Shut down times out because Mail fails to quit
Hi there
I have a few macs here, and have noticed that some of the frequently do not shut down, as Mail (or other apps at times) fails to quit. It does not happen all the time, and does not happen on all Macs, but I have a couple, one G4 running 10.3.9, and a G5 running 10.4.11.
It's trivial, I know, but it interrupts our backup system...
Thanks
Macfool
Press command + option + esc keys on the keyboard together at the same time.
Wait.
Force Quit window will open.
Select Mail, if not already.
Click the "Force Quit" button at the bottom of the window.
Wait. Mail should quit.
If this does not help, press and hold the power button for more than 7 seconds.
Computer will shut down. You may lose the unsaved work.
Best.
Similar Messages
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Help, I can't get my postage stamp icon to close. I also can't get a photo card to load or be recognized which I think is due to the mail malfunction. I tried to restart the computer but it is aborted because mail is still open. It also won't display or open. The mail heading is at the top but it doesn't have the quit option in bold.
Any help would be appreciated.Press command + option + esc keys on the keyboard together at the same time.
Wait.
Force Quit window will open.
Select Mail, if not already.
Click the "Force Quit" button at the bottom of the window.
Wait. Mail should quit.
If this does not help, press and hold the power button for more than 7 seconds.
Computer will shut down. You may lose the unsaved work.
Best. -
I can't shut down my Mac because applications won't quit
I can't shut down my Mac because applications won't quit or force quit. Any tips?
I did this with my mail when it couldnt quit
Maybe u can try the following:
At the mail icon below, two fingers select the mail icon
Thereafter select show all windows.
Close all windows that are open
Try quitting your mail again
It works for me :) -
Shut down cancelled because Mail failed to quit
Since the 10.8.1 update - and continuing with 10.8.2 - shut down often fails and I get the message that "Mail failed to quit". Permissions have been repaired.
Any ideas?Hi Otto,
There are many threads on this topic. I have contacted Apple a few times as well and have tried just about everything mentioned on these forums, with little or no help.
The last thing that I tried has reduced Mail's Quit time to about 50 seconds (not enough to abort a shutdown) where previously it simply refused to quit unless Force Quit. The trick in question: Unsubscribe from Apple's RSS feed (which is automatically subscribed to).
In addition, prior to the above change at various troubleshooting steps over several weeks I had also deleted all Notes, ToDos, rebuilt Mailboxes etc. Essentially I have eliminated all additional functionality in Mail, just so that I can use it to send and receive email without a glitch.
Take a look at these threads for some pointers:
http://discussions.apple.com/message.jspa?messageID=8174290#8174290
http://discussions.apple.com/message.jspa?messageID=7807482#7807482 -
"Logout has timed out because MirrorAgent failed to quit"
I've been getting this warning a lot lately when I try to restart my computer after cleaning font caches or to run DiskWarrior or TechTools Pro. What the heck does this mean, and what can I do to avoid it?
Do you have an idisk enabled? If so it is busy synchronizing with .Mac and causes logout to timeout.
-
Logout has timed out because the application Mail failed to quit.
Hello world... (Mac world that is)
The message says more "Logout has timed out because the application Mail failed to quit. To try again, quit Mail and choose Log Out from the Apple menu."
I tried everything. Still does not let me shut down.
Other programs will not shut down at this time, including Finder. I also know that the Time Machine icon has been spinning for over an hour. So I imagine we are in a loop of sorts.
Unfortunately, I have had similar troubles before that I did not record. So I figure I start now and see if somebody out there can help me.
Peace!
ChopoI'm having the same problem (can't logout, shut down or restart), but the referenced solution doesn't seem to apply. I do not get a "Cannot connect to server" message, I just get a "Logout has timed out" message. It seemed to happen after an automatic software update that was supposed to involve a restart, but it hasn't been able to restart since.
Can you please clarify, what is meant by "delete the AutoLaunchedApplicationDictionary, which is located under the root node" (with reference to file loginwindow.plist)?
This is what the loginwindow.plist file looks like now:
bplist00Ñ!AutoLaunchedApplicationDictionary¢ÒTPathTHide-/Library/Printers/hp/hpio/HPEventHandler.app/Ò _N/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app//27
I was at the genius bar earlier, and they said I need to 'archive and install' in order to 'reset the OS'... but there's got to be a better answer than that, no? Perhaps this plist thing? I'm surprised that even powering off the imac doesn't reset anything... it just comes back the way it was. I'm supposed to bring the 25 inch imac in to the mac store for surgery (archive and install), but seeing several similar cases on this discussion forum, without archive and install identified as the clear solution, I'm in search of a second opinion... or any suggestion for how to simply make this work the way it was before? Is it 10.5.4 that is causing this? Should I go back to 10.5.3?
Any suggestions are appreciated. Thank you. -
Shut Down aborted because Mail will not quit
Is anyone having this problem:
I've got Mail open and I want to shut down my computer. If Mail is open and I just go directly to shut down (letting shut down automatically close Mail), it fails because Mail will not quit. Shut down is aborted.
Also, sometimes I manually quit Mail, expecting it to already be closed, I shut down the MAC and it will not shut down the Mac even though it looks like I have closed Mail. It comes back and says Shut Down Aborted because Mail failed to close.
I then have to Force Quit Mail.
This has been going on now for several Weeks. I'm starting to get concerned.
Any help would be appreciated.
Thanks,
jimHi Otto,
There are many threads on this topic. I have contacted Apple a few times as well and have tried just about everything mentioned on these forums, with little or no help.
The last thing that I tried has reduced Mail's Quit time to about 50 seconds (not enough to abort a shutdown) where previously it simply refused to quit unless Force Quit. The trick in question: Unsubscribe from Apple's RSS feed (which is automatically subscribed to).
In addition, prior to the above change at various troubleshooting steps over several weeks I had also deleted all Notes, ToDos, rebuilt Mailboxes etc. Essentially I have eliminated all additional functionality in Mail, just so that I can use it to send and receive email without a glitch.
Take a look at these threads for some pointers:
http://discussions.apple.com/message.jspa?messageID=8174290#8174290
http://discussions.apple.com/message.jspa?messageID=7807482#7807482 -
I can't shut down my computer because it says mail is open. It says to close mail and continue shut down. Problem is I can't open or close mail now. Can't shut down my computer at all. What can I do?
If you cannot get mail to quit/force quit, you can always remove power from your Mac.
NOTE: removing power is a bad idea, and can result in data loss, but sometimes it is the only thing left to do.
Press and hold the power button for 5 to 10 seconds, and the Mac will power off.
When you power back on, the Mac should reboot. -
I can't close safari (option is greyed out) and I can't shut down the computer because of it. How do I fix this?
Try to "Force Quit" Safari - either under the Apple menu or by holding down option-Command-esc.
Clinton -
SLOW SHUT DOWN TIME FOR MOUNTAIN LION
I've opened a new discussion because the last one wasn't titled properly. Here's the link to it:
https://discussions.apple.com/message/22062600#22062600
Hello, I was hoping somoene could help me with the following problems.
I have brand new Macbook Pro Retina, 15inch, 16G RAM, 500G of SSD, running Mountain Lion, and lots of professional recording software. My macbook frequently shuts down after 30 seconds, that wonderful grey wheel spinning in the center of the screen as if it were an old PC.
I've contacted apple frequently. They check to see that I've repaired disk permission, they reset...the RAM i believe, they ask if i shut down all the programs. Even through doing all of this, usually my macbook takes 30 seconds to shut down. Sometimes it takes only 5, which is how it usually should be. ANd this occurence seems to be inconsistent with the apps I use. Sometimes it takes long to shutdown when i've barely used a thing. Other times it shuts down immediately when i've used a lot of different programs at once. So there's no constant.
The apple boys suggest reformatting the computer to make sure it isn't a hardware issue. I refuse to accept that after only 3 months of use I already have to reformat everything. It's not the most enjoyable experience because I'd have to reinstal all my audio software despite Time Machine's magic tricks. Any suggestions?
Here is a link I've found on the matter: http://thecustomizewindows.com/2013/02/fix-mountain-lion-slow-shut-down-time/well hopefully the people at the genius store can help me out with this. i cant uninstall m-audio firewire because it's my sound card for recording. today upon opening up safari, just three tabs, and it shuts down. good old kernel panic. i'll look into uninstalling snowleopard.
crash report:
6/5/13 6:55:23.023 PM ReportCrash[2228]: com.apple.message.domain: com.apple.crashreporter.writereport.crash
com.apple.message.signature: WebProcess
com.apple.message.signature2: com.apple.WebProcess ||| 8536 (8536.29.13)
com.apple.message.signature3: 272B893EDF5FD81EEF4A761011D70B34
com.apple.message.result: YES
com.apple.message.summarize: YES
Process: WebProcess [2216]
Path: /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
Identifier: com.apple.WebProcess
Version: 8536 (8536.29.13)
Build Info: WebKit2-7536029013000000~2
Code Type: X86-64 (Native)
Parent Process: ??? [2214]
User ID: 501
Date/Time: 2013-06-05 18:55:19.859 +0200
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001b8e8d340
VM Regions Near 0x1b8e8d340:
IOKit 0000000181768000-0000000185eef000 [ 71.5M] rw-/rw- SM=ALI
-->
CG shared images 00000001c0001000-00000001c0009000 [ 32K] rw-/rw- SM=SHM
Application Specific Information:
Bundle controller class:
BrowserBundleController
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.JavaScriptCore 0x000000010fd7d9a6 JSC::SlotVisitor::finalizeUnconditionalFinalizers() + 54
1 com.apple.JavaScriptCore 0x000000010fd25d84 JSC::Heap::collect(JSC::Heap::SweepToggle) + 164
2 com.apple.JavaScriptCore 0x000000010fd24b8b JSC::DefaultGCActivityCallbackPlatformData::timerDidFire(__CFRunLoopTimer*, void*) + 315
3 com.apple.CoreFoundation 0x00007fff84725804 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
4 com.apple.CoreFoundation 0x00007fff8472531d __CFRunLoopDoTimer + 557
5 com.apple.CoreFoundation 0x00007fff8470aad9 __CFRunLoopRun + 1529
6 com.apple.CoreFoundation 0x00007fff8470a0e2 CFRunLoopRunSpecific + 290
7 com.apple.HIToolbox 0x00007fff88888eb4 RunCurrentEventLoopInMode + 209
8 com.apple.HIToolbox 0x00007fff88888c52 ReceiveNextEventCommon + 356
9 com.apple.HIToolbox 0x00007fff88888ae3 BlockUntilNextEventMatchingListInMode + 62
10 com.apple.AppKit 0x00007fff8b7aa563 _DPSNextEvent + 685
11 com.apple.AppKit 0x00007fff8b7a9e22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
12 com.apple.AppKit 0x00007fff8b7a11d3 -[NSApplication run] + 517
13 com.apple.WebCore 0x00000001109c980f WebCore::RunLoop::run() + 63
14 com.apple.WebKit2 0x000000010f99c466 WebKit::WebProcessMain(WebKit::CommandLine const&) + 2586
15 com.apple.WebKit2 0x000000010f962bfd WebKitMain + 285
16 com.apple.WebProcess 0x000000010f85de7b 0x10f85d000 + 3707
17 libdyld.dylib 0x00007fff8a4fb7e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8eebcd16 kevent + 10
1 libdispatch.dylib 0x00007fff8511ddea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8511d9ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8eebc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff85ccff4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff85ccfd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff85cba1d1 start_wqthread + 13
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8eeba686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8eeb9c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff84705233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8470a916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8470a0e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff84903b66 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff84961cd2 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff85ccd7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff85cba1e1 thread_start + 13
Thread 4:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff8eeba686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8eeb9c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff84705233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8470a916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8470a0e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff84718dd1 CFRunLoopRun + 97
6 com.apple.WebCore 0x00000001109ded11 WebCore::ScrollingThread::initializeRunLoop() + 273
7 com.apple.JavaScriptCore 0x000000010fe2f2bf ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_c.dylib 0x00007fff85ccd7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff85cba1e1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8eebc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff85ccff4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff85ccfd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff85cba1d1 start_wqthread + 13
Thread 6:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8eebc322 __select + 10
1 com.apple.CoreFoundation 0x00007fff84749f46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff85ccd7a2 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff85cba1e1 thread_start + 13
Thread 7:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8eebc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff85cd1fe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010fbf6ee6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x000000010fe19c5a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x000000010fe2f2bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff85ccd7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff85cba1e1 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8eebc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff85cd1fe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010fd7cad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010fd7c9b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010fe2f2bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff85ccd7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff85cba1e1 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8eebc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff85cd1fe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010fd7cad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010fd7c9b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010fe2f2bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff85ccd7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff85cba1e1 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8eebc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff85cd1fe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010fd7cad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x000000010fd7c9b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x000000010fe2f2bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff85ccd7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff85cba1e1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8eebc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff85ccff4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff85ccfd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff85cba1d1 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8eebc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff85ccff4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff85ccfd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff85cba1d1 start_wqthread + 13
Thread 13:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff8eebc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff85cd1fe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010fbf6ead ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x0000000110a04411 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool (WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x000000010ff55b3a WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x000000010fe2f2bf ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff85ccd7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff85cba1e1 thread_start + 13
Thread 14:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff8eebc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff85cd1fe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x000000010fbf6ead ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x0000000110a04411 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool (WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x000000010ff55b3a WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x000000010fe2f2bf ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff85ccd7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff85cba1e1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8eebc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff85ccff4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff85ccfd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff85cba1d1 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8eebc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff85ccff4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff85ccfd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff85cba1d1 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8eebc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff85ccff4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff85ccfd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff85cba1d1 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8eebc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff85ccff4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff85ccfd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff85cba1d1 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8eebc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff85ccff4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff85ccfd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff85cba1d1 start_wqthread + 13
Thread 20:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff8eebc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff85cd2023 _pthread_cond_wait + 927
2 com.apple.CoreVideo 0x00007fff83c06ea3 CVDisplayLink::waitUntil(unsigned long long) + 271
3 com.apple.CoreVideo 0x00007fff83c06201 CVDisplayLink::runIOThread() + 529
4 com.apple.CoreVideo 0x00007fff83c05fd7 startIOThread(void*) + 148
5 libsystem_c.dylib 0x00007fff85ccd7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff85cba1e1 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8eebc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff85ccff4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff85ccfd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff85cba1d1 start_wqthread + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8eebc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff85ccff4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff85ccfd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff85cba1d1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000001b8e8d330 rbx: 0x00000001118ede28 rcx: 0x000000017be5d800 rdx: 0x0000000000000000
rdi: 0x000000016b7c4400 rsi: 0x0000000000000001 rbp: 0x00007fff503a1230 rsp: 0x00007fff503a1220
r8: 0x0000000176b58800 r9: 0x0000000000000000 r10: 0x000000011183b438 r11: 0x0000000000000006
r12: 0x00000001118ed000 r13: 0x00000001118ed068 r14: 0x0000000000000001 r15: 0x00000001118ed0a0
rip: 0x000000010fd7d9a6 rfl: 0x0000000000010206 cr2: 0x00000001b8e8d340
Logical CPU: 6
Binary Images:
0x10f85d000 - 0x10f85dfff com.apple.WebProcess (8536 - 8536.29.13) <7BF7FDCB-1C85-39A4-AD5F-E0ECA09F944A> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
0x10f866000 - 0x10f866fff WebProcessShim.dylib (7536.29.13) <71FADD19-CC76-385F-9641-F57E1D163F92> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcessShim.dylib
0x10f898000 - 0x10fa84fff com.apple.WebKit2 (8536 - 8536.29.13) <79F556BC-7179-3B80-A219-0A893EABDB7E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x10fbf0000 - 0x10fe8bfff com.apple.JavaScriptCore (8536 - 8536.29.3) <FB8318B8-26EF-39B7-8EBD-353DDC4CB74F> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
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Recurring Message "You Shut Down Your Computer Because of a Problem"
I had a computer crash and since then I get a prompt after login (administrator or any other account) stating: "You shut down your computer because of a problem" and even when I choose to open the apps that were open during the crash it still prompts me again after a reboot.
Steps I have taken:
1. Booted into recovery and performed a disk and permissions repair to no avail
2. Attempted to login on other accounts and received same error.
3. Used Onyx to clear the cache on boot, kernel as well as applications
4. Used Oynx to rebuild the LaunchServices and dyld's shared cache.
Still have the problem even after booting into Safe Mode (prompt did not appear then, but reappeared when booting normally)
Any ideas.Well this is the latest cut from the shutdown system log:
15014356 com.apple.launchd 1 com.apple.launchd 1 Handled kevent.
15014360 com.apple.launchd 1 com.apple.launchd 1 MIG demux succeeded.
15014368 com.apple.launchd 1 com.apple.launchd 1 MIG request.
20014942 com.apple.launchd 1 com.apple.launchd 1 MIG callout: 137000
20014961 com.apple.launchd 1 com.apple.launchd 1 Dispatching kevent (ident/filter): 140546161005056/-7
20015033 com.apple.launchd 1 com.apple.launchd 1 System: Shutdown timer firing.
20015055 com.apple.launchd 1 com.apple.launchd 1 System: Still alive with 2/1 (normal/anonymous) children.
20015069 com.apple.launchd 1 com.apple.securityd 16 PID is still valid
20015087 com.apple.launchd 1 com.apple.securityd 16 Killability: dirty/idle-exit unsupported
20015098 com.apple.launchd 1 com.apple.coreservices.appleevents 92 PID is still valid
20015113 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Killability: dirty/idle-exit supported
20015118 com.apple.launchd 1 com.apple.launchd 1 Handled kevent.
20015121 com.apple.launchd 1 com.apple.launchd 1 MIG demux succeeded.
20015130 com.apple.launchd 1 com.apple.launchd 1 MIG request.
20017392 com.apple.launchd 1 com.apple.launchd 1 MIG callout: 137000
20017409 com.apple.launchd 1 com.apple.launchd 1 Dispatching kevent (ident/filter): 140546157876984/-7
20017416 com.apple.launchd 1 com.apple.securityd 16 Dispatching kevent callback.
20017437 com.apple.launchd 1 com.apple.securityd 16 Exit timeout elapsed (20 seconds). Killing
20017465 com.apple.launchd 1 com.apple.securityd 16 Sent SIGKILL signal
20017470 com.apple.launchd 1 com.apple.launchd 1 Handled kevent.
20017473 com.apple.launchd 1 com.apple.launchd 1 MIG demux succeeded.
20017485 com.apple.launchd 1 com.apple.launchd 1 MIG request.
20017524 com.apple.launchd 1 com.apple.launchd 1 MIG callout: 69
20017532 com.apple.launchd 1 com.apple.launchd 1 System: Receive right returned to us: com.apple.SecurityServer
20017558 com.apple.launchd 1 com.apple.securityd 16 Tried to dispatch an already active job: PID is still valid.
20017564 com.apple.launchd 1 com.apple.launchd 1 System: No submanagers left.
20017569 com.apple.launchd 1 com.apple.securityd 16 Job is active: PID is still valid
20017574 com.apple.launchd 1 com.apple.securityd 16 Job was sent SIGTERM and SIGKILL.
20017578 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Job is active: PID is still valid
20017583 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Job was sent SIGTERM.
20017587 com.apple.launchd 1 com.apple.launchd 1 MIG demux succeeded.
20017590 com.apple.launchd 1 com.apple.launchd 1 MIG request.
20019370 com.apple.launchd 1 com.apple.launchd 1 MIG callout: 137000
20019379 com.apple.launchd 1 com.apple.launchd 1 Dispatching kevent (ident/filter): 37/-1
20019411 com.apple.launchd 1 com.apple.launchd 1 Handled kevent.
20019414 com.apple.launchd 1 com.apple.launchd 1 MIG demux succeeded.
20019421 com.apple.launchd 1 com.apple.launchd 1 MIG request.
20019447 com.apple.launchd 1 com.apple.launchd 1 MIG callout: 137000
20019457 com.apple.launchd 1 com.apple.launchd 1 Dispatching kevent (ident/filter): 16/-5
20019463 com.apple.launchd 1 com.apple.securityd 16 Dispatching kevent callback.
20019494 com.apple.launchd 1 com.apple.securityd 16 EVFILT_PROC event for job.
20019499 com.apple.launchd 1 com.apple.securityd 16 Reaping
20019534 com.apple.launchd 1 com.apple.securityd 16 Exited 20.002413 seconds after the first signal was sent
20019543 com.apple.launchd 1 com.apple.securityd 0 Exited while shutdown in progress. Processes remaining: 1/1
20019547 com.apple.launchd 1 com.apple.securityd 0 Job is useless. Removing.
20019553 com.apple.launchd 1 com.apple.securityd 0 Closing receive right for com.apple.SecurityServer
20019561 com.apple.launchd 1 com.apple.securityd 0 Mach service deleted: com.apple.SecurityServer
20019569 com.apple.launchd 1 com.apple.securityd 0 Removed
20019574 com.apple.launchd 1 com.apple.launchd 1 System: No submanagers left.
20019578 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Job is active: PID is still valid
20019582 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Job was sent SIGTERM.
20019586 com.apple.launchd 1 com.apple.launchd 1 Handled kevent.
20019589 com.apple.launchd 1 com.apple.launchd 1 MIG demux succeeded.
20019596 com.apple.launchd 1 com.apple.launchd 1 MIG request.
20019927 com.apple.launchd 1 com.apple.launchd 1 MIG callout: 137000
20019936 com.apple.launchd 1 com.apple.launchd 1 Dispatching kevent (ident/filter): 140546156860424/-7
20019941 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Dispatching kevent callback.
20019954 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Exit timeout elapsed (20 seconds). Killing
20019973 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Sent SIGKILL signal
20019976 com.apple.launchd 1 com.apple.launchd 1 Handled kevent.
20019980 com.apple.launchd 1 com.apple.launchd 1 MIG demux succeeded.
20019986 com.apple.launchd 1 com.apple.launchd 1 MIG request.
20020571 com.apple.launchd 1 com.apple.launchd 1 MIG callout: 137000
20020579 com.apple.launchd 1 com.apple.launchd 1 Dispatching kevent (ident/filter): 73/-1
20020597 com.apple.launchd 1 com.apple.launchd 1 Handled kevent.
20020601 com.apple.launchd 1 com.apple.launchd 1 Dispatching kevent (ident/filter): 92/-5
20020605 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Dispatching kevent callback.
20020608 com.apple.launchd 1 com.apple.coreservices.appleevents 92 EVFILT_PROC event for job.
20020611 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Reaping
20020630 com.apple.launchd 1 com.apple.coreservices.appleevents 92 Exited 20.000797 seconds after the first signal was sent
20020637 com.apple.launchd 1 com.apple.coreservices.appleevents 0 Exited while shutdown in progress. Processes remaining: 0/1
20020648 com.apple.launchd 1 com.apple.coreservices.appleevents 0 Job was last to exit during shutdown of: System.
20020652 com.apple.launchd 1 com.apple.coreservices.appleevents 0 Job is useless. Removing.
20020657 com.apple.launchd 1 com.apple.coreservices.appleevents 0 Closing receive right for com.apple.coreservices.appleevents
20020681 com.apple.launchd 1 com.apple.coreservices.appleevents 0 Mach service deleted: com.apple.coreservices.appleevents
20020689 com.apple.launchd 1 com.apple.coreservices.appleevents 0 Removed
20020694 com.apple.launchd 1 com.apple.launchd 1 System: No submanagers left.
20020697 com.apple.launchd 1 com.apple.launchd 1 System: Removing.
20020701 com.apple.launchd 1 com.apple.launchd 1 System: Removing job manager.
20020704 com.apple.launchd 1 0x7fd373c27610.anonymous.launchd 1 Reaping
20020711 com.apple.launchd 1 0x7fd373c27610.anonymous.launchd 0 Removed
20020849 com.apple.launchd 1 com.apple.launchd 1 System: Userspace shutdown finished at: Tue Jul 9 14:36:55 2013
20020860 com.apple.launchd 1 com.apple.launchd 1 System: Userspace shutdown took approximately 20 seconds.
20020904 com.apple.launchd 1 com.apple.launchd 1 VM statistics (now): Free: 1481341 Active: 163424 Inactive: 183775 Reactivations: 76638 PageIns: 1514234 PageOuts: 0 Faults: 187281111 COW-Faults: 20294866 Purgeable: 44 Purges: 47114
20020929 com.apple.launchd 1 com.apple.launchd 1 System: Stray process at shutdown: PID 11232 PPID 1 PGID 11231 tuxera_ntfs_dae
20020941 com.apple.launchd 1 com.apple.launchd 1 System: Sending SIGTERM to PID 11232 and continuing...
20020959 com.apple.launchd 1 com.apple.launchd 1 System: About to call: reboot(RB_HALT). -
Has the "You shut down your computer because of a problem" message changed?
When I restart the computer after a Kernal Panic I get the message "You shut down your computer because of a problem. Click Report to see detailed information and send a report to Apple"; 2 buttons are shown: "Ignore" and "Report...". For some time now, when I click on "Report..." the message disappears but I used to get a window allowing me to type in information about (something like) what I was doing prior to the problem occurring with a button (something like) 'Send Report". Since the "Report" button now causes the message to disappear, is a Report still going to Apple? Thank you.
Open Console app
View the System Diagnostic Reports by clicking on the disclosure triangle next to it in the log list. If the log list isn't visible, click the Show Log List button.
Look for the latest report starting with "kernel"
Select the report and it will show in the pane on the right.
Select everything in the report except the Anonymous UUID.
Copy and paste it into a reply here. -
My Mac Mountain Lion desktop computer keeps saying, "You shut down your computer because of a problem." How do I keep this from happening?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Select the most recent panic log under System Diagnostic Reports. Post the contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports. -
Slow Shut Down Time For Macbook Pro Retina Snow Leapord
Hello, I was hoping somoene could help me with the following problems.
I have brand new Macbook Pro Retina, 15inch, 16G RAM, 500G of SSD, running Mountain Lion, and lots of professional recording software. My macbook frequently shuts down after 30 seconds, that wonderful grey wheel spinning in the center of the screen as if it were an old PC.
I've contacted apple frequently. They check to see that I've repaired disk permission, they reset...the RAM i believe, they ask if i shut down all the programs. Even through doing all of this, usually my macbook takes 30 seconds to shut down. Sometimes it takes only 5, which is how it usually should be. ANd this occurence seems to be inconsistent with the apps I use. Sometimes it takes long to shutdown when i've barely used a thing. Other times it shuts down immediately when i've used a lot of different programs at once. So there's no constant.
The apple boys suggest reformatting the computer to make sure it isn't a hardware issue. I refuse to accept that after only 3 months of use I already have to reformat everything. It's not the most enjoyable experience because I'd have to reinstal all my audio software despite Time Machine's magic tricks. Any suggestions?
Here is a link I've found on the matter: http://thecustomizewindows.com/2013/02/fix-mountain-lion-slow-shut-down-time/These terminal commands decrease the excecution time of a process that has caused slow shutdown times for many users. This resolved my slow shutdowns. IF you are comfortable using terminal you can give them a shot, but be VERY careful using terminal.
These terminal commands should also fix the problem then and kill the services after 2 seconds:
Code:
sudo launchctl unload /System/Library/LaunchDaemons/com.apple.coreservices.appleevents.plist sudo defaults write /System/Library/LaunchDaemons/com.apple.coreservices.appleevents ExitTimeOut -int 2 sudo launchctl load /System/Library/LaunchDaemons/com.apple.coreservices.appleevents.plist -
Shut down time increased on Lion
Stats: 2.7 GHz Intel Core i7 / 8GB 133 MHz DDR3 / 13" MBP
As bugy as it was, I got Lion as soon as it came out and dealt with problems. However, even after several clean starts (wiping and reinstalling), I still have a very slow shut down time. Sometimes it decides to shut down in seconds, sometimes I have to wait up to 20-25 seconds. This is a big deal when coming from SL which took only 3-4 seconds.
I've cleaned all apps, changed all settings, and did everything all other posts said, but it's still not improving the time. Would it be wise to just downgrade to SL?CalebWynn wrote:
As bugy as it was, I got Lion as soon as it came out and dealt with problems.
I had the first GM also and no problems.
I still have a very slow shut down time. Sometimes it decides to shut down in seconds, sometimes I have to wait up to 20-25 seconds. This is a big deal when coming from SL which took only 3-4 seconds.
Could be Lion's Resume feature?
Would it be wise to just downgrade to SL?
That's your call, you are now an expert on clean installs
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