Sign-in failure

When I go through the sign-in procedure, I am given a Failure window; saying that an error occurred and your changes were not saved.

If you are trying to sign into photoshop.com, that's because it's in the process of going away, to be replaced by adobe revel. You should have gotten an email about this from adobe.
As far as using PSE, just go to the program files or program files (x86) for 64 systems, in windows, or the applications folder on a mac, find the actual .exe/application file for the editor and/or organizer, and make a desktop shortcut/dock icon, then launch PSE that way in the future.

Similar Messages

Windows 7: "Lightroom has experienced an unexpected Sign In failure. Please try again later."

Lightroom sync with the iPad app had been working wonderfully for me. Suddenly, in the Windows desktop app, I'm signed out, and trying to sign in results in, "Lightroom has experienced an unexpected Sign In failure. Please try again later." To my knowledge nothing changed on my PC to trigger this issue, and I had been using the sync multiple times daily when the error suddenly cropped up. Creative Cloud remains cheerfully signed in.
Other Mac-related threads mention a similar error that includes something to the effect of "(attempt to index a nil value)," but that parenthesized message does NOT appear in this case, and needless to say the Mac solution that has been posted for this problem (http://helpx.adobe.com/lightroom/kb/error-unexpected-sign-failure-occurs.html) doesn't apply to a PC.
Any suggestions/solutions would be appreciated. Thanks!
Update 4/29/14: After having changed nothing, I am able to sign in to Lightroom again (although the sign in does not persist when I close Lightroom). I had a case pending with Adobe support, that had been escalated; perhaps over the past day they did something behind the scenes to solve my primary sign-in issue, but if so, they didn't communicate it to me.
Message was edited by: DoNotWantAScreenName

I got the same error in Windows 7. Here's what I found - jump ahead if you find the technical terms confusing.
For me, it turned out to be a network configuration problem related to IPv6, as Ary Gunawan has said. In simple terms, Windows claims that it has a working IPv6 setup, and therefore Lightroom tries to connect to an IPv6 address instead of an old-school IPv4 one, and that fails.
I haven't been able to establish with certainty if it is a local problem in my network config, or related to my ISP, or if Adobe screwed up. What I do know is that Lightroom returns an extremely unhelpful error message, doesn't provide an error log of any sort, and fails to switch to IPv4 when there is an problem.
Disabling IPv6 support in Windows worked for me, but may cause unwanted side effects because Windows relies on it (says Microsoft). It's better to make Windows prefer IPv4, but leave IPv6 in place.
So I fixed it with a tool called "Prefer IPv4 over IPv6" (Microsoft Fix it 50410), available at http://support.microsoft.com/kb/2533454 . After running it and rebooting, LR did work.
If you try the fix but need to go back to the Windows default configuration for whatever reason, just run the tool "Prefer IPv6 over IPv4" from the same page.
More configuration tools, including one to completely turn off IPv6, are available at http://support.microsoft.com/kb/929852 .
Good luck!

I am unable to sign in to Lightroom Mobile. I am unable to sign in to connect with the server. I get the message "Lightroom has experienced an unexpected Sign In failure. Please try again later. (attempt to index a nil value.)

I am able to sign in to Lightroom Mobile on my iPad but not on my iMac through Lightroom.

Have you tried this workaround?...Error: "Unexpected Sign in failure...nil value" when syncing to Lightroom mobile | Mac OS

Unexpected sign-in failure: (attempt to index a nil value).

While trying to link LR and LR mobile, I'm consistently (several trys over a few hours) getting a message: "Lightroom has experienced an unexpected Sign-in failure. Please try again later. (attempt to index a nil value).
I've verified the Adobe ID and password -- what else should I try?

Try http://helpx.adobe.com/lightroom/kb/error-unexpected-sign-failure-occurs.html

I have an issue login into lightroom mobile on my desktop, it keeps coming up with Lightroom has experienced an unexpected sign in failure. Please try again later.(Attempt to index a nil value can anyone ahead some light on this please?

I have an issue login into lightroom mobile on my desktop, it keeps coming up with Lightroom has experienced an unexpected sign in failure. Please try again later.(Attempt to index a nil value can anyone ahead some light on this please?

Have you tried this workaround?...Error: "Unexpected Sign in failure...nil value" when syncing to Lightroom mobile | Mac OS

Windows Live - Sign in Failure E66

Hi,
i cannot sign into WL messenger through my e66. iif i'm signing in through gprs t gives an error message:
Sign in Failure:
check your access points or network settings
Signing in through WLAN:
Sign In Failure:
your phone is in offline mode or you do not have a data connection
i can easily browse the web but cannot use this software!!! PLEASE HELP!!!!!!!!

* Websites remembering you and automatically log you in is stored in a cookie.
* Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
* In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
* Do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
Clearing "Site Preferences" clears all cookies, images, pop-up windows, software installation, and password exceptions.
* http://kb.mozillazine.org/Cookies

Lightroom sign in failure

When I try to sign into Lightroom, I get a message: Lightroom has experienced an unexpected Sign In failure. Please try again later. (attempt to index a nil value)
Any ideas, or better still any solutions? This has happened over the last 2 days.

Being addressed in this thread at the official bug reporting forum:
http://feedback.photoshop.com/photoshop_family/topics/cannot_sign_in_to_lightroom_mobile_f rom_lightroom_5_4

Has the deployment of a second CC for education package caused my Sign In Failure across all machines?

hi All, tried posting this in the live chat the past two days with support but cant seem to send response to their questions (tried two browsers, but send message button still grayed out). Just want to check on the community of anyone else had this sign in failure across machines after deploying a second package under the education device licensing? Even after uninstalling one package I still cannot sign into any adobe products, full or trial versions now. Its seems all shut down.
Advice would be greatly appreciated please, thanks.

Hi Steven,
Adobe device license is tied to a deployment pool hence errors may occur during image installation. This could be due to Adobe application manager which is missing on user's machine and Adobe creative cloud desktop wasn't included while creating a package through CCP. You may visit the link below to find the other distribution method.
Adobe Education Technologies | Adobe Education Technologies
Hope this helps.
Thanks,
Ashish

Verizon Call Assistant (VCA v2.7.79) Sign-In Failure - DAILY! err!

My computer is on 24/7. No viruses, no spyware.
Every single day when I get on my computer in the morning the Verizon Call Assistant has at least 1-5 popup windows telling me "Sign-In Failed, Please try again."
The computer is running, no suspend mode, no screen saver, drives run continuous. (the power company loves me)
WHY is this software doing this!!?
I'm pretty good with computers and have no problems with other software.   Internet working fine, no disconnects or anything.
1) I've uninstalled and reinstalled the VCA
2) I've signed in online to the web-based VCA with no problems.
3) I've clicked OK on the error windows and it then signs me right in.
Is there software disconnecting me from the VCA server after a period of time of no computer use?   I can use the computer all day long and it never gives me the error.   Its after the computer sits for many hours, or overnight with no human interaction.    Again, no screen saver or "power savers".   The only thing I do is blank the monitor after 4 hours.

Yes, the constant failures of VCA have been a problem ever since I started using the program almost 2 years  ago. I have to turn it off at night and restart again the next day. Running Windows7. I think the program needs another upgrade, but VCA seems to be supported somewhere in California and the local (MA) people know nothing about it. It is nice when it works, but it is buggy.

Sign In failure to Skype with GE 31591 phone

Try as I might my recently purchased GE 31591 phone won't sign into Skype. Can anyone help? Neither Skype nor GE can. Each claims it's the other's problem. Bush league!

Hi sohoaudio,
I have checked our eBuyNow Support centre and found your support ticket FYYELY which have been replied and will continue assisting you until the issue has been solved.
Please be assured that your GE Phone is covered under a 12 month warranty and if the unit is deemed as defective, eBuyNow will reship them a new unit at no cost.
Some Skype users have been solved the same issue visiting: secure.skype.com and updating profile information by populating "Gender" and "Birthday" fields and then try signing in again.
If you already went over the above and are still unable to sign in, please contact us back via your support ticket and one of our agents will gladly assist you.
Best,
eBuyNow.Support.Pro

Folio Builder Sign in Failure

Ok, it was working wonderfully up to Friday when i had installed a trial version of CS5.5.
My trial was due on Monday, and when i got my serial installed, the folio builder simply stopped signing in... I reinstalled everything several times. I just resintalled the entire adobe design premium CS5.5 along with folio builder folio producer, hoping that it would work again and nothing. Now I am hopeless...
The same message: "Sign failed. Please try again"

Could you contact me offline at [email protected] so that I can get more information from you.
Thanks,
Nethra Krishnamoorthy

BB ID sign in failure via Desktop (link)

OK, BB desktop (Link) the only problem I have is trying to sign into BB via the desktop; it just stalls.... I tried shutting down firewall, made sure I have the latest update. OK now...wtg BB/RIM about time you got back in the fight...love my Z10!!!!

Hello,
On an assumption, this thread will be moved to the proper forum...the dedicated LINK board. Please confirm that this is what you are asking about. Desktop Software and LINK are not the same thing. Further, your forum profile states "bold 9650", yet you state Z10 in your post. So please confirm your complete and exact configuration so that we can be sure to be supporting you properly.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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Active Directory Sign In Failure

Hello,
I am currently running Mac OS X 10.6 Snow Leopard XServe with the computers bound to a Windows 2000 Enterprise Server active directory. This is a public high school environment. The account information is stored on the 'Windows side.' The users home folders/files are stored on an XRaid. Upon signing into a computer early in the morning teachers complain that the students recieve an error that states "Cannot sign into (ACCOUNT NAME) at this time because an error occured." However, after the end of the period, when the bell rings, the teachers use a student sign on and successfully gained access. Could this error be due to the ammount of sign ons being used at one time? Or is there an issue with the Active Directory coexisting with the outdated Windows Server 2000?
Your Help is Greatly Appreciated!

If you are trying to sign into photoshop.com, that's because it's in the process of going away, to be replaced by adobe revel. You should have gotten an email about this from adobe.
As far as using PSE, just go to the program files or program files (x86) for 64 systems, in windows, or the applications folder on a mac, find the actual .exe/application file for the editor and/or organizer, and make a desktop shortcut/dock icon, then launch PSE that way in the future.

Apple Portal Sign Up Failure

I have been trying to sign up to the Apple Portal for my ASTO and ASW with legit information but I receive an error message every single time.

Hi ..
Try the troubleshooting steps here > Apple TV: Basic troubleshooting

InDesign Folio Builder Sign-In Failure.

I was wondering if anyone else had a similar issue when trying to log in to their DPS account from the Folio Builder tab within InDesign. I have downloaded and installed the latest versions of updates for the Folio Builder and Producer and am running CS5.5 on a Windows XP PC.
Please, if anyone has any ideas. I already have an account with the DPS system and can login just fine through my browser.
Thank you.

Hi Bob,
My ID is working on Adobe portal.
my problem date since that upload. I download and install Folio Producer Tools.dmg + Folio_Panel.dmg at least 10 times but my panels do not work. I completely reinstall Indesign but still nothing.
My Folios do not appear in the panel. I can not connect to CS Live.

Sign-in failure

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