Shutting down computer

screen says unknown software exception oxc000005 occured in the application oxc76277eb2, click to terminate program. This occurs when I shut down computer sometimes. Is there anything I can do to remedy this?

oxc000005
It's 0xC0000005.
When you use computers, you need to distinguish between O (oh) and 0 (zero). And you need to learn to count the zeros.
Which Computer? Which Windows?
-Jerry

Similar Messages

Iphoto will not close or let me shut down computer. Now it's frozen and can't even view photos. Thanks.

I don't know how this started, but I'm unable to shut down my computer because I get message saying my photos are being synced with online... which they aren't. Now iphoto is frozen. Can't shut down computer or view photos.
Thanks for any help you can provide.
I have a MacBook Pro bought about 18 mos ago.

Force restart your computer, back up your iPhoto library, depress the option an command keys, launch iPhoto and rebuild the library
LN

Iphoto has been importing photos for over an hour and i can't get it to stop. can't stop importing and can't shut down computer.

iphoto has been importing photos for over n hour and I can't get it to stop. Can't get out of iphoto and can't shut down computer.

iPhoto works best when the source (Pictures folder) is on a different disk drive than the iPhoto Library is on.
And you need to have enough free disk space to work with, the faster the better.
Also, do not keep your media folders and those in your home folder on the same drive as the system, also another bottleneck.
Until or unless you have everything on 1400MB/sec SSD PCIe controller, you want
System boot drive
Media and data folders and such
scratch
backup
etc
I put iPhoto on an SSD off an SSD PCIe Sonnet Tempo card
If you stop- it, you will need to trash the Library it was creating.
Reading and writing to/from the same hard drive will be slow.
You don't mention which Mac, or how large you are trying to import etc
Also the support page and link to the iPhoto Commuinity is off this page:
http://www.apple.com/support/iphoto
Take a look in Activity Monitor. See what the % being used for iPhoto, how many pageouts, how much free space on the various disk drives, and how much RAM do you have installed?
http://support.apple.com/kb/HT1342

Install 1102w--prints wireless, I shut down computer, drivers disappear from computer. Why?

I install HP 1102W drivers successfully on my Windows 7 64bit. Prints wireless. Shut down computer and lose printers drivers, Check System Restore, and nt indications drivers were loaded. What happened to the print drivers on my computer?

Download and install this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Firefox will not connect to internet after upgrade. The window pops up but shows "connecting " in tab. And then it sit there. Close it down and then try to reopen it and get message " Firefox already running, Exit program or shut down computer" ???

Firefox will not connect to internet after upgrade. The window pops up but shows "connecting " in tab. And then it sit there. Close it down and then try to reopen it and get message " Firefox already running, Exit program or shut down computer" ?????????????????

1st problem see http://kb.mozillazine.org/Firewalls
2nd problem, to close Firefox properly use File > Exit
:not with the [x] in upper right corner which close window
:see http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit
:if restarting use "Restartless Restart" extension as mentioned there.
 Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

There are times when I try to start firefox 3.6 that it does not come up,but when I click it again, I get fire fox is running but not responing, close fire fox, or shut down computer. There are other times that it starts up normaly wit no probs

# Question
there are times when I try to start firefox 3.6 that it does not come up,but when I click it again, I get fire fox is running but not responding, close fire fox, or shut down computer. There are other times that it starts up normally wit no probs
..

Not using any mouse pad, I have a very smooth desktop. But I just tried to use a sheet of A4 printing paper, but no result, the problem persisted.
Someone on this forum suggested, that USB3 may interfere with the magic mouse.
I have 2 LaCie HDD's about 70 cm away from the mouse, I use them on Thunderbolt. But in operation or not - the result is the same, the mouse plays up! Just now I was clicking the desktop and the mouse created a new folder!!
Thanks for the advice, Bee
Cheers, Gerd

HT4539 My downloads are incomplete, in some cases only 30 seconds per episode. completely shut down computer and programs. Is there a real human to talk to?? Tech person nice but referrals to links too complicated. THX

Easy way to fix this download problem. Tech person nice but referrals to links WAY too complicated. I just want to easily load program I paid for.
My downloads are incomplete, in some cases only 30 seconds per episode. completely shut down computer and programs to try to remedy.
Is there a real human to talk to at Itunes who won't say your warrenty is over so I can't help you?? THX

Easy way to fix this download problem. Tech person nice but referrals to links WAY too complicated. I just want to easily load program I paid for.
My downloads are incomplete, in some cases only 30 seconds per episode. completely shut down computer and programs to try to remedy.
Is there a real human to talk to at Itunes who won't say your warrenty is over so I can't help you?? THX

AutoTrim & Include Subfolders From A Folder & Preserve Subfolder Structure & Auto Shut Down Computer - ALL In Batch Processing Mode And Match Volume Mode ?

Hi! I salute you all!
First of all I want to excuse my english (it's not my native language)!
In 2014 we are dealing with thousands of files (video, audio, etc.), because of the present powerful technology, still... we are missing very important and useful parts for doing our jobs properly and very quickly!
In this case is Adobe Audition too, in my oppinion!
Adobe Audition is a great program, which help us to edit in many ways our audio files, but... unfortunatelly has major missing parts, which would be nice to be implemented as soon as possible!
Some of them are are right below this line:
1. AutoTrim (for removing silences from audio files, before and after)
2. Include Subfolders From A Folder (when adding a folder for working with, we should have the possibillity to add its subfolders too)
3. Preserve Subfolder Structure (when exporting a folder with its all subfolders, we should have the possibillity to export the exact structure like the original)
4. Auto Shut Down Computer (when all the tasks/jobs are done, we should be able to auto close the program and auto shut down our desktop/laptop as well)
When you will add these features which are so wanted, to have them all in Batch Processing mode and Match Volume mode as well, please?!
Many other audio softwares have all of these "old" possibillities, like "GoldWave" for instance (I am not advertising it at all), but the Adobe Audition which is more complex...doesn't so far!
I thank you all and I really wait for these very next future feature requests!
Have a nice day!
P.S.: Is this message/question read by Adobe stuff members (persons who can take decissions in this way) too, or only by us, the comunity members?!

Hello Kavans,
Thank you for the details of the issue you are experiencing with your MacBook Pro. I recommend reviewing the following article for this issue:
Mac OS X: Why your Mac might not sleep or stay in sleep mode
http://support.apple.com/kb/HT1776
Thank you for using Apple Support Communities.
Best,
Sheila M.

Firefox is starting up on its own. I don't want it to because sometimes I don't need it, and when I go to shut down, computer won't let me because Firefox is running and I didn't know it. What to do?

I used to be in control of whether or not Firefox would load for any particular session on my computer. Now, probably after some update I got in the recent past, Firefox has a mind of its own. It opens every time I turn on my computer. There are times I don't want to use any browser, including Firefox. For example, sometimes I just want to look at my mail. Don't have time for anything else, but my computer won't let me shut it down. Why? Firefox sneaked in. So I have to find it and close it before I can shut down the computer.
HELP!!! How can I stop Firefox from automatically loading?
Thanks.

Welcome to Apple Support Communities
First, when you are going to turn off or restart your Mac, you will see a box called "Reopen windows when logging back in" in the shutdown or restart window. Untick this box and see if the App Store opens automatically in the next startup.
If it starts, open System Preferences > Users and Groups > Login Items, and see if the App Store shows up. If so, remove it from this list

Firefox crashing when playing Zynga games (farmville, frontierville, farmtown, etc) and shuts down computer

See box below for example of error report. Flash is installed. Gateway Windows Vista. Is it a loading issue or needs more size added to Firefox while playing games? Shuts down Firefox and crashes computer.
Application Basics
Name Firefox
Version 3.6.6
Profile Directory Open Containing Folder
Installed Plugins about:plugins
Build Configuration about:buildconfig
Extensions
Name Version Enabled ID
Microsoft .NET Framework Assistant 0.0.0 true {20a82645-c095-46ed-80e3-08825760534b}
Google Shortcuts 2.0.6 true {5C46D283-ABDE-4dce-B83C-08881401921C}
Modified Preferences
Name Value
browser.history_expire_days.mirror 180
browser.history_expire_days_min 30
browser.places.importBookmarksHTML false
browser.places.smartBookmarksVersion 2
browser.startup.homepage_override.mstone rv:1.9.2.6
browser.tabs.loadInBackground false
extensions.lastAppVersion 3.6.6
network.cookie.prefsMigrated true
places.last_vacuum 1277642585
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.timeSpan 0
security.default_personal_cert Select Automatically
security.disable_button.openCertManager false
security.disable_button.openDeviceManager false

Installed plugins
Find more information about browser plugins at mozilla.org.
Help for installing plugins is available from plugindoc.mozdev.org.
Adobe Acrobat
File: nppdf32.dll
Version: 9.3.0.148
Adobe PDF Plug-In For Firefox and Netscape
MIME Type Description Suffixes Enabled
application/pdf Acrobat Portable Document Format pdf Yes
application/vnd.adobe.pdfxml Adobe PDF in XML Format pdfxml Yes
application/vnd.adobe.x-mars Adobe PDF in XML Format mars Yes
application/vnd.fdf Acrobat Forms Data Format fdf Yes
application/vnd.adobe.xfdf XML Version of Acrobat Forms Data Format xfdf Yes
application/vnd.adobe.xdp+xml Acrobat XML Data Package xdp Yes
application/vnd.adobe.xfd+xml Adobe FormFlow99 Data File xfd Yes
Mozilla Default Plug-in
File: npnul32.dll
Version: 1.0.0.15
Default Plug-in
MIME Type Description Suffixes Enabled
* Mozilla Default Plug-in * No
Shockwave Flash
File: NPSWF32.dll
Version: 10.1.53.64
Shockwave Flash 10.1 r53
MIME Type Description Suffixes Enabled
application/x-shockwave-flash Adobe Flash movie swf Yes
application/futuresplash FutureSplash movie spl Yes
Silverlight Plug-In
File: npctrl.dll
Version: 4.0.50524.0
4.0.50524.0
MIME Type Description Suffixes Enabled
application/x-silverlight npctrl scr Yes
application/x-silverlight-2 Yes
Windows Presentation Foundation
File: NPWPF.dll
Version: 3.5.30729.1
Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
MIME Type Description Suffixes Enabled
application/x-ms-xbap XAML Browser Application xbap Yes
application/xaml+xml XAML Document xaml Yes
Google Update
File: npGoogleOneClick8.dll
Version: 1.2.183.23
Google Update
MIME Type Description Suffixes Enabled
application/x-vnd.google.oneclickctrl.8 Yes
Java(TM) Platform SE 6 U20
File: npjp2.dll
Version: 6.0.200.2
Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
MIME Type Description Suffixes Enabled
application/x-java-applet Java Applet Yes
application/x-java-bean JavaBeans Yes
application/x-java-vm Yes
application/x-java-applet;version=1.1.1 Yes
application/x-java-bean;version=1.1.1 Yes
application/x-java-applet;version=1.1 Yes
application/x-java-bean;version=1.1 Yes
application/x-java-applet;version=1.2 Yes
application/x-java-bean;version=1.2 Yes
application/x-java-applet;version=1.1.3 Yes
application/x-java-bean;version=1.1.3 Yes
application/x-java-applet;version=1.1.2 Yes
application/x-java-bean;version=1.1.2 Yes
application/x-java-applet;version=1.3 Yes
application/x-java-bean;version=1.3 Yes
application/x-java-applet;version=1.2.2 Yes
application/x-java-bean;version=1.2.2 Yes
application/x-java-applet;version=1.2.1 Yes
application/x-java-bean;version=1.2.1 Yes
application/x-java-applet;version=1.3.1 Yes
application/x-java-bean;version=1.3.1 Yes
application/x-java-applet;version=1.4 Yes
application/x-java-bean;version=1.4 Yes
application/x-java-applet;version=1.4.1 Yes
application/x-java-bean;version=1.4.1 Yes
application/x-java-applet;version=1.4.2 Yes
application/x-java-bean;version=1.4.2 Yes
application/x-java-applet;version=1.5 Yes
application/x-java-bean;version=1.5 Yes
application/x-java-applet;version=1.6 Yes
application/x-java-bean;version=1.6 Yes
application/x-java-applet;jpi-version=1.6.0_20 Yes
application/x-java-bean;jpi-version=1.6.0_20 Yes


Why do you have to keep adding new items to farm town when the servers you have cant cope now?? No wonder so many people left, but now i see you are adding new items to get them all back, well all my friends have stoped playing because of all the problems. The main problam i have is that i cant work on other people farms therefore i cant earn coins ect ect, I keep getting this bloody sign saying connection to server timed out please tick the tick to reload the game, and as you know thats the end of that job. Please get your servers sorted out before adding anymore new items, I usually use firefox but i have also used IE they are both the same makes no differance. Regards John

Macbook Pro w/ retina freezes at least once a day, and I'm forced to shut down computer. What could be wrong?

I've had this macbook since August of last year, so it is still relatively new. For about a month the 'beach ball of death' has frozen my computer at least a couple times a week, which then I am forced to shut down the computer. What could be a reason for the constant freezing??

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was started. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V. Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report—it will be very long and not helpful.

Opening aperture 2.1.3 shuts down computer

When opening Aperture 2.1.3 it suddenly shuts down the computer once it has fully started up, a problem I have never encountered before. Any suggestions to what may have happened and how to get it fixed?
Cheers

There us no crash log, the whole computer just shuts down, zap out. No log gets written.
I tried to re-install Aperture, it loads and as soon as it is finished starting up the whole computer shuts down again. It only happens with Aperture. Before it was running ok.

HT201178 Keyboard was paired with IMac the shut down, computer is locked and keyboard cannot be found.

My Imac got shut down and is locked (password protected) I get a message showing keyboard not found. I now cannot access my computer.

You need to use a wired keyboard to boot the iMac.
OS X: Changing or resetting an account password

While using reliance netconnect getting message to shut down computer and restart

I have macbook pro os x 10.6.6. I am using reliance netconnect broadband+ with my mac but after 10 or 15 mins using internet i am getting message that i need to shut down and restart my computer. I am getting this message all the time. I find out that i need some drivers to fix this problem.
any help
Manohar

Hey Guys, I Had the same issue with a Reliance Broadband+ modem with model no. AC2736 while I was using it with my Macbook Pro containing OS X 10.6.7 (I recently updated the OS so its now 10.6.8) after using the modem for sometime I had a prompt in dark screen popped up in 5 different languages asking me to force restart the computer and I did it. The problem persisted after repeatative trials of resolving it by means told by Reliance customer support and also mentioned in different internet forums.
Then I went to the dealer and asked them to exchange the modem because its a problem with the modem (or software) and then to called Reliance customer support for a proper and effective solusion. After repeatative trial the modem manufacturer's athorised accociate in Calcutta comfirmed that ZTE does not have any update for Mac OS X 10.6.5 onwards so as of now, there is NO solution for this problem (confirmed first by ZTE and later Reliance). So if you guys are having any problem with this modem and the its still under warranty, call the customer support, they will take this modem back and refund your money as they promised to do in my case.
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AcroRd32.exe will not shut down when shutting down computer.

Windows 7.   Adobe Reader XI Ver. 11.0.06
Get message that AcroRd32.exe is preventing computer from shutting down.
I think this started when the .06 upgrade was installed, but not sure.

Thanks for the reply Pat,
Looking at the processes, when I open Acrobat reader it opens 2 ArcoRd32.exe *32.   I use Opera Browser and I noticed that it opens 2 ArcoRd32.exe *32 also.   If I close the Acrobat Reader, 2 of the ArcoRd32's drop but 2 stay open, the ones opened with the Opera Browser continue to run.
I did a search on the web and found out that this is an add-on to the browser (Internet Explorer, Opera, Firefox and Safari) and it allows you to open PDF files directly in the browser.   It also stated that there can be a problem of ArcoRd32 not closing and it instructs you to go to the Task Manager and end the process, just as you had stated.
At least I know what the problem is now and I can deal with it.
Thanks again for you assistance with this situation.   I have been VERY SATISFIED with your assistance.   You have been very professional and I really appreciate it.
Herm

Shutting down computer

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