Shut down, No LED light at all, happens several times a day
Only a week old, after a few days from a firmware update. I noticed, I lose connections. I check the airport extremee 802.11n gigbyte, no light on. Look Dead and cold. Unplug power cord and plug back in, everything okay. Happens several times a day now. It always felt warm, when on, from day one, sit openly on a corner of desk. Not sure if it firmware doing it or I got a bad unit. Anyone else experiencing similiar problem. Otherwise it works fine in between dead states. I use it at 5gig range wide band only. Is there an auto overload circuit, that reset after unpluging. Any ideas. Currently only the new macbook is on with lexmark e120n printer plugged into ethernet port. Hard to judge, as I don't have long history with this unit. Should I send it back, get another one or is this a lemon. Should I get another brand, as I hate unreliable equipment. I give apple a chance to resolve it.
Alex ([email protected])
don't use [email protected], not active.
I seem to be having a similar problem. My first unit decided to switch off after being on for more than a few hours (no lights, etc) and wouldn't come back to life for a few minutes. As time went on it got worse so I got a replacement.
Unfortunately, 2 days after getting the replacement unit its doing the same thing!!!!!
I can't be that unlucky can I? Or is it the power brick (which wasn't replaced) that's the problem?
Similar Messages
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Hey guys,
Hope you are having a good day!
My IMac 3.1Ghz Intel Core I5, 16GB 1333MHz DDR3 memory running OSX 10.9.2 is having serious issues.
About 3 times per day sporadically it loses connectivity to the bluetooth keyboard and mouse, and is irrecoverable (I have tried everything, and it is not trying to connect to another device - e.g. IPAD).
When this happens, I am usually using an audio program (e.g. Logic Pro X, or Ableton Live), and when sound is playing, the event stops the sound altogether as well.
If I then hold the power button, the message asking if I want to shutdown or restart comes up, and the system appears responsive. However, there is no way for me to select anything because of the keyboard and mouse being down.
However, I jumped the gun and got a free IPAD app. that gives me limited control with a keyboard and mouse on there, enough that I am able to select to shut the computer down.
When this happens, the computer takes 5-10 minutes to force quit all active applications (e.g. logic pro, active audio interface program RME totalmix, etc.). When it finally, finally quits everything, and attempts to shutdown, it takes a very long time and gets stuck on a white screen. When it gets there the computer stops making noise altogether but has not properly shutdown yet, so it appears some sort of system failure is taking place.
It is really frustrating that this is happening, and I really hope my computer isn't broken. I would really appreciate any help or advice provided.
Thanks so much!!!!!!!!!!When you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough. It is never necessary or helpful to post more than about 100 lines. "The more, the better" is not the rule here.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
The sound on my Atv goes fuzzy for about 3 minutes. happens several times a day. Help?
My Atv sound goes fuzzy/distorted several times a day. It only lasts for about 3 minutes then goes back to normal. Any suggestions?
Yes I am connecting by wireless and I'm not sure if it could be my renewal cycle. I have owned two different routers and the problem has happened while connected to both.
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I go to take a photo and the camera either shows repetitive blurred image or is just black. The entire iPhone 6 128 is locked in the camera freeze. The only way to use the phone is to shut off power and reboot. Is anyone having this problem on the iPhone 6?
i have been having the same problem today. I have however narrowed it down further: when I am zoooming in on a shot, take the shot, then slide to another mode like from a still shot to video (without uzooming),= freezing. I am taking my iPhone back to apple to see what they say if I don't an answer on the forums here. Not happy with this btw!
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IMac Retina has started shutting down several times a day, generating a "Panic Report".
Although I have had a new iMac Retina since October, it is only within the past few weeks that I have started trying to use it for most purposes. Initially, it seemed to be working OK. But during the past week, it has started to do peculiar things, such as:
1. Now, several times a day, it shuts down unexpectedly. When I boot it back up, it displays a message saying that it was shut down because of a problem. Then, when I click on the window for a report of the problem, it generates a long “Panic Report”.
2. When it boots back up, it automatically opens several windows that I did not have open when it shut down — Safari, Firefox, Excel, Word, etc.
3. I have 2 external 1gb drives connected for data, and 2 external 4gb drives connected for Time Machine backups. All of the drives have been formatted Mac OS Extended (Journaled). However, although Finder originally showed all 4 of those drives, Finder now always omits a particular one of the 1gb drives. Yet, iDrive and Time Machine continue to recognize all 4 drives.
4. Several times over the past week, it suddenly popped up a “Jabber" window containing a long transcript of a series of iPhone texts that I exchanged in January. However, I never installed Jabber (to my knowledge), and it doesn’t show as currently installed on any of my devices.
I just ran EtreCheck, and this is the report:
Problem description:
New iMac with Yosemite has started to shut down itself several times a day, generating a Panic Report.
EtreCheck version: 2.1.8 (121)
Report generated March 15, 2015 at 10:02:04 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (Retina 5K, 27-inch, Late 2014) (Technical Specifications)
iMac - model: iMac15,1
1 4 GHz Intel Core i7 CPU: 4-core
32 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ℹ️
AMD Radeon R9 M290X - VRAM: 2048 MB
iMac spdisplays_5120x2880Retina
Cintiq 22HD 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:35:40
Disk Information: ℹ️
APPLE SSD SM0512F disk0 : (500.28 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 499.10 GB (226.65 GB free)
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
VIA Labs, Inc. USB3.0 Hub
VIA Labs, Inc. USB3.0 Hub
U32 Shadow 1 TB
EFI (disk5s1) <not mounted> : 210 MB
PP C10 & BC (disk5s2) /Volumes/PP C10 & BC : 999.86 GB (765.41 GB free)
VIA Labs, Inc. USB 3.0 SATA Bridge 1 TB
EFI (disk6s1) <not mounted> : 210 MB
FILES & PIX (disk6s2) /Volumes/FILES & PIX : 999.86 GB (388.27 GB free)
Seagate Backup+ Desk M 4 TB
EFI (disk3s1) <not mounted> : 315 MB
4TB Backup 1 (disk3s2) /Volumes/4TB Backup 1 : 4.00 TB (906.69 GB free)
VIA Labs, Inc. USB3.0 Hub
Seagate BUP Fast HDD 4 TB
disk4s1 (disk4s1) <not mounted> : 262 KB
4TB Backup 2 (disk4s3) /Volumes/4TB Backup 2 : 4.00 TB (1.93 TB free)
VIA Labs, Inc. USB3.0 Hub
VIA Labs, Inc. USB3.0 Hub
VIA Labs, Inc. USB3.0 Hub
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
VIA Labs, Inc. USB2.0 Hub
PNY Technologies USB 3.0 FD 255.64 GB
256K USB (disk2s1) /Volumes/256K USB : 255.64 GB (42.65 GB free)
WACOM Cintiq 22HD HUB
Tablet Cintiq 22HD Tablet
VIA Labs, Inc. USB2.0 Hub
USB2.0 External Mass Storage Device
VIA Labs, Inc. USB2.0 Hub
VIA Labs, Inc. USB2.0 Hub
CPS CP 1500C
Brother QL-550
VIA Labs, Inc. USB2.0 Hub
ATEN UC-10KM V1.3.121
Initio SDRW-08D1S-U
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.4 28883 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.netbridge (10.1.4 28883 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.usbconnect (10.1.4 28883 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.vnic (10.1.4 28883 - SDK 10.7) [Click for support]
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[loaded] com.kaspersky.kext.kimul.44 (44) [Click for support]
[loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]
/Library/Extensions
[loaded] com.kaspersky.kext.klif (3.0.5a45) [Click for support]
[loaded] com.kaspersky.nke (2.0.0a12) [Click for support]
[not loaded] com.wacom.kext.ftdi (1 - SDK 10.10) [Click for support]
/System/Library/Extensions
[not loaded] com.wacom.kext.wacomtablet (6.3.11 - SDK 10.10) [Click for support]
Launch Agents: ℹ️
[loaded] com.acronis.acep.plist [Click for support]
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist [Click for support]
[running] com.kaspersky.kav.gui.plist [Click for support]
[running] com.wacom.wacomtablet.plist [Click for support]
Launch Daemons: ℹ️
[not loaded] com.acronis.1_1.plist [Click for support]
[unknown] com.acronis.1_2.plist [Click for support]
[loaded] com.acronis.startup.plist [Click for support]
[running] com.adobe.adobeupdatedaemon.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.kaspersky.kav.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.prosoftnet.idrivedaemon.plist [Click for support]
[running] com.prosoftnet.idsyncdaemon.plist [Click for support]
[running] com.prosoftnet.idwebdaemon.plist [Click for support]
[loaded] jp.co.canon.MasterInstaller.plist [Click for support]
User Launch Agents: ℹ️
[running] com.acronis.monitor.plist [Click for support]
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
Canon IJ Network Scanner Selector EX Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
RoboFormIcon Application (/Users/[redacted]/Library/Application Support/RoboForm/RoboFormIcon.app)
Google Chrome Application (/Applications/Google Chrome.app)
Firefox Application (/Applications/Firefox.app)
IDriveMonitor Application (/Library/Application Support/IDriveforMac/IDriveHelperTools/IDriveMonitor.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]
Safari Extensions: ℹ️
RoboForm
Virtual Keyboard
URL Advisor
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
WacomTablet [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
FILES & PIX: Disk size: 999.86 GB Disk used: 611.59 GB
Macintosh HD: Disk size: 499.10 GB Disk used: 272.45 GB
PP C10 & BC: Disk size: 999.86 GB Disk used: 234.45 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 4.00 TB
Total number of backups: 51
Oldest backup: 2015-02-15 13:35:27 +0000
Last backup: 2015-03-11 14:53:20 +0000
Size of backup disk: Adequate
Backup size 4.00 TB > (Disk used 1.12 TB X 3)
4TB Backup 2 [Local]
Total size: 4.00 TB
Total number of backups: 1
Oldest backup: 2015-03-10 14:15:06 +0000
Last backup: 2015-03-10 14:15:06 +0000
Size of backup disk: Adequate
Backup size 4.00 TB > (Disk used 1.12 TB X 3)
Top Processes by CPU: ℹ️
70% kav
4% WindowServer
1% IDriveDaemon
1% launchservicesd
1% loginwindow
Top Processes by Memory: ℹ️
481 MB WindowServer
412 MB Finder
378 MB mds_stores
378 MB Mail
344 MB kav
Virtual Memory Information: ℹ️
22.99 GB Free RAM
6.11 GB Active RAM
3.21 GB Inactive RAM
2.04 GB Wired RAM
12.16 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 15, 2015, 09:31:01 AM /Library/Logs/DiagnosticReports/Microsoft Word_2015-03-15-093101_[redacted].hang
Mar 15, 2015, 09:25:07 AM Self test - passed
Mar 15, 2015, 09:06:42 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-090642_[redacted].panic [Click for details]
Mar 15, 2015, 08:37:25 AM /Library/Logs/DiagnosticReports/kav_2015-03-15-083725_[redacted].cpu_resource.d iag [Click for details]
Mar 15, 2015, 07:42:36 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-074236_[redacted].panic [Click for details]
Mar 15, 2015, 07:21:34 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-072134_[redacted].panic [Click for details]
Mar 15, 2015, 07:00:02 AM /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-03-15-070002_[redacted]. crash
Mar 15, 2015, 06:59:57 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-065957_[redacted].panic [Click for details]
Mar 15, 2015, 06:38:44 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-063844_[redacted].panic [Click for details]
Mar 15, 2015, 06:17:17 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-061717_[redacted].panic [Click for details]
Mar 15, 2015, 05:55:55 AM /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-03-15-055555_[redacted]. crash
Mar 15, 2015, 05:55:50 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-055550_[redacted].panic [Click for details]
Mar 15, 2015, 05:34:18 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-053418_[redacted].panic [Click for details]
Mar 15, 2015, 05:12:32 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-051232_[redacted].panic [Click for details]
Mar 15, 2015, 04:51:00 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-045100_[redacted].panic [Click for details]
Mar 15, 2015, 04:29:31 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-042931_[redacted].panic [Click for details]
Mar 15, 2015, 04:07:51 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-040751_[redacted].panic [Click for details]
Mar 15, 2015, 03:46:28 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-034628_[redacted].panic [Click for details]
Mar 15, 2015, 03:25:11 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-032511_[redacted].panic [Click for details]
Mar 15, 2015, 03:03:55 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-030355_[redacted].panic [Click for details]
Mar 15, 2015, 02:42:41 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-024241_[redacted].panic [Click for details]
Mar 15, 2015, 02:21:26 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-022126_[redacted].panic [Click for details]
Mar 15, 2015, 02:00:11 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-020011_[redacted].panic [Click for details]
Mar 15, 2015, 01:38:57 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-013857_[redacted].panic [Click for details]
Mar 15, 2015, 01:17:19 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-011719_[redacted].panic [Click for details]
Mar 15, 2015, 12:55:57 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-005557_[redacted].panic [Click for details]
Mar 15, 2015, 12:34:38 AM /Library/Logs/DiagnosticReports/configd_2015-03-15-003438_[redacted].crash
Mar 14, 2015, 06:13:08 PM /Library/Logs/DiagnosticReports/kav_2015-03-14-181308_[redacted].cpu_resource.d iag [Click for details]
Mar 14, 2015, 07:00:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/sips_2015-03-14-070052_[redact ed].crash
Mar 14, 2015, 07:00:41 AM /Library/Logs/DiagnosticReports/IDriveDaemon_2015-03-14-070041_[redacted].crash
Mar 14, 2015, 07:00:39 AM /Library/Logs/DiagnosticReports/idrive_ver_001_2015-03-14-070039_[redacted].cra sh
Mar 13, 2015, 12:31:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-03-13- 123130_[redacted].crash
Mar 13, 2015, 11:44:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-03-13-114421_[redact ed].crashHere is the most recent Panic Report (the third one this morning).
Any additional help anyone can provide will be greatly appreciated.
Anonymous UUID: 60368288-2D9F-A921-3EFF-FAD932842BF8
Sun Mar 15 13:22:20 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff800d41e80a): Kernel trap at 0xffffff800d5462cb, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000000000000001c, CR3: 0x0000000008c6e03b, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0xffffff80598820f0, RCX: 0xffffff804d1bee90, RDX: 0x0000000000000080
RSP: 0xffffff83b60e37a0, RBP: 0xffffff83b60e37d0, RSI: 0xffffff83b60e381c, RDI: 0xffffff80598820f0
R8: 0x000000000098904a, R9: 0xffffff800da95730, R10: 0x0000019f00da4bdb, R11: 0x0000019f0041bb91
R12: 0x0000000000000001, R13: 0xffffff8059882160, R14: 0xffffff83b60e381c, R15: 0xffffff800db10688
RFL: 0x0000000000010206, RIP: 0xffffff800d5462cb, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000000000001c, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff83b60e3450 : 0xffffff800d33a811
0xffffff83b60e34d0 : 0xffffff800d41e80a
0xffffff83b60e3690 : 0xffffff800d43a443
0xffffff83b60e36b0 : 0xffffff800d5462cb
0xffffff83b60e37d0 : 0xffffff7f8dc262bb
0xffffff83b60e3c60 : 0xffffff7f8dc1f0d4
0xffffff83b60e3c90 : 0xffffff7f8dc20b46
0xffffff83b60e3cc0 : 0xffffff800d7a2c66
0xffffff83b60e3d20 : 0xffffff800d55f961
0xffffff83b60e3d60 : 0xffffff800d55fb2e
0xffffff83b60e3f50 : 0xffffff800d84d924
0xffffff83b60e3fb0 : 0xffffff800d43a938
Kernel Extensions in backtrace:
com.kaspersky.kext.klif(3.0.5a45)[D0C16D87-B541-24CD-90A5-9E262A592215]@0xfffff f7f8dc1d000->0xffffff7f8dc30fff
dependency: com.apple.iokit.IOStorageFamily(2.0)[8C420771-7171-3369-891C-6E24F60E569E]@0xff ffff7f8da47000
BSD process name corresponding to current thread: IDriveDaemon
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x000000000d000000
Kernel text base: 0xffffff800d200000
__HIB text base: 0xffffff800d100000
System model name: iMac15,1 (Mac-42FD25EABCABB274)
System uptime in nanoseconds: 1782415776511
last loaded kext at 359287089502: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f905e5000, size 69632)
last unloaded kext at 91985318825: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f8f7fc000, size 8192)
loaded kexts:
com.kaspersky.kext.mark.1.0.5 1.0.5
com.kaspersky.kext.kimul.44 44
com.kaspersky.nke 2.0.0a12
com.kaspersky.kext.klif 3.0.5a45
com.apple.filesystems.msdosfs 1.10
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.IOUSBAttachedSCSI 1.1.0
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.AGPM 100.14.37
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.driver.AppleMikeyDriver 267.0
com.apple.driver.AppleHDA 267.0
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.2.8
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 10.0.0
com.apple.AMDRadeonX4000 1.2.8
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelFramebufferAzul 10.0.0
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.kext.AMD7000Controller 1.2.8
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AirPort.Brcm4360 901.19.10
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleBluetoothHIDKeyboard 175.5
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.driver.IOBluetoothHIDDriver 4.3.1f2
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.iokit.IOSurface 97
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOHDAFamily 267.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.kext.AMDSupport 1.2.8
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: iMac15,1, BootROM IM151.0207.B00, 4 processors, Intel Core i7, 4 GHz, 32 GB, SMC 2.22f16
Graphics: AMD Radeon R9 M290X, AMD Radeon R9 M290X, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: Shadow
USB Device: Backup+ Desk M
USB Device: USB3.0 Hub
USB Device: BUP Fast HDD
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: CP 1500C
USB Device: QL-550
USB Device: USB2.0 Hub
USB Device: UC-10KM V1.3.121
USB Device: SDRW-08D1S-U
USB Device: Cintiq 22HD HUB
USB Device: Cintiq 22HD Tablet
USB Device: USB2.0 Hub
USB Device: USB 3.0 FD
USB Device: USB2.0 Hub
USB Device: Mass Storage Device
USB Device: USB2.0 Hub
Thunderbolt Bus: iMac, Apple Inc., 26.1 -
After installing HP software for new printer laptop shuts down several times a day
I had an older HP Photosmart printer and it lost it's wireless connection often. I decided to get a new printer and purchase an HP Officemax 8600 printer and immediately my laptop started shutting down without notice. It would leave me a notice that my computer had shut down and another screen showing all of the code and asking me if I wanted to send the error to Apple. I am sure they have now received dozens or hundreds of these notices and of course I still have not responded. I have not seen a fix. Really poor response from a company that I thought had a committment to their customers. Though wrong.
Some of the HP software creates a lot of network traffic. It can overwhelm some routers. What kind of router and ISP do you use?
Download 13 from here but do not subscribe to the Customer Participation Program (it creates a lot of traffic).
Message Edited by PrintDoc on 11-13-2009 09:00 AM
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP -
I recently bought the 27" IMac. I have to force shut it down, the menu shut down doesn't work, and most of the time it will start back up on it's own several hours or even days later. Any ideas?
Note: No iMac PPC is 27". PPC is for the iMacs that were new until the beginning of 2006. They are all Intel now.
I've requested a moderator move your thread. No action is needed on your part. -
why does my iPhone 5s shut down unpredictably and needs to be reset every time to start back up?
Hi Cyprus11,
Thanks for visiting Apple Support Communities.
If your iPhone is shutting down unexpectedly, I recommend going through these troubleshooting steps:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy -
The screen of my iphone turned to blue and then shutted down. And it couldn't power on for few days.
Try this First... No Data will be Lost..
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
More > Frozen or unresponsive iPhone -
My Mac is slowing down and when I jump on the internet I see the rainbow ball a lot and it goes no where, I have to shut it down and try to restart several times a day?
See if either of these help : http://www.maclife.com/article/feature/25_ways_speed_your_mac
http://www.macworld.com/article/151583/2010/05/spinningbeachballofdeath.html -
since I updated to ios5 my 3gs iphone turns off several times a day and blocks. when I restore, all contacts, notes music etc. are gone and it will not sync
Hello Fred0272
Check out the article below to troubleshoot issues with the response with the touchscreen response.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Regards,
-Norm G. -
TV shuts off several times a day
My livingroom TV (supposedly with a HD STB) just goes black and into "standby mode" several times every day. I've reset the modem/router and even unplugged/rebooted the box but the problem reoccurs within 10 seconds or 10 minutes or 30 minutes. This is really aggregating!!!! My bedroom TV with a STD is unaffected as are both of my computers. Going to the "troubleshooting site" on Verizon has been no help as my STD looks nothing like those pictured and has no clock ( my STD box does!!!!!) The Verizon site is useless!!!!!!! Can someone please help me?
The first question I would ask is, when you say "standby mode", are you describing a black screen with the Verizon logo and a message "Press Menu to watch FiOS TV..."? If yes, then keep reading. If no and the screen just goes black and stays that way then you might be having an issue with your TV and not with FiOS.
Could not find a good reason why a functional STB would enter standby mode several times per day at seemingly random intervals. From what I could find, there are three reasons an STB would enter standby mode:
The STB has been powered down using the power button.
The STB is left tuned to a channel that you are not subscribed to.
The STB has an HDMI connection to the TV and has sensed that the TV is off.
These describe the box going into standby mode without resetting/rebooting. If you are seeing a red screen when you turn the STB on, it has lost power and been reset. This could happen because of:
a power outage
an update
an internal error reset
an overheating/ventilation issue
I would:
perform an STB Auto Correct
reseat all your cable connections
contact Verizon about a possible replacement
Let me know if you need help doing these.
FYI - your STB is a model 7100-P2. It's the only one without a clock. You can click here for more info.
Find this post helpful, informative or just something you agree with? Click the red ‘thumbs-up’ button.
Did this post solve your problem? Click the green ‘Accept as Solution’ button. -
I have a Airport Extreme that is dropping the wireless signal alot (several times a day) The green light will go amber, but the internet service is still ok if your using an ethernet cable directly plugged in. When the light goes amber all devices that is using wireless will lose there wireless icon. The only way to get the green light back is to unplug the Airport device and replug it back in. I tried the reset on the back but still no luck. What is the fix?
Let's see if I can get this straight.
You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
Correct?
See this Apple document:
http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
The wireless unit on the right of the diagram can be either of the newer Apple base stations.
Extreme, Express, Time Capsule -
When using my new nano 7 with nike+, my music stops after the 30 minute voice alert even though I have set my run/workout for over 30 minutes. It also cancels/deletes that run/workout. This has happened several times. How can I keep this from happening?
If possible I would arrange for a good service center to go over it. Hopefully they have a variety of parts in stock. They can test and verify all is working. The previous attempts are based on guesses by the person at the other end of the phone without diagnostic tests to assess the culprit. It is extremely unlikely for a webcam to fail & for it & a Mic to fail together should be an indicator to a good technician it is something else. EG Motherboard
Take it to a servicing dealer and wait for it.
T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
Windows 7 Home Prem - 64bit w/8GB DDR3 -
Every now and then (I think it is after I do a sync) my songs cut off after the first few seconds. I went back to itunes and check the song and now the song can't be found. Or, the song cuts of there also.............The songs played fine up until this point. This has happened several times in the past year.
To delete all music from the iPod go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
In iTunes on computer right click on select delete.
To redownload iTunes purchases:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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Why can't i see my iPhoto library in iMovie on my iMac?
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