Siebel CRM Enterprise versus Professional editions

Can someone point me to a link that describes technical differences between these 2 Siebel CRM editions/versions.
Details I'm looking are capacity, supported users/license, growth.
Also, recommendations if it is worth to invest now on the Enterprise edition as opposed to the Professional edition -- if it will take perhaps 3-5 years later before a company would grow and the Professional edition will not suffice anymore.
Thanks.
allan

I've posted this thread 4 days ago and surprisingly getting lots of views -- but not a reply.
At the same time, I'm trying to perform research on this as well but could not get a good information even from the tons of articles from Oracle site. Mostly I find from Oracle regarding Siebel CRM are marketing information I find not much of use for this post.
I believe this question is very basic and Oracle should provide good details regarding this.
allan

Similar Messages

Is there any difference of the Downloading speed of Folio if i'm in Enterprise or Professional Editi

Hi Adobe,
I have compared the downloading time between Adobe Multi-Viewer and Zinio App(also hosting digital magazine), I found out that it is so much faster in Zinio.
Are there any difference of the downloading speed if let's say the I'm in Enterprise or in Professional edition?
Thank you for the response!

There is no speed throttling that I’m aware of.
Bob

Oracle CRM on Demand Integration to Siebel CRM Enterprise

Hi,
Can anyone tell me wheather Oracle has come up with Oracle CRM on Demand R19 integration with Siebel CRM on Premise 8.1 ? If so what is the latest pack to be installed on Siebel Enterprise for the integration & the link for the same to download . More information on same will be helpful.
Any inputs on this will be appreciated.TIA
Rgds,
Satish

Any thoughts experts?

Cookbook Enterprise Buyer Professional

Hi,
Does anybody have a copy of Cookbook Enterprise Buyer
professional edition, Release 4.0? (the document which consists of screen shots etc..).
thanks\niru

Hi Niru,
Unfortunately SAP did not make one for SRM 4.0 but made the scenario configuration guides, then in SRM 5.0 the content was put into the Solution Manager, now also for SRM 6.0.
Cheers
Sean

Siebel Professional Edition migrating to Siebel Enterprise Edition Question

I've got a customer who originally deployed Siebel Professional Edition (SPE) but is now looking to migrate to Enterprise Edition as their company has grown.
Does anyone know what the practical impact of that may be to their implementation (if any)?
Does SPE use the same code base as Enterprise Edition - so in essence it's a licensing construct rather than having any technical differences?
I've searched to try and find any info, discussion related to this point but have drawn a blank.
Any feedback, guidance, input much appreciated!
Edited by: user11051187 on 03-Nov-2010 04:37

Hi,
From what I recall as a Siebel employee it is the same code base with just some restrictions on what you can do to customize. There are certain things in Siebel Tools you cannot do for example.
Robert Ponder
Lead Architect and Director
Ponder Pro Serve
cell: 770.490.2767
fax: 770.412.8259
email: [email protected]
web: www.ponderproserve.com

I am using IMAQ vision for Measurement Studio, Ver6.0 with Measurement Studio Base Package,Ver6.0(Professional Edition).Can I work in IMAQ Vision for Measurement studio, Ver6.0 If I upgrade Measurement studio to Enterprise Edition,ver8.0.1

I am using IMAQ vision for Measurement Studio, Ver6.0 with Measurement Studio Base Package,Ver6.0(Professional Edition).Can I work in IMAQ Vision for Measurement studio, Ver6.0 If I upgrade Measurement studio to Enterprise Edition,ver8.0.1
Thanks
Biswajit

Howdy Biswajit,
The IMAQ and Vision ActiveX controls you are using with Visual Basic 6 do not install with Measurement Studio. They are installed when you install the IMAQ software and include support for Visual Studio 6. Upgrading to Measurement Studio 8.0.1 will have no effect on your IMAQ controls since they are not related to one another. Purchasing Measurement Studio Professional or Enterprise packages allows you Visual Studio 6 support for other ActiveX components. Refer to this link for a list of ActiveX components included in those packages.
If you are asking about using the ActiveX controls in .NET, then take a look at this KnowledgeBase entitled Do NI-IMAQ and NI Vision Support Microsoft Visual Studio .NET?
Hope this clarifies things!
Best Regards,
Jonathan N.
National Instruments

Can a major products company use Professional Edition, not Enterprise for different Pubs?

Hi,
I am with a new company and I am evaluating whether to recommend Adobe Digital Publishing. Since my first day is a few days away, I would like to not yet say what brand this is, but would like to state an analagous situation. Let's say hypotherically I am Creative Director for a major online Sporting Goods Company, almost household name, let's call it BrySportsOne, and one of the biggest, with millions of users. As I pursue tablet magazines, I want to use different publications to target different segments, giving them the most relevant content. So in addition to my parent BrySports Magazine, I would also want to have individual pubs living alone as individual Apps, such as BasketballGearMag, RunningGearMag, Tennis-To-Go-Mag and more. So my question is, can I do this under professional instead of Enterprise? My company is a major company, but I think I will have to bring them more incrmentally into the Adobe Digital Publishing system. I do not think I will be able to start by recommending enterprise, but I could go with Professional or other solutions fairy quickly. If Professional won't work this way, can a company such as this at least use Professional to start with just one publication? Even though the company is major, I would not anticipate more than 10,000 total downloads for awhile
Thanks in advance,
Bryan

You can use both professional as well as enterprise edition DPS to publish single app or multiple apps in different segements.
Enterprise features:http://www.adobe.com/products/digital-publishing-suite-enterprise/features.html
DPS Enterprise Overview: http://www.adobe.com/products/digital-publishing-suite-enterprise.html
Professional features: http://www.adobe.com/products/digital-publishing-suite-pro/features.html
DPS Professional Overview: http://www.adobe.com/products/digital-publishing-suite-pro.html
Hope this will help.
Yasin

Regarding Siebel CRM

Hi Pals,
This is Suresh from Noida, I work for GLS, presently I am working on Database Testing.Our company got a new project of Siebel CRM, now we have to upgrade to that technology.I kindly request all of u to clarify my doubts regarding this.
1.Pre-requisites to learn Siebel CRM.
2.About EIM and how it relates to siebel CRM.
3.Where can I found the best documents relating to these technologies.
I will be very much great full to u all if u do the same......Anticipating a quick response.
Thank u very much
Edited by: user12271769 on Nov 25, 2009 1:34 AM

For your requirement You should have database skills in order you can understand how Siebel works at database level.
All the information regarding to Siebel including documentation will be found in OTN Documentation, I don´t remember well where the section is, I suppose the Siebel section.
I recommend you read the basics from siebel if you want I have some information (that I can share you) about this in order you can understand the main concepts.
And all the task that has to be with migration has to be with EIM and for integration (comunication between systems with Siebel) EAI.
Here some info. about EIM:
What is EIM?
Bidirectional exchange of data between non siebel database and siebel database. Siebel Enterprise Integration Manager (EIM) is a server component in the Siebel eAI component group that transfers data between the Siebel database and other corporate data sources. This exchange of information is accomplished through intermediary tables called EIM tables.The EIM tables act as a staging area between the Siebel application database and other data sources.
[edit]Functions of EIM?
Export
Import
Delete
Merge
Delete
There are a number of ways of deleting in EIM
DELETE EXACT
Deletes rows from the base table where the keys match those previously populates in the EIM table (remember to set CLEAR INTERFACE TABLES = FALSE)
[Siebel Interface Manager] UPDATE STATISTICS = TRUE USING SYNONYMS = FALSE PROCESS = Clear Subscriptions
[Clear Subscriptions] TYPE = SHELL INCLUDE = "Delete Subscriptions"
[Delete Subscriptions] TYPE = DELETE BATCH = $myBatch TABLE = EIM_QUOTE USE INDEX HINTS = TRUE CASCADE DELETE ONLY = TRUE CLEAR INTERFACE TABLE = FALSE ONLY BASE TABLES = S_DOC_QUOTE DELETE EXACT=TRUE
DELETE MATCHES
DELETE MATCHES is used with a WHERE Clause where you would delete only selected records by filtering out the records in the table.
[edit]EIM Process
EIM is two step process.
1.Loading legacy data to interface tables.
2.Loading siebel base table from interface table thru EIM task.
[edit]Loading legacy data to interface tables
1.Legacy data-any text file or excel file (data mapping)
2.Convert the data to load into i/f table into above file format
use sql loader or any other tool based on your database to load into i/f table
1.
1.DTS-MSSQL
2.SQL LOADER-ORACLE
2.Do the appropriate mapping in excel sheet b/w columns in i/f table and columns in Siebel base tables.
[edit]Loading siebel base table from interface table thru EIM task
1.Use the EIM task to run the second step
2.Create ifb file as per your requirement from already existing default.ifb
3.IFB FILE has two parts
4.Header-credentials
5.Process-name of process (given by your own)
6.Description of process
1.[procees name]
2.TYPE
3.BATCH NUMBER
4.TABLE
5.ONLY BASE TABLES and ONLY BASE COLUMNS
7.Save it and provide as one job parameter during EIM task. I think you know other parameter like trace flag, error flag, etc. Then run the task.
8.EIM errors
1.Ambiguous-now row id is provided
2.Duplicate-with same row id
3.Foreign key mapping-failed to map
4.Required columns-failed to load some required columns
5.Picklist-fail to load the values given in picklist
Hope this help.
Regards.
Mario.

Some Questions about customization degree of Siebel CRM OnDemand

I am new to Siebel CRM OnDemand, had some concerns on customizaiton of Siebel CRM OnDemand comparing to Siebel enterprise version.
1. Siebel OnDemand only support to create 3 new objects.
Q:
1) Are they exist objects in Siebel enterprise version, such as quote, order, or totally new objects to Siebel?
2) How to build new relationships among existing object or between existing and new objects?
2. Does Siebel OnDemand support to write script, if it does, is it escript or VB script, where to write it?
3. Does Siebel OnDemand support to add new custom field as joined field to show some info of associate object on current object's UI, such as show account ship to address in SR detail page.
4. Except to do limited customization in application, is there any way to make more complex customization, such as submitting a customizaiton request to customer care for it?

1 - The Custom Objects are completely custom. You build the data model from the ground up. There are limitiations to the number of different fields that you can add, but it's pretty big.
2 - There are pre-defined relationships between Custom Object 1 and Account, Contact, Opportunity, etc. you can't add any more, so make sure that the proper fields are already there that suit your needs.
3 - No
4 - No, however Oracle Professional Services can be engaged to do a bunch of stuff, including the development of Custom Web Services. There are Consulting Partners that can be creative, as well.

Hyperion and Siebel CRM release notes and Supported Operating System.

Hi DBA's
Kindly provide me the links for Release notes and What are the Operating system support for Hyperion and Siebel CRM?
Thanks in Advance.
Best Regards,
SG

Hi;
Thanks allot, the documents helped me and one last question regarding above versions of Hyperion and Siebel,
1) can i go with Windows 2008 Enterprise Edition 32bit Hyperion and Siebel?
2) is there any possibility that i want to keep database for both Hyperion and Siebel in Linux 4.0 ES 32bit and Application of Hyperion and Siebel in Windows 2008 EE 32bit?AFAIK Hyperion and Siebel new version is certified wiht Win2008 but i heard some of component not support on linux. Please check below
http://www.oracle.com/technetwork/middleware/bi-foundation/hyperion-supported-platforms-085957.html
http://download.oracle.com/docs/cd/E11886_01/V8/CORE/core_8_1.html
I suggest log a Sr and confirm it with oracle support if you have any doubt.
For your both question please move your post to related place which you could get more quick response, please visit :
Forum Home » Siebel
Forum Home » Business Intelligence Challenge to Go » Hyperion EPM
Regard
Helios

Agent going to not ready after call hangup, Siebel CRM Connector, reason code 50002

Hi Everyone,
We have Contact Center Enterprise UCCE 8.5.2 with CTOS integrated Siebel CRM 8.1.1 using
Cisco Unified CRM connector
On daily basis we are receiving about 100 incidents that Agents goes to not ready after
talking to customer. and the reporting gives the reason code 50002.
As per Cisco its because of CTI server Failure/Agent desktop closed/network Problem. But
In real there is no network issue, Agent not closing the Agent desktop. Also if this is
the case agent should be logged out but in pratical its stays logged in but moved to
not-ready state(Reason 50002)
It could be miss communication between UCCE and Siebal CRM connector.
One more thing its not happening with one customer only it happening in many deployment on
Version 8. Especially the one integrated with Siebel.
If anyone face the same issue please share the experience and the solution if found any!
Regards,
Atif Tanveer

Atif,
If memory serves me right, CTI events are controlled and communicated by Siebel connector. So when your users close Siebel or any other CTI controlling connector this will be same as closing CTIOS or CAD without proper logoff. This will keep the phone out of synch and keep the user automatically into not ready to prevent any callers going to this device.
Simple answer you have to train users and make sure they close Close applications properly.
Thanks,
Baseer.

Can i create a singol folio application for android with digital publishing professional edition?

hI, (sorry but i speak english a little bit).
I would like to create my application with professional edition because i wont see it on android device too but i need just a singol folio app.
i don't want a multifolio viewer, i need just a singol updatable app that start directly from the icon withouth no other number.
How can i do?
I see also that a lot of function are limited for android, are there some news?
Thanks a lot

You can't.
Even if the subscription app only has one folio in it, you have to
create it that way for Android. This requires a pro or enterprise
account and you'll have to pay for the downloads.

How the download folios bundle work with Professional Edition?

Hello everyone,
I have been trying to get information about some specific questions without luck.
This is the scenario:
We need to develop a newsletter for a company using the Apple Enterprise membership. First wave will be iOS devices only. Second wave will include Android devices. The newsletter will have around 4 issues per year.
1) Using montlhy membership, are the folio downloads accumulative? Newsletter1, Newsletter2 will give us 500 downloads for the first year? And after that, purchasing the 10,000 will distribute the downloads between all of the folios we have published? The number of available downloads are assigned to the user profile instead of individual apps?
2) Does the folio downloads expire?
3) If we are not using iTunes to distribute the newsletter, how do we keep track of the downloads? Does this happen in the application when installed? And this opens the question if we really need the download fee if we are not using iTunes?
4) If using the Creative Cloud (which only works with iOS devices) will gives us unlimited downloads, right? Does this type of folio work with the Apple enterprise membership?
5) If we create the first wave using the Creative Cloud service, and later we get the Professional Edition, can we "transfer" folio information from the CC to the new Service?
I already called:
877-792-3623 as published on the professional's edition page (they say only can help with Enterpise) and sent me to 1800-443-8158 (Volume Licensing) which didn't know the answers.
I'm trying this way because it was kind of frustrating trying to find the answers by phone.
Please, any help would be great.

1) I'm not sure what you mean by "accumulative". See http://www.adobe.com/products/digital-publishing-suite-pro/buying-guide-pricing.html for the included downloads. If you buy monthly then you get 250 downloads per month, and only one month worth will carry forward. If you buy the annual version you get 5,000 downloads, but again, those do not roll over to your next year of service. Folio bundles apply across all publications in your account, not to an individual application.
2) The ones included in your monthly or annual subscription expire at the end of each month or year. A folio bundle purchase expires one year after the date of purchase.
3) For calculating download bundle consumption that's all done by the application itself, not iTunes. The DPS dashboard at http://digitalpublishing.acrobat.com/ will show you the download counts for your publications.
4) Creative Cloud only gives you access to building Single Edition applications. That's a complete, self-contained, application with your content inside. There is no ability to download additional content into the application, and therefore no download charges and no "unlimited" downloads. It's just a single, self-contained, application in the app store.
5) If you start with a Single Edition application and then want to switch to a multi-issue application you'll need to make a new multi-issue application with App Builder and submit it to iTunes as an update to your existing application. Your existing content used to build the SE application can easily be re-published (if necessary) so it shows up in the new multi-issue application. Your readers will see an app update available, download it, and then have the multi-issue experience inside the app. If you are charging for the newsletters it will be problematic granting previous purchasers of your Single Edition application rights to the same content in the multi-issue application.
Neil

Business Object XI 3.1 Integration with Siebel CRM 8.1.1.1

Hi Experts,
We are planning to Integrate Business Objects XI 3.1 with Siebel CRM 8.1.1.1.
Our requirement would be creating BO Universes on top of Siebel CRM Business Layer (Business Components) and expose these Universe for Ad-hoc reporting using Web Intelligence at InfoView portal. In addition we would like to leverage Siebel CRM Authentication and authorizations (positions) as well with Integration Kit.
Found some of docs on BO with Siebel integration using crystal designer. But not on creation of Universe and then WebI Reports.
And also found that Siebel Web Desktop for Ad-hoc reporting within Siebel portal. Not sure how it is similar to BO Web Intelligence reporting.
Can any one please guide us the different possible options to achieve this requirement.
Regards,
Ravi Kumar Garre
Edited by: Ravi Kumar Garre on Jan 27, 2010 5:56 PM
Edited by: Ravi Kumar Garre on Jan 27, 2010 6:03 PM

Hi Paul,
I've left SAP on March 31th, 2011, so my information may not be 100% accurate.
As far as I know, in Business Objects Suite XI4.0, there will no longer be Siebel Integration kit.
Instead, Siebel related integration features are moved back into core products such as Crystal Reports and BOE.
This means, you no longer need to have an installer for Siebel integration kit, when you installed Crystal Reports, it will bring you to Siebel connectivity after you install Crystal Reports. So does BOE.
The similar approach applies to other integration kits as well such as SAP, PeopleSoft, JD Edwards, Oracle EBS.
In Crystal Reports and BOE XI4.0, the Siebel integration feature remains with some improvements (check the product document for detail when you get XI4.0 BOBJ suite.)
For Webi/Universe accessing Siebel request, I have no further update since then.
You may want to go through your sales representitive/support channel to raise enhancement request/new feature request officially and get feedback.
Hope this helps.
Thanks and Regards
Carlos Chen

Is it possible to make a log in page for Adobe Digital Publishing Professional Edition?

I would like to create a log in page with key in username and password on the first page of the DPS App.
Is it possible to make a log in page for Adobe Digital Publishing Professional Edition?

No. You need enterprise edition to create a custom storefront.
Neil

Siebel CRM Enterprise versus Professional editions

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