*sigh* zen micro installation probl

from searches, i see that this is common. haven't found a good solution to it yet, though.
i just bought a zen micro 6GB for my girlfriend. (awww). i have XP, and installed everything on the disc except acrobat and the aol shortcut.
creative mediasource installs fine .... the zen micro explorer installs fine .... but when i plug the player to the computer, it ) doesn't charge and 2) isn't recognized.
there is a yellow question mark on its usb port when i search for it.
what am i doing wrong?

Your chances of getting it to work when XP has a service pack is greatly increased. There are some who have got their player working on XP without a service pack, but on many systems a service pack is necessary. As far as I can tell it doesn't matter if you have SP or SP2 installed, there is no difference in success rates.

Similar Messages

  • Zen micro installation probl

    Hi guys...
    after installing CD software , I reset my PC, and when then I plug the Zen Micro I always get an ask from Win ( whatever 2000 or 98 ) to install drivers... I'm maybe doing anything wrong?

    It shouldn't make any difference whether USB or 2. I'm not sure where the drivers are unpacked to (I'm having a similar discussion in another thread) but for the earlier Zens it was C:\Program Files\Creative\Jukebox 3 Drivers. You could check there, and if it exists do a manual update. Failing that do a search in the C:\Program Files\Creative directory for *. INF and then try pointing the driver update to any directories it finds.
    It might be there's another problem though if this player is working and being installed on other PCs, but not this one.

  • FIX: Zen Micro Installer Error - "DemoShield Player has encountered an error.

    I just thought I'd post a solution to a problem I was having with the Zen Micro Explorer software installation because it might help someone else. Also, this forum is well indexed by search engines so it will be easy for people to find. It took me well over an hour to track this down.
    After starting the Zen Micro Explorer Installer CD, a full screen splash is shown of the creative logo and then DemoShield is started for the software install. It shows an intro screen where you must click 'Next,' on clicking next the DemoShield program was crashing with the generic Windows error "DemoShield encountered an error..." The problem appears to be a software conflict between DemoShield and Apple's QuickTime (any version as far as I know). Disabling the QuickTime startup entry does not help, installing in Safe Mode does not help and exiting any instance of QT in the system tray does not help either.
    To fix the problem you must un-install the QuickTime software from your computer by going through the Add/Remove Programs screen in the Control Panel. Once un-installed, run the Creative installer CD again, this time it will run correctly. Follow the on-screen prompts to complete the install.
    <i>Please note that if you have installed iTunes on your system it will not run while QuickTime is uninstalled, this is normal. Re-installation of QuickTime is covered later in this post.</i>
    When you have completed the install and restarted your computer you can re-install QuickTime. At the time of writing (4th Sept 2005) QuickTime and iTunes are bundled in one download package so you must download both. You can <a href='http://www.apple.com/QuickTime/download/' target=_blank>get the bundle here[/url]. Let it download and run the installer. If you already have iTunes installed, the installer will 'Repair' your installation, detecting that QT is missing it will re-install. If you do not have iTunes the installer will installer iTunes and QuickTime.
    When you have completed the QuickTime+iTunes install you have got around the DemoShield issue. I hope this of use to anybody with a similar problem.Message Edited by PhilM on 09-5-2005 02:30 AM

    Hi Jeremy,
    I knew it was an issue with QuickTime because I clicked on 'Send Error Report' on the error message and it took me to <a href='http://oca.microsoft.com/en/response.aspx?SGD=0b73e24-7433-4ee-ac4c-49956d08c85c&SID=623' target=_blank>this page[/url]. It states "An analyst at Microsoft has investigated this problem and determined that an unknown error occurred in QuickTime Player. This software was created by Apple Computer, Inc.."
    My QuickTime version is 7.0.2. My operating system is WIndows XP Home (Athlon 64; 52Mb RAM)
    Eventually I just tried uninstalling QuickTime and it wroked after I did that. Some screenshots: <a href='http://www.phantomphil.co.uk/ZM/' target=_blank>Click[/url]
    The contents of my disk.id file reads:
    Creative Zen Micro
    ZENM-CDSD-W-LB
    Hope this hel
    ps.
    Message Edited by PhilM on 09-5-2005 02:45 AMMessage Edited by PhilM on 09-5-2005 02:48 AMMessage Edited by PhilM on 09-5-2005 02:49 AM

  • Zen Micro Installation help...please

    I just got a 5 gig Zen Micro. All was well until I attempted to install the program in the computer, which led to "Error code -600", which told me to clear my temp folder and check my internet connections. I have a cable connection, windows XP, and Norton antivirus. Does this have anything to do with my problem? If not, what am I doing wrong?
    please, someone, help. I'm about to ritually disassemble my micro.
    thanks and happy holidays
    -CmF

    ok i found the problem.
    after a few hours of googling i found that the error is caused by an outdated version of windows installer.
    to fix this problem on your computer find the folder
    C:\Program Files\Common Files\InstallShield
    and rename it to
    C:\Program Files\Common Files\InstallShield-old
    and then run your install again that should fix your problem

  • Zen Micro - Installation CD error mess

    Hello there...
    I just bought the Zen Micro today, and as I was attempting to load the installation CD, I received the following error message:
    "Exception occurred: Stream write error"
    Does anyone have a fix for this problem? Thanks very much!
    ZB

    Try download the separate elements of the installation from Creative's site, click the link Support > Downloads on this page.

  • Zen Micro Installation P

    Hi,
    I have a Zen Micro and am currently away and would like to play my zen through my friends laptop. However, my installation cd is at home and I can't find it on the download page (unless i don't know what i'm doing !).
    Can someone post a link to the installation or point me in the right direction ?\
    cheers pezza

    Hi Pezza,
    You didn't mention which firmware you have on the player, check that first.
    If it's version .x - get these files from our Downloads page, and install them in the same order as listed:
    Creative Zen and Jukebox Driver Upgrade version .30.03 - JB3MV2_PCWDRV_US__30_03.EXE
    Creative MediaSource Player/Organizer 3.30.2 - CMS_PCAPP_LB_3_30_2.exe
    Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource - CMS_PJB3_PCApp_LB_2_00_20.exe
    If the firmware is version 2.x, then you can get the second file from that list (MediaSource), and get this plugin:
    Creative MediaSource Plugin for PlaysForSure devices (version .00.8) - CMS_PCMTP_LB__00_8.exe
    And Windows Media Player 0 from Microsoft's site.
    You can get all the blue updates from our Downloads page, just select the Zen Micro in the list and it will show you all the files that are available.
    Cat

  • Zen Micro installation problem - file "data2.cab" neede

    Hey
    Trying to install my Zen micro software when it says, " Please insert dist that contains the file data2.cab"
    I have the installation CD so why is file not on it'sDan

    It might be a problem with the CD, but it sounds an odd error to get.
    You can of course download the latest drivers and software from the download page for your player, so this is probably the best workaround as well as getting the latest software.

  • Zen Micro installation CD ISO h

    Installation CD for Windows XP and older OS for Zen Micro.
    Part
    http://www.megaupload.com/?d=422F8CH3
    Part2
    http://www.megaupload.com/?d=40534I2B
    Download all part and part 2 to the same folder, unrar, burn the ISO of the installation CD and then run installation from this new CD.
    Note: Link error corrected now.
    Message Edited by BadBoy on <SPAN class=date_text>08--2005 <SPAN class=time_text>0:04 AM
    Message Edited by BadBoy on 08-2-2005 09:3 PM

    johnston2 wrote:
    Or just go to http://www.station-drivers.com/page/sb%20audigy2.htm and get 3.20.72 & 3.20.78
    I successfully loaded 3.20.72 overtop of MediaSource 2, then loaded 3.20.78. I noticed that they have 3.30.04 listed, but when I loaded it my system didn't appear to update.
    I remember their sound card mediasource will only install if you have a creative sound card in your computer. I don't think it will install for people who don't have their sound card.

  • Zen Micro Firmware Probl

    I recently brought a 6GB Zen Micro, and all was fine, it had setup, etc. all perfectly. after useing it for a couple of days, i looked up about the battery drain due the the 2 hour standby, and attempted to upgraded the firmware.
    the update stopped midway through, so i left it to see what happened. nothing after a couple of hours, so i cancelled it.
    now when i turn on the Zen Micro, it says "firmware problem", and remains in recovery mode.
    i tried "reload via USB" option, but then the firmware installer wont start because "player is not connected" (even though it phyically is)
    windows however, does make the noise when you connect a removable dri've, although media player says that no player is detected either.
    after reading a couple of threads here nothing seemed to help me.
    can i anyone help me? id be really gratful
    thanks.

    does the micro still work alright? if it works, and the computer will register it, then you probably shouldn't bother upgrading the firmware. if it doesn't work, then i have no idea what to do, and you'll most likely have to contact customer support, and hopefully creative can somehow fix the problem, or help you fix the problem

  • Zen micro photo proble

    ok so i've had my zen micro photo since last summer, which means that the creative lab crew wont help me since my purchase is over a year old. lame. well i had a minor 2 ft drop with my buddy, and it wont work. when i turn it on, it freezes on the "creative" screen. then when i get to the option window so i can attempt to clean it out, it wont work, i would like to say that it freezes also on all the options, but i cant really tell. those are i guess minor problems. i dont really know, but it also will occassionally make this odd "skipping" noise when i take the battery out and replace it so it will restart. this kid at Best Buy said that it has a small rotating disk on the inside and that it could of cracked or isnt on properly. but this is a drag. and you would think that i could just plug my baby into the computer with the USB cord,but now it wont even respond to the computer, or the computer wont recognize it. if you have any advice that would be swell.

    i asked that same question because my zen micro broke no responded, but i did get a microphoto and have not had any problems yet.

  • Zen microphoto installation probl

    I have windows 2000 and when i plug in my zen microphoto it says its not compatible is there any way i can fiz this i've tried downloading all the things that are intended to help on the website and still no answer i used to have a regular zen micro and it worked just fine on this computer so why isnt the zen microphoto working i am really confused so please help if you can
    *any suggestions would be helpful*

    Take a look at the requirements for the ZMP (Wicrosoft? Windows? XP (Service Pack or higher) / XP 64-bit). It needs WMP0 for its media transfer protocal.

  • Zen Micro Transfer proble

    okey, i got ZEN MICRO for like 2 months now nothing like that happend to me yet..
    i got FW ver .. and 3.90GB free..
    im tryeing at the MP3 player explorer to transfer some songs, but my MP suddenly is giving me "this file cannot be written" error.. what can i do? the file format is wma, so its not the song..
    btw: my mp isnt locked..
    Message Edited by W_N on <SPAN class=date_text>0-2-2005 <SPAN class=time_text>0:32 AM
    Message Edited by W_N on 0-2-2005 0:44 AM

    mine is full cahrged but nothing, i think its a problem from the MP or maybe a bug from the MS explorer..
    i wanna try formating the mp3 but i cant find the option...

  • Zen Micro Control proble

    Hey guys, I just recieved a micro for christmas and noticed on mine, when the battery level indicates I have two bars left The control just freezes up on me and end up having to actually push hard on the touch pad for them to work. Is this a defect? Thx all.

    First time I've heard mention of it. I would check that you have at least the .0.03 firmware, and that you've run a disk cleanup. To access the Rescue Mode on the Zen Micro, remove the battery, hold the power switch to the "on" position, reinsert the battery. Choose Disk Cleanup from the menu.

  • Zen Micro sync proble

    Hi,I?formated my pc and installed all creative software as usuall but i cant sync my music from my mp3 player to my pc.. I tryed by dragging the files through "Organize music in device" button, but when i dragged the .mp3's the pc was "busy" but nothing came out.. Then i tryed the "Sync music between pc and device" button, this way was good but in the end i saw that i was transfering file with errors?with no weight.. Well thats my problem, now i got no music files on my pc.. but i still can hear them by connecting my player.So if someone got any suggestion, feel free to post.. Thank's

    Again, you have to be a little more specific.
    You tried doing what? When and how did it fail?
    You said earlier that you could change some songs, now you can't do even that?
    Have you changed sth with your player (firmware is what comes to mind).
    Did you tried uninstalling all Creative programs, rebooting downloading the LATEST versions of the programs and then installing those instead?
    BTW, it DOES matter which firmware version your player has:
    If it is .xx.xx (eg ..0) then you should download and install THE LATEST versions of:
    Zen and Jukebox Driver (v.30.03)
    Zen Micro Media Explorer (v4.00.27)
    MediaSource Player-Organizer (v3.30.2)
    AND
    Jukebox plugin (v2.00.20) for MediaSource
    If it is 2.xx.xx (eg 2.2.02) then you should install Windows Media Player 0 along with ALL the latest hotixes from microsoft.
    If when by fail you mean that it worked ok for your friend but when you got back it didn't for you then it DEFINITELY means that there's a problem with your PC, not the player...
    If this don't help ask again anything.
    CheerSMessage Edited by Keyper7 on 03-25-20060:24 PM

  • Zen Micro headphone probl

    I bought my Zen Micro in mid November(Limited Edition w/ extra battery) and has bee working fantastically until now. As I twist the headphone jack inside its socket, the sound of the music becomes very echo like and very soft but if I continue twisting it then it returns to normal. This has been very persistent for the last month and customer support has been unresponsi've. I only use my Zen on trips and at school, never for excersising and have never dropped it. On occation, if you tug on the headphone jack in just the right way, the player automatically turns on so sometimes in class, my music starts to play. I've called everyday since 5/2 at 3:00pm Western(California) and only get a message telling me the business hours. E-mail has been unresponsi've.
    My friend at school also told me that in the first gen Zen Micros that this is a common problem and told me to refer to these fourms and I haven't found much at all with the Search Bar. Thank you for all your help!

    MechAnt: It is a fault that gets posted about relati'vely frequently. Creative Support shouldn't be unresponsi've so () check your email spam trap for replies (2) make sure you reply to the first email you received from them (it does say to do this in the email). Failing that give them a call, or reply here and a moderator can look into whether they received your email or not.

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