Siebel 8.1.1.5 and BIP 10.1.3.4.1 Integration - Siebel server goes down

Hi Gurus,
I followed the steps as per the Siebel Reports Guide Rev. C and I can see the BIP Screens , views and the standard template. Also if I upload any custom template to in the siebel I can view those reports in BIP SiebelCRMReports folder.
But my issue is if I click any any screens in Siebel and then the list applet or form applet and then if I click the "Reports Button" in the top menu then the Siebel server goes down or sometimes the application hangs up. I don't know exactly the error is on Siebel side or BIP side and one thing I didn't check is the Integration Objects in Siebel tools for the standard report templates.
I'm on windows environment.
Any help would be very much appreciated.
Thanks

Hi Jing Jang
if you click the report menu button, I guess Siebel checks which reports are associated with this particular view. If the while OM crashes at this point, it looks as if some of the repository changes in 8.1.1.5 were not successfully applied. Did you import the provided .sif file which came with the 8115 BIP ACR?
Benny

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Will CMS and cluster group (quorum) failover work if FSW server is down?

I have following servers in same site and same location:-
1) NODE1 - mailbox server 1 in CCR (Active)
2) NODE2 - mailbox server 2 in CCR (Passive)
3) HUB1 - FSW
I have OS windows 2003 on all above servers and exchange version is 2007.
Now, if FSW server goes down then can I do following? please provide descriptive information.
1) - CMS failover from NODE1 to NODE2.
2) - Cluster group (quorum) failover from from NODE1 to NODE2.
Thanks,

Hi,
FSW is only used when certain node cannot work properly. However, if Hub always will be turned down for a long time, it’s recommended to move it on another server.
For more information about FSW, please refer to the following articles:
http://blogs.technet.com/b/exchange/archive/2007/04/25/3402084.aspx
http://technet.microsoft.com/en-us/library/bb124922(EXCHG.80).aspx
Meanwhile, if all of the nodes in the cluster need to be shut down, including the active node, you must first stop the clustered mailbox server. The Windows shutdown process is not Exchange-aware. Therefore, we recommend that you only shut down passive nodes.
If an active node needs to be shut down or restarted, we recommend that you move the clustered mailbox server to another available node.

Siebel 8117 and BIP Multilingual reports not working.....

Hello,
We went live with Siebel 8113 and BIP. We have Siebel Reports configured in 4 languages and the choosing the language and locale on report generation pick applet worked fine with correct translated report coming out.
We have upgraded Siebel to 8117.
Reports stopped working. Applied 8117 related BIP objects(only repository objects and seed data - ACR 719B) then default language, ENU, reports worked fine. But other languages are still generating ENU reports.
Applied QF0703 in Tools (It has SIEBEL_BIP_8117 Extension SIF) and deployed the SRF.
Only two things from 8117 BIP related items we missed.
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b) LMU files were not imported into tools. Each time I tried to import an LMU, it gives an error that site "http://www.oasis-open.org/committees/xliff/DTD" is an invalid site. On checking in browser found that it should be https and changed it in one language XLIFF. Once the transport changed to http, comes an error that the patch is invalid".
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Can not open a custom report on IE(not on Siebel Server)

Can not open a custom BIP report on IE(not on Siebel Server)
Error:
Operation '<?>' of Web Service '<?>.<?>' at port '<?>' failed with the following explanation: "<?>".(SBL-EAI-04308)
But I can open it on Siebel Server IE.
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Hi,
Which version of siebel appliation are you using?
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How to Setup the JMS Queuing from Siebel Point of view?
Does JMS Should be Installed in Siebel Server?
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Update - it works ! At least I can connect to Mountain Lion (not server) from my iPhone using the VPN Server Configurator app.
Here's what I did :
1) download the app and install
2) setup using the help files on the web page : http://www.greenworldsoft.com/product-vpn-server-help.html
3) at the last stage you need to setup port forwardin on your router
4) under Airport Utility 6.0 you cannot setup ports 500 or 4500 due to BTTM conflicts but setup the other 2 ports (1723 TCP and 1701 UDP), update airport extreme
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6) run 5.6 and setup port forwarding (Advanced-Port Mapping) for the other 2 ports (500 and 4500 UDP), update airport extreme
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Siebel 8.0, cannot start Siebel Server in Linux 5.1

Hi there,
I am trying to install Siebel 8.0 on an AWS cloud server, using Linux 5.1. It is 32-bit with 1.7 GB of RAM. My Db is Oracle 11g, located on another server (necessary to free up the limited amount of RAM). I can sqlplus and odbcsql ok to it. For some reason, however, I am unable to get the Siebel Server to start properly.
When I log into srvrmgr ( srvrmgr /e SBA_80 /g siebel:2320 /u sadmin /p sadmin), it connects, but shows the siebel server is unavailable:
srvrmgr> list servers show SBLSRVR_NAME, SV_DISP_STATE, INSTALL_DIR
SBLSRVR_NAME SV_DISP_STATE INSTALL_DIR
siebel Not available /u02/siebel80/siebsrvr
Does anyone know if Siebel 8.x can be installed in this Linux 5.1 environment? If so, any suggestions why Siebel Server is unavailable? Also, when we run evt (for both installs, I believe), we get a critical error to upgrade the OS to 2.6.5-7.97-bigsmp. What does this mean, and how serious is it?
Thanks,
Jon
PS - here is some more log information:
I checked /siebel80/srvrmgr/log/srvrmgr.log, and this is the output:
\ufeff2021 2010-02-25 19:48:24 2010-02-25 19:50:59 -0500 00000003 001 003f 0001 09 srvrmgr 11334 -1208752448 /u02/siebel80/siebsrvr/log/srvrmgr.log 8.0 [20405] ENU
GenericLog GenericError 1 0000668b4b87313d:0 2010-02-25 19:48:24 (scbconn.cpp (164) err=1313725 sys=0) SBL-SVR-03005: No server connect string for Siebel Component servermgr in Siebel Enterprise SBA_80, Siebel Server siebel
GenericLog GenericError 1 0000000a4b872c46:0 2010-02-25 19:50:59 (sacmdl.cpp (440) err=591864 sys=591882) SBL-ADM-02040: INTERNAL: SA_ERR_BREAK
Here is our evt output, abridged version:
$ ./evt
Running checks defined in file [evt.ini]. Please wait..
Running a [8.0] version validation with [VAN] flavor
Total Checks : 5
Checks Passed : 1
Checks Failed : 4 (1 critical failures, 3 warnings)
Checks Skipped: 0
Critical Failures:
Environment Settings
Please upgrade Operating System version to 2.6.5-7.97-bigsmp - the current version is 2.6.18-53.1.13.9.2.el5xen
The current value of SIEBEL_OSD_LATCH is not defined
The current value of SIEBEL_OSD_NLATCH is not defined
Environment variable SIEBEL_MEMORY_ALLOCATOR has correctly not been defined
Please set Environment variable SIEBEL_ASSERT_MODE to 0 - currently the value is not defined

Hello all,
I was eventually able to get the install to work with Siebel 8.1. I believe there may have been some compatibility issues with 8.0 and our AWS Linux environment. When I ran 8.1, I was eventually able to get thru all the installs and connect to my Siebel server.
Memory was also an issue, since 1.7 GB is all that's available for a 32-bit machine. We resolved this by putting Oracle Db on another AWS image.
A few issues that I ran into and what I did that worked for me:
- used sadmin/sadmin for High/Low users, for some reason my custom users didn't work for me.
- updated LD_LIBRARY_PATH often! I set it before install process, and after running any siebenv.sh scripts:
LD_LIBRARY_PATH=$ORACLE_HOME/lib:$LD_LIBRARY_PATH

ODBC Error while Siebel Server try to connect to Oracle 10G

We have managed to get through with the configuration of siebel server on HP Unix. However before we get to the Database configuration, we are encountering errors with ODBC connection to oracle 10g database. We are able to connect to oracle using sql plus but odbc connection is failing. We verified for patches, missing files, directory access rights - but no clue as of now.
Our error says:
Logging into "ENTSIA_DEV_DAN" as "sadmin"....
/user/lib/hpux32/dld.so: Unable to find library 'libclntsh.so'.
ODBC error IM0003 in SQLConnect:
(DataDirect){ODBC lib} specified driver could not be loaded
Unable to login using specified odbc parameters
This has become a show stopped for us and we are strugging with this for the past three days without much direction.
Any help is greatly appreciated.
Thanks.

Hi,
I guess your DataDirect Driver which gets registered during Database Configuration has some problems.
Can you check whether the DSN is using the proper Driver?
Also, the username through which you are logging in to start Siebel Services must have proper rights.
Many times on Windows platform i have noticied this error in ODBC due to improper user rights. If the rights are not proper, the DataDirect Driver fails to get loaded & throws similar error.
Regards,
Shalabhsneha

Oracle client for siebel server configuration

Hi ,
To install siebel as prerequisite we are installing oracle client on the siebel server machine. Our client is providing ldap.ora instead of tnsnames.ora file. Through out my earlier projects we used to have tnsnames.ora entry which is having connection details of database. CAn you Please confirm instead of having tnsnames.ora , can we use ldap .ora which is having Db server details in it. Have you ever seen other clients using this way without tnsnames.ora for siebel installation.
Can you please provide any documentation which confirms that we must need tnsnames.ora, not ldap.ora.
Thanks much in advance.

Hi,
Have a look at these documents
http://docs.oracle.com/cd/E11882_01/network.112/e10835/ldap.htm#NETRF011
Is It Possible To Use Ldap.Ora On The Client To Get Tnsname Entries From An Oid? (Doc ID 461151.1)
Using TNS_ADMIN with LDAP.ORA and Net Manager (Doc ID 189627.1)
What Is The Search Order For The LDAP.ORA File ? (Doc ID 363283.1)
Thanks,
Krishna

Siebel 8 installation on Sun Solaris 10 - Siebel server failed

Hi Expert,
I am currently installing Siebel 8.0.0.0 on Sun Solaris 10.
I had successfully configured a New Gateway Name Server, a New Enterpise in a Gateway Name Server and a New Siebel Web Server Extension Logical Profile.
Then, I tried to configure a Siebel Server, however the result of that is Execution Failed and popup the following error message:
Setup.product.install, Utility, err, unable to launch: "ksh export LD_LIBRARY_PATH=/siebel/siebelv8/siebsrvr/lib;PATH=${PATH}:.;/var/tmp/isjAAAC8aGVc/bin/java -Dtemp.dir=/var/tmp -cp /siebel/siebelv8/siebsrvr/bin/setup.jar run -args LANG=ENU REPEAT=FALSE MODE=LIVE MODEL_FILE=/siebel/siebelv8/siebsrvr/admin/siebel_server_sia.scm" error code: "255"(SBL-STJ-00152)
I have tried to uninstall Siebel and re-install Siebel couple of times. I got the above same error all the time.
Searching on supportWeb, I don't find much information regarding "error code: "255"(SBL-STJ-00152)"
Does anyone know what does "error code: "255"" mean?
Does anyone have any ideas on how to resolve it?
Appreciate all your help.
Thanks in advance!!

No....I don't find any port conflict.
However, in the log.txt I saw the following error at the beginning of the log:
(Apr 30, 2008 11:03:40 AM), Setup.product.install, Utility, msg1, Launching: hostname
(Apr 30, 2008 11:03:41 AM), Setup.product.install, Initialize, err, Unable to determine OS Service Level.(SBL-STJ-00176)
ServiceException: (error code = 305; severity = 0)
(Apr 30, 2008 11:03:55 AM), Setup.product.install, Utility, msg1, Launching: ksh -c env | grep SIEBEL
(Apr 30, 2008 11:04:18 AM), Setup.product.install, Utility, msg1, Launching: groups
(Apr 30, 2008 11:04:19 AM), Setup.product.install, Utility, msg1, Launching: groups
(Apr 30, 2008 11:06:03 AM), Setup.product.install, Utility, msg1, Launching: ksh -c uname -r
(Apr 30, 2008 11:06:03 AM), Setup.product.install, CheckPrerequisites, err, Solaris.Base.OS required version 5.9, version found: 5.10
(Apr 30, 2008 11:06:03 AM), Setup.product.install, CheckPrerequisites, wrn, Solaris.Base.OS is not installed. Sun Solaris 9 or above is required to install Siebel Applications
(Apr 30, 2008 11:06:05 AM), Setup.product.install, ConfigureBuildType, err, ServiceException: (error code = 315; message = "product bean Db\CONFIG does not exist"; severity = 0)
(Apr 30, 2008 11:06:05 AM), Setup.product.install, ConfigureBuildType, err, ServiceException: (error code = 315; message = "product bean Eai\CONFIG does not exist"; severity = 0)
Not sure if that is a problem but the installation went fine.
Just when I tried to configure Siebel Server, I got the execution failed with the error that I mentioned in my first posting.

Error when configuring Siebel Server in Windows server 2003

Hi
I am getting below error when configuring Siebel server in Windows server 2003 VM. All the ODBC connections and SADMIN user id & password and gateway host name and port everything correct. Able to ping and telnet to gateway port 2320. Please help on how to overcome this situation....
2021 2012-03-08 01:13:22 0000-00-00 00:00:00 -0500 00000000 001 003f 0001 09 sw_cfg_util 3940 3332 C:\sba81\siebsrvr\log\sw_cfg_util.log 8.1.1 SIA [21111] ENU
GenericLog     GenericError     1     000000024f580f64:0     2012-03-08 01:13:22     Error in transferring input values ,num of arrays incorrect 0, expected : 1
GenericLog     GenericError     1     000000024f580f64:0     2012-03-08 01:13:22     TransferInputsToValues returned error:3611539 to SetControlValues
GenericLog     GenericError     1     000000024f58096c:0     2012-03-08 01:13:33     NSS - ErrCode 4597527 SysErr 0
GenericLog     GenericError     1     000000034f58096c:0     2012-03-08 01:13:35     NSS - ErrCode 4597527 SysErr 0
GenericLog     GenericError     1     000000034f58096c:0     2012-03-08 01:13:35     Validation failed : C028: Unable to connect to the Siebel Gateway Name Server ῤ粃䂬粃呸     ֓呸     ֓㷕粃Ꞡ粈㶻粃
GenericLog     GenericError     1     000000034f58096c:0     2012-03-08 01:13:35     ValidateFailed for Gateway Name Server TCP/IP Port, error : C028: Unable to connect to the Siebel Gateway Name Server ῤ粃䂬粃呸     ֓呸     ֓㷕粃Ꞡ粈㶻粃

Please check Doc ID 1391312.1 on support.oracle.com, this article has a list of possible causes and resolutions for the error messages you are receiving.
Hope it helps,
Wilson

While Configuring Siebel Server we are getting "Unable to Connect to Gateway server" error in siebel 8.2.2.14

Hi
While Configuring Siebel Server we are getting "Unable to Connect to Gateway server" error in siebel 8.2.2.14
Our OS is windows 2008 R2 64 bit,Orcale client is 11g 32 bit and Oracle DB is in 11g.We are also able to connect to DB using ODBCSQL.
Please help.
Regards
Shuvendu

Hello Shuvendu,
Thanks for using Oracle Communities.
About your error, there could be many reasons, To start with, please have following knowledge article to know possible reasons.
C028: "Unable to Connect to the Siebel Gateway Name Server" Logged By Configuration Wizard (Doc ID 1391312.1)
I hope it helps.
Best Regards,
Chetan
P.S. If any one of the provided responses has been correct or helpful it would be great if you could mark them as appropriate.

Unable to connect to Gateway Name Server while config Siebel Server

I installed Siebel 8.1.1.11.0 on RHEL 32-bit. I did configuration as following.
Install 32-bit Oracle Client and config TNS.
Install and config Gateway and Enterprise.
Install Siebel Database.
Use stop_ns, start_ns and list_ns to restart and ensure Gateway running.
Run CreateSiebSrvrEnvScript to generate Env file.
Modify /siebel/8.1.1.11.0/ses/siebsrvr/siebenv.sh. Change ODBCINI=/siebel/8.1.1.11.0/ses/gtwysrvr/sys/.odbc.ini.
Source siebenv.sh.
export LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/home/oracle/product/11.2.0/client_1/lib
Config Siebel Server. While enter info of Gateway, enter SADMIN as account, rhel (configed in /etc/sysconfig) as host name and port = 2320. Then it prompt "Unable to connect to the Siebel Gateway Name Server".
Any step missing to config it?
Thanks

The siebenv.sh file located in the Gateway directory from a 8.1.1.11 installation doesn't have the enviromentt variable SIEBEL_UNIXUNICODE_DB, which i do have in the siebenv.sh from my 8.1.1.0 installation. Add the following line to the siebenv.sh located in the gateway directory (/siebel/8.1.1.11.0/ses/gtwysrvr in my installation):
SIEBEL_UNIXUNICODE_DB=ORACLE; export SIEBEL_UNIXUNICODE_DB
Be sure that this variable is set BEFORE you start the gateway and everything should work.
PS- You also need the Oracle enviroment varibles set before you start the gateway. ORACLE_HOME should be pointing to your 32bit client.
Cheers!

C028: Unable to connect to Siebel Gateway Name Server during Siebel Server

Hi,
I'm getting above error during Siebel Server Configuration when I run the Configuration Wizard
C028: Unable to connect to Siebel Gateway Name
Gateway name Server is up and running on same machine, Database Server is up and running on other machine and Application server machine can make connection to database machine through Oracle database client all Oracle net configuration entries are properly added in the Client TNSNAMES.ora file, the Siebenv.sh contain all necessary entries including ORACLE_HOME, bin path and lib32 path along with proper Oracle_sid entry and also I'm giving proper gateway name server credentials i.e of sadmin.
Here are the logs of the gateway name server
File Name:= NameSrvr.log
DBCLog DBCLogError 1 000000114dc910be:0 2011-05-10 18:26:32 523 80
GenericLog GenericError 1 000000114dc910be:0 2011-05-10 18:26:32 (secmgr.cpp (2679) err=4597538 sys=0) SBL-SEC-10018: 523 80
GenericLog GenericError 1 000000114dc910be:0 2011-05-10 18:26:32 (secmgr.cpp (2735) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
GenericLog GenericError 1 000000114dc910be:0 2011-05-10 18:26:32 (client.cpp (309) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
SisnTcpIp SisnSockError 1 000000114dc910be:0 2011-05-10 18:26:32 530: [TCPIP-server] recv() failed for sd=-1 (err=9 | Bad file number)
SisnTcpIp SisnSockError 1 000000114dc910be:0 2011-05-10 18:26:32 530: [TCPIP-server] send() failed for sd=-1 (err=9 | Bad file number)
File Name:- nameserver_audit.log
Timestamp Record Type Host Name ProcId Client Name User Name Key Name Value
2011-05-10 17:09:16 FailedLogin Siebelmachine 958544 java SADMIN
Kindly help me in identifying where I'm making the mistake as I've configured all necessary thing needed for Allpication Server Configuration upto best of my knowledge. Your help will be highly Appriciated.
Regards,
Abbasi

Abbasi,
This error message can be related with Doc ID 751784.1, here is the workaround suggested:
1. Stop all Siebel Enteprise components (Gateway/Siebel Server/Web Server)
2. Copy SIEBEL_ROOT/siebsrvr/IVSE.LIC to SIEBEL_ROOT/gtwysrvr/
3. Restart the Siebel Enterprise components
4. Use srvrmgr to confirm a connection to the Gateway Name Server can be made without error e.g.
srvrmgr /g gateway1 /e enterprise1 /u sadmin /p sadmin
If successful a message such as "Connected to 1 server(s) out of a total of 1 server(s) in the enterprise" will be displayed.
Hope it helps.
Wilson

Is clone Siebel server environment possible without using nsbrowse utility?

Hi, can someone give me a quick firm answer about my question "Is clone Siebel server environment possible without using nsbrowse utility?" We try to automate the Siebel server enviornment using cloning and reconfig on Linux while nsbrowse is a utility only runs on Windows. Is there some command line commands that can be used as a replacement of nsbrowse editor utility? This is very important for us to made the decision on automation strategy. Thank you very much!

"...hosted in a datacenter for high availability for when internal environment fails and the mail system is still up and running. "
Yes, Office 365 (Exchange Online) would work perfectly with DirSync.
If the requirement is for mail to work even when the internal environment is down, then do not implement AD FS because in that scenario, authentication is dependent on access to the domain controllers in the internal environment.
As for simply hosting one's own server in Azure, I just read an article that recommends against it:
- Exchange uses alot of resources. You would need a rather expensive configuration.
- You would still be responsbile for the updates.
- Your VPN connection would have to be very reliable. Exchange is constantly querying the domain controllers / global catalogs. EDIT - I see you wrote "without a VPN" - well, that's not possible. Exchange will never work directly across the Internet
like that.
I can't find the link to the article but there are others that also advise against that option:
http://paulrobichaux.wordpress.com/2014/05/15/exchange-server-and-azure-not-now-vs-never/
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you.

SUN cluster 3.1 Agent for Siebel Server

Hi All
I dont have the CD for the Sun Cluster 3.1 agent . Please suggest me a link from where i can download the agent for Sun HA For Siebel Server,
Thanks/Regards

Hi,
the agent should be part of the latest JAS release, which is SC3.1 8/05.
Mark the Java Availability Suite checkbox on
www.sun.comhttp://www.sun.com/software/swportfolio/get.jsp
and hit "Get downloads". That should lead you to the download section.
Regards
Hartmut

Siebel 8.1.1.5 and BIP 10.1.3.4.1 Integration - Siebel server goes down

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