Sick and tired of all the stupid problems !

I have spent the last 3 nights and several hours synchronizing, restoring, rebooting my machine and constantly trying to work around the problems connected to the new iPod G5.
It freezes during sync. Then my videos won't sync. When I finally get them on the iPod they don't show up (yes they are in the right format). Then only one video get synchronized even though there are more videos in the playlist (yes there was space on the iPod).
I am so tired of Apple and beeing a pioneer and testdriving a product that was not ready to be released. I am ready to throw this silly iPod out the window ! - Grrr - I am SO MAD...
Apple, please get your sh.. together and fix these problems NOW !

I guess you already know how to get the iPod to reboot when it freezes. If you are working with a slow machine this is a common thing. I have faced the same problem. Another problem is Audio and Video will not be in Sync and Apple help desk says that you got to get Quicktime Pro to convert stuff to the proper format. But if you decide to buy Quicktime think twice....it has got a lot of restrictions.

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    Path: /Library/Printers/hp/hpio/HPIO Trap Monitor.app/Contents/MacOS/HPIO Trap Monitor
    Identifier: HPIO Trap Monitor
    Version: ??? (???)
    Code Type: X86 (Native)
    Parent Process: launchd [1]
    Date/Time: 2010-04-03 11:08:25.507 -0600
    OS Version: Mac OS X 10.5.8 (9L31a)
    Report Version: 6
    Anonymous UUID: DA6AEB16-C2FF-401E-9DB6-AD9ACEEE7F89
    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread: 0
    Application Specific Information:
    * single-threaded process forked *
    Thread 0 Crashed:
    0 com.apple.CoreFoundation 0x9735ae99 CFRunLoopRunSpecific + 1817
    1 com.apple.CoreFoundation 0x9735baa8 CFRunLoopRunInMode + 88
    2 com.apple.Foundation 0x918523d5 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
    3 com.apple.Foundation 0x9185e4f4 -[NSRunLoop(NSRunLoop) run] + 84
    4 com.hp.hpio.trapmonitor 0x00002457 main + 431
    5 com.hp.hpio.trapmonitor 0x000021fa _start + 228 (crt.c:272)
    6 com.hp.hpio.trapmonitor 0x00002115 start + 41
    Thread 1:
    0 libSystem.B.dylib 0x9578b286 machmsgtrap + 10
    1 libSystem.B.dylib 0x95792a7c mach_msg + 72
    2 ...PServicesInterfaceFramework 0x00084b51 SIAuthObjectGetKey + 143629
    3 ...PServicesInterfaceFramework 0x0007e617 SIAuthObjectGetKey + 117715
    4 ...PServicesInterfaceFramework 0x0007e7aa SIAuthObjectGetKey + 118118
    5 com.apple.CoreFoundation 0x9735b8f5 CFRunLoopRunSpecific + 4469
    6 com.apple.CoreFoundation 0x9735bb04 CFRunLoopRun + 84
    7 ...PServicesInterfaceFramework 0x0007db7f SIAuthObjectGetKey + 115003
    8 ...PServicesInterfaceFramework 0x000667c7 SIAuthObjectGetKey + 19843
    9 libSystem.B.dylib 0x957bc155 pthreadstart + 321
    10 libSystem.B.dylib 0x957bc012 thread_start + 34
    Thread 2:
    0 libSystem.B.dylib 0x95791312 stat + 10
    1 com.apple.CoreFoundation 0x9730cb8b _CFBundleCopyInfoDictionaryInDirectoryWithVersion + 955
    2 com.apple.CoreFoundation 0x972fcec5 CFBundleGetInfoDictionary + 85
    3 com.apple.CoreFoundation 0x9730133d _CFBundleCreate + 637
    4 com.apple.CoreFoundation 0x9734d077 CFPlugInCreate + 39
    5 com.apple.framework.IOKit 0x94a8c969 IOCreatePlugInInterfaceForService + 253
    6 ...PServicesInterfaceFramework 0x0007f4e2 SIAuthObjectGetKey + 121502
    7 ...PServicesInterfaceFramework 0x00084c67 SIAuthObjectGetKey + 143907
    8 ...PServicesInterfaceFramework 0x000667c7 SIAuthObjectGetKey + 19843
    9 libSystem.B.dylib 0x957bc155 pthreadstart + 321
    10 libSystem.B.dylib 0x957bc012 thread_start + 34
    Thread 3:
    0 libSystem.B.dylib 0x9578b286 machmsgtrap + 10
    1 libSystem.B.dylib 0x95792a7c mach_msg + 72
    2 ...PServicesInterfaceFramework 0x00084c37 SIAuthObjectGetKey + 143859
    3 ...PServicesInterfaceFramework 0x000667c7 SIAuthObjectGetKey + 19843
    4 libSystem.B.dylib 0x957bc155 pthreadstart + 321
    5 libSystem.B.dylib 0x957bc012 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x10004002 ebx: 0x9735a797 ecx: 0xbffff58c edx: 0x9578b286
    edi: 0xbffff6b0 esi: 0x002041f8 ebp: 0xbffffb88 esp: 0xbffff5d0
    ss: 0x0000001f efl: 0x00000202 eip: 0x9735ae99 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0xa08cd440
    Binary Images:
    0x1000 - 0x8fff +com.hp.hpio.trapmonitor 2.0.1 (2.0.1) /Library/Printers/hp/hpio/HPIO Trap Monitor.app/Contents/MacOS/HPIO Trap Monitor
    0x15000 - 0x22fd7 +com.hp.hpio.HPPmlFramework 2.5.2 (2.5.2.675) /Library/Frameworks/HPPml.framework/Versions/B/HPPml
    0x2a000 - 0x2affd libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
    0x5f000 - 0xaefc3 +com.hp.hpio.HPServicesInterfaceFramework 2.5.2 (2.5.2.675) /Library/Frameworks/HPServicesInterface.framework/Versions/B/HPServicesInterfac e
    0xbe000 - 0x105045 +libHPIOnetsnmp.5.dylib ??? (???) /Library/Frameworks/HPServicesInterface.framework/Versions/B/Libraries/libHPIOn etsnmp.5.dylib
    0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
    0x90003000 - 0x9008aff7 libsqlite3.0.dylib ??? (???) <aaaf72c093e13f34b96e2688b95bdb4a> /usr/lib/libsqlite3.0.dylib
    0x900e2000 - 0x9013fffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
    0x907f2000 - 0x908a4ffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
    0x908c6000 - 0x908dcfff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x90bb1000 - 0x90bb8fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
    0x91219000 - 0x912c0fec com.apple.CFNetwork 438.14 (438.14) <5f9ee0430b5f6319f18d9b23e777e0d2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x91808000 - 0x9180cfff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
    0x91813000 - 0x91a8ffe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x92e60000 - 0x92f99ff7 libicucore.A.dylib ??? (???) <f2819243b278259b9a622ea111ea5fd6> /usr/lib/libicucore.A.dylib
    0x941e8000 - 0x94267ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x94270000 - 0x942fdff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x9434f000 - 0x94386fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <41d5aeffefc6d19d471f51ae0b15024f> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x94727000 - 0x948f8ff3 com.apple.security 5.0.6 (37592) <c7c68c3ba198b36d571d4b1e028a1a77> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x94a85000 - 0x94b12ff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x94bbb000 - 0x94bc9ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
    0x94c5d000 - 0x94c7bfff libresolv.9.dylib ??? (???) <0e26b308654f33fc94a0c010a50751f9> /usr/lib/libresolv.9.dylib
    0x94c7c000 - 0x94ca7fe7 libauto.dylib ??? (???) <4f3e58cb81da07a1662c1f647ce30225> /usr/lib/libauto.dylib
    0x94d33000 - 0x94d3bfff com.apple.DiskArbitration 2.2.1 (2.2.1) <ba64dd6ada417b5e7be736957f380bca> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x94d67000 - 0x94e48ff7 libxml2.2.dylib ??? (???) <b3bc0b280c36aa17ac477b4da56cd038> /usr/lib/libxml2.2.dylib
    0x9578a000 - 0x958f1ff3 libSystem.B.dylib ??? (???) <ae47ca9b1686b065f8ac4d2de09cc432> /usr/lib/libSystem.B.dylib
    0x95ca3000 - 0x95ca3ffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x95cbd000 - 0x95f97ff3 com.apple.CoreServices.CarbonCore 786.11 (786.14) <d5cceb2fe9551d345d40dd1ecf409ec2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x9601a000 - 0x960d4fe3 com.apple.CoreServices.OSServices 228 (228) <bc83e97f6888673c33f86652677c09cb> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x96176000 - 0x96256fff libobjc.A.dylib ??? (???) <3ca288b625a47bbcfe378158e4dc328f> /usr/lib/libobjc.A.dylib
    0x966a3000 - 0x966c7fff libxslt.1.dylib ??? (???) <adfe90a3d564d824d5ae0fa6df8d6c3f> /usr/lib/libxslt.1.dylib
    0x96744000 - 0x96773fe3 com.apple.AE 402.3 (402.3) <dba512e47f68eea1dd0ab35f596edb34> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x972e8000 - 0x9741bfe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x9756a000 - 0x975b3fef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x975b4000 - 0x975bbffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
    0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
    0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
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    0x343b34c8 : 0x194b15 (0x465c58 0x542600 0x1 0xbd01)
    0x343b3538 : 0x195cc2 (0x542600 0x36bb9000 0x0 0x2)
    0x343b35d8 : 0x1750ec (0x41dd1 0x0 0x119cff8 0x2)
    0x343b3678 : 0x16ab90 (0x812908c 0x0 0x0 0x54c000)
    0x343b3798 : 0x16b18d (0x36c41000 0x0 0x0 0x0)
    0x343b37d8 : 0x1836b5 (0x9add07c 0x366f5000 0x0 0x36c41000)
    0x343b3838 : 0x433524 (0x9add07c 0x366f5000 0x0 0x54c000)
    0x343b3898 : 0x433588 (0x4fcdd00 0x1782f80 0x43ec180 0x0)
    0x343b38b8 : 0x433679 (0x43ec180 0x10206 0x343b3918 0x0)
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    0x343b3988 : 0xce3908 (0xa763000 0x0 0x0 0x5a0)
    0x343b3a48 : 0xcc80b7 (0xa763000 0x0 0x0 0x5a0)
    0x343b3ad8 : 0xcc8695 (0xa763000 0xa7630ec 0x1 0xa7630ec)
    Backtrace continues...
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.driver.AppleIntelGMA950(5.4.8)@0xcb5000->0xcebfff
    dependency: com.apple.iokit.IONDRVSupport(1.7.3)@0x6c9000
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x623000
    dependency: com.apple.iokit.IOGraphicsFamily(1.7.3)@0x690000
    BSD process name corresponding to current thread: ScreenSaverEngin
    Mac OS version:
    9L31a
    Kernel version:
    Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386
    System model name: MacBook2,1 (Mac-F4208CA9)
    System uptime in nanoseconds: 59878263435880
    unloaded kexts:
    com.apple.driver.iTunesPhoneDriver 1.0 - last unloaded 22358313172987
    loaded kexts:
    com.paceap.kext.pacesupport.leopard 5.7.2
    com.kensington.mouseworks.driver.VirtualMouse 3.0
    se.coolbook.driver2 2.0.8
    com.kensington.mouseworks.iokit.KensingtonMouseDriver 3.0
    com.AmbrosiaSW.AudioSupport 2.0.0
    com.apple.filesystems.smbfs 1.4.6 - last loaded 32532308358164
    com.apple.iokit.IOUSBMassStorageClass 2.0.8
    com.apple.driver.AppleBluetoothHIDMouse 1.2.4b3
    com.apple.filesystems.autofs 2.0.2
    com.apple.driver.AppleHDA 1.7.1a2
    com.apple.driver.AppleUpstreamUserClient 2.7.5
    com.apple.iokit.IOFireWireIP 1.7.7
    com.apple.driver.AppleFWAudio 2.4.6fc8
    com.apple.driver.AppleIntelGMA950 5.4.8
    com.apple.driver.AppleIRController 113
    com.apple.iokit.IOBluetoothSerialManager 2.1.9f10
    com.apple.driver.AppleIntelIntegratedFramebuffer 5.4.8
    com.apple.driver.AppleHDAController 1.7.1a2
    com.apple.driver.AirPort.Atheros 320.16.2
    com.apple.driver.SMCMotionSensor 2.1.1d2
    com.apple.driver.ACPISMCPlatformPlugin 3.4.0a17
    com.apple.DontSteal_Mac_OSX 6.0.3
    com.apple.driver.AudioIPCDriver 1.0.6
    com.apple.driver.AppleLPC 1.3.1
    com.apple.driver.AppleBacklight 1.6.0
    com.apple.driver.CSRUSBBluetoothHCIController 2.1.9f10
    com.apple.driver.AppleUSBTrackpad 1.7.4f1
    com.apple.driver.AppleUSBTCKeyEventDriver 1.7.4f1
    com.apple.driver.AppleUSBTCKeyboard 1.7.4f1
    com.apple.driver.AppleUSBMergeNub 3.5.2
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.1.1
    com.apple.iokit.SCSITaskUserClient 2.1.1
    com.apple.driver.XsanFilter 2.7.91
    com.apple.iokit.IOATAPIProtocolTransport 1.5.3
    com.apple.iokit.IOAHCIBlockStorage 1.2.2
    com.apple.driver.AppleUSBHub 3.4.9
    com.apple.iokit.IOUSBUserClient 3.5.2
    com.apple.driver.AppleAHCIPort 1.7.0
    com.apple.driver.AppleIntelPIIXATA 2.0.1
    com.apple.iokit.AppleYukon2 3.1.13b2
    com.apple.driver.AppleFWOHCI 3.9.7
    com.apple.driver.AppleUSBEHCI 3.4.6
    com.apple.driver.AppleUSBUHCI 3.5.2
    com.apple.driver.AppleEFINVRAM 1.2.0
    com.apple.driver.AppleSmartBatteryManager 158.10.5
    com.apple.driver.AppleRTC 1.2.3
    com.apple.driver.AppleHPET 1.4
    com.apple.driver.AppleACPIPCI 1.2.5
    com.apple.driver.AppleACPIButtons 1.2.5
    com.apple.driver.AppleSMBIOS 1.4
    com.apple.driver.AppleACPIEC 1.2.5
    com.apple.driver.AppleAPIC 1.4
    com.apple.security.seatbelt 107.12
    com.apple.nke.applicationfirewall 1.6.77
    com.apple.security.TMSafetyNet 3
    com.apple.driver.AppleIntelCPUPowerManagement 76.2.0
    com.apple.driver.DiskImages 199
    com.apple.BootCache 30.4
    com.apple.driver.IOBluetoothHIDDriver 2.1.9f10
    com.apple.driver.AppleHIDMouse 1.2.4b3
    com.apple.driver.DspFuncLib 1.7.1a2
    com.apple.iokit.IOSerialFamily 9.4
    com.apple.iokit.IOHDAFamily 1.7.1a2
    com.apple.iokit.IO80211Family 216.1
    com.apple.driver.IOPlatformPluginFamily 3.4.0a17
    com.apple.driver.AppleSMC 2.3.1d1
    com.apple.iokit.IOAudioFamily 1.6.9fc5
    com.apple.kext.OSvKernDSPLib 1.1
    com.apple.iokit.IOFireWireAVC 2.2.3
    com.apple.iokit.IONDRVSupport 1.7.3
    com.apple.iokit.IOGraphicsFamily 1.7.3
    com.apple.driver.AppleUSBBluetoothHCIController 2.1.9f10
    com.apple.iokit.IOBluetoothFamily 2.1.9f10
    com.apple.iokit.IOUSBHIDDriver 3.4.6
    com.apple.driver.AppleUSBComposite 3.2.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.1.1
    com.apple.iokit.IOBDStorageFamily 1.5
    com.apple.iokit.IODVDStorageFamily 1.5
    com.apple.iokit.IOCDStorageFamily 1.5
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.1.1
    com.apple.iokit.IOAHCIFamily 1.5.0
    com.apple.iokit.IOATAFamily 2.0.1
    com.apple.iokit.IONetworkingFamily 1.6.1
    com.apple.iokit.IOFireWireFamily 3.4.9
    com.apple.iokit.IOUSBFamily 3.5.2
    com.apple.driver.AppleEFIRuntime 1.2.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.iokit.IOStorageFamily 1.5.6
    com.apple.iokit.IOHIDFamily 1.5.5
    com.apple.driver.AppleACPIPlatform 1.2.5
    com.apple.iokit.IOACPIFamily 1.2.0
    com.apple.iokit.IOPCIFamily 2.6

    I'm not running any insane 3rd party software or hacks, everything
    is up to date, I run cron jobs all the time to keep things fresh, I run
    Onyx and repair permissions all the time, my disk is in fine order,
    I'm running 10.5.8, and yet, this machine is turning into a freaking
    brick. I'm not an idiot, I know more than I need to know about
    computers to know that this thing should be a lot more stable than
    it is. It's never been dropped, never had water damage, never been
    mistreated.
    HP printer drivers (current crash). I guess that is not insane, but
    then again, I always found the HP drivers to be annoying
    But your March 3rd crash seems to be 'ScreenSaverEngin'.
    Years and years ago, I know I had issues with Screen Savers.
    So these days I run about as basic a screen saver as I can
    ("Computer Name"). I also got tired of the fancy stuff,
    so the "Computer Name" screen saver is fine with me.
    If the process/driver that crashes is always different, then Memory
    is the most common cause, especially if there is 3rd party memory
    installed (I have nothing against 3rd party memory, as I use it all
    the time; it has just been a factor in may crash situations). And
    Apple memory is not always innocent, but less frequently guilty
    of failing.
    Now if there have been zero memory changes in the 4 years, then
    I would be less likely to single out any memory, and now I would
    lump it in equally with the Motherboard failing.
    System tests might not detect anything if the problem is environmentally
    triggered, such as the unit becoming warm. When you take it to
    an Apple Store, it will most likely have cooled down, and may take a
    while to get to the warm failing state.
    Oh yea. Do you plug in USB devices? I ask, because historically, the
    second most common cause of repeated system crashes have been
    caused by a failing USB device. Then again, that also tends to
    include the USB driver in the list of kernel components at the time
    of the crash.
    The only thing that I can think of doing is reinstalling OS X, but I
    REALLY don't want to do that right now. I have too many projects
    I'm working on, I can't take the full day it'll take to reinstall EVERY
    single piece of software that I have. I know that I'll have to do a
    full clean reinstall, because doing an archive and reinstall will only
    carry over software problems, if there are any.
    I realize the good things that come with a clean install, but like I
    say, I really, really don't have time for it right now, and I can't say
    when I will, being that this machine is how I make my living. So
    what am I supposed to do?
    Since you are running Leopard, you can do an "Archive & Install"
    which will leave your personal stuff alone, and just replace the
    Operating System.

  • Sick and tired

    i am sick and tired of the ignorance which you get in this forum i posted a request for help but yet it was not answered and already people who posted things after they get there questions answered i guess that people on this forum dont know what they are doing.

    Forum members are customers of Bt and are offering any advice in their own time for free.  The forum Moderators are Bt employees.  Its perhaps a customer who has knowledge of you problem has not come across your Post regarding Linux.  I'm sorry I don't use linux based OS due to support!
    Mortgage Advisor 2000-2008
    Green Energy Advisor 2008-2010
    Charity Health Care Provider Advisor 2010-
    I'm alright Jack....

  • Im so SICK AND TIRED OF YOU GUYS!!

    OK seriously this is getting on my nerves WHY DO I HAVE PEOPLE from a recent CUSTOMER calling me all these randon numbers and etc. and SECOND OF ALL why did my phone after trying to call long distance? says using a calling card and hangs up while i am talking to my wife on the other line? im getting so sick and tired of your guys failure its **bleep** me off! second of all i paid my whole **bleep** bill and you guys charge me 27 cents? give me a break i have unlimited everything so i know what im paying for honeslty get this under wraps ok...i am not a happy customer at all!

    FEDUP211 wrote:
    OK seriously this is getting on my nerves WHY DO I HAVE PEOPLE from a recent CUSTOMER calling me all these randon numbers
    Ok um not sure what you are asking here. Are you asking about someone claiming to be from customer care calling you from different numbers about something? If so can you please calmly tell us what it is they are calling you to do. Always be careful and weary of someone claiming to be from Verizon if they call you.
    and etc. and SECOND OF ALL why did my phone after trying to call long distance? says using a calling card and hangs up while i am talking to my wife on the other line?
    Are you asking why did your phone shut off while tring to call long distance claiming you were using a calling card. If so, that may have been a glitch. If you were tring to call International Long Distance your phone may not be able to call out for International Long Distance if you only have had your account less than 90 days. After 90 days you can have I-Dial added to your line. This way you can call Internationally.
    im getting so sick and tired of your guys failure its **bleep** me off! second of all i paid my whole **bleep** bill and you guys charge me 27 cents? give me a break i have unlimited everything so i know what im paying for honeslty get this under wraps ok
    As far as being charged $0.27 ; what were you charged for. What is your plan. Do you have a Family Share Talk and Text plan unlimited. Do you have the unlimited Data package on your lines. What is it do you have. Call in or look at your My Verizon primary account to view your detailed bill. Look under your data if you have that. Look for anything that might show up as a GIN/Premium download or text message. If So call in Customer Care would be happy to help you take care of that for you by blocking Premium Text messages and may even take care of that small charge.
    ...i am not a happy customer at all!
    I am sorry you are not a happy customer, but they will be happy to help you become a happy customer. Just remember to approch the situation in a calm manner.

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