Sign IN Not Working & No Welcome Name

On the new Verizon Home Page, Verizon Fios Trending, the Sign In  at the top of the page next to Welcome does not work on my Windows IE9 . I have to sign in by clicking on My Verizon and signing in on that page or by clicking on the email Sign In page. Also the Welcome-------- no longer shows my name. However, the Sign In on the  Verizon Fios Home page on my Firefox and Google Chrome browsers do  work. But they are both missing my name after the word Welcome.
Now I know why there was a notice on the Verizon Home page starting several weeks ago that there was a surprise coming. I can do without these kind of surprises. How many Verizon customers haven't as yet received their surprise????? IT"S COMING!!!!!!
 Holly
Solved!
Go to Solution.

Holly,
I happen to still have IE 9 on my Windows 7 system (I am a dedicated Firefox user, don't use IE at all so haven't updated to 11), so I just started it up, and sure enough I was unable to log in. HOWEVER, when I started IE with all add-ons disabled, I was able to log in just fine - two step process.
So Holly, I think you have an IE add-on getting in the way of the Verizon Trending page, I have no clue which one, but try starting IE without add-ons and see if it works for you. If it does, then you can have fun trying to figure out which add-on is causing the problem, or you can just use a better browser all the time.... 
Edit: And yeah, using Compatibility does distort the page, unusable.
Justin
FiOS TV: Extreme HD, Internet: 50/50, Digital Voice
VMS Enhanced Service: 1 server, 2 clients
Keller, TX 76248 (VHO 1)

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