Sign in Error for Export PDF to Word

I purchased a 1 yr. subscription to export pdf to word for my HP Photosmart 6525 All-in-One printer.  I am using Win XP.  It will scan my document to pdf but when i try to sign in on that page, it puts my name at the top but when i try to send the convert button it gives me a Security Alert saying "Revocation for security certificate for this site is not available". When i try to install certificate, it doesn't work.  How do i correct this?

Try following forum:
http://forums.adobe.com/community/exportpdf?view=discussions

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    Am 09.06.2014 19:35, schrieb Sara.Forsberg:
    >
          Timeout error when converting PDF to Word
    created by Sara.Forsberg
    <https://forums.adobe.com/people/Sara.Forsberg> in /Adobe ExportPDF/ -
    View the full discussion
    <https://forums.adobe.com/message/6444999#6444999>

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