Sign in details problem

Hello, I need help. I signed out from my skype and can't sign in again. I can sign in to the webpage with the same name/password but not on the desktop companion. I use skype version 6.22.81.105 and I have updated IE to the latest version. I have deleted the shared.xml file and tried everything I found on the skype community board. Can anyone help?

crazyrocker wrote:
I cant login at all. Go to microsoft login and it just says "error on page go back". it was working fine but had to do a factory restore due to a trojan i picked up and couldnt get rid. Installed the desktop version of skype and cant sign in. tried several times to reinstall skype but still the same
What version of Windows are you on (XP, Vista, Windows 7, Windows 8 )? Is it 32-bit or 64-bit?
http://support.microsoft.com/kb/827218
What is the version of Internet Explorer installed on your computer?
In Internet Explorer go to Help -> About Internet Explorer.
P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

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Re: we do not recognize your sign in details

Few days ago I was kicked of my skype. Trying to log in again produced the same result: we do not recognize your sign in details. Meanwhile I created a new account, but lost important contacts. The problem is that I can not access registered email account anylonger in order to restore sign in details. I remember the registered email.
Please help.
Many thanks in advance

Skype 6.3 is more than 1½ years old version. All Skype versions older than 6.14 are now retired and can no longer be used. The currently latest Skype version is 6.21. You need to update your Skype.
http://www.skype.com/en/download-skype/

ICloud sign-in details not remembered

Every time iCloud loads - so at least once a day - I'm asked for my sign-in details, despite ticking the Keep Me Signed In box. I had the problem with Safari originally, Internet Explorer was the same, but Firfox worked properly until two weeks ago. Any suggestions please? Might it be my security software (AVG?)

I'm having the same problem, it started in IE 9 , now Chrome's doing it as well. I haven't made any changes to the settings on either browser, this ones all on you Apple.

Sorry, we didn't recognize your sign in details HE...

Hello. I am using Skype since its launch and yesterday started showing this message everytime I try to log in. I tried logging in on the Skype website but that didn't work aswell. I have Avast! antivirus. I created another account to keep in touch with my friends and this one worked when I tried to enter the password and the login. Need help! I have a Windows 7 32 bits. My skype account is not linked with my Microsoft account, I tried "linking" them together but it happens the same message. In the Skype website, the message it shows is: "The connection has failed".
Regards,
[Removed for privacy] (this is my alternate account)

Hello,
same problem here. I've been using Skype with my Skype name for like more than 10 years.
Now, 5 minutes ago, it just disconnected and I cannot login with that Skype name anymore. Nor in Skype, nor on the web page. The message i get is :
Sorry, we didn’t recognize your sign-in details. Please check your Skype Name and password, then try again.
I have also tried another accounts and they work normally. My Skype name seems like just dissapeared.
Please solve this problem !
Kr,
T

Skype didn't recognize your sign in details (Macbook Air) help please

My Skype is not working since a week now. When i tried to log on to Skype from my Macbook Air (Mid 2011) it says "Skype didn't recognize your sign in details please check your Skype name and password then try again". I have done the following steps but issue still persist
Operating System: Mevericks 10.9.4
Step No:1
I deleted the shared.xml file from library
Reinstalled Mevericks then formatted my Harddrive and downgraded to Mountain lion X
Issue is still there and I am hopeless because I have contacted the Skype support and searched the google for help, read different blogs but I haven't found any Solution.
Is there any one who can help me please?
Looking forward

OS X Mountain Lion (10.8.1)
While I'm doubtful this will fix your problems, you need to update.
OS X Mountain Lion Update v10.8.5 (Combo) 831.81 MB
http://support.apple.com/kb/DL1676
Log into the Skype Web site. http://www.skype.com
Click on the Sign in link.
It's possible you will need to reset your password.
Also verify that you are running the latest version (6.19.0.442) of Skype. http://www.skype.com/en/download-skype/skype-for-computer/

CS5 has stopped working pop up everytime when selecting fonts. details: Problem signature:   Problem Event Name:APPCRASH   Application Name:Illustrator.exe   Application Version:15.1.0.39   Application Timestamp:4d76c9e3   Fault Module Name:CoolType.dll

Stops responding, etc
details
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Illustrator.exe
Application Version:    15.1.0.39
Application Timestamp:    4d76c9e3
Fault Module Name:    CoolType.dll
Fault Module Version:    5.7.83.9418
Fault Module Timestamp:    4c296b69
Exception Code:    c0000005
Exception Offset:    00021ae1
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    1033
Additional Information 1:    8e1b
Additional Information 2:    8e1b636bd3438ac15d03ef1549553b25
Additional Information 3:    1b31
Additional Information 4:    1b316dab8b65bf468124c367b4a50e14

But I am assuming that when I make the installer, the 32-bit Run Time Engine is appened with the installer, as show below
Since from the picture you can see its including the support installers from '\Program Files (x86)\'
The application runs queries to fetch data from database in SQL server 2008, and for that I am using a Microsoft SQL Native Client 2008 R2 64 bit ( this is the only version that installs on either PC, even the one on which I developed my LV Application).
I am not using any driver, only toolkits for reports - and for that I un-checked the "Remove unused polymorphic VI instances" when making the executable, otherwise LV throws up an exception that share variable are not being included.
Yes I did reboot every time after I ran the installation.
Still getting the same error.

Help, I have forgotten my Skype sign in details.

I've forgotten my Skype sign in details can you help?
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content. A link to this post appears where the post was originally added.

If you have the original iPad, 5.1.1 is as high as you can go.
You will have to purchase the app again if you no longer have the old Apple ID in order to update the app. If the apps still functions, you can use it as is but you will not be able to upgrade without using the old ID.

We do not recognize your sign in details

Help needed
I have version 6.3.73.105 It says it is the latest update, I have windows 7 and IE11
When I try to sign in using skype I get
Sorry we do not recognize your sign in details.
Please check your Skpe name and Password.
I can sign in through my Microsoft account but Skype still says I am not signed in
Solved!
Go to Solution.
Attachments:
Image1.jpg ‏61 KB

Skype 6.3 is more than 1½ years old version. All Skype versions older than 6.14 are now retired and can no longer be used. The currently latest Skype version is 6.21. You need to update your Skype.
http://www.skype.com/en/download-skype/

Everytime I go to get into Firefox the Windows Live Sign in comes up.This has been happening since I installed Windows 7 and it won't remember sign in details.How can I get rid of Windows Live sign in??

I am currently using Windows 7 and when I go to try and get Fire fox up a running the Window Live Sig in site comes up. This never happened when I was using Vista.
The Windows Live sign in site will not remember the sign in details.
I use My MSN/Sympatico home page as my default site

* Websites remembering you and automatically log you in is stored in a cookie.
* Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
* In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
* Do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
Clearing "Site Preferences" clears all cookies, images, pop-up windows, software installation, and password exceptions.
* http://kb.mozillazine.org/Cookies

Recover Sign-In Details E-mail

This is scam, isn´t it?
Hi (here was my e-mail),
new
Your Skype details
To recover your sign-in details for Skype, simply follow this link.
Please note this alert was sent because your account has been locked. On the page you'll need to submit your login details to resolve this issue.
Skype
Thanks!
Subject/title amended for clarity.
Solved!
Go to Solution.

Hi, MmeDenise, and welcome to the Community,
I am so distrusting of e-mails received from several websites I maintain accounts with, being that spoof e-mail is so popular, that upon receipt, I will not follow any links provided (redirects happen so fast that it is not easy to watch what is happening) and instead sign in to the website itself and check my account details. I suggest you do the same with your Skype account: sign on to your account dashboard, make sure that your account's registered e-mail address is accurate and valid, and then proceed to change your account password.
Kind regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Sorry, we didn't recognize your sign-in details

Hello! I have a microsoft account. To be honest, not sure whether I had a skype account too with this microsoft account. When I try to sign in to skype desktop, I get the error message "Sorry, we didn't recognize your sign-in details". I can sign in fairly using microsoft account on the www.skype.com website but not on desktop client. I am using windows xp sp3. Also when I try to recover password or username for skype, it only gives one of the microsoft account and prompt me to reset microsoft password if I try to reset password. Please help me out. I have tried reinstalling skype and reinstalling. I can sign in other skype accounts here. Those are not microsoft account but skype accounts.
Attachments:
skype.JPG ‏38 KB

Hi,
your Microsoft account (MSA) works as a your Skype account. Or rather: Your MSA is your Skype account So just make sure you click "Microsoft account" on the blue Skype sign in page and then enter your email and MSA password to sign in to Skype.
When you want to recover the password for this MSA you indeed need to take the recovery flow for your MSA and not a Skype one.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Sorry, we didn't recognize your sign-in details. Please....

Recently like a day ago, I was in a skype call with a couple of friends. Then I was in there for about 1 minute after that it kicked me out of the call and kicked me out of my account saying Sorry, we didn't recognize your sign-in details,Please check your skype name and password,then try again. when I tried to get in. I need help. I have let Skype support remote access my computer to remove skype and to reinstall it for me, Still not working. Help please. If someone knows a fix please let me know. -FroggyRecks

Try to reset all Skype settings. Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder. Restart Skype. N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

Skype didn't recognize sign in details

i just reset my password so i know i've got the correct password, but i keep getting the message "Sorry, we didn't recognize your sign-in details. Please check your Skype Name and password, then try again."
i can login on skype.com just fine, it's just the skype app that's giving me trouble for some reason.
Solved!
Go to Solution.

Not sure if this will help, but try to reset all Skype settings.
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

How to sign in? (problem with username and/or password)

I created an account long ago for the Support Communities with an Apple ID: xxx.mac.com.
I created an account not so long ago for iTunes with an Apple ID: xxx.gmail.com.
Where they suppost to be the same? Wasn't sure. In any event, I've been using them both without a hitch. Then I realized that I could have a password recovery problem with my Support Communities account because I haven't had the xxx.mac.com email address for several years now.
Problem: When I use my older Apple ID for Support Communities, it will not allow me to change my email to my current xxx.gmail.com address. I suspect it recognizes the address is already being used with me newer Apple ID for iTunes. My solution was to simply ditch the older ID and try signing in with my newer ID. Unfortunately with that route, I get:
"We're sorry. Your account could not be created due to system issues. Please contact Apple Support Communities with the information below to create your account." [Which I've done, but no response.]
Questions: Are the ID support to be the same or different? Either way, it doesn't really matter to me, but I either need to update my address for the older ID or be able to use my newer ID in Support Communities. Because of this, I'm unable to use any type of email notification and I'm afraid I could have a problem with password recovery if I were in that position.
Thanks for any comments.

Problem solved and completely my error.
My login with the old Apple Discussions was [email protected] At some point, with the new Apple Support Communities, some time ago, I was prombed to create a new account and I did so. My username was simply "xxx" without the "@mac.com".
So that was the problem. My old [email protected] still had my old address. I kept logging in with this ID and kept trying to update my address. Where I thought it was recognizing that this address was already used with my iTunes account, it was because it was used with my newer Support Communities ID (xxx) that I didn't even remember I had created.
Turned out it was something so simple. (I hate when that happens.) I had to play my "idiot card".
Thanks to Apple support for the direct email correspondence that finally got me on the right track.

How do i change my sign in details on the cloud download

it tries to sign in with a non excisiting account but cant fnd anywhere to change this

I do not see any purchased product in your Email ID here in forums.
Please mail me the details of the incorrect & correct at the request Email.
Regards
Rajshree

Sign in details problem

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