Sierra Wireless 312U modem won't install on MBP 10.6.6

Hi guys,
I have successfully installed the 312U modem watcher on two of my Apple mac's, an early 08 Macpro (OS 10.5.8) and my old Powerbook, Now I have just purchased a latest Macbookpro with SL OSX 10.6.6.
After I install the SW watcher and re start, and re attach the 312U modem, the Installer Icon window comes up again, as if it did not install ?, so i repeated it several times, and uninstalling the program in between in stalls.
I'm located in Australia connected with telstra, the modem works well on the Macpro and the Powerbook,
is the OS to new for the watcher or is it a snow leopard thing?
the modem dosen't show in network preferences either.
Cheers for any advice.
Tom K7

Hi Court,
I have two (blue telstra) 312U modems, one has a Telstra sim card, other has an Optus sim.
If You try the Generic watcher, make sure you uninstall any other watcher program prior to install of the Generic. Not sure how you will go on the Bigpond modem, the software is in-built into the Modem.
You may have to look for some info in the whirpool forums, heaps of knowledge there...
http://forums.whirlpool.net.au/forum/18?g=127
PS make sure your in 32 bit prior to doing anything...I run 64 bit and the "generic watcher" works for me.
Cheers
Tom

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    aug 22 13:48:09 AsusN56VZ dhclient[2351]: Copyright 2004-2013 Internet Systems Consortium.
    aug 22 13:48:09 AsusN56VZ dhclient[2351]: All rights reserved.
    aug 22 13:48:09 AsusN56VZ dhclient[2351]: For info, please visit https://www.isc.org/software/dhcp/
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    Last edited by Shocker (2013-09-14 20:08:08)

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    Sep 15 09:46:17 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) starting connection 'Telstra'
    Sep 15 09:46:17 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): device state change: disconnected -> prepare (reason 'none') [30 40 0]
    Sep 15 09:46:17 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 1 of 5 (Device Prepare) scheduled...
    Sep 15 09:46:17 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 1 of 5 (Device Prepare) started...
    Sep 15 09:46:17 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 1 of 5 (Device Prepare) complete.
    Sep 15 09:46:17 localhost modem-manager[757]: <info> (ttyUSB2) opening serial port...
    Sep 15 09:46:17 localhost modem-manager[757]: <warn> (ttyUSB2): port attributes not fully set
    Sep 15 09:46:17 localhost modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (disabled -> enabling)
    Sep 15 09:46:17 localhost dbus-daemon[618]: modem-manager[757]: <info> (ttyUSB2) opening serial port...
    Sep 15 09:46:17 localhost dbus-daemon[618]: modem-manager[757]: <warn> (ttyUSB2): port attributes not fully set
    Sep 15 09:46:17 localhost dbus-daemon[618]: modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (disabled -> enabling)
    Sep 15 09:46:18 localhost dbus-daemon[618]: modem-manager[757]: <info> (ttyUSB2): using PDU mode for SMS
    Sep 15 09:46:18 localhost modem-manager[757]: <info> (ttyUSB2): using PDU mode for SMS
    Sep 15 09:46:18 localhost dbus-daemon[618]: modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (enabling -> enabled)
    Sep 15 09:46:18 localhost modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (enabling -> enabled)
    Sep 15 09:46:18 localhost NetworkManager[724]: <info> WWAN now enabled by management service
    Sep 15 09:46:19 localhost dbus-daemon[618]: modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (enabled -> registered)
    Sep 15 09:46:19 localhost modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (enabled -> registered)
    Sep 15 09:46:19 localhost dbus-daemon[618]: modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (registered -> connecting)
    Sep 15 09:46:19 localhost modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (registered -> connecting)
    Sep 15 09:46:19 localhost dbus-daemon[618]: modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (connecting -> connected)
    Sep 15 09:46:19 localhost modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (connecting -> connected)
    Sep 15 09:46:19 localhost kernel: [ 5056.773068] IPv6: ADDRCONF(NETDEV_UP): wwp0s29u1u1i7: link is not ready
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 2 of 5 (Device Configure) scheduled...
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 2 of 5 (Device Configure) starting...
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): device state change: prepare -> config (reason 'none') [40 50 0]
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): bringing up device.
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 2 of 5 (Device Configure) successful.
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 2 of 5 (Device Configure) complete.
    Sep 15 09:46:19 localhost avahi-daemon[607]: Registering new address record for fe80::c0c3:a2ff:fe4a:207 on wwp0s29u1u1i7.*.
    Sep 15 09:46:19 localhost kernel: [ 5056.876750] IPv6: ADDRCONF(NETDEV_CHANGE): wwp0s29u1u1i7: link becomes ready
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 3 of 5 (IP Configure Start) scheduled.
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 3 of 5 (IP Configure Start) started...
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): device state change: config -> ip-config (reason 'none') [50 70 0]
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Beginning DHCPv4 transaction (timeout in 45 seconds)
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> dhclient started with pid 10376
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 4 of 5 (IPv6 Configure Timeout) scheduled...
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 3 of 5 (IP Configure Start) complete.
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 4 of 5 (IPv6 Configure Timeout) started...
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 4 of 5 (IPv6 Configure Timeout) complete.
    Sep 15 09:46:19 localhost dhclient[10376]: Internet Systems Consortium DHCP Client 4.2.5
    Sep 15 09:46:19 localhost dhclient[10376]: Copyright 2004-2013 Internet Systems Consortium.
    Sep 15 09:46:19 localhost dhclient[10376]: All rights reserved.
    Sep 15 09:46:19 localhost dhclient[10376]: For info, please visit https://www.isc.org/software/dhcp/
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    Sep 15 09:46:19 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): DHCPv4 state changed nbi -> preinit
    Sep 15 09:46:19 localhost dhclient[10376]: Listening on LPF/wwp0s29u1u1i7/c2:c3:a2:4a:02:07
    Sep 15 09:46:19 localhost dhclient[10376]: Sending on LPF/wwp0s29u1u1i7/c2:c3:a2:4a:02:07
    Sep 15 09:46:19 localhost dhclient[10376]: Sending on Socket/fallback
    Sep 15 09:46:19 localhost dhclient[10376]: DHCPREQUEST on wwp0s29u1u1i7 to 255.255.255.255 port 67 (xid=0x6e8c90b2)
    Sep 15 09:46:19 localhost dhclient[10376]: DHCPNAK from 10.102.67.253 (xid=0x6e8c90b2)
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): DHCPv4 state changed preinit -> expire
    Sep 15 09:46:19 localhost dhclient[10376]: DHCPDISCOVER on wwp0s29u1u1i7 to 255.255.255.255 port 67 interval 6 (xid=0xae2cec8)
    Sep 15 09:46:19 localhost dhclient[10376]: DHCPREQUEST on wwp0s29u1u1i7 to 255.255.255.255 port 67 (xid=0xae2cec8)
    Sep 15 09:46:19 localhost dhclient[10376]: DHCPOFFER from 10.102.67.253
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    Sep 15 09:46:19 localhost dhclient[10376]: DHCPACK from 10.102.67.253 (xid=0xae2cec8)
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): DHCPv4 state changed preinit -> bound
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> address 10.102.67.12
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> prefix 24 (255.255.255.0)
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> gateway 10.102.67.12
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> nameserver '10.4.81.103'
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> nameserver '10.4.182.20'
    Sep 15 09:46:19 localhost NetworkManager[724]: nm_ip4_config_add_wins: assertion `wins > 0' failed
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> wins '0.0.0.0'
    Sep 15 09:46:19 localhost NetworkManager[724]: nm_ip4_config_add_wins: assertion `wins > 0' failed
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> wins '0.0.0.0'
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 5 of 5 (IPv4 Configure Commit) scheduled...
    Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 5 of 5 (IPv4 Commit) started...
    Sep 15 09:46:19 localhost avahi-daemon[607]: Joining mDNS multicast group on interface wwp0s29u1u1i7.IPv4 with address 10.102.67.12.
    Sep 15 09:46:19 localhost avahi-daemon[607]: New relevant interface wwp0s29u1u1i7.IPv4 for mDNS.
    Sep 15 09:46:19 localhost avahi-daemon[607]: Registering new address record for 10.102.67.12 on wwp0s29u1u1i7.IPv4.
    Sep 15 09:46:19 localhost dhclient[10376]: bound to 10.102.67.12 -- renewal in 97473 seconds.
    Sep 15 09:46:20 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): device state change: ip-config -> secondaries (reason 'none') [70 90 0]
    Sep 15 09:46:20 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 5 of 5 (IPv4 Commit) complete.
    Sep 15 09:46:20 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): device state change: secondaries -> activated (reason 'none') [90 100 0]
    Sep 15 09:46:20 localhost NetworkManager[724]: <info> Policy set 'Telstra' (wwp0s29u1u1i7) as default for IPv4 routing and DNS.
    Sep 15 09:46:20 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) successful, device activated.
    I'm going to ask on #fedora and see how i can best diagnose what's going on. At least I now have it working, albeit on an older kernel.
    Last edited by qnm (2013-09-14 23:48:05)

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