Sign in for apps store issues on iphor

Can sign in for apps on mac, pad but not iphone. Keeps asking me to sign in. I do but never takes. Can not buy apps. Can buy music on phone.

I expect the Apple Servers are getting Hammered, just leave it a few hours and try again.  I have been lucky and got all my devices upgraded and apps updated.

Similar Messages

  • What if u don't have a credit card when signing up for app store on ipod, What if u don't have a credit card when signing up for app store on ipod

    I'm tryin to sign up for app store and iTunes and don't have a credit card and need help. All I'm tryin to do is get free apps 

    Then create a NEW account using these instruction. Make sure you read and following the instructions carefully. Otherwise the None option will not be there.

  • Old Apple ID used to sign in for App Store

    My iPhone 5s will not let me update any of my Apps because it's asking for an old Apple ID.  I can't remember that password.  I have a new Apple ID that I have set up under General for everything, including the App store.
    I deleted that app that was purchased using the old Apple ID, but I still can't update the Apps.  When you open the App Store, and scroll down to Favorites , the NEW ID is listed  but it still wants the OLD ID to update Apps.
    I logged into ALL of my Apple IDs (my phone, husband's phone, kids' iPod, and the iPad) and made sure the Old ID was not listed anywhere.  It's not.
    How can I get rid of the OLD Apple ID and sign in using the NEW ID for updates?
    Thanks!

    Pee_Truck wrote:
    My iPhone 5s will not let me update any of my Apps because it's asking for an old Apple ID.  I can't remember that password.  I have a new Apple ID that I have set up under General for everything, including the App store.
    I deleted that app that was purchased using the old Apple ID, but I still can't update the Apps.  When you open the App Store, and scroll down to Favorites , the NEW ID is listed  but it still wants the OLD ID to update Apps.
    I logged into ALL of my Apple IDs (my phone, husband's phone, kids' iPod, and the iPad) and made sure the Old ID was not listed anywhere.  It's not.
    How can I get rid of the OLD Apple ID and sign in using the NEW ID for updates?
    Thanks!
    The mistake was creating a new Apple ID, rather than changing the email address on the old one, or recovering the password for the old one. If you had done either of these there would be no problem with the apps acquired using the old ID, as the apps are associated with the account, not the email address that you used at the time you got them.

  • When I try to sign in to Apps Store it says my computer cannot be verified and to contact support for assistance.

    When I try to sign in to Apps Store it says my computer cannot be verified and to contact support for assistance. Can someone please help me with this?

    Apple ID security issues -
    Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
    http://support.apple.com/kb/HT5699

  • I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

    I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

    Skip the iCloud sign in for now.
    Once you reach the home page, go to settings and sign out of FaceTime and Messages.  This should also sign you out of iCloud.
    Go to iCloud in settings and sign in with the correct Apple ID.
    If that does not work
    Skip the iCloud sign in
    Go to Apple ID.apple.com and sign in
    Change your Apple ID to the old one
    Delete iCloud account on your device with the old Apple ID and the same password.
    Go back to the website, change your Apple ID back to the current one. You will receive an email to verify the account. Verify first.
    Sign into iCloud on your device with the correct Apple ID and password

  • I have an iphone 4 and recently changed my apple id password. I went through the verification successfully. For some reason, I can't sign into the app store on my iphone using my apple id and password.

    I have an iphone 4 and recently changed my apple id password. I went through the verification successfully. For some reason, I can't sign into the app store on my iphone using my apple id and password.

    Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
    This is from the iOS Dev Center forum...
    http://devimages.apple.com/maintenance/
    We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
    (Check under "Program Enrollment").
    Note that your program membership should have been automatically renewed if it lapsed during the downtime period.  If not, please be explicit about that in your support request.
    --- DrErnie

  • Could Not Sign In to App Store from iPad

    I am unable to sign into the App Store from both my iPad Air and my iPhone 4.
    When I enter the password, the following error message appears:
    Could Not Sign In
    FATAL::Unable to process your request. Please try again.
    I have reset the password via the Apple web site and can sign in to the web site with no issues. (evidnced by ability to post this).
    I have reset the iPad and no change.
    Get same error in iTunes Store.
    Any suggestions would be appreciated.
    Thank you,
    Tim

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    If that doesn't help, tap Settings > General > Reset > Reset Network Settings
    You will have to re enter your Wi-Fi password.
    If nothing above has helped, try here >  iOS: Troubleshooting Wi-Fi networks and connections

  • HT5287 Anyone else getting "An unknown error has occurred" signing in to App Store?

    Hi all,
    I have just acquired a Macbook Air for my wife and after a few bumps, have it up and running except that we simply cannot sign in to the App Store.  It's definitely not a userid / password issue (validated via login to app store from iPad/iPhone and set up new apple ID for the wife).
    What is happening is simply: when trying to SIGN IN to App Store, I get the error "An unknown error has occurred".  Spent 90 minutes on phone with apple support with no luck.  I know there have been some server issues due to heavy load with Mountain Lion being so popular but I know folks who have managed to get in to the App Store from their Mac in the time frame I've been 100% unable to.
    Any one out there with experience on this?  (I've looked at the various threads similar to this but didn't find anything that seemed to help)
    Thanks all

    Solution... I formatted mt HD and reinstalled then applied updates.  Something must have been corrupted in initial setup

  • I want to sign into the app store as another ID, but it is greyed out.

    Hey everyone,
    I want to update my apps but I am having an issue.
    When I click "update", this pops up
    But that is not the apple ID I am signed into the app store as, nor the account I want to use to update things.
    Why is it greyed out -- uneditable -- and how can I change that?
    Thanks!

    OK so I was having this issue too but for some reason it was happening on Evernote. The user email that was populating the Apple ID field was for a previous user on the computer that, as far as I know, doesn't use Evernote at all. It only happened recently and as far as I knew all his user information was removed from this machine once we got a new one in the office?
    Uninstalling and reinstalling worked but this behaviour seems very odd.

  • Sign into apple app store locked to other account.

    Hello
    I worked for a Curry's DASIS / Ubiquity stand in store and sold my friend a Macbook Pro 13" MD102, the machine was sold off display at the time with a decent reduction.
    Recently her iPhoto app is saying its out of date and needs to be updated, but when she goes to sign into the APP store when she tries to login the apple ID field is populated by a Apple ID she is unaware of and so am i, my thinking is that when the mac was on display perhaps someone has signed in with an apple ID.
    What can i do to resolve this issue and permanently remove the unknown apple id so 1. she can use her Apple ID to sign in and 2. No data or apps or data are lost.
    note: She has contacted the person who's apple ID was in there and they say they are happy to meet up to login but if they logged in how could i remove there account from the machine.
    any Suggestions below is a screen picture she sent me of the issue
    Many Thanks

    That solution is kinda dumb -.-
    You asked for help. I have given you the correct solution to your issue because it involves more than the two apps. It involves the whole Mac.
    Why I would reinstall the OSX just to change the ID Apple of an App?
    I gave you the explanation in my answer.
    It's time for you to move on. You have high-jacked another user's thread for your issue. You should start your own topic with the issue so as not to be carrying on a cross conversation.
    Insulting folks who offer you the correct solution is no way to make folks want to continue to assist you here!

  • Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

    Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

    The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    1. You don't own another Mac.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    2. You do own another Mac.
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
    After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it under your ID. In that case, contact iTunes Support.

  • Why im i getting "an unknown error has occurred" message when i sign into the app store

    Im getting "an unknown error has occurred" message when i sign into the app store. I don't have a problem signing into anything else. What could the problem be?

    Were you able to find a solution to this issue? I am also getting the 'an error has occurred' message when trying to download or update any apps on my iPhone. Restarted, updated, re-booted, etc etc, nothing has worked.

  • I updated my payment option details for app store and was charged with Rs. 60 twice. why did that happen?

    i changed my app store from canada to india and for that i'd to update my payment option details for app store and was charged with Rs. 60 twice. once the day i added the card details. and then another one 3 days later. why did that happen?
    i read soemwhere that it automatically gets credited back within 3-5 working days.
    waited for more than 7 days but no credit was given back.
    m feeling bad that i got charged without making any purchase.

    Each time that you add or change the card details on your account (and possibly also if you change your name and address, as the card needs to be registered to the same name and address as on your iTunes account) you will be charged a temporary store holding charge to check that the card details are valid and that the card is active, but it should disappear within a few days or so (the amount of time that it takes will vary by card issuer) : store holding charge.
    Give it a few more days, and if it still hasn't disappeared then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT5007 Why when I sign into the App store it says unknown error?

    When I sign into the App store it says unknown error. 

    the support article for that error says to wait for it to reset your request and then try again, in the meantime verify your login information is correct (ie logging in at http://appleid.apple.com/)
    you can also goto Settings > store and log out of your apple id and log back in just in case

  • IOS 6.0.1 update still no fix for App Store Purchased section

    iOS 6.0.1 update still no fix for App Store Purchased section. Keep crashing after few seconds and kicked back to home.
    Does apple even aware of this problem???

    Hi, thanks for your comment.
    The steps that I have dines so far is similar to you I think.  I have all so tried a restore on all my devices running 6.0.1 and still nothing.  Have spoke to staff in an Apple shop and they were no help at all and kind said it was my devices that had the issue and nothing to do with anything at Apples end.  Have all s spoke to staff in a premium retail seller of Apple products and again, no he,o what so ever.    I think it's clearly a issue at Apples end with the serves sending out that data when request.  IOS6 is full of bugs and runs so slow it silly. 
    I'm thinking that Android is the way the forward after all the problems I've had with iOS6.

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