro just shut down with error:
    'Adobe Premiere Pro CC 2014
    Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.'
    Tried it in After effects CC, and it also doesn't work!
    After effects hangs after applying FilmConvert
    Please help me solve this problems! I like your product very much!
    But It work in Photoshop CC!
    I have:
    MacBook Pro,  Early 2013
    2,4 ГГц Intel Core i7
    8 gb 1600  DDR3
    NVIDIA GeForce GT 650M 1024 МБ
    OS X 10.8.5 (12F45)
    43 GB available now
    What can be a problem, and how to solve it, HELP please!

    For me the OpenCL Mercury Render engine is less stable and performs worse than the CUDA equivalent on NVIDIA cards. As you say you are using an NVIDIA card, see if there is a CUDA option for Filmconvert or use software rendering on the CPU as you have found.

  • My MacBook Pro keeps shutting down because of an error

    Can anyone help me?? I work for a non-profit and use my MacBook all day, I try not to download things from the internet and try to power down at least 1-2x weekly. My computer has shut down 2x today alone and I can't get any work done. I'm okay with computers but know nothing about fixing a problem like this. Any help is appreciated!
    ERROR below:
    Anonymous UUID:       90294FBF-62E2-EE27-8668-04BC55F4180A
    Wed Jul 30 10:41:54 2014
    panic(cpu 6 caller 0xffffff7fa3dbff7c): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x0000e804: CFG 0x0fd510de 0x00100406 0xc0000000, BAR0 0x102c00000 0xffffff8130594000 0x0e7150a2, D0, P0/3\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 6), Frame : Return Address
    0xffffff812c7c2a90 : 0xffffff8021a22f79
    0xffffff812c7c2b10 : 0xffffff7fa3dbff7c
    0xffffff812c7c2be0 : 0xffffff7fa2588ca4
    0xffffff812c7c2ca0 : 0xffffff7fa2652f5a
    0xffffff812c7c2ce0 : 0xffffff7fa27d827e
    0xffffff812c7c2d20 : 0xffffff7fa27d760e
    0xffffff812c7c2de0 : 0xffffff7fa27d89ed
    0xffffff812c7c2e90 : 0xffffff7fa27db4cb
    0xffffff812c7c2fd0 : 0xffffff7fa27dd6c8
    0xffffff812c7c3130 : 0xffffff7fa27dda2a
    0xffffff812c7c31b0 : 0xffffff7fa268a8be
    0xffffff812c7c3380 : 0xffffff7fa268945f
    0xffffff812c7c33c0 : 0xffffff7fa26995c8
    0xffffff812c7c3420 : 0xffffff7fa269a24b
    0xffffff812c7c34e0 : 0xffffff7fa2573853
    0xffffff812c7c3510 : 0xffffff7fa2572f55
    0xffffff812c7c3530 : 0xffffff7fa25738e0
    0xffffff812c7c3570 : 0xffffff7fa2572dab
    0xffffff812c7c3610 : 0xffffff7fa2565325
    0xffffff812c7c36b0 : 0xffffff7fa258d321
    0xffffff812c7c38b0 : 0xffffff7fa258e308
    0xffffff812c7c3990 : 0xffffff7fa272e574
    0xffffff812c7c39e0 : 0xffffff7fa272ebf8
    0xffffff812c7c3a90 : 0xffffff7fa2722f7a
    0xffffff812c7c3c60 : 0xffffff7fa253a95b
    0xffffff812c7c3cf0 : 0xffffff7fa2524088
    0xffffff812c7c3d70 : 0xffffff7fa2527000
    0xffffff812c7c3db0 : 0xffffff7fa2526892
    0xffffff812c7c3e20 : 0xffffff7fa24ee452
    0xffffff812c7c3e60 : 0xffffff7fa24ed6fa
    0xffffff812c7c3e90 : 0xffffff7fa24e9a04
    0xffffff812c7c3ef0 : 0xffffff8021eb07f0
    0xffffff812c7c3f30 : 0xffffff8021eaf292
    0xffffff812c7c3f80 : 0xffffff8021eaf367
    0xffffff812c7c3fb0 : 0xffffff8021ad7417
          Kernel Extensions in backtrace:
             com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7fa24df000->0xffffff7fa2516fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7fa20be000
             com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7fa2522000->0xffffff7fa2531fff
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7fa24df000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7fa20be000
             com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@ 0xffffff7fa3db1000->0xffffff7fa3dc4fff
                dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7fa3da9000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7fa232b000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7fa20be000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7fa24df000
                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7fa3dac000
             com.apple.nvidia.driver.NVDAResman(8.2.6)[6DAE3128-DB93-3F93-858C-F46ADE1368A2] @0xffffff7fa2538000->0xffffff7fa27abfff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7fa20be000
                dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7fa2522000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7fa24df000
                dependency: com.apple.AppleGraphicsDeviceControl(3.6.22)[91D61DEC-2946-3790-8134-B808C016C4 C9]@0xffffff7fa2532000
             com.apple.nvidia.driver.NVDAGK100Hal(8.2.6)[EF73AF59-A574-3A5A-B410-7E4F2DA819B 0]@0xffffff7fa27b7000->0xffffff7fa2963fff
                dependency: com.apple.nvidia.driver.NVDAResman(8.2.6)[6DAE3128-DB93-3F93-858C-F46ADE1368A2] @0xffffff7fa2538000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7fa20be000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    13E28
    Kernel version:
    Darwin Kernel Version 13.3.0: Tue Jun  3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
    Kernel slide:     0x0000000021800000
    Kernel text base: 0xffffff8021a00000
    System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
    System uptime in nanoseconds: 7409626832846
    last loaded kext at 7409375999101: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa3f20000, size 49152)
    last unloaded kext at 2607420465997: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa3f20000, size 32768)
    loaded kexts:
    com.logmein.driver.LogMeInSoundDriver 1.0.3
    com.rim.driver.BlackBerryUSBDriverInt 0.0.74
    com.apple.driver.AppleIntelMCEReporter 104
    com.apple.filesystems.smbfs 2.0.2
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AGPM 100.14.28
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AppleBluetoothMultitouch 80.14
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleMikeyDriver 2.6.3f4
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.GeForce 8.2.6
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.driver.AppleIntelHD4000Graphics 8.2.8
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleMCCSControl 1.2.5
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleMuxControl 3.6.22
    com.apple.driver.AppleIntelFramebufferCapri 8.2.8
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleThunderboltIP 1.1.2
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleIRController 325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.SCSITaskUserClient 3.6.6
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.0
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
    com.apple.driver.AppleSDXC 1.5.2
    com.apple.driver.AppleFWOHCI 5.0.2
    com.apple.driver.AirPort.Brcm4331 700.20.22
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.driver.AppleUSBXHCI 683.4.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
    com.apple.driver.AppleBluetoothHIDKeyboard 170.15
    com.apple.driver.AppleHIDKeyboard 170.15
    com.apple.driver.IOBluetoothHIDDriver 4.2.6f1
    com.apple.driver.AppleMultitouchDriver 245.13
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.iokit.IOAcceleratorFamily 98.22
    com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
    com.apple.nvidia.driver.NVDAResman 8.2.6
    com.apple.driver.DspFuncLib 2.6.3f4
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMBusController 1.0.12d1
    com.apple.driver.IOPlatformPluginFamily 5.7.1d6
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleGraphicsControl 3.6.22
    com.apple.iokit.IOAcceleratorFamily2 98.22
    com.apple.AppleGraphicsDeviceControl 3.6.22
    com.apple.driver.AppleHDAController 2.6.3f4
    com.apple.iokit.IOHDAFamily 2.6.3f4
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOSurface 91.1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.iokit.IOBluetoothFamily 4.2.6f1
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.AppleUSBMultitouch 240.9
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.driver.AppleThunderboltNHI 2.0.1
    com.apple.iokit.IOThunderboltFamily 3.3.1
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IO80211Family 640.36
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
    com.apple.iokit.IOUSBFamily 683.4.0
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    <Image Edited by Host to Remove Serial Number>

    Make an appointment at an Apple store genius bar.  Your MBP is experiencing GPU issues. Bring this report with you.
    Ciao.

  • Exchange ActiveSync has shut down because an unexpected critical error occurred

    Hi, 
    At one point all phones stopped syncing and when checking event log i came to this error:
    Exchange ActiveSync has shut down because an unexpected critical error occurred.
    URL=
    --- Exception start ---
    Exception type: System.OutOfMemoryException
    Exception message: Insufficient memory to continue the execution of the program.
    Exception level: 0
    Exception stack trace:    at Microsoft.Exchange.Data.Storage.GenericListData`2.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
       at Microsoft.Exchange.AirSync.DeviceBehaviorData.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
       at Microsoft.Exchange.Data.Storage.DerivedData`1.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
       at Microsoft.Exchange.Data.Storage.GenericListData`1.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
       at Microsoft.Exchange.Data.Storage.GenericDictionaryData`3.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
       at Microsoft.Exchange.Data.Storage.SyncState.DeserializeSyncStateTable(Int64 idxTable)
       at Microsoft.Exchange.Data.Storage.SyncState.Deserialize(PropertyDefinition property)
       at Microsoft.Exchange.Data.Storage.SyncState.Load(Boolean reloadFromBackend, PropertyDefinition[] additionalPropsToLoad)
       at Microsoft.Exchange.Data.Storage.SyncState..ctor(SyncStateStorage syncStateStorage, StoreObject storeObject, SyncStateInfo syncStateInfo, Boolean syncStateIsNew)
       at Microsoft.Exchange.Data.Storage.CustomSyncState.GetSyncState(SyncStateStorage syncStateStorage, Folder syncStateParentFolder, SyncStateInfo syncStateInfo, StoreObjectId storeObjectId)
       at Microsoft.Exchange.Data.Storage.SyncStateStorage.GetCustomSyncState(SyncStateInfo syncStateInfo)
       at Microsoft.Exchange.AirSync.GlobalInfo.LoadFromMailbox(MailboxSession mailboxSession, SyncStateStorage syncStateStorage, ProtocolLogger protocolLogger)
       at Microsoft.Exchange.AirSync.Command.OpenSyncStorage(Boolean shouldOpenGlobalSyncState, Boolean shouldUseBudget)
       at Microsoft.Exchange.AirSync.Command.WorkerThread()
    --- Exception end ---
    mail server has 35GBs of Ram, plenty of disk space, no extra transaction logs adding or anything like that. Right now phones work, but every other minute that error pops up and after sometime event 1013 is logged saying that Exchange activesync has been
    loaded.
    Thanks

    Hi Luksharp
    Is it happening only for Iphones or is it for all types of phones as well ?
    What version of Exchange server you are running ?
    Are you experiencing this issue after any recent upgrade or changes in CAS server ?
    Just check the sync state policy refer below article
    http://blog.chrislehr.com/2012/02/difference-in-policy-versions.html
    Looks like Sync State Policy is loaded for user's mailbox from latest version of CAS server and it was contacted the lower version of CAS for mailbox access.
    Just ensure all of your CAS servers are up to date with all mailbox and hub in correct versions.
    Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com

  • Your computer has shut down because of a problem

    Hi there,
    I have a Macbook Air which is about 3 months old now, and in the last couple of months, applications have started hanging, the keyboard is sluggish in Safari, and more specifically, I've had loads of times when I've opened the lid after the machine has been on sleep, and received the message "Your computer has shut down because of a problem".
    I've been on to Apple support, and they took me through how to repair disk permissions, reset the System Management Controller, and clear the caches. But I just had the same thing this morning.
    The latest kernel panic from the Console is shown below - is anyone able to shed any light on this?
    Thanks
    Stuart
    Sun Jan 20 02:12:31 2013
    panic(cpu 2 caller 0xffffff8005ab7e75): Kernel trap at 0xffffff8005a43ca1, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff801b98ed88, CR3: 0x0000000007d01000, CR4: 0x00000000001606e0
    RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000009000000, RDX: 0xffffff80171cf7c0
    RSP: 0xffffff80f61db2c0, RBP: 0xffffff80f61db2f0, RSI: 0xffffff80f61db398, RDI: 0xffffff80171cf7b0
    R8:  0x0000000000000000, R9:  0x0000000000000132, R10: 0xffffff80f61dbe90, R11: 0x000000000feaa000
    R12: 0xffffff801b98ed80, R13: 0xffffff80171cf7b0, R14: 0xffffff80f61db398, R15: 0xffffff80060e0ad0
    RFL: 0x0000000000010282, RIP: 0xffffff8005a43ca1, CS:  0x0000000000000008, SS:  0x0000000000000000
    Fault CR2: 0xffffff801b98ed88, Error code: 0x0000000000000000, Fault CPU: 0x2
    Backtrace (CPU 2), Frame : Return Address
    0xffffff80f61daf60 : 0xffffff8005a1d626
    0xffffff80f61dafd0 : 0xffffff8005ab7e75
    0xffffff80f61db1a0 : 0xffffff8005acd3bd
    0xffffff80f61db1c0 : 0xffffff8005a43ca1
    0xffffff80f61db2f0 : 0xffffff8005a435d2
    0xffffff80f61db3d0 : 0xffffff8005a245ed
    0xffffff80f61db400 : 0xffffff8005def11a
    0xffffff80f61db420 : 0xffffff8005def2d2
    0xffffff80f61db450 : 0xffffff8005e50530
    0xffffff80f61db470 : 0xffffff8005e501d1
    0xffffff80f61db500 : 0xffffff8005e4fd3c
    0xffffff80f61db560 : 0xffffff7f860161be
    0xffffff80f61db600 : 0xffffff8005b1f855
    0xffffff80f61db660 : 0xffffff8005adabe1
    0xffffff80f61db750 : 0xffffff8005b1292e
    0xffffff80f61db780 : 0xffffff8005ae16cf
    0xffffff80f61db8c0 : 0xffffff8005ae0d6a
    0xffffff80f61db920 : 0xffffff8005ae0c05
    0xffffff80f61db950 : 0xffffff8005cfe410
    0xffffff80f61db9f0 : 0xffffff8005b12549
    0xffffff80f61dba50 : 0xffffff8005dbe4ec
    0xffffff80f61dbad0 : 0xffffff8005a0508b
    0xffffff80f61dbef0 : 0xffffff8005a06b9f
    0xffffff80f61dbf60 : 0xffffff8005a85b38
    0xffffff80f61dbfb0 : 0xffffff8005ab2957
          Kernel Extensions in backtrace:
             com.apple.iokit.IOStorageFamily(1.8)[A3CC4E44-8E10-3D9A-BA8E-95743E79D125]@0xff ffff7f8600a000->0xffffff7f8602efff
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12C3006
    Kernel version:
    Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
    Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
    Kernel slide:     0x0000000005800000
    Kernel text base: 0xffffff8005a00000
    System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)
    System uptime in nanoseconds: 33825093742539
    last loaded kext at 30812273362661: com.trusteer.driver.gakl_driver_2    1 (addr 0xffffff7f8766b000, size 28672)
    last unloaded kext at 15361113093292: com.apple.driver.AppleUSBCDC    4.1.22 (addr 0xffffff7f8765d000, size 12288)
    loaded kexts:
    com.trusteer.driver.gakl_driver_2    1
    net.telestream.driver.TelestreamAudio    1.1.0
    com.apple.filesystems.smbfs    1.8
    com.apple.filesystems.autofs    3.0
    com.apple.iokit.IOBluetoothSerialManager    4.1.2f9
    com.apple.driver.X86PlatformShim    1.0.0
    com.apple.driver.AGPM    100.12.81
    com.apple.driver.ApplePlatformEnabler    2.0.6d1
    com.apple.driver.AppleMikeyHIDDriver    122
    com.apple.driver.AppleHDA    2.3.5fc10
    com.apple.driver.AppleSMCPDRC    1.0.0
    com.apple.driver.AppleLPC    1.6.0
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport    4.1.2f9
    com.apple.driver.AudioAUUC    1.60
    com.apple.driver.AppleMikeyDriver    2.3.5fc10
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.ApplePolicyControl    3.2.13
    com.apple.driver.AppleSMCLMU    2.0.3d0
    com.apple.driver.AppleUpstreamUserClient    3.5.10
    com.apple.driver.AppleBacklight    170.2.5
    com.apple.driver.AppleMCCSControl    1.1.11
    com.apple.driver.AppleIntelHD4000Graphics    8.0.6
    com.apple.driver.AppleIntelFramebufferCapri    8.0.6
    com.apple.driver.AppleUSBTCButtons    237.1
    com.apple.driver.AppleUSBCardReader    3.1.7
    com.apple.driver.AppleUSBTCKeyboard    237.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    34
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.3.1
    com.apple.driver.AppleUSBHub    5.5.0
    com.apple.driver.AirPort.Brcm4331    612.20.14
    com.apple.driver.AppleUSBXHCI    1.5.1
    com.apple.driver.AppleAHCIPort    2.5.1
    com.apple.driver.AppleUSBEHCI    5.5.0
    com.apple.driver.AppleEFINVRAM    1.7
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleACPIButtons    1.7
    com.apple.driver.AppleHPET    1.8
    com.apple.driver.AppleSMBIOS    1.9
    com.apple.driver.AppleACPIEC    1.7
    com.apple.driver.AppleAPIC    1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0
    com.apple.nke.applicationfirewall    4.0.39
    com.apple.security.quarantine    2
    com.apple.driver.AppleIntelCPUPowerManagement    196.0.0
    com.apple.kext.triggers    1.0
    com.apple.iokit.IOSerialFamily    10.0.6
    com.apple.driver.DspFuncLib    2.3.5fc10
    com.apple.driver.X86PlatformPlugin    1.0.0
    com.apple.driver.IOPlatformPluginFamily    5.3.0d47
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport    4.1.2f9
    com.apple.iokit.IOAudioFamily    1.8.9fc11
    com.apple.kext.OSvKernDSPLib    1.6
    com.apple.iokit.IOSurface    86.0.3
    com.apple.iokit.IOBluetoothFamily    4.1.2f9
    com.apple.driver.AppleGraphicsControl    3.2.13
    com.apple.driver.AppleSMC    3.1.4d2
    com.apple.driver.AppleHDAController    2.3.5fc10
    com.apple.iokit.IOHDAFamily    2.3.5fc10
    com.apple.driver.AppleSMBusPCI    1.0.11d0
    com.apple.driver.AppleBacklightExpert    1.0.4
    com.apple.driver.AppleSMBusController    1.0.11d0
    com.apple.iokit.IONDRVSupport    2.3.6
    com.apple.iokit.IOGraphicsFamily    2.3.6
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.5
    com.apple.iokit.IOUSBMassStorageClass    3.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.5
    com.apple.driver.AppleUSBMultitouch    237.3
    com.apple.iokit.IOUSBHIDDriver    5.2.5
    com.apple.driver.AppleThunderboltDPInAdapter    1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.6
    com.apple.driver.AppleUSBMergeNub    5.5.0
    com.apple.driver.AppleUSBComposite    5.2.5
    com.apple.driver.AppleThunderboltNHI    1.6.3
    com.apple.iokit.IOThunderboltFamily    2.1.8
    com.apple.iokit.IOUSBUserClient    5.5.0
    com.apple.iokit.IO80211Family    510.4
    com.apple.iokit.IONetworkingFamily    3.0
    com.apple.iokit.IOAHCIFamily    2.3.1
    com.apple.iokit.IOUSBFamily    5.5.0
    com.apple.driver.AppleEFIRuntime    1.7
    com.apple.iokit.IOHIDFamily    1.8.1
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    220
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.DiskImages    344
    com.apple.iokit.IOStorageFamily    1.8
    com.apple.driver.AppleKeyStore    28.21
    com.apple.driver.AppleACPIPlatform    1.7
    com.apple.iokit.IOPCIFamily    2.7.3
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.corecrypto    1.0

    Any or all of the following third-party system modifications may be contributing to your problem:
    Rapport
    Telestream audio driver
    If the panic is recurrent, I suggest you uninstall them, one at a time, according to the developers' instructions, to see whether you can identify which one is at fault. A conflict between modifications may be involved. Reboot and test after each uninstallation.
    Uninstalling Rapport
    Back up all data before making any changes.

  • The Cluster service is shutting down because quorum was lost

    Hi, we recently experienced the above issue and after looking for explanations I haven't been able to find any satisfying answers when other people have posted this issue.
    Our problem is as follows:
    2 node 2008R2 cluster running SQL 2012
    Each node is a HP BL460c running in a HP C7000 Blade Chassis.
    We were updating the flexfabric cards on one of the chassis.  The other chassis had been patched the previous week with no problems. 
    During the update process the flexfabric cards, which hold the Ethernet and FC connections, reboot so before work had begun all active cluster services had been failed over to the node in the chassis not being worked on.  However despite this the cluster
    service shut down on this one particular cluster.  All other clusters running across these 2 chassis continued to run as expected.
    As other people have posted before we saw the following errors in the system log.
    1564: File share witness resource 'File Share Witness' failed to arbitrate for the file share
    1069: Cluster resource 'File Share Witness' in clustered service or application 'Cluster Group' failed.
    1172: The Cluster service is shutting down because quorum was lost. This could be due to the loss of network connectivity between some or all nodes in the cluster, or a failover of the witness disk.
    Run the Validate a Configuration wizard to check your network configuration. If the condition persists, check for hardware or software errors related to the network adapter. Also check for failures in any other network components to which the node is connected
    such as hubs, switches, or bridges.
    However we cant understand what could cause this to happen when the service is running on the node in the chassis not being updated, especially when the same update was performed the week before with no issues.  How can both nodes lose connectivity
    to the File Share Witness at the same time?
    Cluster Validation tests run fine and don't highlight any issues.  The file share witness is accessible from both servers.

    Hi,
    Please confirm you have install the Recommended hotfixes and updates for Windows Server 2008 R2 SP1 Failover Clusters update, especially the following hotfix.
    The network location profile changes from "Domain" to "Public" in Windows 7 or in Windows Server 2008 R2
    http://support.microsoft.com/kb/2524478/EN-US
    A hotfix is available that adds two new cluster control codes to help you determine which cluster node is blocking a GUM update in Windows Server 2008 R2 and Windows Server
    2012
    http://support.microsoft.com/kb/2779069/EN-US
    Hope this helps.
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • AnyConnect - VPN Service is shutting down because a critical component cannot be initialized. Need a reboot

    Hi,
    I keep getting this error "  VPN Service is shutting down because a critical component cannot be initialized. Need a reboot" when even i launch 
    AnyConnect App.
    I am using AnyConnect App on Nexus 4 with Android 5.0. Any work around other than deleting cache and data.
    Please let know.

    Hi ,
     check this bug description CSCud51366, it could be useful.
    Hope this helps.

  • Since upgrading to Yosemite my computer closes down instead of going to sleep.  When I restart I get a message saying your computer shut down because of a problem. Has anyone a similar problem? What is solution?

    Since upgrading to Yosemite my computer (iMac late 2012 model) closes down instead of going to sleep.  When I restart I get a message saying "your computer shut down because of a problem". Does anyone have similar problem? What is the solution?

    Sorry, I was acting like it was an email. See below:
    Sat Nov  8 14:00:39 2014
    Panic Report ***
    panic(cpu 0 caller 0xffffff802a21e80a): Kernel trap at 0xffffff7fabaa5e28, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000002d4e8000, CR4: 0x00000000001626e0
    RAX: 0x0000000000000000, RBX: 0xffffff803cbbf000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
    RSP: 0xffffff81352f3b50, RBP: 0xffffff81352f3bf0, RSI: 0x0000000000000240, RDI: 0xffffff803cbbf000
    R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0x000000e492137674, R11: 0x000000e4917aebcc
    R12: 0x0000000000000000, R13: 0x000000000000023e, R14: 0xffffff803cc90000, R15: 0x0000000000000000
    RFL: 0x0000000000010293, RIP: 0xffffff7fabaa5e28, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81352f3800 : 0xffffff802a13a811
    0xffffff81352f3880 : 0xffffff802a21e80a
    0xffffff81352f3a40 : 0xffffff802a23a443
    0xffffff81352f3a60 : 0xffffff7fabaa5e28
    0xffffff81352f3bf0 : 0xffffff7fabbbd0a2
    0xffffff81352f3cb0 : 0xffffff7fab9a64a3
    0xffffff81352f3d00 : 0xffffff7fab9a91be
    0xffffff81352f3db0 : 0xffffff7fab9a80f2
    0xffffff81352f3dc0 : 0xffffff802a6d8008
    0xffffff81352f3e20 : 0xffffff7fab9a8d0b
    0xffffff81352f3e50 : 0xffffff802a6c5a03
    0xffffff81352f3ee0 : 0xffffff802a6be797
    0xffffff81352f3f00 : 0xffffff802a16be13
    0xffffff81352f3fb0 : 0xffffff802a2192c7
          Kernel Extensions in backtrace:
             com.apple.driver.AirPort.Brcm4360(900.19.8)[E6DF5F6D-3476-3BA6-B49B-BAADEC7DF58 0]@0xffffff7fab994000->0xffffff7fabf6afff
                dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b8)[25CEDABE-0952-309D-AC20-A39DF84 9DFB7]@0xffffff7fab679000
                dependency: com.apple.iokit.IO80211Family(700.52)[13EA5B53-E76C-3F27-A9CA-6D3B59AE6F44]@0xf fffff7fab8e1000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7faa924000
                dependency: com.apple.iokit.IONetworkingFamily(3.2)[247581D8-DFC5-3AAE-B079-3D13F5514C2B]@0 xffffff7fab235000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    14A389
    Kernel version:
    Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
    Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
    Kernel slide:     0x0000000029e00000
    Kernel text base: 0xffffff802a000000
    __HIB  text base: 0xffffff8029f00000
    System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
    System uptime in nanoseconds: 981693498948
    last loaded kext at 264463654768: com.apple.filesystems.msdosfs      1.10 (addr 0xffffff7facd6e000, size 69632)
    last unloaded kext at 325959214682: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7facd6e000, size 61440)
    loaded kexts:
    com.apple.driver.AudioAUUC           1.70
    com.apple.filesystems.autofs            3.0
    com.apple.driver.AppleBluetoothMultitouch         85.3
    com.apple.iokit.IOBluetoothSerialManager            4.3.0f10
    com.apple.driver.AppleHWSensor   1.9.5d0
    com.apple.driver.AppleMikeyHIDDriver     124
    com.apple.driver.AGPM        100.14.37
    com.apple.driver.ApplePlatformEnabler    2.1.0d1
    com.apple.driver.X86PlatformShim            1.0.0
    com.apple.driver.AppleOSXWatchdog        1
    com.apple.driver.AppleMikeyDriver           266.5
    com.apple.driver.AppleHDA 266.5
    com.apple.driver.AppleUpstreamUserClient          3.6.1
    com.apple.GeForce    10.0.0
    com.apple.iokit.IOUserEthernet       1.0.1
    com.apple.Dont_Steal_Mac_OS_X      7.0.0
    com.apple.driver.AppleThunderboltIP       2.0.2
    com.apple.driver.AppleHWAccess   1
    com.apple.driver.AppleHV    1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport           4.3.0f10
    com.apple.driver.AppleSMCLMU     2.0.4d1
    com.apple.driver.AppleLPC  1.7.3
    com.apple.driver.AppleIntelHD4000Graphics       10.0.0
    com.apple.driver.AppleIntelFramebufferCapri     10.0.0
    com.apple.driver.AppleMCCSControl          1.2.10
    com.apple.iokit.SCSITaskUserClient            3.7.0
    com.apple.driver.AppleUSBODD      3.5.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1
    com.apple.BootCache            35
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage           2.6.5
    com.apple.iokit.AppleBCM5701Ethernet   10.1.2b3
    com.apple.driver.AppleSDXC           1.6.5
    com.apple.driver.AirPort.Brcm4360           900.19.8
    com.apple.driver.AppleAHCIPort     3.0.7
    com.apple.driver.AppleUSBHub      705.4.1
    com.apple.driver.AppleUSBXHCI     705.4.14
    com.apple.driver.AppleUSBEHCI     705.4.14
    com.apple.driver.AppleHPET           1.8
    com.apple.driver.AppleACPIButtons           3.1
    com.apple.driver.AppleRTC  2.0
    com.apple.driver.AppleSMBIOS       2.1
    com.apple.driver.AppleACPIEC        3.1
    com.apple.driver.AppleAPIC            1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          218.0.0
    com.apple.nke.applicationfirewall   161
    com.apple.security.quarantine        3
    com.apple.security.TMSafetyNet     8
    com.apple.driver.AppleIntelCPUPowerManagement        218.0.0
    com.apple.kext.triggers         1.0
    com.apple.driver.AppleBluetoothHIDKeyboard    175.5
    com.apple.driver.AppleHIDKeyboard         175.5
    com.apple.driver.IOBluetoothHIDDriver    4.3.0f10
    com.apple.driver.AppleMultitouchDriver   260.30
    com.apple.iokit.IOSerialFamily         11
    com.apple.driver.DspFuncLib          266.5
    com.apple.kext.OSvKernDSPLib      1.15
    com.apple.iokit.IOAudioFamily         200.6
    com.apple.vecLib.kext           1.2.0
    com.apple.nvidia.driver.NVDAGK100Hal    10.0.0
    com.apple.nvidia.driver.NVDAResman        10.0.0
    com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.3.0f10
    com.apple.iokit.IOBluetoothFamily  4.3.0f10
    com.apple.iokit.IOUSBUserClient     705.4.0
    com.apple.driver.AppleThunderboltEDMSink       4.0.2
    com.apple.driver.AppleSMBusPCI   1.0.12d1
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginFamily 5.8.0d49
    com.apple.driver.AppleHDAController        266.5
    com.apple.iokit.IOHDAFamily           266.5
    com.apple.iokit.IOSurface     97
    com.apple.iokit.IOAcceleratorFamily2         156.4
    com.apple.AppleGraphicsDeviceControl     3.7.21
    com.apple.iokit.IONDRVSupport      2.4.1
    com.apple.driver.AppleSMBusController    1.0.13d1
    com.apple.iokit.IOGraphicsFamily    2.4.1
    com.apple.iokit.IOSCSIBlockCommandsDevice       3.7.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice        3.7.0
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOUSBMassStorageClass     3.7.0
    com.apple.iokit.IOSCSIArchitectureModelFamily   3.7.0
    com.apple.driver.AppleUSBMergeNub       705.4.0
    com.apple.driver.AppleUSBComposite        705.4.9
    com.apple.driver.AppleThunderboltDPInAdapter            4.0.6
    com.apple.driver.AppleThunderboltDPOutAdapter         4.0.6
    com.apple.driver.AppleThunderboltDPAdapterFamily    4.0.6
    com.apple.driver.AppleThunderboltPCIDownAdapter     2.0.2
    com.apple.driver.AppleThunderboltNHI    3.1.7
    com.apple.iokit.IOThunderboltFamily         4.2.1
    com.apple.iokit.IOEthernetAVBController  1.0.3b3
    com.apple.iokit.IO80211Family       700.52
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily           3.2
    com.apple.iokit.IOAHCIFamily          2.7.0
    com.apple.iokit.IOUSBFamily            705.4.14
    com.apple.driver.AppleEFINVRAM  2.0
    com.apple.driver.AppleEFIRuntime            2.0
    com.apple.iokit.IOHIDFamily            2.0.0
    com.apple.iokit.IOSMBusFamily       1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore     2
    com.apple.driver.AppleMobileFileIntegrity            1.0.5
    com.apple.driver.AppleCredentialManager           1.0
    com.apple.driver.DiskImages           389.1
    com.apple.iokit.IOStorageFamily      2.0
    com.apple.iokit.IOReportFamily       31
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform         3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto     1.0
    com.apple.kec.Libm   1
    com.apple.kec.pthread          1
    Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f5
    Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.15.124.12.8)
    Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: APPLE HDD ST1000LM024, 1 TB
    USB Device: HD-LBU3
    USB Device: Hub
    USB Device: Apple USB SuperDrive
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Hub
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: iMac, Apple Inc., 23.4

  • Hi. I recently got a new computer and transferred all my files across using TimeMachine. Whenever I try to sign into any CC program (including CC) the program instantly shuts down and an Apple error message comes up. I have uninstalled and reinstalled CC

    Hi. I recently got a new computer and transferred all my files across using TimeMachine. Whenever I try to sign into any CC program (including CC) the program instantly shuts down and an Apple error message comes up. I have uninstalled and reinstalled CC twice with no avail and deleted every Adobe product on my computer and nothing is working.

    I have seen similar discussions before... transferring does not work, you must install
    Discussions of RE-installing
    -http://forums.adobe.com/thread/1408331?tstart=0
    -http://forums.adobe.com/thread/1398961?tstart=0
    -and http://helpx.adobe.com/creative-cloud/help/install-apps.html
    -using the cleaner after uninstalling and before reinstalling will usually help
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Kernel-Power Event ID 41: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Hello,  Currently we are seeing this issue with a couple of our Lenovo T420s laptops with a Solid State Drive.  ruffly about 10 or so.  The Reboots happen randomly and do not create a dump file.  We have contacted Lenovo and they are
    not sure why its happening.  Since this Crash I set it for Minidump this did not work my next steps will be to Disable Automatic restart on System Failure to see if it brings anything up.  I am also looking at using Procmon to dump to a file as well. 
    If anyone has any other ideas please let me know.
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    + System
      - Provider
       [ Name]  Microsoft-Windows-Kernel-Power
       [ Guid]  {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
       EventID 41
       Version 2
       Level 1
       Task 63
       Opcode 0
       Keywords 0x8000000000000002
      - TimeCreated
       [ SystemTime]  2012-02-01T00:02:48.677610900Z
       EventRecordID 8270
       Correlation
      - Execution
       [ ProcessID]  4
       [ ThreadID]  8
       Channel System
       Computer LR8K6TLC.cntr.thrivent.corp
      - Security
       [ UserID]  S-1-5-18
    - EventData
      BugcheckCode 0
      BugcheckParameter1 0x0
      BugcheckParameter2 0x0
      BugcheckParameter3 0x0
      BugcheckParameter4 0x0
      SleepInProgress false
      PowerButtonTimestamp 129725280988099400
    Event 89, Kernel-Power
    ACPI thermal zone ACPI\ThermalZone\THM0 has been enumerated.            
    _PSV = 0K            
    _TC1 = 0            
    _TC2 = 0            
    _TSP = 0ms            
    _AC0 = 0K            
    _AC1 = 0K            
    _AC2 = 0K            
    _AC3 = 0K            
    _AC4 = 0K            
    _AC5 = 0K            
    _AC6 = 0K            
    _AC7 = 0K            
    _AC8 = 0K            
    _AC9 = 0K            
    _CRT = 371K            
    _HOT = 0K            
    _PSL - see event data.
    ---- Details
    +
    System
    Provider
    [ Name]
    Microsoft-Windows-Kernel-Power
    [ Guid]
    {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID
    89
    Version
    0
    Level
    4
    Task
    86
    Opcode
    0
    Keywords
    0x8000000000000020
    TimeCreated
    [ SystemTime]
    2012-02-01T00:02:49.270411900Z
    EventRecordID
    8271
    Correlation
    Execution
    [ ProcessID]
    4
    [ ThreadID]
    68
    Channel
    System
    Computer
    LR8K6TLC.cntr.thrivent.corp
    Security
    [ UserID]
    S-1-5-18
    EventData
    ThermalZoneDeviceInstanceLength
    21
    ThermalZoneDeviceInstance
    ACPI\ThermalZone\THM0
    AffinityCount
    1
    _PSV
    0
    _TC1
    0
    _TC2
    0
    _TSP
    0
    _AC0
    0
    _AC1
    0
    _AC2
    0
    _AC3
    0
    _AC4
    0
    _AC5
    0
    _AC6
    0
    _AC7
    0
    _AC8
    0
    _AC9
    0
    _CRT
    371
    _HOT
    0
    _PSL
    0000000000000000
    Thank you.

    We have tested and checked both the Bios and firmware of the SSD Drive's
    Bios was up to date and no issue
    Firmware was also up to date as well.  
    Users are still experiencing random Reboots.   I tried to capture the issue with Procmon but since the PC shutdown (Goes to a black screen no power at all even when turning the "Automatically
    restart" off under Startup and Recovery) No dmp files as of yet.  Unable to configure Procdump due to not knowing where the issue is and what is causing it to happen.
    Going to replace one of the PC's with a New one with different hardware to see if this resolve the issue.  If anyone has any idea's to be able to capture what maybe happening that would
    be great.
    Thank you.

  • Adobe InDesign is shutting down. A serious error was detected

    Dear scripters
    here I am trying to relink the book contents from different path. While I am running this script my indesign cs2 is shutting down.
    the error is below
    Adobe InDesign
    Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents.
    OK
    This is my script
    var myFolder = Folder.selectDialog("Please select a folder");
    bb = app.books[0].bookContents;
    for (i = 0; i < bb.length; i++)
    chname= File(bb[i].fullName).name;
    mynewfile = File(myFolder + "/" + chname);
    if (mynewfile.exists) {
    bb[i].replace (File (mynewfile));
    $.writeln (mynewfile)
    app.books[0].save();
    Please advice me how to solve this prob?
    thanks in advance
    regards
    a r u l

    You have a serious corruption problem someplace, or a serious conflict with some other software that is running.
    If this happens with more than one document, you can start with repalcing your preferences. See Replace Your Preferences
    If it's isolated to a single document, see Remove minor corruption by exporting
    Another very likey cause is a corrupt or poorly made font. Run a font utility to look for font problems.
    Turn off any third party Plugins for ID that you might have installed. Also try turning off your font manager if you have one.
    If none of this helps, you may have to reinstall ID.

  • "Adobe InDesign is shutting down. A serious error was detected. Now file will not open. Please Help?

    I was working on an InDesign file, saved the file and tried to export it. I then got this message "Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents" - Return to Finder. I am now unable to open the file as the message keeps appearing at every attempt, what can I do, please help?

    The recovery folder is empty and you can start ID normally, correct? But when you then try to open the file that crashed it crashes again? Is that also correct?
    If it is, then it sounds like the file was damaged in the original crash. I would let ID try to recover the file once, just to be sure, though. So emepty the recovery folder again, launch ID from the Dock or the applications folder, then use File > Open... to open the file (and it won't hurt to choose the "as a copy" radio button in the dialog). If ID crashes, restart it without emptying the recovery folder one time. If it crashes again, the file is too damaged to open at all.
    If it does open, immediately export to .idml, then open the .idml file and save as a new .indd with a new name (so you don't overwrite what you have now).
    How much work is invloved in recreating the file? Do you have any older versions?

  • My itunes keeps shutting down with an windows error

    My itunes keeps shutting down with a windows error everytime i try to convert someting to AAC.

    Im having the same issue. It starts up shutsdown and pops up an error has occured message. I have uninstalled and reinstalled it 3 times and even downloaded the Quicktime and ITunes seperately. But the same message appears everytime. I did discover that it was the Quick time messing up though... so uh this might not help but maybe someone else know something about the Quicktime problem.

  • HT1414 Anybody have an ipad that will not power on, for no reason? My ipad always worked fine and then one day it shut down because the battery was low so I plugged it in and it will not power on. Tryed the hard reset option still no power on :(

    Anybody have an ipad that will not power on, for no reason? My ipad always worked fine and then one day it shut down because the battery was low so I plugged it in and it will not power on. Tryed the hard reset option still no power on

    You can try recovery mode to see if you can revive the iPad.
    http://support.apple.com/kb/ht4097
    Have you left the iPad charging for a couple of hours or so to be sure?

Maybe you are looking for