Shutting off and battery life 6th gen nano
I tried every way possible to get 24 hours battery life on the new 6th gen Nano, and the most I got was 12 hours. That was without touching the device,just letting it play music at 128bit rate. and everything off!. what is wrong! Also there is no way to turn off the Nano completely, only pause it. Please Apple send us all a software update that will fix this problem!! Don't let this product be another flop like your Iphone 4th gen was. To many flops and you will start going from number 1,to the worst company to purchase from.Your products in the past have been to good to let issues like this ruin your reputation. Please keep up the good work in your past, and don't let your products go to the garbage bin. thank you sincerely.
Mad Man,
I'm with you on these concerns. The "shutting off" of a device should not be a guessing game, nor should the user need to jump through hoops, particularly if the user is a child. Seems if the customer base has concerns, or is at least unclear on the topic (which the countless complaints on the web would indicate they are), I would have hoped that apple would have at least dignified it's customers with a response.
I've read other posters respond to this line of question, with short answers, and attempt to dismiss the issue and question through shaming someone for even questioning the functionality, but these are legitimate questions. If apple can not, or will not respond, I suspect there will be more returns of the product than anticipated.
Similar Messages
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Iphone 4s 1 month old Shuts off with battery life remaining!
Just wanted to put this out for others to see.
I bought this iphone online from Cricket brand new in June 12, 2013, didnt activate it till July 9, 2013 and today 8-2-13 I had to take it to Apple to diagnose because it was shutting down by itself even though it was showing 50% battery remaining and would not boot but showed the "battery icon with the red bar inside" indicating it needed to be charged. However, when you did charge it and then booted it, it would show that there was 50% battery remaining since that was the point it shut down at and started charging from that point or at whatever battery %(percentage) it shut down at. Initially it started turning off the 1st week at 5%, then 10%, then 15%, then 20%, then 21% and so on until by the end of 24 days of light use it was shutting off at 50%. I took the phone to Apple and the Apple employee saw the problem i was having and had a technician open it. Apple's conclusion from the store was 1. The battery was working 100%, 2. Everything inside looked original" (It should, it was a new phone, not refurbished). So basically the iphone 4s was defective but he didn't want to say that. The problem was Not the battery but something hardware or software related. They gave me a new iphone 4s to replace mine since it was under warranty for 1 year and thanfully Cricket didn't charge to reactivate the phone otherwise Apple was refusing to take liablitiy for a defective product and pay the activation fee had Cricket charged me even after i spoke with the manager. Hopefully this phone will be ok, otherwise its another trip to Apple.
Bottom line is it was not the battery but something defective with the hardware or software for anyone else that might be having this problem. IF your phone is under warranty I would have them look at it.
Good luck.The first time this happened to me was at noon and the battey was about 80%, then again about 4pm and the battery was about 53% and again like one hour ago. This is very anoying, i am happy with my new phone but i feel bad about this issue.
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IPhone 5 shuts off and battery % wont change
my iPhone will randomly turn off while it is being charged. it wont turn off it its normal fashion though, the screen will somewhat shutter, like a tv would once you turb it off, and then the screen goes black. after about 5 seconds, the apple logo will reappear and the phone will turn back on. also, my battery percent does not change either. what ever battery level my phone was at the last time that i TURNED IT ON is what it will say it is at until i turn it back off and on again. for example. my phone says 14% right now because when i pluged it into charge it did its typical turn off and then back on routine so the battery percent level changed. BUT if my phone were to not turn off untuil morning, my batter would be at 100% but it would only be displaying that it is at 14%. PLEASE ADVISE
Thank You!Hi Bwardo,
If you are having issues with your iPhone turning off unexpectedly, I would suggest that you troubleshoot using the steps in this article -
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Specifically -
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for using Apple Support Communities.
Best,
Brett L -
HOW do I get the "watch" to stay on and not shut off on my 6th GEN NANO?
After purchasing a $70 cool watchband for my new 6th GEN NANO, I'm very disapointed that I can't get the "watch" function to stay on more than 15 seconds. AppleCare says that it isn't meant to stay on, it would run down the battery. Then why put on 16 watch faces, and show it as a "watch" on everything you publish? Doesn't make sense you can watch TV shows and movies, but doesn't have enough battery to run a watch face. BAD design, and shame on APPLE for selling a dozen different watchbands in their stores. Now don't you think the store salesman would say "are you thinking of wearing this as a watch, or to hold your NANO while you are at the gym"? 15 seconds is often not enought time to get setup and take someone's blood pressure. I don't think I need to offer an explanation of WHY a watch should work more than 15 seconds without pushing a button, do I?
This is getting silly, but I'm not too young to remember the early digital watches. The difference is that we knew what we were buying . jThey were upfont about the FACT that the watches didn't stay on. And how well did they sell as watches? Hmmm I don't think any of us said that Apple was pushing Nano primarily as a watch. That said, this is not a third party "app" either .... 18 clock faces come with the Nano as a "feature" of the product. It's not a "digital time read out"... it's made to look and act like a watch. Apples own website touts that you can change its face "to match your mood or your outfit".... The bands they sell range from $20 bucks to like $150 bucks.... This is a HUGE money maker for them. It is THESE KINDS OF FEATURES that brings people back buying new ipods, because like I said, without them, I have plenty of devices that already "record music", or "store pictures". And your other points have zero merit. Go to the Apple website to the Nano 6 page where Apple touts all of its merits. This is where Apple explains the features of their product. There is a whole section:
http://www.apple.com/ipodnano/features.html
Clock faces. Time to match your mood. Or your outfit.
(copy below)
It’s all in the wrist.
Do you wear your iPod nano on a watchband? With 18 different clock face designs to choose from, you can have a new watch style whenever the mood strikes you. Sport an analog face for a formal event, go digital for a retro feel, or choose a whimsical, animated character like Mickey Mouse or Kermit the Frog. There are also color options so you can match the color of your iPod nano. iPod nano watchbands are available in a range of styles and colors from theApple Online Store.
And last, for the record Sir, I have probably purchased 50 Apple products for myself, my business, and as gifts in the last 10 years. I have had my manufacturing issues which Apple always responsibly took care of. But I have NOT ONCE complained in this forum about ANYTHING. I am a HUGE Apple fan. I felt strongly enough, that this issure warranted warning others about. Mostly, I wanted APPLE to understand the gaff and perceptual problem which was created. Perhaps not to all (like to you), but certainly to some (obviously like me). Let's face it, we BOTH represent groups of the public, like it our not. Especially, since I rarely talk to Apple staff, I'm an early adopter, and for some reason, I hesitated on this product and did talk to a couple staff members when I was in the store FOR OTHER THINGS. I bought one for myself, and three for gifts. I've already returned the ones I bought as gifts, because when I showed my neices and nephews MINE, and the disfunction of the watch, they all lost interest in keeping theirs, and opted for other Apple devices instead. And if you still don't think they are marketing this Nano as a watch more than iphone, touch, pad, or classic, then I throw up my arms, and say Happy New Year. You are Apple washed and whipped beyond repair. NOBODY is perfect, not even Apple. Or, you. -
How much run time are you getting with your 6th Gen Nano?
The tech specs state "up to 24 hours of play time."
I'm getting less than 6 hours. I charge overnight and listen to podcasts at 1.5x speed. The screen display is off most of this time. I may pause it every 30 min or so, but the screen is "off" the vast majority of time.
The unit is about a week old and only cycled 3 times.
Thanks,
JoeI thought I had a defective batter as well, but I was wrong. I have been using the ipod throughout the day, starting in the Am with a full charge. At the end of the day, using it on and off, it would be about 20% or less. My thought was that I was probably only using it maybe 6 or 7 hours a day and that this is not what apple advertised. So I thought Id put it to the test. I was thinking that because I was changing albums by hand (using the LCD), checking song names occasionally, maybe using the lcd was a problem and draining the battery. So I looped a playlist and plugged it into my headphones and didn't touch it except for a couple times to quickly check the batter meter. It Gave up and quit at 16 hours. I thought for sure that I had a defective unit as thats 8 hours short of the 24 hours claimed. After reading an apple doc on how to extend battery life on Ipods, It mentioned that Turning off the EQ would extend the batter life. I also had another thought. The headphones I use are more DJ style and much larger. perhaps it takes more battery life to drive these things. So I Plugged in the Stock Apple Headphones and hit the reset button on the Ipod, which turned off the EQ and put the Ipod back to factory spec. After a re-run of the test, I got 31 hours and 15 minutes. This is a huge difference. So I guess My ipod is OK,and learned that the headphones I use, the abundant use of the interface screen, and using an EQ setting has a huge impact on batter life. Now I know, Hope this helps.
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The on/off button on my 6th gen iPod nano recently got spoilt and I sent it back to the shop for a repair/exchange a week ago. Now I have just found out about the new 7th gen iPod nano and I am wondering, can I get the new one as a replacement?
No. You can turn your 6G Nano in to be recycled at your local Apple Store for a 10% discount towards the purchase of a new one. Otherwise, your only other option would be to sell the iPod on Craigslist or eBay and use the proceeds from the sale towards the purchase of the new 7G nano.
B-rock -
My 6th gen nano ipod stopped working. I figured it was because it was next to my sweaty body, so put it in rice. I sought help from internet and tried all of the troubleshooting steps; i.e pushing down the power button and the volume down button consecutively, plugging it in to a power source, waiting 10 minutes and pushing the buttons while it was plugged in. Nothing has worked thus far. Is there anything else that I can try?
Hi there Betsyell,
You may find the troubleshooting steps in the article below helpful.
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
-Griff W. -
My 6th gen nano just shut off when i was working out. anyone else have this problem?
I was running on a treadmill for an hour. I was listening to music and it just shut off. I looked down and my screen was acting crazy. Then the ipod shut off and now it won't turn back on. Anybody else have this problem?
Dayanafromca wrote:
! Does anyone else have this problem ?
http://www.google.com/search?client=safari&rls=en&q=iphone+5+purple+flare&ie=UTF -8&oe=UTF-8 -
6th gen nano doesn't stay on or off
My ipod nano 6g stops playing occasionally - not just when the screen goes black. It will run about 40 minutes and then quit, and after that somewhere between 3 and 30 seconds at a time. It also does not stay off even when I turn it off, the screen keeps coming back on and runs the battery all day. Suggestions besides the headphones? I've tried that.
My new (5 months old) 6th gen nano started doing the same thing, starting a week ago! I had to trade in my previous nano because the screen went white. Paid 150 for this one, now this again! I see alot of the same problems posted everywhere. Is there an Nano (6G) recall in the near future?
So where do I go from here? -
When I disconnect from my PC, my nano shuts off and won't come back on. I have tried holding down both the On/Off and the Home buttons -- but nothing...
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my 6th gen nano voiceover has mysteriously started coming on 2-3 times per song. voiceover is set to off in settings and i have reset the nano. it's very frustrating listening to that voice which identifies song, artist and playlist. help!
If a restore of the Nano in iTunes to factory settings does not resolve the issue, it's likely hardware related, meaning you should take or send your iPod in for service.
B-rock -
Well my ipod 4th gen was updated it shut off and now when i try to turn it on it stays on the apple logo for abit then gets stuck on a white screen od blue or mixed colores i really need help fixing this plzz help
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Apple shows the new 6th gen nano with the new selection of watch faces and lager icons etc as per new update, but stores still have the 6th gen nano with just 3 watch faces and smaller icons etc. Is the newer spec just a software update that i do after purchase or does it come updated out of the box?
ThxIt should come out of the box with the new 1.2 update, but if it doesn't you can simply connect it to iTunes, download, and install the update from there.
B-rock -
IPad 3rd gen no longer charges unless shut off and not recognized by iTunes
iPad 3rd gen no longer charges unless shut off and not recognized by iTunes. Done 2 resets, used original charger and cable and bought brand new charger and cable from Apple store. Nothing works. This started yapping after the iOS 7.1.1 update.
Common troubleshooting is to try a different USB port and to give your ipad a reset. (hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot)
You can also try on a different computer to see if it's the ipad or the computer.
When you charge, do you try to charge plugged into the wall? that's the best way to charge.
If you go through all that and it's still not working hten it may be time to make an appointment at your local apple store and have them check it out -
I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?
Hey Stan1958,
Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.
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