Shutdown does not function correctly

The shutdown function does not shut down PC.  It cycles to the start page.   This started after I installed HP Protect  Tools.   

What Bios version are you running?
Try the newest:
https://forum-en.msi.com/index.php?topic=161117.msg1185727#new
>>Use the MSI HQ Forum USB flasher<<
Included with the flash tool is memtest, run memtest first to verify no memory errors. You may want to perform the flash with a single stick of memory installed.
Let us know if this fixes the problem.
The next thing to try is see if it is the IMC, did you buy 2x 4gb kits or a 4x4 kit?
Try removing 1 kit, (Check s/n if nessesary) many people have issues with 4 sticks unless they are from the same batch.

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