Shut Down/Sleep problem - HP Pavilion Notebook PC 15-e055st

I have a problem with my HP Pavilion 15 Notebook PC, model 15-e055st, which I purchased two months ago with Windows 8 pre-installed. I susequently upgraded the operating system to Windows 8.1 and all seemed to work OK. I then used the HP Support Assistant to do some important updates, which included the BIOS and other software. Following the HP update the computer would not Shut Down or Sleep, but Restart worked OK. When I attempt to Shut Down or Sleep, the screen goes black but the power light and the wifi light on the keyboard remain on and the fan is still operating. The machine will not recover from this situation without me first doing a hard reset by keeping the power button pressed for about five seconds. I trıed restoring the software to the condition prior to the HP update but the problem still existed. Two days ago I refreshed the computer, which rolled the operating system back from Windows 8.1 to Windows 8.0 but the Shut Down/Sleep problem is still there. Can anyone help me?

Hello , I have a HP pavilion 15-n003tx notebook with Windows 8 OS. I just bought it 2 weeks ago and I see that nb has a terrible problem with the sleep mode. It does not wake up from sleep and I need to use the hard reset. The specs of my nb are available herehttp://www8.hp.com/in/en/products/laptops/product-detail.html?oid=5422964#!tab=specs Its a serious issue and I have tried trouble shooting available in the links that were specified by above as well ashttp://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03383935 Nothing helps. Please help me tackle this issue at the earliest ... Anyone gotta fix ?

Similar Messages

HT5361 I can't shut down my computer because it says mail is open. It says to close mail and continue shut down. Problem is I can't open or close mail now. Can't shut down my computer at all. What can I do?

I can't shut down my computer because it says mail is open. It says to close mail and continue shut down. Problem is I can't open or close mail now. Can't shut down my computer at all. What can I do?

If you cannot get mail to quit/force quit, you can always remove power from your Mac.
NOTE: removing power is a bad idea, and can result in data loss, but sometimes it is the only thing left to do.
Press and hold the power button for 5 to 10 seconds, and the Mac will power off.
When you power back on, the Mac should reboot.

My G4 will not Shut Down, Sleep, or even Log Out.

When I select in the Apple pull down menu to shut down, sleep or even just to log out, it does nothing. If I am running iTunes it will turn off iTunes sound but that is the only reaction I get.
If any one can help, I would greatly appreciate it.
Thank you very much.

Hi-
Welcome to Discussions!
Any new devices, USB, firewire, etc.?
Any new software?
Do you have energy saver settings set to "never"?
File sharing? Internet sharing? Fax receiving? Set to "on" these can alter sleep/power habits.
http://docs.info.apple.com/article.html?artnum=303698
Can you restart?
If the above settings are off, and there are no new devices/software, I would force a restart, boot to the OS install disc, and run Disk Repair/repair on the system drive.

Laptop Shuts Down, Sleeps Randomly. Help?

So yeah, I've had my iBook G4 14-inch since August of '05, and it's been a great machine the whole time, but recently it started shutting down and sleeping itself seemingly randomly. It works perfectly if it's running on the battery alone, and usually works okay if the battery is in and the adapter is also plugged in--until it starts sleeping itself or shuts itself down, that is. The adapter charges the battery just fine, but the computer doesn't run with the battery out and the adapter in as it should (and used to). On a related note, I've been having another power issue for a while, but it's been occasional enough that I could deal with it and didn't feel the need to post here about it. Sometimes when I'm using the laptop with the battery in and the adapter plugged in as well, even if the battery's fully charged, if I pull the adapter out it will sometimes shut down suddenly. Seeing as my battery, after almost 4 years of use, has been reduced to just 46% of its original capacity (according to a battery utility), I've been considering getting a new battery anyway and would not be opposed to buying a new one now if that would solve the problem. I'm inclined to think it's something to do with the adapter and maybe some built-in power-related software, though, as all these issues seem to come back to that.
Any ideas?

Since the iBook sometimes doesn't recognize the power adaptor, despite resetting the PMU, it may be that there is a problem with either the power adapter itself or with the DC In Board. Here is a link to an article on troubleshooting the adaptor:
http://support.apple.com/kb/TS1725
The best way to troubleshoot this is to try a known good adaptor and see if that fixes the problem. That would mean finding a friend with an iBook or PowerBook with a good power adaptor or making an appointment at the Genius Bar at an Apple Store if you have access to one. They would have a store one to try.
Three things actually have to be good. Your battery is marginal, but it seems to work after a fashion. It seems that the problem is with the connection between the power port in the iBook and the power adaptor. The problem could either be with the power adaptor tip or with the port, which is part of the DC In Board. It is common for the port on the DC In Board to become damaged over time, as the solder connections holding the port to the board can break, resulting in poor or intermittent contact.
The DC In Board is not a terribly expensive part, and you could even repair it yourself if you are so inclined:
http://www.ifixit.com/
http://www.powerbookmedic.com/
If you don't want to do it yourself, it is not too bad to have it done--I seem to remember around $110 being posted some time back from a local AASP.
Good luck!

[U410] Boot/Shut Down/Sleep/Hibernate taking ages

As the title says, my Ideapad U410 takes really long on some of the most basic tasks around. And I have no idea why. I've had this laptop for a few months and it works fine, except for poor wifi (discussed elsewhere) and these issues. However, until about a week ago it would take about 5 minutes for it to go to sleep. Now it won't do that at all.
What I do know is that:
It sometimes throws errors about Intel Rapid Start Technology not being enabled. However, I can't choose to enable it in the BIOS, saying there's some sort of problem, nor can I reinstall it, as the installer tells me my laptop doesn't meet the system requirements. It stopped throwing these errors about at the same time it stopped going to sleep whatsoever.
When the laptop boots up, it hangs for 5-8 minutes on the white Lenovo logo + black background. Once it gets past that it's booted up in mere seconds. Maybe someone can tell me what exactly the computer's supposed to be doing while displaying this splash screen.
When the laptop shuts down, it hangs for about the same time in windows 8, which tells me it is "shutting down". When it goes to sleep it simply turns off the screen and remains on. For forever it seems. First time this happened I wasn't aware it was still on, so it also overheated in my bag. Seems like it's still working the same, though.
I've also read some instructions on enabling iRTS. However, no matter which set of steps I follow, I get into some sort of problem. My SSD for example won't show up in cmd's DISKPART. Yet I can see and access it from Windows Explorer. In the same sense I can see iRTS in the bios, but I can't choose to enable it. And I'm not even sure iRTS is the problem here! It's simply the only error I get thus the only lead for me to go on.
Any help at all would be greatly appreciated! When I bought this laptop I was told it's supposed to be fast and right now it's not.

Yes and no. Booting up still takes just as long, but I got the sleeping issues resolved a long time ago. Since I barely ever shut the laptop off I figured the risks outweighed the benefits as for getting the SSD and/or bootup problems resolved, so I gave up on that eventually.
For me the sleeping problems were related to intel rapid storage technology, I seem to recall that once I got rid of that sleeping started working fine. But again, I resolved this a long time ago and don't fully remember.

Energy Saver Shut Down Schedule Problem

I have Tiger set to Shut Down at 4:00 AM but when I wake up in the morning, the computer is still on, only it's not logged in. It is at the login screen (I have automatic login turned off). Now, I'm not sure if it's restarting the computer or simply logging out so in order to test it, I change the Shut Down time to about a minute in the future but the computer doesn't do anything! Does anyone have an idea?

Your uptime results show that the computer is not switching off.
For example,
9:56 up 9:44, 2 users, load averages: 0.23 0.24 0.23
... means it's now 9:56am and the computer has been up for 9 hours and 44 minutes.
Don't worry about the "2 users" - every individual terminal window is an additional login (unless you have actually changed the default setting). Forget about the load average too - this is just referring to how busy the CPU has been.
Another check you can run is to run this command in the terminal:
last | less
The 'last' command shows all the logins, shutdowns and reboots performed on your computer. Piping that command through 'less' just allows you to page through the results. Do you see a regular "shutdown" at 04:00?
You can start off with the obvious mistakes and check that in the Energy Saver schedule you haven't got a contradictory "Start up or wake" time set.
You also need to bear in mind that when altering the schedule, you need to reboot the Mac once for the settings to take effect, so don't expect to change the setting to 1 minute in advance and see the computer shut down at that time.
The most likely problem is that your computer has already gone to sleep before 04:00 and therefore cannot shut down (see http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1614.html). In Energy Saver, check that the slider labelled "Put the computer to sleep when it is inactive for" is all the way to the right to indicate "never".
Another common problem is that you have some software running that is preventing your computer from shutting down. Do you see any warning windows on your desktop when you come back to your computer in the morning? If any software is in the middle of an operation when the automatic shutdown commences, you should see a warning pop-up. Unless you intervene at this point, the computer will not shut down. I have occasionally come back to my Mac in the morning to find a warning window asking whether I want to save and quit or similar.
Finally, another possibility is a hidden background process that is preventing the system from shutting down. If this is the case, then it gets a bit more tricky. You need to view the system log in the terminal:
less /var/log/system.log
and look at what happens around 04:00 every day. Are there any errors that complain about shutdown?
That's all I can think of right now - my bet is that your computer is going to sleep before 4am, which prevents the automatic shutdown.

MacBook Pro 17" 2.16 Ghz - Ongoing Shut Down / Freezing Problems

After searching around the web for quite awhile and reading through as much as I can on here, I've finally run out of options and so thought I would post my experience / problem on here and see if anyone knows how to fix my problem.
My gear:
OS 10.6.7
MacBook Pro 17" 2.16 Ghz
Model Name:          MacBook Pro
Model Identifier:          MacBookPro1,2
Processor Name:          Intel Core Duo
Processor Speed:          2.16 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          2 MB
Memory:          2 GB
Bus Speed:          667 MHz
Boot ROM Version:          MBP12.0061.B03
SMC Version (system):          1.5f10
Video:
Chipset Model:          ATY,RadeonX1600
RAM - 2 x 1Gb Chips
FUJITSU MHY2120BH:
Capacity:          120.03 GB (120,034,123,776 bytes)
Model:          FUJITSU MHY2120BH
Revision:          0081000D
Serial Number:                  K439*****H4A
Native Command Queuing:          Yes
Queue Depth:          32
Removable Media:          No
Detachable Drive:          No
BSD Name:          disk0
Medium Type:          Rotational
Partition Map Type:          GPT (GUID Partition Table)
S.M.A.R.T. status:          Verified
Volumes:
Capacity:          209.7 MB (209,715,200 bytes)
Writable:          Yes
BSD Name:          disk0s1
Hard Disk:
Capacity:          119.69 GB (119,690,149,888 bytes)
Available:          98.97 GB (98,967,773,184 bytes)
Writable:          Yes
File System:          Journaled HFS+
BSD Name:          disk0s2
Mount Point:          /
Problem:
Over the last few months I've had constant problems with freezing, shut downs. This might be in the form of I'll be working in iMovie editing some video and then mouse down into the corner to switch Spaces, the screen will half zoom out then just hang. Mouse won't respond, everything just sits there. I usually have to fix this by holding down the power button until the MBP turns off, then just reboot.
Other times I'll leave the computer on at night, wake up in the morning and it will either be off and as such, I just have to press the power button and it boots up again. Or the screen will be off, metal above the Function keys will be cooking, but the computer isn't responding, just a blank screen. I hold down the power button until it turns off and then reboot again.
These problems were getting worse. It has gotten to the stage where it might freeze a couple of times a day.
Seems the problem only occurs when the MBP is working. I might leave it rendering at night and wake in the morning to find it off etc.
Will also sometimes get horizontial lines in apps. I shut them down and start them up again and it's fine. But it's like the graphics card is struggling big time.
Actions to Fix:
- Started with repairing the permissions, but I always found that it had lots of items to repair, would repair then, but then if I verified again, the same things would come up as needing to be repaired. I also tried booting from the OS X DVD and repairing from that version of Disk Utility, but same result.
- Created new admin user account, to see if problem was just limited to my account. Same problem.
- Ran AHT from the MBP DVD that came with the MBP and it passed the hardware test. Though I couldn't find anywhere to make it run an extended test. The test I could run would only take about 10 minutes I believe.
- Erased the HD and fresh install of 10.6.3 from DVD, then software updates to 10.6.7 (yesterday). Repaired permissions after each step. After the OS upgrade I got a decent list of items that needed to be repaired, and after repair, would still show as needing repair. I checked the KB and it listed a lot of files that might get this error, but that it was ok to ignore them.
- Was editing video this morning in iMovie again, running Disk Utility on an external drive and boom, the MBP locked up again
I've gone through the /logs/crashlog in both the root and home user folders. After nearly all crashes these are empty, so it's not even reporting it anywhere.
Can anyone shed any light on whhat might be causing the problem?
<Serial Number Edited by Host>

Actually, when I was at the Apple Store I had both laptops flat, with the screens at 90 degrees. Pushing the screen forward and back with my fingers (via the top of the screen of course), the 15" easily has twice the hinge resistance. With that kind of test, weight isn't a significant factor -- that 17" hinge on a 15" laptop would probably cause the screen to come crashing down, too.
There were a few people in these forums who said their 17" was actually too tight (wish I had that problem!). It seems like a quality/consistency problem that could easily be fixed by A) measuring the force required to move the screen back and forth before screwing the case together, and B) making the hinge tension adjustable.

IMac Randomly Shuts Down -Overheating Problem?

I've posted in these forums once before about my iMac randomly shutting down. I believed I had solved the problem by following another users instructions which were as follows:
"Machines that are just randomly shutting down are usually caused by defective hardware. The only thing that can be done about that is to call Apple and have it replaced or serviced. There is probably not any one particular solution as it could be any number of the internal components failing and the resulting symptoms could be the same.
If you'd like to do some hardware tests yourself before calling Apple that can be done. First try resetting the SMC: http://docs.info.apple.com/article.html?artnum=303446
Next insert the original gray install disk, restart your iMac, then hold down the "d" key until it boots up into the Apple Hardware Test. Run the extended test.
Also if you have Apple Care install TechTool Deluxe from the cd provided. Then run TechTool on your system."
I also removed and replaced of a defective external HD that I thought my be causing problems. But after all these steps, the machine kept turning itself off.
I had read in some forums that it was due to the internal temperature of the iMac. So I downloaded smcfancontrol 2.1 and increased the fan speed on the internal fans. This did bring down the temperature as revealed by the iStat Pro widget. However, I still had another shutdown.
So I turned off the machine, went to bed, and this morning when I turned it on iStat Pro said these were the internal temperatures of the iMac:
CPU A 77 degrees F
GPU 85
GPU Diode 88
GPU Heatsink 85
Ambient 61
Memory Cont. 74
Airport Card 112
HD Bay 1 76
I find these numbers to be unbelievable. Especially the airport card. When the whole system seemed to be running hot, the Airport Card said it was 122. It always says something above 100 degrees. The other temperatures also seem out of whack. How can the CPU be 77 degrees after 10 hours of being completely powered down in an office environment that is only 55 degrees?
Has anyone else run into a similar problem?
Has anyone else found the problem to be a faulty temperature sensor (and is there a way to reset it, or does it have to be replaced)?
Overheated? in Oregon...
Message was edited by: OregonMac7

Certainly sounds like a case of the left hand not knowing from the right, huh
Well, I have my call in, and I am getting onsite service to replace the logic board, as per Apple's recommendation.
I'm reading the other longer thread (171 replies), and it's disheartening to hear how some of the "geniuses" are handling this problem. They can't replicate it by leaving the mac running overnight, so "the problem doesn't exist". Hello! It's *random*! As in, not easy to replicate!
I'm also a bit disillusioned that the popular Mac sites (TUAW, etc) haven't picked up on this story yet. I emailed TUAW the link to the long thread, and they ignore it. Usually when this gets more "mainstream" press, then Apple finally steps up, acknowledges a problem, and serious fixes are made. Right now, it's a bunch of complainers (me included) in some threads on the Apple site.
I took a huge leap last November, and went from PCs to the Mac platform, after working on my personal migration plans for a month prior - how to move from my photo editing on the PC to the Mac (I wasn't about to buy another full copy of Photoshop, for eg, but I did find out I could upgrade from Win PS to Mac PS), if all the programs I use for photography and design were available on the Mac, learning the ins and outs of shortcut keys, how things are done, etc etc, and was so happy initially when I got the Mac and said goodbye to the PC.
Now I'm literally afraid to do any serious work on the Mac for fear of the "pulled plug" syndrome losing the last 20, 30 minutes of work I've been doing because I didn't save every 2 minutes. And iLife's Pages doesn't autosave (much to my chagrin), so I've lost some long correspondence and articles typed because I didn't save it before the pulled plug o' death.
Not a very nice computing experience.
As a suggestion, maybe everyone reading this and the other thread can flood TUAW.com with a news suggestion to cover this problem. Engadget, Gizmodo too while you're at it. I think once these million-viewers a day blogs cover it, we'll see some real action from Apple.
Just a thought....
Mark

MBP 15' randomly shuts down: temperature problem?

Hallo,
I'm having a very serious problem with my MBP unibody (rev B). After a few minute of intense use (3D gaming or just streaming of HD flash video) it shuts down without any warning or alert. The event doesn't show up in the system log and it happens more often while using the 9600GT gpu.
It looks like a temperature managing problem, but the strange thing is that at the restart right after the sudden shut down the temperatures are absolutely normal and the fans seem to work as they should.
What could be the issue?
Moreover, I need my mac to work and I really can't afford to stay a day or more without it because it's in repair. It's still under official Apple warranty, am I eligible for an immediate full replacement?
thanks

Welcome to Apple Discussions
If it was shutting down due to over heating then you'd get some warning like the fans running at maximum revs for a while first ...
Are you saying the Console (All Messages) Log is not showing anything at all at the time of this event ??
It's probably best you contact the place where you bought it and have them take a look, there's nothing anyone can do here about hardware issues. It's highly unlikely you'd be given a replacement but any repairs needed would be covered by your Warranty.

G4 Cube randomly shuts down/sleeps, starts up

I just got a G4 Cube from a friend that is exhibiting some very odd symptoms. The Cube is completely stock (with the exception that I replaced the PRAM battery, see below), and is the 450Mhz DVD-ROM model.
What it will do is occasionally, and for no apparent reason, will suddenly shut down. This happens completely randomly, and appears to NOT depend on what I'm doing with the computer at any particular moment. Sometimes it doesn't even make it through a complete boot cycle before it shuts down; other times, it boots up and appears to work fine, only to suddenly shut down hours (or even days) later.
At first I thought maybe it was overheating (as I have heard that the Cube is notorious for heat problems); however, this appears to not be the case. When the machine suddenly shuts down, both the Cube itself as well as the power supply do not feel noticably hot to the touch. Also, it has remained up through obviously processor intensive tasks. (For example, the other day I was playing Starcraft, and basically finished the entire Terran campaign and it didn't even bat an eyelash, but, hours later, after the machine had sat idle, I went to fire up Safari to browse a website only to have it suddenly shut down.)
Also, at least once, the machine has mysteriously STARTED UP on its own. I always shut down the machine before leaving for work in the morning, but one day I came back home to find that the machine had somehow, mysteriously STARTED UP while I was gone. Nobody was home all day, and we don't have any small animals that might have accidentally brushed up against the power switch. (no, I haven't yet called in a Ghost Hunting team to determine whether any supernatural forces were involved, although at this point I'm beginning to wonder if that may not be a bad idea...)
Anyway, like I said before, the machine was stock, except when it came to me, the PRAM battery was obviously dead (I got the "your clock is set before 1970" message on bootup). The mysterious shutdown problems started occurring right away, so I thought maybe the PRAM had gotten corrupted and was causing weird things to happen. So I obtained a replacement PRAM battery and installed it myself (yes, I observed proper static discharge precautions). While I was in there, I hit the CUDA switch for good measure. Unfortunately this didn't help.
Does anybody have any ideas as to what this might be? Flaky power supply or voltage regulator? Maybe even a bad power switch? Your help is greatly appreciated. Thanks!

Update: I've managed to find yet another Apple official slot loading DVD-ROM drive firmware updater for the Power Mac G4 Cube. It seems Apple used two different models of slot loading Matshita DVD-ROM drives in that particular model of Power Mac. Here's a link to the other Firmware Updater Apple Knowledge Base Article: http://tinyurl.com/9rzvw.
I also found another Mac OS 9 Update for the Power Mac G4 called Hard Drive Update 1. Here's a link to the relevant Knowledge Base Article: http://tinyurl.com/36t4v7.

Shutting down/Restart problem (as I type this) - please help

Info: I have an external firewire HD attached. I inserted a Compact Flash card (photos on it). The Lexar card reader is new and worked fine yesterday. I double clicked it to get to the photos and I think this is where the candy colored swirling circle started it's swirling (like an hour glass in Windows I suppose).
Well when it started the swirling, I just thought, it's taking time to access the large (only about 5) digital photos on the card. So I went about my business and did a lot of things on my computer (as I'm still typing now).
The problem: I instructed OS X to restart and the swirling indicator continues and the cpu won't go into restart. At this point, I can not even select shut down. If I minimize this window and scroll my mouse over the desktop I get the swirling indicator still.
I don't know how to force the computer to quit what it is doing. I pulled the CF card out after many minutes of the swirling (didn't help).
Should I resort to manually pushing the button on my monitor or Cube to force it to shutdown (if it will) or is there a safer way to proceed.

I disconnected the card reader from the 4 port USB hub.
The computer immediately went into restart (which I had selected 10 minutes ago).
So there's a problem with the hub I suspect. In even OS 9 this particular USB hub gave me fits. So I may just need to replace it.
By the way, on restart, I got a message on my screen that the USB device had low power and it was recommended that I connect it to a power supply on the wall. I checked, and it is connected to the power supply on the wall. Perhaps the power supply has gone bad and isn't giving any power to the hub. However, there is a red light that comes on, ontop the hub, when I connect the power to it (red light goes away when I pull the power from it). And get this, when I disconnect the power, the red light goes away and a green light comes on (probably getting power from the computer). Should I suspect that when the power supply is connected that the red light is actually an indicator that the hub is not getting power considering all this? And when the power plug is disconnected the hub defaults to getting its power from the the computer?
Anyways, what's a good reliable USB hub to purchase?

Sudden shut down battery problem, factory reset and SW update/repair did NOT help

Hello everyone, i have a "sudden shut down problem" with my Xperia Z1 C6903 too. Sudden Shutdown always happens at about 70% for the first time, after been fully charged. I cant turn it on right afterwards but if i wait 1 min. it works. However sooner or later the phone, somewhere between the remaining battery, will repeatedly shut down again. I couldnt find out what triggers it and android battery test show that the battery is ok. I am not an expert with these devices, but i hope it is a software or calibration problem? There is a similar threat which points to the solution of using Sony PC Companion Software repair, i tryed it twice and it did NOT help! edit:I havent changed the device after PC Companion repair step, thus no other Apps are running and no energy managment has been configured (stamina mode) edit 2:hidden battery info * # * # 4 6 3 6 # * # * shows:...battery health: goodbattery voltage: 3969 mVbattery temperature: 36.6° C...is there a way which gives me more details than just "good"? And what does that even mean?

Hi, I have exactly the same problem after upgtading my phone to lollipop. I tried repair from PC companion and facfory rest, but no luck.
Do you think it is Because of the battery? Never had this problem before upgrading to lollipop. The other thing I notice is when the phone suddenly shutdown (baterry jump from 50-60% to 0%), I just need to plug in my charger and wait a moment before turning it on, then here is the problem.
1. Sometimes the battery indicator shows 50% or slightly lower than before shutting down.
2. The other times, it will show accordingly that the baterry is out (1% because it's charging)
3. Most of the times, there is a message "android is upgrading...", when turning it on.
Any idea how to solve this problem?

Scheduling a Shut Down/Sleep?

Hi guys,
I am currently doing a backup of my mac onto an external hard drive and it's taking much longer than I expected. It is now 1am here and I think it still has a while to go.
Since I dont want to stop the backup and waste all the previous time, I just want to ask if there is anyway I could schedule my mac for a shut down or to sleep mode once the backup finishes?
Thanks in advance,
tk

Dont worry guys, I have found my answer in the energy saver thing

Macbook Pro retina mid 2012 restarts instead of shut down/sleep

it's been happening since i upgraded from mountain lion 10.8.5 to mavericks 10.9.2 :
my rMBP mid 2012 2.6g 8gb always restarts when i shut it down via apple logo or power button. it also restarts when i choose sleep or i close the lid.
it happens only with charger connected.
once i didn't realize that it happened as "rolling restarts" with lid closed in my bag after i close it, the battery drained out from fully charged (charger disconnected).
with default energy saver setting, it always says "Your computer restarted because of a problem." when i woke it from sleep.
i did reset SMC and NVRAM but it didn't solve that problem.
also, at the beginning of the problem, kernel panic happened so often.
fyi, i have only 2 or 3 kernel panic when i run it with mountain lion.
any solution for that?

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.

U410 "rapid start technology not enables"; won't shut down; touchpad problems...

Having a bit of a nightmare at the moment with my (three month old!) U410 Ultrabook. When it turns on it takes an ABSOLUTE AGE, and then I get a popup saying "Your system does not appear to have Intel Rapid Start Technology enabled." Then if I try to shut it down normally, it just sort of goes to sleep and I can only tun it off properly with the power button. In the past few days, the scrolling function of the touchpad stopped working.
I have several important deadlines approaching and all this is really interfering with my work.
Can anyone offer solutions?

hi Aoife,
Welcome to the Forums.
If the Ideapad U410 is configured with Windows 8 and runs on an HDD+mSATA SSD drive then your issue might be somewhat similar to this thread.
When the machine boots up, it caches data and enables Intel Rapid Start Technology on the mSATA SSD. To ensure everything is configured correctly, try to check if:
1. The mSATA SSD is detected under the BIOS
2. Data caching is enabled via Intel Smart Respose Technology, check this guide on how to reconfigure it. If data caching is enabled via Expresscache, try opening a command prompt and type eccmd -info. You should see an output similar to this image.
3. Intel Rapid Start Technology is configured as in this guide.
Alternatively, you may also want to run an error scan on the drive by using HD Tune or similar utility and observe.
Let me know your findings
Regards
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Shut Down/Sleep problem - HP Pavilion Notebook PC 15-e055st

Similar Messages

Maybe you are looking for