Siebel 8.1 final install steps?

Question

Siebel 8.1 final install steps?
Hello,
I am trying to install Siebel 8.1 on an AWS cloud server, using Linux 5.1. It is 32-bit with 1.7 GB of RAM. My Db is Oracle 11g, located on another server (necessary to free up the limited amount of RAM). The webserver is Apache 2.0. I can sqlplus, srvrmgr and odbcsql ok to the Siebel components. Siebel server appears to be running properly, I can connect to 1 of 1 servers ok. I have reinstalled a few times, so I don't think siebns.dat is corrupt.
However, I cannot connect to Siebel, either through thin client, or through thick client. Thin client gives the "The server you are trying to access is either busy or experiencing difficulties" error. I am new to Linux Siebel installation, and had a few questions on what we should do next/expect.
Some questions:
- Gateway and siebel servers are running, and I am able to connect to the default Apache page. Is there anything else I need running?
- what siebel server processes do I need running in Siebel Server to be able to connect to it properly? It is a sandbox environment, so for now we are indifferent to what we actually see in Siebel.
- what is the srvrmgr command to enable a component group? I've tried this, but it didn't work for me:
     enable compgrp Callcenter to server appserver
- in our log files we are getting the following error.. Is this related to license keys? Or something else?
     SBL-ADM-60070: Error reported on server 'Gateway Server' follows:
     SBL-SCM-00028: Key not found
- when I ran Db install, it asked for a license key. I did not enter anything, but if I rerun the install is entering a key here sufficient for thin client to work?
- what should I enter for my URL address? http://siebel.ourdomain.com/sales_enu?
- for local client, I cannot connect to either local or server. I've updated our .cfg file, am I missing anything here? sadmin/sadmin works fine in odbcsql, so it should work ok here, right?
     [ServerDataSrc]
     Docked = TRUE
     ConnectString = siebel.ourdomain.com
     TableOwner = SIEBEL
     DLL = sscdw9.dll
     SqlStyle = Watcom
     FileSystem = C:\Siebel\8.1\Client_1\fs
     GatewayAddress = siebel
     EnterpriseServer = SBA_81
     RequestComponent = $(RequestComponent)
     RequestServer = $(RequestServer)
     CurrentSQLID = $(CurrentSQLID)
     MaxCursorSize = $(MaxCursorSize)
     PrefetchSize = $(PrefetchSize)
     ChartServer = localhost:8001
     ChartImageFormat = png
Basically, I think I have everything in place, and it's just a matter of fitting it all together. Any suggestions or a summary of the final steps would be very much appreciated!
Thanks,
Jon

Answer 1

Hello, thank you very much for your response! It was a lot of questions, so I appreciate it. :-) I was able to resolve my issues, first on getting local client/tools to work, then thin client.
Here's what worked for me, organized by connection type:
Thick Client
- updated .cfg files, specifically the following areas:
ServerDbODBCDataSource = ORCL                         (Added manually to ODBC datasources, when Oracle SQLPlus setup)
[ServerDataSrc]
Docked = TRUE
ConnectString = ORCL                         (Oracle ODBC datasource, specified in Administrative Tools -> ODBC Datasources)
TableOwner = SIEBEL          (table owner specified in Siebel install)
DLL = sscdo90.dll          (.dll required for Oracle Db use)
SqlStyle = OracleCBO          (SQL specified for Oracle Db use, will SQL errors if not set correctly)
FileSystem = c:\siebel\8.1\client_1\att     (directory manually created)
GatewayAddress = siebel     (gateway server specified in install)
EnterpriseServer = SBA_81     (enterprise server specified in install)
I also had to modify some of the security settings on Internet Explorer (haven't gotten Firefox working yet). ActiveX settings and all that. Similar settings got Tools working without any problems. Once I was able to connect as sadmin/sadmin, I applied a number of license keys taken from licensecodes.oracle.com.
Thin Client
- basically, I think my issue was I was trying to use my own HIGH/LOW users for high/standard interactivity settings. Not sure why they didn't work, they existed in the Db and all that.
- my solution was to uninstall the SWSE, and reinstall it using sadmin/sadmin as my high/standard users. I rebooted the machine, restarted the gateway, siebel server, then Apache and it all started working after about 10 mins. Probably took some time for the services to get going.
Again, thank you all for your help!
Jon