Shutting off randomly, then freezing on the apple

So for no apparent reason, my ipod touch keeps shutting off randomly, without asking me to slide to turn it off. When i try to turn it back on, it freezes on the apple and goes black again. My battery is close to fully charged, and it turns on when connected to my Computer. Has been dropped 2-3 times but this was many months ago. This problem recently occured yesterday. No water or liquids have gotten to it either. Please help!!

i havent got a solution to your problem sorry but i have the sam eproblem i havent dropped it or anything though. my problems started after i updated the latest software for my ipod, just woundered if your problem started soon after u updated it?

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Okay so my computer shut off randomly and lost all the files i had open- is there any way to recover these? like some sort of back up? i thought macs autosaved?

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pleasee help

WIll the window software Wondershare Dr.Fone not recover the photos from the phone if you download or upload it to iTunes? It states it does?

Iphone 5 ios7 shuts off randomly while charging, surfing the net, on lockscreen

I had the same problem with my iphone 5 after updating to 7.0.4. For one month the phone was doing well than the symptoms started. First the phone had 60% off battery i plug it in the wall charger and after 5 minutes it turns off. I did a hard reset and the phone boot properly. Than i plug it another time and after 10 minutes i went to check and it was down again. My wall charger and usb cable are genuine. I tried with different charger and usb cable but with no results.
That i tried to charge via PC and i had sucsses. Than another day the phone had 93% of battery and using 3G on youtube the phone crashed (turn off). Then again and againg using the 3G. I kept charging the phone via PC those days because with the wall charger it shuts off, in the same time i didn't use 3G and cellular data, only wireless. The phone went fine for 2 days than it started crashing again and i had to do a hard reset every time to get it back on because the screen went black. Also on the diagnosis section it started creating panic.plist and reset counter. I searched on web for fixes and did a restore to 7.1.1 puting the phone on DFU mode. The phone got worse after the update, it started crashing every 5 minutes, with 3G, celluar data, wireless ON or OFF it didn't matter anymore. It started a new symptom with the battery full or half or any time i pushed the sleep/wake button after 1 minute the phone turned off, every single time and i had to do hard reset. Than for one day what i did was letting the iphone with the screen always on and with no nano sim in. I let it drain than i recharged full via PC and put another nano sim card. Since than the phone was fully functional, never crashes or turn off, i started charging it again with my old wall charger and usb cable. I think the problem was with the sim socket, plus old sim was macro and before puting it to the iphone when i first get it, i cutted the macro sim with scissors to make it nano to fit in the phone, and i pushed it hard the slot to feet perfectly.

Hey dMARSELj,
Thanks for using Apple Support Communities.
iOS: Device unexpectedly restarts, displays Apple logo, or powers off
http://support.apple.com/kb/TS5356
Have a nice day,
Mario

Wife's iPhone keeps shutting off randomly and does it even when on calls, restarts and has a dark line in center of the screen then the apple logo. At times it does it several times or won't power up, and the iPhone4 is only five months old. What do we do

Have an iPhone 4 that is now shutting off randomly including during calls. The iPhone is roughly about five months old. When the iPhone shuts down and tries to restart it usually take two or three times before it stays on, but when it does it sometimes has a dark line down the center and shuts off. Not very happy about the iPhone doing this. The store we had purchased the iPhone 4 from suggested that we contact Apple to see about a replacement, or send it away for service. As you can tell we are not happy at this point since the iPhone is crucial part of our day for work and family. What should we do at this point?

Thanks for the suggestions!
Except I tried all those before I even made this topic lol, but thanks!
I Already popped out the Sim Card & let my phone sit without it for a few minutes then put it back in. Sometimes it will work again & it will say it recognizes the SIM Card but more times then not it still says it cant recognize it! So I have to take it out & reinsert it multiple times.
& I have done a complete restore 2 times & a back up restore 3 times. Nothing seems to be working.
I am planning on going to the Apple Store this week, wish me luck!
But keep the suggestions coming if you have any, I'd appreciate it!

My iPhone 3Gs randomly shutting off at any given moment. I could be in the middle of a text, a call, or doing some games and it'll just shut off. Now here's the unique part. When I go to turn it back on, the apple loading screen pops up but it takes some

My iPhone 3Gs randomly shutting off at any given moment. I could be in the middle of a text, a call, or doing some games and it'll just shut off.
Now here's the unique part. When I go to turn it back on, the apple loading screen pops up but it takes somewhere from 3-5 minutes for it to boot up. Then the lock screen with the time and whatnot shows up. From this point on, my iPhone has a chance to shut itself back down and I have to repeat the process over and over again. Most of the time the lock screen flashes and then goes straight to black (shut down) but sometimes I can make it a few menus before it shuts itself down.
The only way to keep the iPhone on is to plug it into a charger of any sort. I'm fairly certain it isn't a battery charge issue because this happens at any % of power and sometimes my iPhone can use up all of its charge and not have this happen while other times I can be at 90-100% and it could randomly shut itself down. What can I do in this situation if some has some solution to this problem please let me know on [email protected] Thanks!

Not sure if this Term is Relevant towards an iPhone but, my iPhone won't Post unless if it's plugged into a Charger.

The other day, i was using my iphone 3gs 32gb to take pictures, thenit just shut off, the battery wa around 70-80%. Now it shuts down randomly as long as the screen is unlocked, there will be a chance it will shut off. I have tried draining and charging,

Hi everyone,
I was playing games on my 3gs the other day and then it shut off randomly and the screen slowly faded away the battery was at about 70%
now it will just turn off randomly without warning unless plug into a power source and wont turn on after shutting off unless plugged in
I have tried restoring it, putting it in a dehumidifier and also charging overnight
I have tried to drain the battery but it wont work because it will shut down whilst i am draining the battery
One time today i turned it off and left it for a few hours, the battery was 89% but when i turned it back on a few hours late it showed the plug into power sign
It charged to about 33% and then a few mins later it went up to 100%
Could this be a battey percentage sensor problem?
It anyone has an idea of what might be going on please tell me, it would be greatly apreciated
Also: i am on ios 5.1.1 and NOT jailbroken
Thanks
Kelby

I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot!

I have the Iphone 5, and it shuts off randomly and the screen glitches. I have taken it into verizon and had it reset but the problem still continues. Is the only way to fix the problem to get a new phone?

I have the Iphone 5, and it shuts off randomly and the screen glitches. I have taken it into verizon and had it reset but the problem still continues. Is the only way to fix the problem to get a new phone? Also, why is it if I do need a new phone I can only get a refurbished one when I am paying insurance every month?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue persists, take the device to Apple for evaluation.

I cannot shut dow my MacBook Pro using the apple icon (as it was suppose to be), actually I have to press and hold the on/off buttom. I have taken twice for Mac dealer and they did not solve the problem. What must I do?

I cannot shut dow my MacBook Pro using the apple icon (as it was suppose to be), actually I have to press and hold the on/off buttom. I have taken twice for Mac dealer and they did not solve the problem. What must I do? I would to remark that I have installed 2 antivirus and uninstalled one of them. Since then I have facing this troublesome issue. Thanks

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If you have been forcing the Mac to shut down with the power switch you may nave corrupted your disk. You should repair it with disk Utilty to remove any corruption the shutdwons may have cased.
Allan

My iphone shuts off randomly and the button is too sensitive. Like I don't even press the lock button and it shuts off. This happened after the 7.1 update. It's on the iphone 5.

My iphone shuts off randomly and the button is too sensitive. Like I don't even press the lock button and it shuts off. Also when my finger barely rubs over the lock button, it shuts off too. This happened after the 7.1 update. It's on the iphone 5. Someone help me. I just want to fix this. Maybe if it's possible I can disable the lock button.

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Iphone wont turn on. i plug it into charger and it stays at 87% and then i take it out of the charger and it shuts off. and then i try to turn it on and wont turn back on until i plug it back into the charger. HELP ME PLEASE!!

iphone wont turn on. i plug it into charger and it stays at 87% and then i take it out of the charger and it shuts off. and then i try to turn it on and wont turn back on until i plug it back into the charger. HELP ME PLEASE!! how do i fix this?!

Hello StephanieeLovezYou,
Thank you for the details of the issue you are experiencing with your iPhone. I would be concerned too if my iPhone was only turning on when connected to power. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M.

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Shutting off randomly, then freezing on the apple

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