Siebel Gateway Name Server configuration error
Hi,
I installed Siebel 8.1.1.10 in Oracle Enterprise Linux 5.9. And use following command lines to configure Siebel Gateway Name Server.
/opt/siebel/8.1.1.0.0/ses/gtwysrvr/cfgenv.sh
/opt/siebel/8.1.1.0.0/ses/config/config.sh -mode enterprise
After some steps, the Configuration Wizard prompted 'Siebel Configuration Wizard failed with error. Please see the log files for details'.
You can try to use locate and search for: *.log
Tips For Linux - How to find files in Linux using 'locate'
Similar Messages
-
Siebel Gateway Name Server Configuration Wizard returns "Execution failed"
Hi,
I am installing Siebel 8.1.1.1 on Linux platform and now having problem while trying to configure Siebel Gateway Name Server.
Steps done:
1) DB instance prepared
2) Created Siebel installation image
3) Installed Siebel server and configured Gateway name server (the wizard started automatically as part of the installation). Skip configuration of Enterprise and SWSE Logical profile
4) Ran DB Configuration Wizard for the primary language - successfully. Import repository-add language - successfully.
5) Trying to Wizard "Configure Enterprise" - failed with "Execution failed"
Here I thought that probably Gateway Nameserver was not configured and decided to remove the Gateway and create it from scratch.
Unfortunately this time the Gateway configuration failed. Also with message"Execution failed"
Here are the errors I got in the log files sw_cfg_util*.log
<EF><BB><BF>2021 2012-01-25 16:14:56 2012-01-25 16:14:56 +0200 00000002 001 003f 0001 09 sw_cfg_util 17234 -1215752512 /OraSSO_tstcol/siebapp/server/siebsrvr/log/sw_cfg_util.log 8.1.1 [21111] ENU
GenericLog GenericError 1 000000024f204352:0 2012-01-25 16:14:56 (svrconfig.cpp (2465) err=3023557 sys=0) SBL-CSO-08901: The required arguments are not specified.
GenericLog GenericError 1 000000034f20432e:0 2012-01-25 16:14:56 Executing step: CreateGateway
GenericLog GenericError 1 000000034f20432e:0 2012-01-25 16:14:58 Step CreateGateway: failed to run program %%SiebelRoot%%%%OSDirSeparator%%bin%%OSDirSeparator%%srvrcfg with cmdline -u nouser -p nopassword -r %%SiebelRoot%% -g %%SiebelRoot%%%%OSDirSeparator%%sys%%OSDirSeparator%%siebns.dat::NSFILE: -r %%SiebelRoot%% -a gateway -l %%PrimaryLanguage%% -i %%SiebelRoot%%%%OSDirSeparator%%admin%%OSDirSeparator%%gtwydefs.dat
GenericLog GenericError 1 000000034f20432e:0 2012-01-25 16:14:58 Failed during Execution, err: 5500044
Does anybody know what is the reason?
Searching in Metalink and Google were fruitless..
Thank you in advance.Just in case anybody bumps in this thread:
The problem in my case was solved according with Oracle Note "Delete and create the "Siebel Server" via Configuration Wizard on Linux, it failed. [ID 880562.1]"
Applies to:
+Siebel CRM - Version: 8.1.1 SIA [21111] and later [Release: V8 and later ]+
Linux x86
Symptoms
Delete the "Siebel Server" once and then create a new "Siebel Server" via Siebel Server Configuration Wizard on Linux, it failed with message "Execution Failed".
The error on sw_cfg_util_xx.log is as follows,
GenericLog GenericError 1 0000ce524a3a1bd2:0 2009-06-19 10:18:33 Executing step: AddSrvrRegistryEntry
GenericLog GenericError 1 0000ce524a3a1bd2:0 2009-06-19 10:18:35 Step AddSrvrRegistryEntry: failed to run program %%SiebelRoot%%%%OSDirSeparator%%bin%%OSDirSeparator%%siebctl with cmdline -r %%SiebelRoot%% -q -S siebsrvr -i "%%SiebelEnterprise%%:%%SiebelServer%%" -a -g "-g %%SiebelGateway%% -e %%SiebelEnterprise%% -s %%SiebelServer%% -u %%Username%%" -e %%Password%%
GenericLog GenericError 1 0000ce524a3a1bd2:0 2009-06-19 10:18:35 Failed during Execution, err: 5500044
Reproduce steps:
- confirm that siebel server was created before, and is stopping.
- create sh env and enter the following command to remove the Siebel Server.
+$ cd $(SiebelServerRoot)+
+$ . ./cfgenv.sh+
+$ cd $(SiebelServerRoot)/bin+
+$ ./ssincfgw+
- select "3 - Remove Existing Configuration".
- complete the configuration wizard.
- enter the following command to create the Siebel Server.
+$ cd $(SiebelServerRoot)+
+$ . ./cfgenv.sh+
+$ cd $(SiebelServerRoot)/bin+
+$ ./ssincfgw+
- select "1 - Create New Configuration".
- continue inputs to finish and execute the configration.
+==> you'll find "Execution Failed".+
Cause
AddSrvrRegistryEntry section shown in the log is the command for registering the Windows Service, and it is no need to execute on Linux env. However, it is executed and it failied.
Solution
You can do either of follows,
+(1) Uninstall and Install the Siebel Server again.+
+(2) The section to execute the Windows registeration command is specified on $(SiebelServerRoot)/admin/common.scm, line 2475-2477.+
+[Step]+
Name = AddSrvrRegistryEntry
Type = RunProg %%SiebelRoot%%%%OSDirSeparator%%bin%%OSDirSeparator%%siebctl ' -r %%SiebelRoot%% -q -S siebsrvr -i "%%SiebelEnterprise%%:%%SiebelServer%%" -a -g "-g %%SiebelGateway%% -e %%SiebelEnterprise%% -s %%SiebelServer%% -u %%Username%%" -e %%Password%% '
So, delete the AddSrvrRegistryEntry section from common.scm, and execute Configuration Wizard again.
Edited by: mmango on Jan 31, 2012 12:21 AM -
Unable to connect siebel gateway name server during configuration enterprise server
Hi,
when I try to configure Siebel enterpise after entering the port of the gateway server name I get the following error: "Unable to connect gateway server name".
I perform the following steps:
1) Configuration Gateway Server Name
Entered port TCP/IP = 2320
Enable automaticaly start server gateway name server
Show pop up "Configuration siebel succesful"
2) Configuration Enterprise Server
Entered name account authentication gateway server name = SADMIN
Entered passoword account authentication gateway server name = SADMIN
Entered name host gateway server name = VDIMTNSIEBEL01 (name my machine)
Entered port TCP/IP gateway server name = 2320
show pop up error : "Unable to connect gatawey server name"
I can not find the log file in order to understand the issue.
When I try to connect to the gateway from the browser with the url
vdimtnsiebel01:2320 I get this screen mode:
???@??????? ?????????? ????????QÈ ??? ??????????? ??? ??? ? ?h????
and writes this log in the file "C:\siebel\8.1.1.0.0\ses\gtwysrvr\log\NameSrvr.log
SisnapiLayerLog Error 1 0000001151c810a0:0 2013-06-25 10:11:27 4980: [SISNAPI]: Rx msg len=0 peer=VDIMTNSIEBEL01.ISCVDI.LOCAL avail=325 Hello expected session=13
474554202F66617669636F6E2E69636F
20485454502F312E310D0A486F73743A
207664696D746E73696562656C30313A
323332300D0A557365722D4167656E74
3A204D6F7A696C6C612F352E30202857
696E646F7773204E5420362E313B2057
4F5736343B2072763A32312E30292047
65636B6F2F3230313030313031204669Hi,
Please clarify me the following.
You specified the login name as 'SADMIN'. Is this the login id, that you used for your Operating System? "Entered name account authentication gateway server name" expects you to enter the NT login, not the DB login.
You may also expected to specify your network name, if your login id is specific to a network. e.g Oracle\Rajkumar assuming that Oracle is your network and Rajkumar is the user name.
You may not expected to have the DSN created, as Gateway may not be interested in knowing which DB you are connected to. And you neither enter the 'DB name' anywhere in the 'Gateway Server Configuration', if my understanding is right.
Please confirm.
Below pages are for reference (not directly relevant to your question):
http://docs.oracle.com/cd/B40099_02/books/SiebInstWIN/SiebInstCOM_Prep18.html
Bookshelf v8.0: Requirements for Siebel Gateway Name Server Installation and Configuration
Thanks.
Regards,
Rajkumar Raju -
Configuring Siebel Gateway Name Server on Linux 64 bit OS
Hello Siebel Experts,
I am currently installing Siebel 8.1.1.11 on a Linux 64-bit machine. After successfully completing the installation steps, I am proceeding with the configuring the server and its components.
I am starting with the configuration of Siebel Gateway Name Server as per the instructions mentioned on the url:
Bookshelf v8.1/8.2: Configuring the Siebel Enterprise
I completed steps 1 and 2 and started executing step 3: Start the Siebel Enterprise Configuration Wizard.
I provided all the necessary information till the summary information is displayed.
However when I click next, it immediately gives an error.
>>Siebel Configuration Wizard fails with error. Please check the log files for details.
I searched for the log file in $SIEBEL_ROOT/cfgtoollogs/cfg/config_<date-time>.log
However there is no error information in this log file. It contains just INFO, SECTION, STEP or ATTRIBUTE mappings/values.
I could not find any .err file in this directory. Can you please let us know how to identify the error and debug this issue?
Thanks in advance.
Regards,
SadathHi
Thanks for your inputs.
I have executed the said command and captured the output in the below file:
https://docs.google.com/file/d/0By7-5z2zbQo9MUd5ek1mdTh1SU9yUzlZRzc2eDlFZFNrczR3
I also executed env command and following is the output:
[telkom@ucm1 bin]$ ./evt
Running checks defined in file [evt.ini]. Please wait..
▒1990, 2006, Oracle. All rights reserved. The Programs (which include both the software and documentation) contain proprietary information; they are provided under a license agreement containing restrictions on use and disclosure and are also protected by copyright, patent, and other intellectual and industrial property laws. Reverse engineering, disassembly, or decompilation of the Programs, except to the extent required to obtain interoperability with other independently created software or as specified by law, is prohibited.
Environment Verification Summary Report for [ucm1.cx.dev.telkom.co.id]
Report Run by [telkom] on [Thu Jul 17 12:30:12 2014]
Installed Version [NOT DETECTED] Installed Build [NOT DETECTED]
Running a [8.1.1.9] version validation with [VAN] flavor
Total Checks : 4
Checks Passed : 1
Checks Failed : 3 (0 critical failures, 3 warnings)
Checks Skipped: 0
Critical Failures:
Complete list of checks:
Environment Settings
The highest Operating System that we have certified is 2.6.32-100.37.1.el6 - the current version you are running is 3.8.13-35.1.2.el6uek.x86_64
The current value of SIEBEL_OSD_LATCH is not defined
The current value of SIEBEL_OSD_NLATCH is not defined
Environment variable SIEBEL_MEMORY_ALLOCATOR has correctly not been defined
This exe file was created with the evaluation version of Perl2Exe.
For more information visit http://www.indigostar.com
(The full version does not display this message with a 2 second delay.)
[telkom@ucm1 bin]$
Thanks,
Sadath -
CO28: Unable to connect to Siebel Gateway Name Server
Hello.
I'm trying to install Siebel on a WinXP machine to familiarize myself with the Case Management module from Siebel. I have tried many times, installing and uninstalling software. I keep getting this error message when configuring a new Enterprise. "CO28: Unable to connect to Siebel Gateway Name Server".
I've shortened the hostname and removed dashes as prescribed in Siebel Bookshelf.
I've always made sure the ODBC System DSN is working and authenticating correclty.
Netstat shows gtwyns listening on 0.0.0.0:2320
What am I missing?????Here's the log contents from sw_cfg_util.log:
2021 2009-05-21 12:52:03 0000-00-00 00:00:00 -0700 00000000 001 003f 0001 09 sw_cfg_util 2992 1704 C:\sba8123\siebsrvr\log\sw_cfg_util.log 8.1.1 [21112] ENU
GenericLog GenericError 1 000000024a150bb0:0 2009-05-21 12:52:03 Error in transferring input values ,num of arrays incorrect 0, expected : 1
GenericLog GenericError 1 000000024a150bb0:0 2009-05-21 12:52:03 TransferInputsToValues returned error:3611539 to SetControlValues
GenericLog GenericError 1 0000031a4a150e34:0 2009-05-21 12:52:28 NSS - ErrCode 4597527 SysErr 0
GenericLog GenericError 1 0000031b4a150e34:0 2009-05-21 12:52:29 NSS - ErrCode 4597527 SysErr 0
GenericLog GenericError 1 0000031b4a150e34:0 2009-05-21 12:52:29 Validation failed : C028: Unable to connect to the Siebel Gateway Name Server 嗭粑୩୩୩୩୩୩୩
GenericLog GenericError 1 0000031b4a150e34:0 2009-05-21 12:52:29 ValidateFailed for Gateway Name Server TCP/IP Port, error : C028: Unable to connect to the Siebel Gateway Name Server 嗭粑୩୩୩୩୩୩୩
GenericLog GenericError 1 0000031b4a150e34:0 2009-05-21 13:18:49 Error in transferring input values ,num of arrays incorrect 0, expected : 1
GenericLog GenericError 1 0000031b4a150e34:0 2009-05-21 13:18:49 TransferInputsToValues returned error:3611539 to SetControlValues
GenericLog GenericError 1 0000031c4a150e34:0 2009-05-21 13:18:52 NSS - ErrCode 4597527 SysErr 0
GenericLog GenericError 1 0000031c4a150e34:0 2009-05-21 13:18:52 Validation failed : C028: Unable to connect to the Siebel Gateway Name Server 嗭粑୩୩୩୩୩୩୩
GenericLog GenericError 1 0000031c4a150e34:0 2009-05-21 13:18:52 ValidateFailed for Gateway Name Server TCP/IP Port, error : C028: Unable to connect to the Siebel Gateway Name Server 嗭粑୩୩୩୩୩୩୩ -
C028 unable to connect to siebel gateway name server while enterprise installation
Dear All,
I am getting this error while setting up an enterprise in the gateway server.The configuration wizard is failing with the error
"C028 unable to connect to siebel gateway name server"
Kindly request to assist, the server needs to be delivered on priority
I checked the gateway..cfg this seems to be fine and the gateway server is up and running.
The name server log says the following,but the username and password of sadmin is same as configured in DB
2021 2014-09-04 15:14:20 0000-00-00 00:00:00 +0100 00000000 001 003f 0001 09 GtwyNS 19368 1081086784 /data/siebel/sia811/gtwysrvr/log/NameSrvr.log 8.1.1 [21111] ENU
DBCLog DBCLogError 1 0000000254084ba8:0 2014-09-04 15:14:20 ㈵″㐴8쾈䃬쯌䀔꼄ࢂ쯌䀔쾨䃬ȁ䀇꼄ࢂ,
GenericLog GenericError 1 0000000254084ba8:0 2014-09-04 15:14:20 (secmgr.cpp (2679) err=4597538 sys=0) SBL-SEC-10018: ㈵″㐴8쾈䃬쯌䀔꼄ࢂ쯌䀔쾨䃬ȁ䀇꼄ࢂ,
GenericLog GenericError 1 0000000254084ba8:0 2014-09-04 15:14:20 (secmgr.cpp (2735) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
GenericLog GenericError 1 0000000254084ba8:0 2014-09-04 15:14:20 (client.cpp (309) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
SisnTcpIp SisnSockError 1 0000000254084ba8:0 2014-09-04 15:14:20 1089268624: [TCPIP-server] recv() failed for sd=-1 (err=9 | Bad file descriptor)
SisnTcpIp SisnSockError 1 0000000254084ba8:0 2014-09-04 15:14:20 1089268624: [TCPIP-server] send() failed for sd=-1 (err=9 | Bad file descriptor)
DBCLog DBCLogError 1 0000000354084ba8:0 2014-09-04 15:14:20 ㈵″㐴8
GenericLog GenericError 1 0000000354084ba8:0 2014-09-04 15:14:20 (secmgr.cpp (2679) err=4597538 sys=0) SBL-SEC-10018: ㈵″㐴8
GenericLog GenericError 1 0000000354084ba8:0 2014-09-04 15:14:20 (secmgr.cpp (2735) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
GenericLog GenericError 1 0000000354084ba8:0 2014-09-04 15:14:20 (client.cpp (309) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
SisnTcpIp SisnSockError 1 0000000354084ba8:0 2014-09-04 15:14:20 1104309136: [TCPIP-server] recv() failed for sd=-1 (err=9 | Bad file descriptor)
SisnTcpIp SisnSockError 1 0000000354084ba8:0 2014-09-04 15:14:20 1104309136: [TCPIP-server] send() failed for sd=-1 (err=9 | Bad file descriptor)
DBCLog DBCLogError 1 0000000454084ba8:0 2014-09-04 15:14:31 ㈵″㐴8
GenericLog GenericError 1 0000000454084ba8:0 2014-09-04 15:14:31 (secmgr.cpp (2679) err=4597538 sys=0) SBL-SEC-10018: ㈵″㐴8
GenericLog GenericError 1 0000000454084ba8:0 2014-09-04 15:14:31 (secmgr.cpp (2735) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
GenericLog GenericError 1 0000000454084ba8:0 2014-09-04 15:14:31 (client.cpp (309) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
SisnTcpIp SisnSockError 1 0000000454084ba8:0 2014-09-04 15:14:31 1104309136: [TCPIP-server] recv() failed for sd=-1 (err=9 | Bad file descriptor)
SisnTcpIp SisnSockError 1 0000000454084ba8:0 2014-09-04 15:14:31 1104309136: [TCPIP-server] send() failed for sd=-1 (err=9 | Bad file descriptor)
Please let me know what else can be checked.Kindly request all to assist me because this server needs to be delivered asap.Let me know if more details is required. Please assist.I checked multiple possibilities even re configuring the gateway server :-( :-(
Regards,
PramodhHi,
i have the same problem, i want to use different schemas on db, i have the schema siebel/sadmin and other schema siebelA/sadminA, i'm installing siebel on linux redhat 6.5, and when i'm on Siebel Server Configuration and i write the user and passw sadminA/sadminA i get the error c028 C028 unable to connect to siebel gateway name server, i made the test by sqlplus using sadminA/sadminA and is ok, i made the test configuring to the schema siebel/sadmin and pass, i need to change some for siebel can work with another schema? i'm new here and i dont know if is correct to write my question here.
Thanks in advance
I add my gateway.cfg
[InfraNameServer]
EnableAuditTrail = FALSE
[InfraSecMgr]
SecAdptName = DBSecAdpt
SecAdptMode = DB
[DBSecAdpt]
DBSecAdpt_SecAdptDllName = sscfsadb
DataSourceName = ServerDataSrc
DBSecAdpt_PropagateChange = TRUE
[DataSources]
ServerDataSrc = Server
LDAPSecAdpt = LDAP
[ServerDataSrc]
Docked = TRUE
ConnectString = DemoEnt_DSN
TableOwner = SIEBELA
DLL = sscdo90
SqlStyle = OracleCBO
MaxCachedCursors = 16
MaxCachedDataSets = 16
ReverseFillThreshold = 100
FileSystem = /u01/app/siebel81/gtwysrvr/fs
GatewayAddress = awsdemo:2320
EnterpriseServer = DemoEnt
CurrentSQLID = %SQLID%
MaxCursorSize = -1
PrefetchSize = -1
ChartServer = localhost:8001
ChartImageFormat = png
[LDAPSecAdpt]
SecAdptDllName = sscfldap
ServerName = $(FQDNName)
Port = $(Port)
BaseDN = $(BaseDN)
SharedCredentialsDN = $(SharedCredentialsDN)
UsernameAttributeType = $(UsernameAttributeType)
PasswordAttributeType = $(PasswordAttributeType)
CredentialsAttributeType = $(CredentialsAttributeType)
RolesAttributeType = $(RolesAttributeType)
SslDatabase = $(SslDatabase)
ApplicationUser = $(ApplicationUser)
ApplicationPassword = $(ApplicationPassword)
HashDBPwd = $(HashDBPwd)
PropagateChange = $(PropagateChange)
CRC = $(CRC)
SingleSignOn = $(SingleSignOn)
TrustToken = $(TrustToken)
UseAdapterUsername = $(UseAdapterUsername)
SiebelUsernameAttributeType = $(SiebelUsernameAttributeType) -
Unable to connect to siebel gateway name server .
unable to connect to siebel gateway name server .
erro log:
[TCPIP-client] failed to resolve hostname: siebel82 (err=852198 | Internal: gethostbyname_r ()failed with error. (%sysError))
//1
commonutil ValidateSiebelGateway sadmin password 192.168.0.82:2320 // return true
commonutil ValidateSiebelGateway sadmin password siebel82:2320 // return false
commonutil ValidateSiebelGateway sadmin password siebel82.cc:2320 // return false
//2
[oracle@siebel82]$ ping siebel82
PING siebel82.cc (192.168.0.82) 56(84) bytes of data.
64 bytes from siebel82.cc (192.168.0.82): icmp_seq=1 ttl=64 time=0.038 ms
64 bytes from siebel82.cc (192.168.0.82): icmp_seq=2 ttl=64 time=0.050 ms
//3
[oracle@siebel82]$
ping siebel82.cc
PING siebel82.cc (192.168.0.82) 56(84) bytes of data.
64 bytes from siebel82.cc (192.168.0.82): icmp_seq=1 ttl=64 time=0.036 ms
64 bytes from siebel82.cc (192.168.0.82): icmp_seq=2 ttl=64 time=0.050 ms
//4
[oracle@siebel82]$ nslookup siebel82.cc
Server: 192.168.0.82
Address: 192.168.0.82#53
Name: siebel82.cc
Address: 192.168.0.82
//5
[oracle@siebel82]$ nslookup siebel82.cc
Server: 192.168.0.82
Address: 192.168.0.82#53
Name: siebel82.cc
Address: 192.168.0.82
//6
[oracle@siebel82 bin]$ uname -a
Linux siebel82.cc 2.6.32-100.34.1.el6uek.x86_64 #1 SMP Wed May 25 17:46:45 EDT 2011 x86_64 x86_64 x86_64 GNU/Linux
//7
Installed Top-level Products (2):
Siebel Enterprise Server 8.2.2.0.0
Siebel Enterprise Server - enu 8.2.2.0.0
Thank you for any tips.check the connect string in eapps.cfg
-
C028:unable to connect to siebel gateway name server
Hi Siebel Guru,
I am facing issue with C028:unable to connect to siebel gateway name server when i configuring a new enterprise for gateway name server.
please help me out to sole this issue ASAP.
Regards
PrabhatHI
I configured my gateway server with default port 2320.
and my gateway server up and running mode.
my port also listening.
netstat -na | grep 2320
tcp 0 0 0.0.0.0:2320 0.0.0.0:* LIST EN
-bash-3.1$ list_ns
started at Thu May 21 01:00:39 2009, pid: 5834, autostart: no
-bash-3.1$ start_ns
service is already running
started at Thu May 21 01:00:39 2009, pid: 5834, autostart: no -
NWDI for the 04s preview fails with 'SLD name-server configuration error'
After the installation, everything seems to work fine except that when I go to CMS, the links on the top seems to be hardcoded to point to http://pwdf3102:50100/dtr, even in the Domain Data. When I tried to change it to my local server, it keeps complaining about "Unexpected error; inform your system administrator: <Localization failed: ResourceBundle='com.sap.cms.util.exception.CMSExceptionMessages', ID='SLD name-server configuration error', Arguments: []> : Can't find resource for bundle java.util.PropertyResourceBundle, key SLD name-server configuration error"
Any suggestions on how to work around this? Thanks.Brian,
Try to import the model file first by going to SLD->Administration->Import CIM Model. If the problem sticks, then try to remove the systems. The preview version has lots of pre-exist system name in the technical system, which you can find giving errors since they're not reachable. So you can remove them from SLD (Home->Technical Systems) if they are preventing you from procceeding.
You need to go to http://server:port/dtr/system-tools/administration/NameServerConfiguration to update the name server as well.
Hope this helps...
Message was edited by: Yujian Yan -
C028: Unable to connect to Siebel Gateway Name Server during Siebel Server
Hi,
I'm getting above error during Siebel Server Configuration when I run the Configuration Wizard
C028: Unable to connect to Siebel Gateway Name
Gateway name Server is up and running on same machine, Database Server is up and running on other machine and Application server machine can make connection to database machine through Oracle database client all Oracle net configuration entries are properly added in the Client TNSNAMES.ora file, the Siebenv.sh contain all necessary entries including ORACLE_HOME, bin path and lib32 path along with proper Oracle_sid entry and also I'm giving proper gateway name server credentials i.e of sadmin.
Here are the logs of the gateway name server
File Name:= NameSrvr.log
DBCLog DBCLogError 1 000000114dc910be:0 2011-05-10 18:26:32 523 80
GenericLog GenericError 1 000000114dc910be:0 2011-05-10 18:26:32 (secmgr.cpp (2679) err=4597538 sys=0) SBL-SEC-10018: 523 80
GenericLog GenericError 1 000000114dc910be:0 2011-05-10 18:26:32 (secmgr.cpp (2735) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
GenericLog GenericError 1 000000114dc910be:0 2011-05-10 18:26:32 (client.cpp (309) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
SisnTcpIp SisnSockError 1 000000114dc910be:0 2011-05-10 18:26:32 530: [TCPIP-server] recv() failed for sd=-1 (err=9 | Bad file number)
SisnTcpIp SisnSockError 1 000000114dc910be:0 2011-05-10 18:26:32 530: [TCPIP-server] send() failed for sd=-1 (err=9 | Bad file number)
File Name:- nameserver_audit.log
Timestamp Record Type Host Name ProcId Client Name User Name Key Name Value
2011-05-10 17:09:16 FailedLogin Siebelmachine 958544 java SADMIN
Kindly help me in identifying where I'm making the mistake as I've configured all necessary thing needed for Allpication Server Configuration upto best of my knowledge. Your help will be highly Appriciated.
Regards,
AbbasiAbbasi,
This error message can be related with Doc ID 751784.1, here is the workaround suggested:
1. Stop all Siebel Enteprise components (Gateway/Siebel Server/Web Server)
2. Copy SIEBEL_ROOT/siebsrvr/IVSE.LIC to SIEBEL_ROOT/gtwysrvr/
3. Restart the Siebel Enterprise components
4. Use srvrmgr to confirm a connection to the Gateway Name Server can be made without error e.g.
srvrmgr /g gateway1 /e enterprise1 /u sadmin /p sadmin
If successful a message such as "Connected to 1 server(s) out of a total of 1 server(s) in the enterprise" will be displayed.
Hope it helps.
Wilson -
Unable to connect to Gateway Name Server while config Siebel Server
I installed Siebel 8.1.1.11.0 on RHEL 32-bit. I did configuration as following.
Install 32-bit Oracle Client and config TNS.
Install and config Gateway and Enterprise.
Install Siebel Database.
Use stop_ns, start_ns and list_ns to restart and ensure Gateway running.
Run CreateSiebSrvrEnvScript to generate Env file.
Modify /siebel/8.1.1.11.0/ses/siebsrvr/siebenv.sh. Change ODBCINI=/siebel/8.1.1.11.0/ses/gtwysrvr/sys/.odbc.ini.
Source siebenv.sh.
export LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/home/oracle/product/11.2.0/client_1/lib
Config Siebel Server. While enter info of Gateway, enter SADMIN as account, rhel (configed in /etc/sysconfig) as host name and port = 2320. Then it prompt "Unable to connect to the Siebel Gateway Name Server".
Any step missing to config it?
ThanksThe siebenv.sh file located in the Gateway directory from a 8.1.1.11 installation doesn't have the enviromentt variable SIEBEL_UNIXUNICODE_DB, which i do have in the siebenv.sh from my 8.1.1.0 installation. Add the following line to the siebenv.sh located in the gateway directory (/siebel/8.1.1.11.0/ses/gtwysrvr in my installation):
SIEBEL_UNIXUNICODE_DB=ORACLE; export SIEBEL_UNIXUNICODE_DB
Be sure that this variable is set BEFORE you start the gateway and everything should work.
PS- You also need the Oracle enviroment varibles set before you start the gateway. ORACLE_HOME should be pointing to your 32bit client.
Cheers! -
C028: Unable to connect to siebel gatway name server"
Hi,
We are using Oracle enterprise linux 6.3 version OS for siebel 8.1.1.7 siebel installation on oracle database.
I have installed the siebel gateway name server, but while installing enterise, it is erroring out during the gateway name server authentication.
Points ot note. checked all the below options
1. db connectivity is working fine wt SADMIN/SADMIN user. able to conect using sqlplus
2. able to ping the gateway port using netstat.
3. the oracle client is a 32 bit client.
Also there is gateway.cfg file missing from gtwysrvr/bin. but the gateway service is up and running and the process is pointing to the gateway.cfg in the bin file. .
Please suggest.
Thanks,
Vinod.Vinod,
Check if Doc ID 1391312.1 on support.oracle.com is helpful.
Thanks,
Wilson -
Error accessing Name Server Configuration
Hello,
I have installed WebAS 6.40 SP11 and deployed JDI SP11 on a single stand-alone machine, which is configured as Landscape and Name Server. When I try to access the Name Server Configuration in the DTR I get a "Server not found" error.
The URL is http://<server>:<port>/dtr/system-tools/administration/NameServerConfiguration
Where can I search for the reason? Any hints?
Regards,
BjoernHi Bjorn,
As of SP11, the name server configuration requires SSL to be accessed. Thus you need to set up your JDI box for SSL communications then the address would be:
https://<server>:<SSL port>/dtr/system-tools/administration/NameServerConfiguration
SP11 is the first SP to require this SSL access. Note that the communication between your JDI and the Name Server does NOT need to be SSL. You can use the same configuration you used before. Only the access to the name server configuration needs to be SSL.
Hope this helps,
--Greg -
C009: Gateway Name Server TCP/IP Port has to be a numeric input
Hi!
I am installing a new Siebel Enterprise Server 8.1.1 on WinXP with FastTrack.
I´m in the step of Server Configuration.
After I have put the user SADMIN I have got the error:
"C009: Gateway name Server TCP/IP Port has to be a numeric input".
In the C:\sba81\ses\siebsrvr\LOG\sw_cfg_util.log I have found following:
GenericLog GenericError 1 000000024ac004bc:0 2009-09-28 22:29:41 Error in TransferInputValues - # of controls being sent incorrect...
GenericLog GenericError 1 000000024ac004bc:0 2009-09-28 22:29:41 TransferInputsToValues returned error:3611539 to SetControlValues
GenericLog GenericError 1 000000034ac004bc:0 2009-09-28 22:29:51 Validation failed : C009: Gateway Name Server TCP/IP Port has to be a numeric input
GenericLog GenericError 1 000000034ac004bc:0 2009-09-28 22:29:51 ValidateFailed for Gateway Name Server TCP/IP Port, error : C009: Gateway Name Server TCP/IP Port has to be a numeric input
Please help me!
How I can fix it?
Vadim Lyulin.Oracle is running on a box somewhere.
Somehow you can contact that box. You should be able to ping it using the 'ip' or a 'dns host name'.
You use that for the host name.
I would suggest that you use sqlplus to connect to the database first to verify that it is running, the listeners are running, that the SID is correct, that the user/pwd is correct. If you can't get sqlplus to connect to it then java never will.
Once you do that then try it in java. -
Asynchronous reserve finally failed: missing name server configuration
Hi,
can anybody give me a hint why we get these errors?
"asynchronous reserveFinally failed: missing name server configuration, no logon known -> operation will be retried name reservation : name server=http://sapcoe01.bbn.hp.com:50000/, category=SAP_DevelopmentComponentName, name=hp.com/appl/tax, reservationKey=63415681, state=FINALIZE_PENDING"
The development objects are listed in SLD with status PRERES. The Name Server location is configured in DTR with the logon data. The name server is also listed in the development configuration.
Where else could be the cause for this error?
Many thanks for any hints!Hi Martin,
Here you can see the *_PENDING items: http://<host>:50000/dtr/sysconfig/support/NameReservationList
And here you can configure the name server: http://<host>:50000/dtr/system-tools/administration/NameServerConfiguration
The solution is to define your name server a second time with a slightly different URL. The first entry you already defined probably uses the fully qualified hostname, e.g. <i>http://<host>.mycompany.com:50000/sld/cimom</i>. Define the same name server again but <b>without the domain</b> and <b>without the /sld/cimom path</b>, e.g. <i>http://<host>:50000/</i>. Actually it should correspond to what's shown in the error message, e.g. "operation will be retried name reservation : name server=<b>http://<host>:50000/</b>,". When you click Save Configuration, the pending items in the queue will be processed. The only problem we have left is that "after some time" the 2nd entry we just defined dissapears and we need to configure it again (and again and again...)
Kind regards,
Sigiswald
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