Sign In is not working

I just received an Envy x2 11-g010nr and the screen says to press and hold the windows button and then press the power button to sign in. I have tried this numerous times and it doesn't take me to the sign in???? Any help would be greatly appreciated.

Hi SMullins, welcome to the HP Forums. I understand you cannot get to the sign-in screen.
Is it docked? Does it power on at all? Have you used before? What do you see on screen?
If it does not turn on, take a look at this, and see if you can identify a relevant symptom:
Computer Does Not Start (Windows 8)
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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All these settings were set as expected, yet im still facing the same problem
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security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Loading Root CA certificates from from keychain
security: Loaded Root CA certificates from from keychain
security: Validate the certificate chain using CertPath API
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
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security: No timestamping info available
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security: KB Programming Analysis and PC Operating Center
security: ObjectId: 2.5.29.31 Criticality=false
CRLDistributionPoints [
[DistributionPoint:
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security: Thawte Code Signing CA
security: ObjectId: 2.5.29.31 Criticality=false
CRLDistributionPoints [
[DistributionPoint:
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security: Use CRL setting from certificate
security: The OCSP support is enabled
security: KB Programming Analysis and PC Operating Center
security: ObjectId: 1.3.6.1.5.5.7.1.1 Criticality=false
AuthorityInfoAccess [
   accessMethod: 1.3.6.1.5.5.7.48.1
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security: This certificate does not have AIA extension
security: Use OCSP setting from certificate
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network: Connecting http://crl.thawte.com:80/ with proxy=DIRECT
network: Downloading resource: http://crl.thawte.com/ThawtePremiumServerCA.crl
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network: Connecting http://ocsp.thawte.com:80/ with proxy=DIRECT
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network: Connecting http://ocsp.thawte.com/ with proxy=DIRECT
network: Connecting http://ocsp.thawte.com:80/ with proxy=DIRECT
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