Side-by-side configuration error

Just d/l the CS5 and when i try to open it i get  a "the app. has failed to start because its side-by-side config. is incorrect.Pls see app.event log for details."and the event log says "place holder file to trigger check for conflicting process.I haven't a clue so i could use your help.
Thank you much in advance!

Went to the event viewer log and this is what it said.Sorry the text is so small.Can someone help pls?Thank you.

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