Sigmatel MSCN MP3 player PROBLEM!! PLEASE HE

I have had my mp3 for about 6 months and all of a sudden out of the blue.. i connected my mp3 into the usb and normally, as i have XP, it would appear as the mp3 and give me options what i would like to do with it. But now when i connect it, it comes up as STMP3500!? It doesnt appear in my computer either. It asks for a driver which is strange for XP. i downloaded the software cd and loaded the drivers. And i also downloaded the firmware.
When i attempt to run the firmware it prompts that the device has"timed out." I have tried formatting its but it then appears and error saying "cannot lock device."
I cannot return my mp3 to the store as warranty has expired.:angry:
Any tips?
PLEASE REPLY
Regards

Jasong,
It sounds like your player may be entering into recovery mode because what you are seeing is the recovery mode device setup (only without MuVo N200 drivers installed it will show up as a STMP). Go download drivers for the player and try reconnecting it while holding down the play/pause button. This should get detected as a player recovery device. Now go download the latest firmware update for it and flash the player. At that point you can unplug the player and reconnect it as normal. See if it starts working at that point. If not you will want to contact support directly.
Jeremy

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