Shut down problem

I just bought an Iphone 3gs and It wont shut down. When I "slide to power off",The only thing you see is the white loading circle frozen.
It will not shut down >:( !
Please Help and thank you !

Your machine is suffering from Kernel Panics, please post the last KP. You can find instructions in Mac OS X: How to log a kernel panic - Apple Support

Similar Messages

Shut down problem on new macbook pro 13"

Hey,
Just a new convert to mac after ditching my glitchy windows desktop replacement.
Been really enjoying the mac (i've had it for 3 days now). I've experienced a shut down problem where everything would close, like the dock and the bar up the top. What's left is just my background and my mouse which i can still move around. If i press the power button, it brings up the shut down options but if i click shut down, it brings me back to the background again.
The first time, it happened was after i tried opening a macmame.dmg file which was not mounting, and that cause problems with shut down in which i had to force shut down. The 2nd time it happened (which was today), was not as a response to installing anything, or so i would think.
Also, is it 'safe' or normal or better to just leave my laptop on sleep instead of shutting it down? I see a few people doing it and just wondering about the benefits of doing that instead.

I've done that repair disk. So far this shut down thing has only occured twice in 4 days. I've shut the computer down 6-10 times so it's not a reoccuring issue, so hopefully that repair would've resolved anything.
I shall continue to let me mac sleep instead of shutting it down then, seems easier. And good thing to know that theres no viruses... hate working with virus scanners and all other nonsense.
Macmame is just a emulator for some games. It was something I had on windows so just wanted to see whether it worked on mac, I ended up getting it mounted and installed but didnt seem to work as well as on windows so i disabled it.

Macbook air Shut down problem

Hi everyone,
I used to have the shut down problem with my Macbook air. I have an 11" Later 2011 Macbook air.
The problem did not go away after updating to Mountain lion.
I just realized that although I was closing all programs, I was not ejecting my 3G modem/dongle.
Once I ejected it before commanding it to shut down, it did shut down properly.
I thought I should share it with you. May be there is a program that has not been closed or a devise that has not been unplugged/ejected properly and is restricting the shut down.
It worked for me. Hope it will work for you.
Enjoy your Mac.
J.

    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
     If this does not help, you may have to take the computer to the Apple store
     to have the battery checked out.
     Best,

Solution for those People having sleep and shut down problem.

Solution for those People having sleep and shut down problem.Go CONTROL PANEL
select RECOVERY
select OPEN SYSTEM RESTORE
then restore your laptop
This process work for me Please comment below if it was helpful toyou

As I said, a weak or dead PRAM battery can reportedly cause odd startup issues. If it has never been changed in six years, that's a really long-lasting battery, even if the iMac was kept on continuously.
They are pretty cheap from the right source, so you may want to try changing it.
http://eshop.macsales.com/item-specials/Newer%20Technology/BAA36VPRAM/

Mac mini intel shut down problem !! please help !!

hi !
following problem, mac mini intel single core does not shut down, shut down process last 10 min and more (bluescreen, black wheel running) but does not shutdown at all!!
When I log off my user and then press the shutdown button at the login window, it shuts down normally.
Any ideas???
Feeling like being in windows times???
please help
thanks
tobias

Good catch. I would never have though of that since I eagerly anticipate each chance I get for a clean install.
I much prefer to get a clean start and consciously change the things I need to work - often I find that the defaults really are better and would otherwise be stuck in habit...

Mac shut down problem

I've done all of the steps here: Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support but still have something that wants to be installed when I shut down my mac. I don't know what this is or how to get rid of it. Any suggestions please?

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
        Part 1 of 8 done at … sec
        Part 8 of 8 done at … sec
        The test results are on the Clipboard.
        Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Acer Aspire V5|123 - Shutting Down Problems

Hi,
I have bought an Acer Aspire V5|123 netbook yesterday. I had done a clean install of Windows 8.1 (with Pro). At the moment I was trying to do some updates on this netbook to get to the latest updates. But each time this netbook updates, the shut down method is taking like 3 mins to boot back up again which is taking longer than usuall!
I have a Compaq (from HP) computer which has Windows 8.1, the computer I use mostly is this - the boot up and shut down times are fast and quick. The operating system runs smoothly on it and it works fine and never had a problem for a few months now!
Also, the power button light stays on for like 5 mins after the Windows shut down. So, I have been surfing on the web to find a solution to this simular problem. I have found out a forum thread with someone answering about replacing the battery or replace the BIOS battery with a new one and see if that solves the problem.
Thanks!
Best Regards,
Benjamin
[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, serial numbers, etc.]

UPDATE: Opened the machine to change the coin-cell battery and re-insert the memory card to see if this has solved the problem. Which it hasn't! Any solutions anybody?

Mac Mini Shut Down Problems

I recently installed a firmware update that supposedly corrected some sleep issues. Since installing the update, I am sometimes unable to wake the computer from a sleep. Usually I can manually turn the computer off and then zap the p-ram to correct this problem.
But since the installation of the update, I can not shut down or restart the computer from the menu. I have to manually turn the computer off.

There isn't anything intrinsically wrong with Norton Antivirus which would generally cause this sort of problem - I've used it for some time on Macs in my network which are used in our email system and never had any issues with it. However, there are many potential problems with any software of this sort since in order to work they have to hook deep into the system, with the consequent risk of spurious symptoms which are rarely predictable and highly variable.
On balance, while I would be reluctant to say you should ditch antivirus software completely, I would suggest that you uninstall the Norton product so that there are no remaining traces of any active portions of it. I would then install ClamXav, which is an open source antivirus product which can then be set to watch specific folders (such as mail, desktop etc) but which has the great benefit of not hooking so deeply into the system and running with almost minimal CPU demand. In that way you will still be well protected, and be sure you are not spreading infections to PC users, while not taking the same risks with system stability and performance that more traditional AV products create.
Once done, if you continue to have shutdown issues, post back with more detail of the specifics of the situation, and information about any other utility type software you have installed or used.

Restart and shut down problems on MBA

Hi Community,
I have the OS X Lion 10.7.3 Software on my MBA, since I bought it last year in the summer, so maybe my case is a warranty issue!
I normally put my MBA to sleep, but sometimes try to shut it down, it worked just fine before, but since a couple of days it doesn't restart and
won't shut down, the gray wheel modus until I press the shut down button for couple of seconds. I don't won't to shut it down only this way,
there is obviously a problem. I already installed the new update from the software and it didn't even ask to restart, normally it has to restart after an update, right?
I have tried to shut it down from the guest account and it worked just fine.
So it would be great, if someone else has some tips to this issue.
Thx,
Yulya

If you boot into Lion recovery mode (boot holding the command and R keys down), bring up Disk Utility and do a repair disk. Also repair permissions while you're there. If that completes without error, reboot using the Safe Boot by holding the shift key down when booting. That may take longer than normal. If that completes, try a regular boot.
If issue still remains, download the 10.7.3 combo update from http://support.apple.com/kb/DL1484 . Before installing it, bring up Disk Utility (on your hard drive in applications/utilities) and repair permissions. Install the combo update, then repair permissions again.
If those steps don't fix it, the next step may be to reload 10.7, however, you may want to take it to the Apple store to see if they have any other guidance. It doesn't sound like a hardware problem, though.

Nokia n97 shut down problem

Hello ppl. I have a problem with my nokia n97. The phone shuts down randomly without a reason. I have the installed the latest software version for it, but the problem persists. Anyone can tell me what to do?

Hello,
Check this out:Go to /discussions/board/message?board.id=smartphones&message.id=152395#M152395
Maybe this could help you by giving some answers to your problem.I have N97 and i have the same problem

Mac mini shut down problems under Lion

Since I installed Lion on my Mac mini (mid 2010, 2.4GHz Intel Core 2 Duo) I cannot shut down the Mac mini any more. I always have to shut it down by pushing the power button. Can anybody please help me? Thank you.

Hello, Yes, I see the gray spinwheel which goes on for ever.
In the meantime I have installed the lion update and I have uninstalled all applications which I do not need any longer. What I also realized is that if I do not tick "open same windows when restarting again" (I don't know the exact English version as I am using the German one) the shot down does not work properly - as mentioned above. At the end I believe I found the solution now:
- Lion update
- all apps which I don't need anymore: deleted
- all USB, Firewire etc. drives "eject"
- Shut down
It works.
Hope you also find the solution for your problems.
Best reagards

Numbers Shut Down Problem

Hi,
I am trying to use Numbers at my Mac Book Pro. Since yesterday I am receiving a shutdown problem of Numbers. While working the screen is freezing and than shutdown. Even if I open the file while entering a cell or trying to open a new sheet the Numbers program is shutting down directly.
Please help.
Armagan Basar

Armagan,
Sometimes these things can be cleared up by closing all your documents, quitting all your apps and Restarting your computer.
When you Launch Numbers again, hold down the Shift key so that Numbers doesn't try to open any previously open documents until you want it to. That way you will be better able to find what is causing the problem.
Jerry

IMac Random Shut Down Problem

I having a problem where my iMac will randomly shut down without warning. Doesn't matter what app I'm using. The weird thing is that it ONLY happens after it has gone through a sleep/wake cycle. It doesn't happen after doing a cold start. The random shutdown happens anywhere from 30 secs to 30 mins after waking. I've tried the SMC reset, didn't help.
It is really starting to be a pain because I prefer to put it to sleep instead of shutting it off. Please help.

I'm having same problem. Random shut downs are truly random with shut down interval changing from 2 seconds to 20 minutes or more. I've tried everything, including reset SMU, PRAM, disk diagnostics. Disk checks out. I also deleted the com.apple.PowerManagement.plist file, then reset SMU again. No go!
From what I have read seems like a power supply issue. I guess I've got a good run since buying this iMac in Aug 2005. I read on another thread that www.synaptech.com has reliable replacements.
If anyone has any other ideas, then please share!
thanks and good luck!

Another Start Up/Random Shut Down Problem

Ok, so I know there are a million threads aleady about this, but I really cant seem to find someone who has a real good suggestion, if there is any...So I have a Mac Book 512/60GB and have had the random shut down thing happen a few times. One time (today actualy) I couldnt start up. I pushed the button about 5 times and the light came on and then turned right off. I waited a little bit and then it worked. Twice when this happened and after I started up the light for the iSight stayed on and the camera didnt work until I restarted. I was in iChat using Vid chat when this happened. I was thinking about making a genius bar appointment to see what their advice was because my local store seems to be up to date on most things and this seems to be a big problem, but I figured I would check on here first. Does anyone have an actual solution that has worked for them???
Thanks a lot
-Alex
Mac Book Mac OS X (10.4.7) 2Ghz, 512 RAM, 60GB

Well the Genius bar ppl were great as always. They told me they could do it in-store but it would take more than 4 days and it seems that people have been getting theirs back fairly quick. I backed up everything on my iBook and had the macbook shipped to my school, so hopefully it will beat me there. He told me they have seen several of these, but when I tried to get details they seemed a little hush hush and confused. The common agreement from the geniuses was that it was a logic bored issue and thats what he wrote on the work authorization, i also need a topcase replacement as there is obvious discoloration. Im gona assume that they do run additional tests and not just follow what the "genius" says, if it is not the logic board that is causing the probs...right? When I get my macbook will it say the work that was done on it?? Hopefully this will be fixed, because a random shutdown macbook is baisicly a useless macbook when you use it all the time in school.

Mac Pro restart/shutting down problem

So, now I have my Mac Pro. I really love this machine. I working in OS X & I gaming in WinXP SP2 (boot camp 1.1.1. & http://www.macproxppics.com/ solve the SATA problem) - its beautiful.
But I have a strange problem. In WinXP after I choose Restart (or Shutting Down) sometimes I see the black screen (looks like the machine is getting restart) & hear HDD-working sound (trrr-trrr-trrr... etc.) And nothing happend! If I wait 1-3 minutes the HDD is sounded & nothing happend. If I restart Mac Pro manually (turn power switch) machine restarting & working. In OS X I never see this problem, but in WinXP this happents more than one times per day.
I check HDD in WinXP. The result is - HDD is clean.
OS X disk utility check - all okey.
What can I do?

CORRECTION! I opened my Mac Pro & see - this is no HDD-problem. HDD works okey on startup.
This is DVD-R drive! Sometimes DVD-R drive front panel indicator ligth green (if Mac Pro case is closed - this indicator closed to...) & drive sounded 'trr-trrr-...' After 3 minutes ligts off & Mac Pro booting whithout problem.(DVD-R drive have no disk inside)
I need a service repair?

MSI TV@Anywhere PLUS remote control shut down problem

Hi!
I have a MSI TV@Anywhere PLUS card working fine. I use the remote control without problem. Except that, when i want to shut down my PC with it. I push "POWER", the app closes, and after that i push "RESET" and I get this: "Press "Power" to shut down your computer, or any other key to cancel" . But whatever I try to push on the remote, nothing happens...but by the mouse, the OK or Cancel buttons work.
Can somebody help , what is going on?
thanks much!

Hi All,
I solved my problem with some trying, this msi remote is really funny....
Okey, so It appears that, when the above mentioned "shut down or cancel" window comes up pushing the "RESET" on my remote, the remote app. stops receiving commands/stops working. If i close this window, I am able to use again my remote controller. phhhh....
All right, lets use the built-in mouse/pointer controller to click (5) on OK in the window, when it is asking for shut down... NOT working either, because as i mentioned above, when the window appears, the remote stops working... jejeje :D
So, I made a shutdown.exe command icon on the desktop, and I can click on it with my remote...solved...
(the remote controller cannot navigate the cursor above the windows taskbar i do not no why..., besides this, it is ridiculous how difficult to move the cursor with he controller, pushing like crazy :D )

Shut down problem

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