Shutting down trouble

This has been happening for a while now and im not sure what the problem could be. Each time i shut down my computer after being on the Itunes application it always comes up with the same thing "End program" then different squiggles and random letters follow it. It doesnt give me any problems but id like to know why it does that and is there any way to stop it,as i think it may be one of the reasons my computer goes slower.

Might be something like antivirus or adware interfering with iTUnes as it shuts down or closes. But we'll do this first to see if it fixes it.
Goto control panel>add and remove and uninstall BOTH itunes and quicktime. doing this will not loose any music or playlist. Now go here and roll down to the section "Clean up iTunes installer files on the computer" http://docs.info.apple.com/article.html?artnum=93976
Now disable antivirus and any security programs, then goto apple.com and download/install the latest version of iTUnes.
If after this it still happens, scan the PC with antivirus AND an adware scanner like Ewido http://www.ewido.com

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Failed shut down trouble shooting tips

I have just upgraded my imac to 10.7 and now my imac fails to shut down.
My start up time is about 30ish seconds. No complaints there.
My shutdown time has gone on for hours (over 8).
I make sure no apps are running
I uncheck re-open windows
I've removed HP IO folders from Library/startupitems (that's all that was in there)
I'm sitting here watching it on the gray screen with the black pinwheel spin and sping. 10 minutes so far.
Yes I've let it index.
How did I install? I just downloaded it from the Mac Store. I'm assuming it was not an erase and install. Is that my only option? Is there anything else I can try to troubleshoot before I have to kill a day re-installing all my software? I've spend a few hours searching the support here and haven't seen any specifics.
Thanks
Denise

It's a Fitbit bug, and they acknowledge the problem. Here's their message:
~~~~~~~~~~~~~~~~~~~
I'm sorry for the delay in connecting with you and about the problem you're experiencing with syncing your Fitbit with your Mac.
Our engineers have identified the problem and have come-up with a short-term fix. Please see below ---
1. Open the Terminal application
2. Type this in: sudo defaults write /Library/LaunchDaemons/com.fitbit.fitbitd ExitTimeOut 5
3. Shut down the computer.
Our engineers are working on a long term solution and I will be sending you an update as soon as I hear back from them.
~~~~~~~~~~~~~~~~~~~~
I'm hoping this works.

Trouble with Safari - it keeps shutting down - all because I tried to get rid of MacKeeper

trouble with Safari - it keeps shutting down - all because I tried to get rid of MacKeeper ad - after I install what I thought was an update since I already had MacKeeper, it would not allow me to continue without buying the new one. Make a long story short I switch to Firefox and deleted as much as I could of Safari (files, preferences etc) Now I'm at OS Yosemite X 10.10.2 and would like to get Safari up and running again - I've searched for Adware in applications etc but could not find it. Found what to do from the community, but before I go that route...Do I have to know where or if I actually have this spyware?    And if I were to reinstall Maveric - would my files and such be undisturbed? so that only Safari would be replaced?    I"M LOST .... (as if you couldn't tell)
I've been working with Mac for 30 years or more and although I'm hands on taught the only thing I lack is the newer "buzz words" so if you can help me out - please make it simple ?? thanks

There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

Hi Everyone, i lost my KN presentation that i spent a day with my boss to finish it. I lost it by mistakenly shutting down my Macbook pro. Can anyone please tell me how to recover the files back as i'm really2 in trouble and my job depends on it...

Hi Everyone,
I lost my KN presentation that i spent a day with my boss to finish it. I lost it by mistakenly shutting down my Macbook pro. Can anyone please tell me how to recover the files back as i'm really2 in trouble and my job depends on it...
hmmm...how i hate myself for being such a careless person...
PLEASE HELP ME...
Thank you in advance.
Keynotes '09
Version 5.1.1 (1034)

How exactly did you shut down your laptop? Not a hard restart (holding down the power button), I hope... if that's the case, then it is extremely unlikely the file is still intact on your computer. If it is, it would be an image on your RAM, and it is time-and-resource-intensive to recover it if it is even there. RAM memory is disposable and always being written over. Sorry dude...
If it wasn't a hard restart, Keynote should have made a backup, unless you 'Force Close'd it.
It really all depends on how your mac was shut down.

Having trouble updating simply accounting on my MacBook. I have upgraded to Parallels 7 and upgraded to simply accounting 2012. Simply is now shutting down on setup saying it has encountered and error and must close.

Any suggestions on how to get Simply accounting 2012 to run in Paralles 7. On setup simply is encounters and error and shuts down.

AngSteve... Unfortunately, you're not likely to get a solution here. You're basically having trouble installing a Windows application in Windows. It's not likely a Parallels issue, but there's no way to say for sure. I would suggest you try getting support from Sage:
http://www.simplyaccounting.com/supportTraining/Support

I am having trouble updating apps through iTunes, iTunes shuts down when I try to sync.

I am having trouble updating apps that I have on my iPhone through iTunes. I go through the update then when syncing I get an error message iTunes has to shut down. The only way I have been able to work around is to delete the app and download it again. If I don't do this the app says waiting on my iPhone.

I just got the same message myself. Which I have only had 2 times in three years, so I checked here.
http://www.apple.com/support/systemstatus/
There is an issue with the iTunes Store on Apple's end, so I assume that is why we cannot connect.

Having trouble with music apps shutting down, even after I swipe them off the screen. They go off then come back on in a few minutes. This happens in my car either ubs plugged in, or bluetooth. ANy one else have that issue?

Having trouble with music apps shutting down, even after I swipe them off the screen. They go off then come back on in a few minutes. This happens in my car either ubs plugged in, or bluetooth. ANy one else have that issue?

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

I am having trouble with safari and most apps shutting down when I'm in the middle of stuff what do I need to do to resolve this?

I am havering trouble with safari and apps shutting down on me all the time what can I do to resolve this problem. Thanks :-)

Make sure you have enough free space on your iPad. With iOS 7 it is recommended that you have 15-20% of the storage space on the device free. For a 16 GB device that is 2.4-3.2 GB free. For a 32 GB device that is 4.8-6.4 GB free. For a 64 GB device that is 9.6-12.8 GB free.
Also try a reset. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Macbook Pro having trouble shutting down/waking up

Okay, just to clarify, yes my Macbook Pro is 4 years old, but I don't think I've done anything to it that would really cause this.
My problem: First, when I boot up, sometimes I get a "Please restart your computer" message as the screen turns from blue to gray. It often takes at least 2 times before I can actually log in without a problem. And recently, I've been getting that message while I'm booted up... but only a couple of times.
Then my mac has also been having trouble shutting down and waking up. When I click "shut down" it takes a good, long while for it to shut down, if it does it at all. Again, recently I've had to just hold down the power button to get it to shut off, which I'm sure isn't good for the computer. And if I shut my Macbook, as in putting down the screen, it makes that noise that happens right before the "DING" (that little shifty noise... I can't really describe it) several times while still shut. And when I go to open it up to get back to what I was doing, it won't wake up unless I press the power button, but sometimes I have to restart.
Is there something horribly wrong with my Mac or is this normal for an aged computer? And is it fixable without having to Archive and Repair (I really don't want to have to go through that again, especially now that I really need this computer)?
Thanks for your help and I'm sorry if this has been asked before or is a completely noobish question.

First question, how much free space do you have on the Hard Drive?
If less than 10 GB you're asking for trouble.
Have you booted off the Install Disk by holding the *d key* down at boot-up, (not the c key), and run the extended Apple HW Test? Some Install disks require holding the Option key at bootup to select the AHT. Some Macs came with separate AHT CDs.
"Try Disk Utility
1. Insert the Tiger Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot , (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.

I have trouble shutting down my MacBook Pro using the normal way.

I have trouble shutting down my MacBook Pro, operating Mac OS X Snow Leopard. I click on the "Shut Down" button from the Apple Menu, the screen fades to blue and I get a scrolling wheel; this lasts up to more than two hours and I still don't get any result, so I end up holding down the Power Button until it turns off. Can somebody help me, please?

Make sure you quit all your applications before shutting down.
And try resetting the SMC.
Intel-based Macs: Resetting the System Management Controller (SMC)

I am also having trouble with my cursor freezing after installing Mavericks. Never did it before. I called tech support at Apple and they had me restart computer and mouse together from a complete shut down. So far has seemed to work.

I am having trouble with my cursor freezing between applications after installing Mavericks. Called Apple on my 3 year warranty and opened a case. They suggested a complete shut down of computer and turning off mouse. Then a reboot and turn on mouse. So far iit has seemed to work. Hope this continues??
Hope it helps others.

I think you can solve your problems by removing your AppleID email address from BOTH the Messages setting on your iPhone and the iMessages settings on your Mac.
On iPhone:
Settings > Messages > iMessage > Dissabled
Settings > Messages > Send & Receive > touch the "(i)" < touch "Remove This Email"
On Mac:
Open "Messages" application
Click "Messages menu > Preferences
Click "Accounts"
Select your AppleID account
Under the "You can be reached for messages at" settings, uncheck your AppleID email address and your phone number
Then uncheck the "Enable this account" setting
And lastly, ask all of your friends with iPhones to delete all iMessage conversations (blue bubbles) in their entirety.
To test, send a friend a new text using their phone number (not their email address) and watch the color of the bubble. If it's green then you are using SMS.

Pc won't shut down with 2.6.20-3 ... troubles

i've been using acpi since 2.6.3 and it worked fine until 2.6.19.2.
but with 2.6.20 after i shut down from xfce via hal, from gdm or as root by typing "halt", the system restarts when it should stop.
the harddisk spins in a strange way at the restart, as if it tried to shut down but then gets restarted. when i actually want to restart the system, those spinups don't exist.
i have a p4 on an asus p4b800-e board with intel chipset.
so far i've tried acpi=off apm=power-off in different combinations. with only acpi=off, the system keeps running after i tried to shutdown after the message "system halted" and i have to press the power button to power it off. when i add apm=power-off, the last message i get is "powered down" and then the system just stays there. again, i have to press the power button.
i have the latest bios for the mainboard and it worked fine until i installed 2.6.20. when i downgrade to 2.6.19.2, the pc shuts down as before. shutdown from windows works fine too.
btw, when i shut down from within xfce, i can't see the output messages anymore. i only get strange graphic errors from the X server. this also never happened with 2.6.19.2 and previous. And using evdev with 2.6.20 makes X segfault at startup.. so far 2.6.20 has caused nothing but troubles for me, whereas all the previous kernels never did anything strange like the latest

slax found a patch which i tested and tpowa added it to 2.6.20-4, so the problem ist fixed with that version.

I've tried to troubleshoot downloading Firefox but it won't open on Windows XP. The Firefox Update box with the hour glass symbol runs for hours. Then I have trouble even shutting down. When I click on Firefox, no window, program won't quit, etc....

Windows XP. I used to use Firefox and it worked okay. I'm not sure why I downloaded a new version but it won't open. The window that says "Firefox Update" continues to try to load. Hour glass symbol, for hours. If I try to click on the Desktop symbol, Nothing. Then when I try to shut down, it's slow, programs won't quit, or it freezes. I've removed Firefox completely and tried downloading again with the same results. Even with the latest version. Shit. Whassup?

Hi zenithtwc, to test whether this is a settings issue, could you do a three-minute experiment?
'''Create a new Firefox profile'''
A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder.
Exit Firefox and start up in the Profile Manager using Start > search box (or Run):
firefox.exe -P
''Don't delete anything here.'' Any time you want to switch profiles, exit Firefox and return to this dialog.
Click the Create Profile button, assign a name like Test731, and skip the option to change the folder location. Then start Firefox in the new profile you created.
Can it reach the internet?
When returning to the Profile Manager, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.

Sometimes having trouble shutting down

Sometimes, lately, when I shut my computer down, it freezes on the last blue screen. After I choose "Shut down..." from the apple menu and choose "OK" the computer starts shutting down. Then my desktop icons go away, and USUALLY, I get a blue screen for a moment and then the computer shuts off. Sometimes, I get a little revolving icon similar to the one that shows on startup.
But on occasion, that's where the process stops. I come into the room some time later, and the blue screen is still there, with a frozen revolving icon.
The only thing that "corrects" it is holding down the power button.
Any thoughts as to what is happening?
(I shut down all my applications prior to shutting down)

Hi Brian
Reset the iMac's SMC (System Management Controller)
http://support.apple.com/kb/HT1543
Dennis

Trouble Shutting Down

There are times when I attempt to shut the computer down, it just hangs. I'll come back hours later and still see the computer on and running, but it doesn't wake up, there's nothing on the screen... I have to hold in the power button to turn it off. What's going on? Leopard on the PowerPC has been a rough transition.

I was having this problem in Tiger for several months. I had to force my computer to restart every time (by the way, you can hold Control and Command then press the Power key to reset immediately instead of having to shut down first).
But after installing Leopard, the problem has gone away. I did an Archive & Install so I would get a fresh copy of the OS, and that seemed to fix it.

Shutting down trouble

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