Sign in failed on my 2nd computer

CC is loaded on 3 computers; 2 desktop, 1 laptop. CC is inactive on the laptop. Won't let me into the 2nd desktop. Changed password; won't work. Any ideas?

Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

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How do I get past the error message Sign In Failed on my 2nd computer?

How do I getr past the error message Sign In Failed on my 2nd computer? I have signed out, uninstalled, and reinstalled to no avail.

So I thought: let's try the link Carolyn Samit suggested. So I got to Apple - Support - FaceTime to find information I already knew, about port forwarding I had already tried:
443 (TCP)
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open your cc desktop app and sign out and then sign back in, Sign out, Sign in | Creative Cloud Desktop app
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Why do I get a "Sign in failed" message on one of my computers when I try to sign in to Photoshop CC 2014?

I have two (2) separate Creative Cloud single-app memberships. One is Adobe Muse, which I've had since June 5, 2013, and the other is the Adobe Photoshop Photography Program (PPP), which I've had since September 17, 2013. I own each of these memberships for different reasons and use them on different computers and in different environments.
I have three (3) computers; a Home computer, a Laptop, and an Office computer. I have Photoshop and Lightroom (from the Photography Program) installed on the Home computer and the Laptop; a total of two computers. I have Muse (a different single-app membership than the PPP membership) installed on the Home computer and the Office computer; again, a total of two computers. I have run this configuration without incident since I first purchased the memberships. In fact, before I joined the PPP, I verified with Adobe that this configuration was ok and was told that they were separate memberships and that it would not be a problem.
I upgraded Photoshop CC to Photoshop CC 2014 (as well as Lightroom) on the Home computer and Laptop and everything still worked without incident. I also updated Muse CC to Muse CC 2014 on the Home computer and again, everything ran as before without any problems. Later, when I updated Muse CC to Muse CC 2014 on the Office computer, I received a "Sign in failed" error message that said "[my] adobe ID [[email protected]] has already been used to activate the software on two other computers or devices". Which was not true!
After a Chat with a fairly useless customer service agent I selected the option, on the "Sign in Failed" dialog, to "Sign me out of all other computers and devices" and was able to sign in to Muse CC 2014 on the Office computer. Later, when I returned home I was able to successfully sign in to Muse CC 2014 on the Home computer - both of the two (2) allowed usages were now working.
After verifying that Muse CC 2014 was working on the Home computer, I launched Photoshop CC 2014 to see if it had been effected - it was. When asked I entered my Adobe ID and password, and was able to sign in successfully. Just to keep the math straight, I am now signed in on two (2) computers with the Muse CC 2014 membership and one (1) computer with the Photoshop CC 2014 membership.
I now attempted to Launch Photoshop CC 2014 on the Laptop and got the "Sign in failed" error message, which again said "[my] adobe ID [[email protected]] has already been used to activate the software on two other computers or devices". Again, this was not true! The Laptop would have been the second computer to have Photoshop CC 2014 installed under the Photoshop Photography Program membership, if I could have signed in.
Since these are separate memberships (albeit under the same Adobe ID) I should be able to, and have been able to, install them on any computer as long as each is only installed on two (2) computers.
I need help. This is causing me a great deal of inconvenience.
The problem started with the 2014 updates. How do I (or Adobe) fix this FUBAR problem?
Respectfully,
WRG

This is a user forum I feel you need to deal with Adobe customer services or support chat did not work in you case.

I keep getting error 205 when downloading CC on a 2nd computer. PC, Windows 7. We had turned off anti-virus and ran cleaner

I keep getting error 205 when downloading CC on a 2nd computer. PC, Windows 7. We had turned off anti-virus and ran cleaner. Any suggestions of how else to do it? I have creative cloud installed on another computer, but do not see the .exe file on it so I can't copy and move it.

I found this log. Is there a way to ftp the file or get it through email?
04/03/15 08:13:32:710 | [INFO] | | ACC | LBS | ApplicationFacade | | | 3396 | ****************Starting LBS workflow*******************
04/03/15 08:13:32:912 | [INFO] | | ACC | LBS | WorkflowManager | | | 3396 | LBS launched in LEGACY mode
04/03/15 08:13:33:005 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | ACCC System requirements check passed
04/03/15 08:13:33:785 | [INFO] | | ACC | LBS | ProductInfo | | | 5428 | Product locale not specified in the product information file
04/03/15 08:13:33:785 | [INFO] | | ACC | LBS | ProductInfo | | | 5428 | Product name not specified in the product information file
04/03/15 08:13:33:785 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | Bootstrap LBS is successful
04/03/15 08:13:33:803 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | Bootstrapper Lock acquired
04/03/15 08:13:33:821 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | LBS Lock acquired
04/03/15 08:13:33:844 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | Deployment lock check passed
04/03/15 08:13:33:861 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | The resolved URL for package service is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=6.1.1&platform=win32
04/03/15 08:13:35:173 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | Successfully downloaded application xml at path C:\Users\Blatte1\AppData\Local\Temp\{C0981016-EE83-444B-9F00-2D580FC13CC6}\applications.x ml
04/03/15 08:13:35:235 | [ERROR] | | ACC | LBS | WorkflowManager | | FileUtils | 5428 | Failed to get version of file at path :C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll Error
04/03/15 08:13:35:235 | [ERROR] | | ACC | LBS | WorkflowManager | | | 5428 | Failed to get the PIM version from location: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll
04/03/15 08:13:38:378 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:39:374 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:40:364 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:41:356 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:42:346 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:43:339 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:44:331 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:45:324 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:46:314 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:47:394 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:48:397 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:48:854 | [WARN] | | ACC | LBS | PDM | PDMWorkflowManager | | 8144 | A user retryable error has occured while downloading the file. errotType = -60 extendedErrorCode = 417
04/03/15 08:13:48:935 | [WARN] | | ACC | LBS | PDM | PackageDownloadManager | | 4156 | Manifest file could not be downloaded
04/03/15 08:13:49:146 | [ERROR] | | ACC | LBS | WorkflowManager | | | 5428 | Failed in DOWNLOAD PIM
04/03/15 08:13:56:667 | [INFO] | | ACC | LBS | ETS | | | 3396 | Waiting for the async thread to get the task completed
04/03/15 08:13:56:667 | [INFO] | | ACC | LBS | ETS | | | 5308 | Async thread is completed. Now exiting from function.
04/03/15 08:13:56:668 | [INFO] | | ACC | LBS | ApplicationFacade | | | 3396 | ****************Closing LBS workflow*******************
04/03/15 08:14:51:529 | [INFO] | | ACC | LBS | ApplicationFacade | | | 6764 | ****************Starting LBS workflow*******************
04/03/15 08:14:51:557 | [INFO] | | ACC | LBS | WorkflowManager | | | 6764 | LBS launched in LEGACY mode
04/03/15 08:14:51:633 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | ACCC System requirements check passed
04/03/15 08:14:52:137 | [INFO] | | ACC | LBS | ProductInfo | | | 2108 | Product locale not specified in the product information file
04/03/15 08:14:52:137 | [INFO] | | ACC | LBS | ProductInfo | | | 2108 | Product name not specified in the product information file
04/03/15 08:14:52:138 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | Bootstrap LBS is successful
04/03/15 08:14:52:155 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | Bootstrapper Lock acquired
04/03/15 08:14:52:173 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | LBS Lock acquired
04/03/15 08:14:52:194 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | Deployment lock check passed
04/03/15 08:14:52:211 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | The resolved URL for package service is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=6.1.1&platform=win32
04/03/15 08:14:53:528 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | Successfully downloaded application xml at path C:\Users\Blatte1\AppData\Local\Temp\{F7CC0F61-C090-43B1-A0E4-A85ECBEAC0A6}\applications.x ml
04/03/15 08:14:53:577 | [ERROR] | | ACC | LBS | WorkflowManager | | FileUtils | 2108 | Failed to get version of file at path :C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll Error
04/03/15 08:14:53:578 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2108 | Failed to get the PIM version from location: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll
04/03/15 08:14:59:411 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:00:404 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:01:396 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:02:957 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:03:949 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:05:025 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:06:316 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:07:306 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:08:297 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:09:289 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:10:281 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:10:425 | [WARN] | | ACC | LBS | PDM | PDMWorkflowManager | | 8168 | A user retryable error has occured while downloading the file. errotType = -60 extendedErrorCode = 417
04/03/15 08:15:10:499 | [WARN] | | ACC | LBS | PDM | PackageDownloadManager | | 7984 | Manifest file could not be downloaded
04/03/15 08:15:10:709 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2108 | Failed in DOWNLOAD PIM
04/03/15 08:15:17:071 | [ERROR] | | ACC | LBS | WorkflowManager | | FileUtils | 2108 | Failed to get version of file at path :C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll Error
04/03/15 08:15:17:071 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2108 | Failed to get the PIM version from location: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll
04/03/15 08:15:19:766 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:20:781 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:21:775 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:22:767 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:23:768 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:24:814 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:25:808 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:26:821 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:27:817 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:28:811 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:29:808 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:30:285 | [WARN] | | ACC | LBS | PDM | PDMWorkflowManager | | 7160 | A user retryable error has occured while downloading the file. errotType = -60 extendedErrorCode = 417
04/03/15 08:15:30:367 | [WARN] | | ACC | LBS | PDM | PackageDownloadManager | | 4148 | Manifest file could not be downloaded
04/03/15 08:15:30:572 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2108 | Failed in DOWNLOAD PIM
04/03/15 08:16:41:099 | [INFO] | | ACC | LBS | ApplicationFacade | | | 7008 | ****************Starting LBS workflow*******************
04/03/15 08:16:41:130 | [INFO] | | ACC | LBS | WorkflowManager | | | 7008 | LBS launched in LEGACY mode
04/03/15 08:16:41:191 | [INFO] | | ACC | LBS | WorkflowManager | | | 6628 | ACCC System requirements check passed
04/03/15 08:16:41:733 | [INFO] | | ACC | LBS | ProductInfo | | | 6628 | Product locale not specified in the product information file
04/03/15 08:16:41:734 | [INFO] | | ACC | LBS | ProductInfo | | | 6628 | Product name not specified in the product information file
04/03/15 08:16:41:734 | [INFO] | | ACC | LBS | WorkflowManager | | | 6628 | Bootstrap LBS is successful
04/03/15 08:16:41:751 | [ERROR] | | ACC | LBS | WorkflowManager | | | 6628 | Failed to acquire Bootstrapper Lock

Illustrator sign in failed

Hi group
When I start Illustrator CC, I get an error message saying "sign in failed. Unable to sign in on this computer". Selecting the "Retry" option doesn't help (it never does) and the option "Sign me out of all other computers or devices." Trying to sign in with a different Adobe ID doesn't help either.
Uninstall/Reinstall doesn't help either.
Any ideas?
Thanks
Yves

Well,I presume it is the same issue.What is this "server password changed" thing about?I've had a number of these notifications today already. I don't want to just delete the account as it's my main contact address. How do I track down where the problem is?

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I am trying to authorize my 2nd computer with itunes, now my problem is i can be on the 2nd computer, open itunes, sign in, BUT when i try to authorize the computer by going to store>authorize computer, it wont take the password. Shouldnt it be the same as when i sign in? Please help me

On the 2nd PC, does you account name show up in the oval near the top right?
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The computer that it is currently on is failing so I bought a 2nd PC to install but I don't want to pay for the software again.
Is this possible or do I have to purchase the software again?
Thanks,
Claudia

green1964
Please look at the dialog box that you are facing - the one that looks like you are dealing with a tryout version. To the left of the tab that says Continue Trial, do you see a tab for License This Product or some similar wording? If so, click on License This Product and insert your purchased serial number when it is asks for it along with other requested information.
This dialog has popped up for me from time to time even when I installed the program with a purchased installation disc. Not sure of the whys, but it can happen and be remedied as I have done when it happened to me.
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ATR

How to linkup my 2nd computer to print?

I would like help on how to be able to print from my 2nd computer to printer hook to my 1st computer.
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Hello there, vincentfromak.
The following Knowledge Base article provides the information on how to edit your rescue email address:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Particularly:
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
Thanks for reaching out to Apple Support Comunities.
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CS5 will not update on install on 2nd computer

Hi to all,
I have installed CS5 student version on my laptop from the discs. This is the 2nd computer I will have it on. According to the Adobe website this is allowed. Install appears to be fine... I can open and edit jpeg photos in PS. I cannot update any of the programs in the suite to current versions. Each time I try I get a "some updates failed to install" error. Any thoughts?
Thank you
E
MacbookPro OS 10.8.5

The fact that you have been able to install and, I assume, activate to a second computer says that Adobe are OK with it, so it is just a matter of fixing the updates. I know precious little about OSX, but this should help.
Troubleshoot update issues | CS5, CS5.5, CS6

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I get the message "Sign in failed - Unknown server error (-2)" when I try to login to the Blackberry ID page of a new playbook during initial setup. This prevents me from continuing and using my device. A similar error message appears when I tap "Forgot password?" which is An unknown error has occured. Please try again (-2)
I have tried what others have done when they have unknown error (-6) which is turn off playbook and plug into desktop manager then update to reflash, but I continue to get the same error.
I know my BB ID username and password are correct because I can login to the web with them. Not sure what to do next.

Just to test the simple things first, did you try to sign in using another credential?
If only yours fails, then is a RIM issue, otherwise is indeed your Playbook failure.
--- Catalonia, next state in Europe ----
Use the "solved" or "Like" icons if my answer helped you.
BES10 administrator for several customers.
"SMPTE Calculator" timecode APP developer for BB10

HOW DO I TRANSFER MUSIC FROM MY IPOD TO A 2ND COMPUTER THAT HAS LOST MOST OF THE MUSIC IN ITUNES WITHOUT LOOSING THE MUSIC WHICH IS NOW ON MY IPOD

MY OLD COMPUTER HAS THE CORRECT MUSIC INSTALLED IN ITUNES.
I HAVE NOW INSTALLED THE CORRECT MUSIC ON MY IPOD-NANO
I HAVE A 2ND COMPUTER WITH AN INCORRECT MUSIC LIST IN ITUNES.
I NEED TO COPY THE CORRECT MUSIC TO COMPUTER 2 FROM MY IPOD WITHOUT LOOSING WHAT IS ON THE IPOD.
THANK YOU

Typing in all caps indicates shouting is considered rude and is difficult to read. Many simply do not read such posts.
The music sync is one way - computer to ipod. The exception is itunes purchases. File>Transfer Purchases
You need to copy everything from one computer to the other.

I have icloud and downloaded new CDs on my 2nd computer. How do I download the new music into my old computers itunes.

I have icloud and downloaded new CDs on my 2nd computer. How do I download the new music into my old computers iTunes using icloud.

For your computer first get iTunes to see it by:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
- The transfer iTunes purchases
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Or redownload them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Transfer other music by using a third-party program like one of those discussed here:
newer copy
- Connect the iPod to your compute and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup
Note that the backup that iTunes makes does not included synced media like apps and music.

Ipod shuffle won't show up on 2nd computer

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Actually, that's a good question. I thought it was true with all iPods, but I just tried an experiment on my full-sized iPod and it wasn't the case.
I copied a song (one that I didn't mind deleting) manually to my iPod (not shuffle). I started playing it off the iPod list. Then I went to my main iTunes library list and deleted that song. The song kept playing and continued to be listed on the iPod's list. When I do the same thing with my shuffle, as soon as delete the song off the main library list, the song stops playing and the iPod shuffle re-syncs to no longer have the song.
So to answer your question, I believe you can set the larger iPods to manually manage your music (not sync) and play songs from it on multiple computers. You just can't do the same thing with a shuffle.

Sign in failed on my 2nd computer

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