Sick of apple and not able to purchase
Apple, i am really sick of this , it says unable to purchase please contact support, everytime i have to go to chat , and then wait 30minutes and they fix it , seriously , whats the problemwith APPPLE
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple, we won't know why you are getting a message to contact support - have you asked them why you keeping getting it and whether there is anything that they or you can do to stop it ?
Similar Messages
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i'm not able to purchase with itunes from the game clash of clans! I did it the first time, it worked, but now it wont work and says : contact support.
What they mean is iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
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I forgot the answers for the security questions, so i'm not able to purchase any thing from apple store. What can i do?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I followed everything I need to do to enable my Apple ID account multiple times. Yet I still am not able to purchase anything. Not even with apple credits I have already stored in my account. Is there something I'm missing or doing wrong?
What happens when you try to buy something ? If you are still getting the disabled message then since resetting your password have you logged out of your account on your device (by tapping on your id in Settings > iTunes & App Store) or computer's iTunes (Store > Sign Out menu option) and then logged back in so as to 'refresh' the account on it ?
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
to download an App the 3 security questions are required. But at the end, apple is not able to complete the task and gives an error message. No more downloads are possible. What can I do?
Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode? -
I have a problem with my Iphone 4s since I did my first update at your Itunes, the bluetooth and the WiFi it is not workinhg anymore.
It is sad that companies like apple are not able to support thier sofware and business.
I went to a apple store at South Park, Charlotte NC,
and found out the worst customer service (in my case)
They don't have answers and don't understand about "dont let any customer go away sad or mad"
I explain to them that I did everything they said to fix the problem, even to dounload the iOS 6.1.3
that was supposed to fix the problem.
they said fix the problem in other phones but not in mine.
So here I am with no wifi and bluetooth, with apple technicians and experts that don't know what to do with the problem that the sofware they developed cause in my iphone 4s.
and the solution is for me to pay $199.00 US dollars for a problem that I did not cause.
wich means to buy something else from apple to fix a problem that it is not my fault.
Great! what a convenient solution.
I would like to have an answer from you guys and see if someone there have a better answer for me that shows support, values and integrity as a grest company with solutions for your customers.
Dont think that I want a new phone, I want mine fixed if is possible.
Thank you very much and God Bless you!Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase the CC at discount price.
Moving this discussion to the Adobe Creative Cloud forum.
Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care. -
I purchase an iPhone 5 off Craigslist and not able to activate it.
I purchase an iPhone 5 off Craigslist. It came without the box and without the sim. When I got home, I tried activating it but, it says the other persons number and is asking me to confirm the last four of there social security number and billing zip code. And this phone number doesnt matches the number from whom i bought the phone. I got it unlocked as i wanted to use it with oversea or with some other carrier. i am not a ATT customer. I tried using T mobile sim(cut to nano) and ATT nano sime card. Still its doesnt let me pass the activation stage.
Anyone know how to get around this? I spent 10days on the phone with Apple and ATT and they couldnt help me. I tried contacting the person I purchased it off of with no success of reaching them. Please help if you know how to solve this issue.WJosten is right, you probably got scammed.
The seller will likely report your phone as "stolen" so he can get a new one, and then you'll look like a thief holding a phone that does not belong to you. Nobody will help you then, not Apple and not the carriers.
Moral: Don't buy stuff off Craigslist! Here's a related tale of woe:
https://discussions.apple.com/thread/4218085?start=0&tstart=0
Just out of curiosity, what did you pay for the phone? -
IPhone 5 keeping asking for Apple ID and password and not able to download apps
iPhone 5 keeping asking for Apple ID and password and not able to download apps
I have the same problem and when I enter my pass word the phone goes to close and the little apple comes up then I have to start all over again and it keeps doing it.
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While trying to purchase a gift card to send via email, got a message this apple ID not eligible for purchase. I've purchased many times before and this has never happened. Does anyone know why?
Re: ITunes will not let me send a gift certificate...Error message says: This Apple ID is not currently eligible to purchase gift certificates. I have a valid Apple ID so please tell me why this is happening if you know.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
Are you still using OSX 10.4.11? I thought the Store didn't work with Tiger. -
I just added $50 to my itunes account but when i go to buy something, its asking me to answer so many questions, i answered them right and im still not able to purchase something. Please Help!
Go to item 12 in the AppleID FAQ for help with a disabled account.
You can also go to the AppleID support page and click manage your account for additional help. -
When i make call from iphone,loudspeaker is being enabled automatically and not able to hear any sound ..
And some time it's worked...OMG.....this very tiny hole located next to the headset jack........I suffered for the same issue around 20 days after purchasing my iPhone 4S. Even I visit the apple store too, they suggested to talk with apple online.....just before going to apple, i was reading "iPhone: Hardware troubleshooting" (http://support.apple.com/kb/TS2802) and at the very first line, i found "Make sure that nothing is blocking the top microphone (located next to the headset jack)." and this located next to the headset jack solved the problem completely for sound in vidio as well as sound with calling speaker phone.....Actually, I purchased a plastic cover (like screen protector type) that blocked this small hole (microphone hole i think) and the problem was because of this...I remember on the first day i talk with speacker phone (nothing on iPhone at that time) and it was working...
No need to restore or hard reset anything...i was fearing i'll lost everything if I hard reset my iPhone that took 5-10 to build my iPhone as I like apps, music, vidio on it.... -
TS3297 Not able to purchase from itunes store problem occuring due to security question
Not able to purchase because security answer forgoten
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
How to get a rescue email? Am not able to,purchase because I have forgotten answers to security questions
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87687) -
I have inadvertently infringe copyright on facebook and they have subsequently barred me from uploading any more videos.
The question I need answered is ( and not able to find the answer on any of you help pages).....
Do the following have free copyright to publish on facebook and U Tube?
1.Garage band sounds?
2.Slide show...Sample music and Theme music?
3.iMovie...iMovie sounds and iLife sounds ie.Medal Ceremony and Memorial etc?
I note one can publish to shared net places directly from iMovie so one assumes these are copyright free for non-profit making and non-comercial use.
It is impossible to contact apple direct.No email address.We put our selves at risk without this knowledge and like applemac, facebook will not communicate direct.Will applemac please take responsibility for copyright/the above that they are all too willing to sell to us but not support us with that knowledge.
I have Mac OS X Snow Leopard version 10.6.2 (2009 bought in 2010)Thank you Klaus1.The large font, I copied and pasted from my mail box.I'm visually impaired...not to a huge degree but it helps to use the large font.I believe you are right about the copyright on the imac stuff but if facebook decide otherwise, you have to reply electronically to their challenge.If you can't provide a reference directly from the copyright owner then they remove the video.I believe this is a programmed response and no human is involved which now makes it impossible for me to get my video uploading restored.They detect added soundtrack automatically and then challenge.There are many others in the same boat and facebook will not communicate.They have various discussion sites on which I have left messages including Mark Zuckerbergs own facebook but I don't think anyone from facebook ever reads them.I intend to start a second facebook which I can use purely to get my videos uploaded as a lot of my friends enjoy them BUT don't want fall foul of their programming again.If only iMac would put something on the net to this effect.I think it is so unfair that with modern technology it is impossible to contact these large conglomerates personally and receive an email response.I tried emailing [email protected] but I got a failure notice.If you have any ideas on how to get verification from apple direct, I would be very grateful.Thank You.
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