Shutting off when lid closes

I just bought a 13 inch MBP yesterday. I know macbooks are supposed to sleep when the lid is closed by default. But a few times when I opened the lid, the computer had appeared to turn completely off. The indicator light on the front was steady when the lid was closed, not blinking like I believe it is supposed to be when sleeping.
Any ideas?

1. Within 14 days of purchase of an Apple product, you can either return it or exchange it for a new one.
2. You have 90 days of free tech support from Apple from the date of purchase.
     AppleCare: 1-800-275-2273.
3. For
    A portable Mac doesn't appear to respond properly when you close or open the lid.
    Reset SMC. http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".

Similar Messages

  • Urgent: Shut down when lid closes problem

    My Mabook pro / mid 2010 / Yosemite 10.10 shuts down when lid closes. This is new in the last few days, not after any system updates. It wont restart after lid opens again, unless repeatedly holding down power button for long periods. Strangely, the sleep light is on before I open the lid, but once lid is open, it's completely off.
    Does anyone know the cause and/or fix for this? I'm really worried it's the beginning of the end, and I rely on this machine for work and need to travel in a few days! Thanks in advance for any trouble shooting tips.

    Just to clarify; when I say "this is new" I mean the problem, not the laptop.

  • My iPad will not shut off when I close it?

    My iPad does not shut off when I close it

    It is not supposed to swtich off when you close the cover. It is supposed to go to sleep. Check Settings>General>Lock/Unlock>On. If the iPad is already set up that way, try resetting the device and see if that fixes it.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    You can also try resetting all settings. You will not lose any data, but most of the device settings will have to be entered in the settings app again. Settings>General>Reset>Reset all Settings.

  • Macbook shuts off when I close the lid

    How do I set the macbook up to stay on when the shut the lid? I listen to talkradio and sometimes like to close lid and carry macbook around but it automatically shuts down when I do that. Can I change these setting?

    http://img71.imageshack.us/img71/5628/picture1vs9.jpg

  • Why does my MacBook Pro shut off when I close it?

    When I am done using my MacBook Pro I would usually just shut the lid and the MacBook would then go into sleep mode. In other words later when I pick it up and open it the MacBook screen will light and I can begin using it immediately. However, lately when I shut the lid the MacBook will shut off completely and I will need to push the power button to turn it on again. I am curious as to what may be causing this? Any help or knowledge on this would be greatly appreciated! Thanks.

    Reset your SMC, as described here:
    http://support.apple.com/kb/HT3964

  • Laptop shuts down when lid closes

    My 15" powerbook has been acting up the last few days ever since I downloaded the last group of updates. When I close the lid to put it to sleep the entire computer shuts down. When I open it and start it up it gives me the message that the computer was unexpected shut down. Any ideas?

    Sorry, then I have to give up
    Hopefully an other user can provide more assistance to you.
    I would give Apple a phone call and ask for support, since it seems to be affiliated with the replacement battery (at least I would state so to get support).

  • Screen wont shut off when I close the laptop after fresh install (L512)

    So I recently replaced the hard drive in an lenovo L512 with an i3. I've updated windows completely and installed I believe most of the drivers. Everything seems to be functioning perfectly. The only thing is when I close the laptop. The display does not shut off. Is there a driver I am missing? I am running windows 7 professional x64. completely legitimate copy with the original key from the laptop. Thanks for any help!

    jordN wrote:
    This only started happening after I upgraded from Windows 8.1 to Windows 10, I don't have a clue why it does it, but if I close the screen on my laptop and open it, the screen doesn't come back on it just stays off but the power light button comes on and the WiFi signal button is on but it is red as if the wifi is turned off, is anyone else having this problem or does anyone know how to fix it? I have to manually hold down the power button everytime I close my laptop to turn it off and then back on and once it is on it works perfectly, but I don't like holding the power button down for obvious reasons. Thank you.Go back to Windows 10, seems HP do not care about releasing up to date drivers for Windows 10, this is despite the problem you report also happening during BETA Testing of Windows 10 over TWELVE MONTHS AGO! It is only now HP are bothering to advise people not to upgrade, but yet they clearly won't reply in this topic, which is more or less about your problem from many different users! http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Windows-10-Laptop-won-t-go-into-sleep-mode/m-p/5181173#M304826

  • MacBook Pro shuts down when I close lid. How can I prevent it?

    MacBook Pro shuts down when I close lid. How can I prevent it?

    Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
    Before Resetting the SMC
    Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
    Press Command + Option + Escape to force quit any application that is not responding.
    Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
    Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
    Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
    Resetting the SMC on portables with a battery you should not remove on your own
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if it's not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. The power adapter indicator light may cycle off / on once.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer.

  • Powers off when i close the lid

    Hey all,
    I am having what seems to be a problem with many others with HP laptops.
    Recently after an HP update, my laptop shuts down when i close the lid.
    It seems as though, something in the update has corrupted something.
    Im not sure if HP needs to put out an update to correct this issue, or if I need to fix the BIOs somehow, or what.
    If anyone is familiar with this issue, and can assist me in fixing it, it would be greatly appreciated.
    Please keep in mind before replying that....
    1. this was not happening before and is happening now
    2. I have gone into the power settings and confirmed that it has been switched to "do nothing" when the lid closes
    3. only started happening after HP did an update
    Thanks in advance

    Hi @mike16mak ,
    Welcome to the HP Forums!
    It is a dynamite place to find answers and ideas!
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
    I see that after doing an HP update your notebook shuts down when you close the lid.  You have checked the power settings and they are set at do nothing.
    I would try this step first.
    Go to the command prompt and run as administrator.
    Type powercfg -restoredefaultschemes and press enter.
    You can run the HP Support Assistant to aid with HP updates.
    You could consider doing a restore back to before the HP update?
    Have you ran the built in  Windows troubleshooter?
    If you would like further assistance, please provide your exact model of HP notebook and your Operating System.
    How Do I Find My Model Number or Product Number?
    You may also consider contacting HP support for assistance. They can remotely access your system to help overcome difficulties.
    Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
    World Wide Phone
    Best of Luck and have a fantastic weekend.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • My macbook wont shut down when I close lid, how do I prevent this?

    My macbook wont shut down when I close lid, how do I prevent this?
    This had happened before and I seem to recall having to disable blue tooth.
    Is this correct?
    Charles

    It's not suppose to shut down when closing the lid, it's supposed to sleep.

  • MacBook Pro shuts down when i close the lid

    Hey,
    My MacBook Pro shuts down when i close the lid.
    It started to do this one or two times, but now it is every time.
    I have the latest battery update, so this should not be the issue here..
    Any sugestions??
    I have started to suspect the it might be some faulty conecctions or somthing..

    If it's unable to go into the proper sleep state for some reason then it will do that.
    Run /Utilities/Console and click 'All Messages' top left then close the lid, wait a minute then open it again - if it's shut down then reboot and open Console again and check the latest log lines looking for 'sleepimage' - it should give you an indication of what happened/didn't. If you're not sure what it all means post _just those lines_ here.

  • Pre Turns Off or Shuts Down when I close the keyboard

    Is my pre screwed or is it OS?  
    It shuts off, not the version that other people have had where you have to pop the battery (the power button still works to turn it back on) out to get it to restart.  Anyway, it shuts off when I slide it closed.  I thought maybe something loose so I did it very slowly, not allowing it to even go all the way, the minute that the sensor tripped it back into "no keyboard" mode it turns off.  
    It's especially bad when on bluetooth...happens every single time.  
    Is there a solution for this.  Please palm, a lot of people are having this problem and there is no answer yet? 
    Post relates to: Pre p100eww (Sprint)

    Palm is on deathwatch.  The Pre could have really kept them afloat, but there are too many problems with it.  When I first got my Pre in June, it was awesome!  Everything worked great.  But now, I am always having problems with it.  Here is the list:
    1. Pre turns off or shuts down when I close the keyboard.  (I had to make this one the first on the list since it is the topic.)
    2. Pre turn off or shuts down for no apparent reason and the only solution is to remove the battery, wait a second, put the battery back in, then turn it back on.  This takes forever.  Plus, because I have removed the back so often, my Pre squeaks when I am typing (from the plastic).  It is very annoying.
    3. The navigation system has a glitch where most of the time, it cannot find my current location.  The message says to make sure I am in clear view of the sky, but i always am.  There are many posts about this problem in other sections.  There are some solutions, and the often work, but it takes 5 minutes to reset the system.  It is a beating.
    4. The navigation system voice is usually very clear, but sometimes, the voice will skip over the names of streets as she is calling out the directions.  Ex. "Turn right on ________ Drive."
    5. Sometimes the keyboard will stop working.  I have to remove/replace the battery.  Again, this is time-consuming and further contributes to the squeaking problem when typing because you have removed the back so many times.
    I like Sprint because I can get unlimited data, txt, and mobile-to-mobile calling for $70/mo.  So, I hope that someone comes out with a great touch-screen phone (not the BB Storm), because I want to stick with Sprint.  If you go with an iphone, you have to get AT&T, which will cost you at least $100 for the same.  That is a $360/yr difference!  I am sticking with Sprint.

  • My Apple iPad 1 keeps shutting off when I open an app. It randomly closes when on social media as well. No longer able to read my Bible.

    My Apple iPad keeps shutting off when I open an app.  It randomly closes when on social media or online. Not able to view my Bible app.  Have tried rebooting, but it doesn't help.

    Then you may have to Restore your iPad from backup in iTunes?
    How much free space do you have left on your iPad?

  • 14" iBook G4 shuts off when I open it up

    I just started having this problem two days ago with my iBook. When I close it everything looks fine, the little light in the front is lit showing that it is still on but when I open up the computer, instead of waking up, it just shuts off and then won't turn on forever. It seems like I have to hit the power button just right for it to come back on. It does not shut off at any other time, only when I open up the computer. Other than this I have no problems. It does not appear to be the battery and it does not shut down at any other time. Why is it shutting off when I try to open it and why will it not turn on again? I hope this question makes sense!

    nerone,
    but when I open up the computer, instead of waking up, it just shuts off and then won't turn on forever. It seems like I have to hit the power button just right for it to come back on. It does not shut off at any other time, only when I open up the computer. Why is it shutting off when I try to open it and why will it not turn on again? I hope this question makes sense!
    I tried to put it to sleep through the Apple menu and it also shuts down then.
    OK that last step eliminated the cable, reed/cable and inverter problems.
    So that makes it a PMU problem. The PMU is actually a tiny computer within the computer. It's official designation is PMU99.
    http://developer.apple.com/documentation/Hardware/DeveloperNotes/Macintosh_CPUs-G4/12inchPowerBookG4/2_Architecture/chapter_3_section4.html
    "Power Control IC
    The power manager IC in the 12-inch PowerBook G4 is a Mitsubishi M16C/62F microprocessor, also called the PMU99. It operates with its own RAM and ROM. The functions of the PMU99 include:
    *controlling the sleep and power on and off sequences
    *real time clock
    *controlling power to the other ICs
    *monitoring the battery charge level
    *controlling battery charging
    *supporting the interface to the built-in keyboard
    The 12-inch PowerBook G4 can operate from a 15-volt power outlet on an airliner, however for safety reasons the computer will not allow battery charging. In order for the computer to detect the connection to airline power, the airline power cable should have a sense resistor of 24.3K ohms connected between the power plug's shell and ground.
    The PMU99 also provides the hardware interface to the keyboard. Software in the PMU99 IC scans the keyboard, then sends the data to the system in packets like those from the ADB. To the system, the keyboard behaves as if they were ADB devices"
    Try resetting it:
    http://docs.info.apple.com/article.html?artnum=14449
    If that doesn't work try what I call a deep PMU reset.
    Pull all power including the battery, push the power button to remove residual charge in soft start capacitors.
    Then walk away from it for at least 10 hours.
    Try it again in the morning. Stuff like this has happened and people have left things alone and come back days, weeks and months later and their Macs are fine.
    Richard

  • The new version of firefox does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

    Firefox automatically loaded a new version recently. The new version does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

    See "Hang at exit":
    * http://kb.mozillazine.org/Firefox_hangs
    * https://support.mozilla.com/kb/Firefox+hangs

Maybe you are looking for

  • MacBook Pro battery won't charge

    Hi I just bought a new battery for my MacBook Pro (a1226). The old battery had over 900 cycles and didn't hold any charge. Apple quoted around £100 for a new battery which is about a quarter of what the machine is worth so I decided to look on eBay f

  • Process Chain - Unable to delete overlapping request

    Hi Gurus I'm in the mid of creating process chain to load transaction data  in which I need to delete the previous load that loaded in using the same DTP previously In the process chain , i have included a process "Delete Overlapping Request from Inf

  • Cannot display fullscreen.

    I have several movies that were exported into iTunes and from there to the Apple TV. However none will play fullscreen. They all have ugly large black bars on top, bottom, sides. When I show trailers then I do have fullscreen picture. My TV is a LCD

  • Queue status is stopped

    Hi, I have a File to Proxy  assync. scenario. The file has been read, and then the message stops in the queue. I checked it on sxmb_moni,  the message is posted on a queue and the queue status is "stopped" (with a red stop button printed on). I have

  • How can I do simple edits of video in Aperture?

    Haven't been able to find much help regarding doing simple video edits in Aperture. Somehow, I thought simple things could be done directly in Aperture, such as trimming. Anyone out there who might help?