Shutting down and restating by itself, unable to slide to unlock

My iPod touch is shutting down and restarting repeatedly by itself.  Im also unable to slide to unlock. 

Try:                                               
- iOS: Not responding or does not turn on           
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable                     
- Try on another computer                                                       
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     

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  • Mid 2010 15" Macbook Pro Random Shut down and Restart

    I know this questions have more than likely come up a few times. But I have a mid 2010 15" Macbook pro that, for the last year, has randomly shut-down and restated displaying an error message each time. I have had this computer into three different computer repair shops over the last few months, two of which were apple certified, and have had a range of reasons provided for the issue. Anything from Motherboard to hard drive to virus. I have replaced the hard drive, did a complete reformat three times, and downgraded my OSX. But I still have the same issue. I recently came across some support tickets referring to an issue with this model of Mac, something to do with the graphics card. I downloaded a program that was supposed to be a work around, but am still having shutdown issues. I also heard that apple did a free replacement of the motherboard on these machines within 3 yeas of purchase. Obviously I am past that point, but I was hoping that there would be some other suggestions. I have ran an etrecheck on my machine and have attached it below. Can anyone provided any ideas of how I can fix this without having to buy a new motherboard?
    Thanks for the help...
    Cheers,
    EtreCheck version: 2.1.8 (121)
    Report generated April 1, 2015 at 11:29:41 AM NDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro6,2
        1 2.4 GHz Intel Core i5 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 507
    Video Information: ℹ️
        Intel HD Graphics - VRAM: 288 MB
            Color LCD 1440 x 900
        NVIDIA GeForce GT 330M - VRAM: 256 MB
    System Software: ℹ️
        OS X 10.9.5 (13F1066) - Time since boot: 0:38:12
    Disk Information: ℹ️
        Crucial_CT512MX100SSD1 disk0 : (512.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macbook Pro (disk0s2) / : 511.25 GB (400.62 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS23N 
    USB Information: ℹ️
        Seagate Wireless 1 TB
            SEAGATE WIR (disk1s1) /Volumes/SEAGATE WIR : 1.00 TB (15.21 GB free)
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
        Apple Inc. iPad
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
    Launch Agents: ℹ️
        [running]    com.hp.productresearch.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.prosofteng.DriveGenius.locum.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [running]    com.memeo.Memeod.plist [Click for support]
        [running]    com.prosofteng.DGMonitor.plist [Click for support]
    User Login Items: ℹ️
        gfxCardStatus    Application  (/Applications/gfxCardStatus.app)
        iTunesHelper    UNKNOWN Hidden (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
        GoFlex Home Agent    Application  (/Applications/GoFlex Home Desktop Applications/GoFlex Home Agent.app)
        MemeoAgent    Application  (/Applications/Memeo Backup/Memeo Backup.app/Contents/Agents/MemeoAgent.app)
        Caffeine    Application  (/Applications/Caffeine.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 537 - SDK 10.9
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    3rd Party Preference Panes: ℹ️
        Growl  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macbook Pro: Disk size: 511.25 GB Disk used: 110.63 GB
        Destinations:
            Time Machine Backups [Local]
            Total size: 999.83 GB
            Total number of backups: 19
            Oldest backup: 2014-04-28 18:55:47 +0000
            Last backup: 2015-03-30 15:07:42 +0000
            Size of backup disk: Adequate
                Backup size 999.83 GB > (Disk used 110.63 GB X 3)
    Top Processes by CPU: ℹ️
            25%    iTunes
             9%    Image Capture Extension
             9%    WindowServer
             7%    HP Product Research
             7%    HP Device Monitor
    Top Processes by Memory: ℹ️
        335 MB    iTunes
        232 MB    com.apple.WebKit.WebContent
        180 MB    SophosScanD
        172 MB    InterCheck
        163 MB    Finder
    Virtual Memory Information: ℹ️
        2.28 GB    Free RAM
        2.98 GB    Active RAM
        2.24 GB    Inactive RAM
        1.09 GB    Wired RAM
        666 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Apr 1, 2015, 11:14:05 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/NeatScannersICDriver_2015-04-0 1-111405_[redacted].crash
        Apr 1, 2015, 10:51:09 AM    /Library/Logs/DiagnosticReports/Kernel_2015-04-01-105109_[redacted].panic [Click for details]
        Apr 1, 2015, 10:51:00 AM    Self test - passed
        Mar 31, 2015, 10:57:45 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225745_[redacted].panic [Click for details]
        Mar 31, 2015, 10:56:45 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225645_[redacted].panic [Click for details]
        Mar 31, 2015, 02:05:12 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-31-140512_[redacted].panic [Click for details]
        Mar 30, 2015, 09:58:02 AM    /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095802_[redacted].crash
        Mar 30, 2015, 09:57:20 AM    /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095720_[redacted].crash
        Mar 30, 2015, 09:52:27 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-30-095227_[redacted].panic [Click for details]
        Mar 29, 2015, 10:50:36 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-29-225036_[redacted].panic [Click for details]
        Mar 29, 2015, 10:48:28 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-03-29-224 828_[redacted].crash
        Mar 29, 2015, 10:48:27 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-224827_[redacted].crash
        Mar 29, 2015, 10:43:01 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-29-224301_[reda cted].crash
        Mar 29, 2015, 10:42:45 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2015-03-29-224245_ [redacted].crash
        Mar 29, 2015, 10:40:12 PM    /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-224012_[redacted].crash
        Mar 29, 2015, 10:40:12 PM    /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224012_[redacted].crash
        Mar 29, 2015, 10:40:04 PM    /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224004_[redacted].crash
        Mar 29, 2015, 10:39:51 PM    /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223951_[redacted].crash
        Mar 29, 2015, 10:39:43 PM    /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-223943_[redacted].crash
        Mar 29, 2015, 10:39:33 PM    /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223933_[redacted].crash
        Mar 29, 2015, 10:38:08 PM    /Library/Logs/DiagnosticReports/mdworker_2015-03-29-223808_[redacted].crash
        Mar 29, 2015, 10:35:40 PM    /Library/Logs/DiagnosticReports/SophosAutoUpdate_2015-03-29-223540_[redacted].c rash
        Mar 29, 2015, 09:39:20 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-29-213920_[redacted].panic [Click for details]
        Mar 29, 2015, 09:02:38 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-29-210238_[redacted].panic [Click for details]
        Mar 29, 2015, 08:57:35 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-29-205735_[redacted].panic [Click for details]
        Mar 27, 2015, 12:50:20 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-27-005020_[redacted].panic [Click for details]
        Mar 24, 2015, 09:13:40 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-24-091340_[redacted].panic [Click for details]
        Mar 23, 2015, 01:13:08 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-23-131308_[redacted].panic [Click for details]
        Mar 23, 2015, 12:32:04 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-23-123204_[redacted].panic [Click for details]
        Mar 22, 2015, 09:58:16 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-22-215816_[redacted].panic [Click for details]
        Mar 22, 2015, 09:49:55 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214955_[redacted].panic [Click for details]
        Mar 22, 2015, 09:48:48 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214848_[redacted].panic [Click for details]

    I know this questions have more than likely come up a few times. But I have a mid 2010 15" Macbook pro that, for the last year, has randomly shut-down and restated displaying an error message each time. I have had this computer into three different computer repair shops over the last few months, two of which were apple certified, and have had a range of reasons provided for the issue. Anything from Motherboard to hard drive to virus. I have replaced the hard drive, did a complete reformat three times, and downgraded my OSX. But I still have the same issue. I recently came across some support tickets referring to an issue with this model of Mac, something to do with the graphics card. I downloaded a program that was supposed to be a work around, but am still having shutdown issues. I also heard that apple did a free replacement of the motherboard on these machines within 3 yeas of purchase. Obviously I am past that point, but I was hoping that there would be some other suggestions. I have ran an etrecheck on my machine and have attached it below. Can anyone provided any ideas of how I can fix this without having to buy a new motherboard?
    Thanks for the help...
    Cheers,
    EtreCheck version: 2.1.8 (121)
    Report generated April 1, 2015 at 11:29:41 AM NDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro6,2
        1 2.4 GHz Intel Core i5 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 507
    Video Information: ℹ️
        Intel HD Graphics - VRAM: 288 MB
            Color LCD 1440 x 900
        NVIDIA GeForce GT 330M - VRAM: 256 MB
    System Software: ℹ️
        OS X 10.9.5 (13F1066) - Time since boot: 0:38:12
    Disk Information: ℹ️
        Crucial_CT512MX100SSD1 disk0 : (512.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macbook Pro (disk0s2) / : 511.25 GB (400.62 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS23N 
    USB Information: ℹ️
        Seagate Wireless 1 TB
            SEAGATE WIR (disk1s1) /Volumes/SEAGATE WIR : 1.00 TB (15.21 GB free)
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
        Apple Inc. iPad
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
    Launch Agents: ℹ️
        [running]    com.hp.productresearch.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.prosofteng.DriveGenius.locum.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [running]    com.memeo.Memeod.plist [Click for support]
        [running]    com.prosofteng.DGMonitor.plist [Click for support]
    User Login Items: ℹ️
        gfxCardStatus    Application  (/Applications/gfxCardStatus.app)
        iTunesHelper    UNKNOWN Hidden (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
        GoFlex Home Agent    Application  (/Applications/GoFlex Home Desktop Applications/GoFlex Home Agent.app)
        MemeoAgent    Application  (/Applications/Memeo Backup/Memeo Backup.app/Contents/Agents/MemeoAgent.app)
        Caffeine    Application  (/Applications/Caffeine.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 537 - SDK 10.9
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    3rd Party Preference Panes: ℹ️
        Growl  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macbook Pro: Disk size: 511.25 GB Disk used: 110.63 GB
        Destinations:
            Time Machine Backups [Local]
            Total size: 999.83 GB
            Total number of backups: 19
            Oldest backup: 2014-04-28 18:55:47 +0000
            Last backup: 2015-03-30 15:07:42 +0000
            Size of backup disk: Adequate
                Backup size 999.83 GB > (Disk used 110.63 GB X 3)
    Top Processes by CPU: ℹ️
            25%    iTunes
             9%    Image Capture Extension
             9%    WindowServer
             7%    HP Product Research
             7%    HP Device Monitor
    Top Processes by Memory: ℹ️
        335 MB    iTunes
        232 MB    com.apple.WebKit.WebContent
        180 MB    SophosScanD
        172 MB    InterCheck
        163 MB    Finder
    Virtual Memory Information: ℹ️
        2.28 GB    Free RAM
        2.98 GB    Active RAM
        2.24 GB    Inactive RAM
        1.09 GB    Wired RAM
        666 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Apr 1, 2015, 11:14:05 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/NeatScannersICDriver_2015-04-0 1-111405_[redacted].crash
        Apr 1, 2015, 10:51:09 AM    /Library/Logs/DiagnosticReports/Kernel_2015-04-01-105109_[redacted].panic [Click for details]
        Apr 1, 2015, 10:51:00 AM    Self test - passed
        Mar 31, 2015, 10:57:45 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225745_[redacted].panic [Click for details]
        Mar 31, 2015, 10:56:45 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225645_[redacted].panic [Click for details]
        Mar 31, 2015, 02:05:12 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-31-140512_[redacted].panic [Click for details]
        Mar 30, 2015, 09:58:02 AM    /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095802_[redacted].crash
        Mar 30, 2015, 09:57:20 AM    /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095720_[redacted].crash
        Mar 30, 2015, 09:52:27 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-30-095227_[redacted].panic [Click for details]
        Mar 29, 2015, 10:50:36 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-29-225036_[redacted].panic [Click for details]
        Mar 29, 2015, 10:48:28 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-03-29-224 828_[redacted].crash
        Mar 29, 2015, 10:48:27 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-224827_[redacted].crash
        Mar 29, 2015, 10:43:01 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-29-224301_[reda cted].crash
        Mar 29, 2015, 10:42:45 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2015-03-29-224245_ [redacted].crash
        Mar 29, 2015, 10:40:12 PM    /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-224012_[redacted].crash
        Mar 29, 2015, 10:40:12 PM    /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224012_[redacted].crash
        Mar 29, 2015, 10:40:04 PM    /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224004_[redacted].crash
        Mar 29, 2015, 10:39:51 PM    /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223951_[redacted].crash
        Mar 29, 2015, 10:39:43 PM    /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-223943_[redacted].crash
        Mar 29, 2015, 10:39:33 PM    /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223933_[redacted].crash
        Mar 29, 2015, 10:38:08 PM    /Library/Logs/DiagnosticReports/mdworker_2015-03-29-223808_[redacted].crash
        Mar 29, 2015, 10:35:40 PM    /Library/Logs/DiagnosticReports/SophosAutoUpdate_2015-03-29-223540_[redacted].c rash
        Mar 29, 2015, 09:39:20 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-29-213920_[redacted].panic [Click for details]
        Mar 29, 2015, 09:02:38 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-29-210238_[redacted].panic [Click for details]
        Mar 29, 2015, 08:57:35 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-29-205735_[redacted].panic [Click for details]
        Mar 27, 2015, 12:50:20 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-27-005020_[redacted].panic [Click for details]
        Mar 24, 2015, 09:13:40 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-24-091340_[redacted].panic [Click for details]
        Mar 23, 2015, 01:13:08 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-23-131308_[redacted].panic [Click for details]
        Mar 23, 2015, 12:32:04 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-23-123204_[redacted].panic [Click for details]
        Mar 22, 2015, 09:58:16 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-22-215816_[redacted].panic [Click for details]
        Mar 22, 2015, 09:49:55 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214955_[redacted].panic [Click for details]
        Mar 22, 2015, 09:48:48 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214848_[redacted].panic [Click for details]

  • Macbook Pro Randomly Shuts Down and Restarts

    Hi There,
    This issue appears to have occured for other people in different forms but there does not appear to have been a conclusive answer to the problem, so here's hoping someone here might be able to provide some further insight into the issue, and with some luck, a solution.
    I have an early 2008 MacBook Pro running OS X 10.7.2 (plugged-in to power) that has started to randomly shut down and then restart itself (goes through all the start up screens; Apple logo etc.). It doesn't appear to be just a straight restart of the machine, but it shuts down, and then a couple of seconds later, reboots, as though it is two different actions...
    The computer does this pretty randomly, and now quite often. It happens when applications are running, Safari for example, and when nothing is running and i just go to open Finder or use Spotlight.
    I haven't had this issue in the past (some 3+ years of full time use now) and as far as i'm aware, nothing changed on the computer immediately prior to the issue occuring (no updates, installs etc.).
    I've checked the systen log which, each time the issue occurs, returns the message 'Previous Shutdown Cause: -128'. I've sought reference as to what this refers to, but it would appear to be a mystery to the WWW.
    I have tried the following solutions with no success:
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    Your help is much appreciated! Thanks.

    I know this is a really old thread, and everyone's probably already bought new computers now. However, I'm still using my 2010 MacBook Pro and have been experiencing this very frustrating issue. However, I think I just found a way to open a finder window that prevents the shut down. In Finder>Preferences>General, under "New Finder windows show", I had "All my files" selected (BAD?), which probably was the cause, because setting that to "Desktop" instead has prevented shut downs, for now. Just thought I should share this tip, in case anyone else suffers from this annoying issue.  If anyone has a better tip or a real fix, please post a reply! There are still people, like myself, working on these older machines who would appreciate the info. THANKS!

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    Take a look at this link, http://support.apple.com/kb/ts3129

  • I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

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    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
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    Try:
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    Aoifemarie wrote:
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