"Sign in to use this application on this computer"
When I copy an App Store application (or an update) from my first Mac to one of my other Mac's Application folder and try to run it, I get the dialog box:
"Sign in to use this application on this computer - was purchased using App Store on another computer. To install “xxx.app” on this computer, sign in using the Apple ID and password used to purchase it."
Often, after entering my Apple ID/Password, this works, but with some applications it doesn't at all! In these cases the dialog box stays and I get the message "Connection failed" in red, but that's not the real reason I suppose. When I repeat entering Apple ID/Password, often the dialog disappears, but I still can't use the app.
What can I do?
When I copy an App Store application (or an update) from my first Mac to one of my other Mac's Application folder and try to run it
Better to re download the app directly on the Macs, instead of trying to copy an app.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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Tried my k3772-z modem to connect macbook air to internet and got the message: you can't use this application with this version of mac os x. Is there a setting that needs to be changed?
I can't help you with a direct answer. For third-party devices you should contact the vendor (Vodafone).
If you have an iPhone (or an Android phone with hot-spot capability) you can use that to connect to the Internet without paying for a separate cellular service. -
"You cannot use this application with this version of OS X"
Hi,
I'm getting this message when I try to open .AVI files that I uploaded from my digital camera, but I'm posting it here instead of in the Quicktime section because I believe that the cause of the problem is more general. When researching this problem, I looked at the info panel for these .AVI files, and the app listed to open them was "Quicktime Player (default) (7.1.3)". But the actual version of Quicktime that I have installed is version 7.4. If I set the file's "Open With" app to be "Quicktime 7.4", it opens fine, but the "Open With" app reverts back to "Quicktime Player (default) (7.1.3)", making the problem come back. I've also noticed that if I right-click on other apps (a PDF file, for example), and choose "Open With" from the popup menu, that I see other versions of apps that no longer exist on my machine (Safari 2.0.4, for example). I think that files associated with these older app versions may be the cause of many of the "You cannot use this application with this version of OS X" issues that have been reported here. My question is where is this list of "installed" products maintained in OS X, and is there a way that I can edit it to remove those product versions that no longer exist on my system. In my particular instance, I'd like to remove "Quicktime 7.1.3" which should allow me to set the associated app for my .AVI files to be Quicktime 7.4 with no possibility of the association reverting to an earlier version that's not only incompatible with Leopard, but also not installed on my system.
Thanks,
KenWhen you associate a file with an application, are you then clicking the "Change All" button? You can rebuild the LaunchServices database. Evidently the location of the command and the database have changed slightly in Leopard from what they were in Tiger. See this thread for the updated instructions:
http://discussions.apple.com/thread.jspa?messageID=5730491
Also, make sure you don't have the old applications archived somewhere. I've been astonished in the past at just how enterprising the system can be in finding some program squirreled away in an obscure backup folder and listing it as an option to open something.
Francine
Francine
Schwieder -
i purchaseed an app monotoricamera but i cant find this application and this app removed from iTunes store what can i do for this problem? when i use report problem in purchase history " say to me this app is removed and i pay for that
Well, if you didn't keep it in your iTunes library, on your computer, & then back that data up, you're out of luck if it's no longer available in the App store.
Apple warns to backup your purchases for this very reason. -
Creative Cloud membership (one-year) .. I Can use the application on my Computer and Laptop
Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
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Dear Contacts Journal Support Team,
Each time i have been trying what you put up for me,i always delete The Application Completely,then go to iTune Apps Store to re-download it. I know the apps store will not give me an old version,that is why i do not use my Mac or iMac to replace the application however this has also been updated on my Macs.
I reiterated in my message yesterday that,it is not that what you asked me to do is not working or i did not follow your instructions into details. I did follow every steps you stated.
The end result is that, WHEN IT REACHES DATA MIGRATION,THE SCREEN WILL BE BLACK OR LIGHT BLUE BLACK,WITH A WHITE SCROLLING LINE THREAD ON THE DEVICE SCREEN,MEANING MIGRATION IS ABOUT TO TAKE PLACE. THIS WILL MOVE FOR ABOUT 2 or 3SECONDS,AND IT WILL CRASH.
I have tried this several time,i do not mind starting all over again,i just want it to work with iCloud. We can give you feedback,and i praise your effort for not getting tired to respond. This is a good and real customer service assistance of which i really appreciate.
My devices are up-to-date,and the application i download is the latest version.
Please let's makes this application work,there is non like it on The Apps Store. So you should be proud of your work and your innovation which i see as very powerful as well as extremely useful. But when it becomes unworkable it render all my eulogies to your effort meaningless.
Thanks for contacting me again and i hope you will make it work again. Please forget about my previous DATA,i want to start it NEW. But you can not turn ON & OFF even the iCloud on Contacts Journal.
Thanks a LOT.
The Reverend Canon Dr. IBITOYE.
Sent from my iPhone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
On 13 Feb 2013, at 07:46, Contacts Journal Support <[email protected]> wrote:
Thanks. Can you confirm this step:
- make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3) [you can check if you have the latest version of the app by going to the App Store on your device, then checking the Updates section to see if you see any update for CJournal]
- Another way to check is when you open CJournal, go to More -> Contact Us -> About page -> it should show the current app version.
This is very important. If you are running the previous version of the app (3.2.1), then this crash will definitely happen on iOS6.1. You need to upgrade the CJournal app to the latest. After updating the app, you will have to follow the same steps as before, including cleaning up the iCloud database.
Regards.
On Feb 12, 2013, at 7:13 PM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
Dear Sir / Madame,
Thanks for your lengthy information which is highly and diligently consummated and extremely digested.
All what you indicated in your last mail,i have done it and all efforts is TO NO AVAIL.
1. It does clean all the devices but at the start of MIGRATION,the application crashes away and off. This has happened at least more than 5 to 7 times on one device. I have got main 2 iPhone 5 main lines,the other lines are subsidiary to my European lines and Dublin. So,i do not on or try to set them at the same time.
2. Please,kindly see it in this way,look at the year you have released this application,i have not made or bombard you with this kind of problems.
3. I am an old man,i love the progress of our younger ones in Technology. It is just a shame i was not born to the computer and application age,it pains me. Because i know i embrace and love Technology,even at this old age. So i can not do anything to destroy your work,i will rather support you for progress so my up spring will also progress in all their discipline. Also remember my vocation as a priest,my position is to encourage,correct and not to destroy another persons efforts and labour.
Above all,i just finished trying it twice now,at the migration point,it crashes out in few seconds when it comes with that line of migration.
The time in London now is 03:10 in the morning,this is what i suffer on this application: SLEEPLESS NIGHTS.
If there is any other one like this out their that can take files,journals,documents,ToDo's like this one. Please let me know,i do not mind how much it will cost me. I just want it to work.
Thanks and look forward to your response.
Regards,
The Reverend Canon Dr. IBITOYE.
Sent from my iPhone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
On 13 Feb 2013, at 01:00, Contacts Journal Support <[email protected]> wrote:
Thanks. We just sent you an email an hour before you sent this one!! It had instructions on how to overcome this particular problem "Cannot sync since another device is syncing at the same time". It doesn't look like you followed those instructions at all.
This is our detailed feedback, so please read and follow them closely::
- you can only get this message when you are trying to sync to iCloud with CJournal. It means that something else got stuck while syncing with iCloud before, and it needs you to clean up the iCloud database for CJournal (as previously instructed, and repeated below)
- there is no hope for us to recover your previous data. The best we can do is to get the app working again with iCloud, by cleaning up your iCloud data for CJournal
- your old data was previously wiped out when you cleaned up the iCloud database without backing it up. There isn't any chance that we can recover that. Maybe the Apple iCloud engineers can restore that for you (though I doubt it). If they do, then let us know and we can figure something out.
Meanwhile, follow these instructions for resetting your iCloud data:
- make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3) [you can check if you have the latest version of the app by going to the App Store on your device, then checking the Updates section to see if you see any update for CJournal]
- make sure to turn off iCloud sync option in CJournal, on all devices
- To clean out your iCloud database, you have to go to the Settings app -> iCloud -> Storage and Backup -> Manage Storage -> Documents and Data -> Show All -> look for Contacts Journal. (if you don’t see it, then look for “icloud” with a blank white icon). Here, press the Edit button, then the Delete All button. This will clean out your iCloud database. Note that it will take a few minutes for your data to be deleted from your other devices, and you shouldn’t try syncing any of your devices to iCloud in the meantime.
- Now restart all your devices by powering them down, then power them back up again.
- Now, wait 5-10 minutes for the delete to go through
- On one of your devices, with the latest data, turn on iCloud. If it gives an initial message saying "iCloud data already exists", then press Cancel. It means it hasn't updated from iCloud that you deleted the data. You'll have to open the Settings app and go to the same Show All page again, just so the device tries to connect to iCloud again. Wait a few minutes before trying to enable iCloud again.
- After it's done transferring the information to iCloud, wait a few minutes, then connect your 2nd device to iCloud and let it connect with the existing iCloud data. If it gives a message saying "First Time iCloud Sync", then press Cancel. It means it hasn't detected the data you just uploaded from iCloud yet. Try again in a minute.
Please follow these instructions closely. Let me know any instruction isn't clear to you.
Regards.
On Feb 12, 2013, at 3:57 PM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
Dear Contacts Journal Support,
I am so disappointed as you have not deem it right to make a follow up enquiry about my problems of which you were aware about all my Troubles.
I keep you inform of all my efforts with apple iCloud Department and what i was told.
I did not delete any of my files from Contacts Journal from my iCloud Account as one of my iPhone 4S still contains a 75% of some of my data. This device has been switched off since. Any attempt i made to use iCloud on contact journal always comes up with a message i have related to you in my former message that: Contacts Journal encounter a SYNC problems from iCloud and that 2 devices can not be Sync at the same time; while all other devices are actually switched off.
I am sending this Note now as the time limit given to me by iCloud Team will expire tomorrow. As i have said,this application has beautiful features but to make it work and Sync with either iCloud or Dropbox is a problems.
I mean,about 8 devices can not have these problems at a go while other applications link with either iCloud or Dropbox are working on all these Devices. I can list all these for you if require as apple iCloud Team do check this as well.
The iCloud restoration you sent me does not work,but i think this has teach me a great lesson as not to rely fully on an application like this anymore. I count my loss,my time and STRESS,i can not but let you know how i feel and my pains,frustrations and disappointments on this application.
I have been using this application since it has been introduced,i know all the ups and downs,but not like this.
I hereby appeal to you to sort out this PROBLEMS: "PROBLEM WITH iCloud SYNC: can not sync since another device is syncing at the same time: please wait and try again."
The iCloud button will not even switched on.
I look forward to hear from you.
Regards,
The Reverend Canon Dr. IBITOYE.
Sent from my iPhone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
On 12 Feb 2013, at 22:00, Contacts Journal Support <[email protected]> wrote:
You can also go through the iCloud reset process again. That should get everything back in order again with iCloud. But there is no way to restore your old data unfortunately, since the Delete All wiped it out.
Instructions for resetting your iCloud data:
- make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3)
- turn off iCloud sync option in CJournal is it is enabled on any device
- To clean out your iCloud database, you have to go to the Settings app -> iCloud -> Storage and Backup -> Manage Storage -> Documents and Data -> Show All -> look for Contacts Journal. (if you don’t see it, then look for “icloud” with a blank white icon). Here, press the Edit button, then the Delete All button. This will clean out your iCloud database. Note that it will take a few minutes for your data to be deleted from your other devices, and you shouldn’t try syncing any of your devices to iCloud in the meantime.
- Now restart all your devices by powering them down, then power them back up again.
- On your device with the latest data, turn on iCloud. If it gives an initial message saying "iCloud data already exists", then press Cancel. It means it hasn't updated from iCloud that you deleted the data. You'll have to open the Settings app and go to the same Show All page again, just so the device tries to connect to iCloud again. Wait a few minutes before trying to enable iCloud again.
- After it's done transferring the information to iCloud, wait a few minutes, then connect your 2nd device to iCloud and let it connect with the existing iCloud data. If it gives a message saying "First Time iCloud Sync", then press Cancel. It means it hasn't detected the data you just uploaded from iCloud yet. Try again in a minute.
Hope this helps.
Regards.
On Feb 7, 2013, at 7:19 PM, Contacts Journal Support <[email protected]> wrote:
Hi,
Regardless of what Apple technicians say, the simple fact is this:
- you went and did Delete All for your iCloud data ... now all your iCloud data is gone. There's no way to bring it back. We certainly don't have the power to bring it back; maybe Apple technicians do. Have you asked them about this?
- your only hope is to restore your device using an iCloud backup, from before you did the Delete All. That might restore your data to a previous state. We sent you this link again: http://apple.stackexchange.com/a/75394/11236
If the Apple technicians can help you through this process, that would be even better.
There is honestly nothing we can do at this point. There's no bug to fix. The problem is you did a Delete All of your iCloud data, without making a backup first. If you had a backup of your data, we could be able to help you, but that data is nowhere right now.
Regards.
On Feb 6, 2013, at 10:23 AM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
No, not at all,The apple Technicians did run series of Test on both my account and The Application. It was conclusive that the application is not communicating both with devices as well as iCloud Proactively,this is one of The Application i personally rated 5 Stars and both iPad and The iPhone ones i have never made any complaint.
I gain nothing from spoiling another persons Job and effort. But when something needs to be repair,i think it need to. It crashes on my 4 iPads and all my iPhone series.
Please apple has the conclusion,you are the one who can fix it. Apparently my screen was shared because they can see through all my efforts since last Night.
I am very DISAPPOINTED... For now i am looking towards your end to get it fix. Apple policy still remains on Third Party's Application.
Looking forward to hear from you.
Many Thanks,
Dr. IBITOYE.
Sent from my iPhone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
On 6 Feb 2013, at 15:58, Contacts Journal Support <[email protected]> wrote:
Thanks for the update. We would love to fix the problem for you. Unfortunately, since you deleted all the iCloud data without creating a backup first, there's not much we can do from our end. I wish we had some control over this. The best option really is to look for your iCloud backups, and try to restore your data to your iCloud backup. Did you discuss this with the iCloud technicians from Apple? I'm sure nothing was wrong with their iCloud system per se, but did they focus on recovering your data (after you explained the problem to them in detail)?
At the moment, the only hope we have is to restore one of your devices from an older iCloud backup. You probably want to do this in the next day or so, otherwise it might get lost. This might have been something that I was hoping an Apple technician would be able to walk you through.
Hope this helps.
Regards.
On Feb 6, 2013, at 5:13 AM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
Hello There,
i have just finished or apple has just finished with me now,and i was opportune to be attended to by one of apple most senior iCloud Engineer or Technician. We were on this problems for couples of hours,apparently they could detect all my logins through out the night on this application. It was concluded that nothing is wrong with my iCloud account neither with iCloud in general as all my other applications is working fine.
What this implies now is that they i.e. apple engineers refer me back to you as the developer of this application. The application is not communicating with device as well as to have a good Synchronisation with iCloud.
They asked me to inform you that i have suffered as an elderly man through out the night and up till now nothing can be done from their end. They want you to look into the application and that it will be monitor from their end for the next couples of Days as if i or others will get all their Documents stored in the iCloud.
The Senior Technicians might get inn contact with you if there is NO remedy to this gruelling and gruesome situation that this application has put and expose me to since 17:00 Hour yesterday evening.
I will hereby advocate for an improvement and utmost adjustment to this BEAUTIFUL APPLICATION. I know it can be made to work without any stress and PLEASE DO IT.
MANY THANKS,
The Reverend Canon Dr. IBITOYE.
Sent from my iPad4⃣Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
On 6 Feb 2013, at 08:23, Contacts Journal Support <[email protected]> wrote:
Hi,
At this point, I don't think Time Machine backups would help. The only thing that might be possible is if you are backing up your iPhone or iPad to iCloud. You can check this in the Settings app -> iCloud -> Storage and Backup -> is iCloud Backup turned On? It will also show you the Last Backup under the "Backup Now" button.
If this is on, you can try to restore one of your devices to this backup version. You can follow these instructions: http://apple.stackexchange.com/a/75394/11236
You might also want to consult an Apple Genius bar if you have an Apple store close-by or if it's convenient for you to do this over the phone.
Hope this helps. Really hope you can recover this data.
Regards.
On Feb 5, 2013, at 9:07 PM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
Hello,
Many Thanks,
apparently i do use i cloud Sync on all my devices,but,i went to the FAQ where it says i should delete the cloud,this is the source of my Problems,apparently i would have contacted you earlier than this as it seems the latest update has been bugged,but i still manage to use it though. As soon as i delete the grey cloud,i lost everything on all my devices,all my 4 iPads,all my iPhones,my last result now is you,i can even taste any sleep as i need this file BADLY.. My last result is if you can put me through either on my Time Machine if that will still be intact. I have browse to see how i can get this work from any source. PLEASE KINDLY HELP...
My Regards,
The Reverend Canon Dr. IBITOYE.
Sent from my iPad4⃣Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!!
On 6 Feb 2013, at 03:38, Contacts Journal Support <[email protected]> wrote:
Hi,
Thanks for your email. Were you using iCloud sync? When did you upload these missing documents? Do you use multiple devices ... if so, which device did you use to upload the documents? Did you use the "Transfer over WiFi" method, or did you use "Open In" from a different app?
Let us know and we can see if there's any way we can help.
Regards.
On Feb 5, 2013, at 5:14 PM, ADEBAYO ADETOYE ALABA IBITOYE <[email protected]> wrote:
Dear Contacts Journal Support Team,
I am sending this mail to let you know that i have been encountering
serious problems on my CONTACTS JOURNAL FILES for the past 6 to 7
Hours.
I have read all the procedure on The FAQ as well as deleting this
application on all my devices also i tried to go to Manage my Data as
well as resetting everything stated on the FAQ. But all my efforts is
to NO AVAIL. I can get all my ToDo's and other Logs. But on my Files
Section where i some important Documents and folders,it is just coming
up as loading,and if click any of the files,it will either says ERROR
or THIS FILE IS EMPTY.
Contacts Journal is a very good tools for me,but,i must confess that
as at this Time 01:05 London Time in England,i have been on this
problems since 17:30 Tuesday the 5th of February 2013. I need to pull
out a paper i have saved in This Journal to give a Lecture This
Morning.
Please i do not want to loose all my files as i have got vital and
private documents stored and saved on this Application.
I will be delighted if there is a way of retreating or getting this
Documents back as they are very vital to me.
Looking forward to hear from you in earnest.
My Regards,
The Reverend Canon Dr. ADEBAYO ADETOYE ALABA IBITOYE.
St. Alfege Church,
Church of England,
Anglican Communion,
Greater London,
England,UK.adetoye50 wrote:
Dear Contacts Journal Support Team,
FYI, this is a user to user support forum. You are NOT addressing Apple here.
Honestly, I doubt anyone is really going to take the time to read the novel you have written. -
i used the old one fine for years. How do i make the new one open or how do I get the old one back
Firefox 4 requires at least OS X 10.5. You can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com -
Repeatedly told to sign in to use the application
Recently (as in the last month or two) I started getting the problem whereby applications that I bought from the App Store somehow fail to remember that they're "valid" for the current computer. Up until this point (which i'm fairly certain involved an OSX update) things were working fine.
We have two machines, an iMac and a MacBookPro (both running Mountain Lion, latest updates), that we use with the same App Store apple ID. We generally tend to buy the applications on the iMac (which is still running fine). However, about two out of every three launches the MacBook has taken to displaying this popup whenever the cookie manager is launched:
The application refuses to run until the information is entered. Once the login in entered, from that point on until reboot things are okay. Reboot and you have a 33% chance of the program coming up properly, otherwise you have to rinse and repeat (which is geting really old).
I originally thought that it was limited to this program, but a different, game app manifests the same behavior, and it is not launched at login.
I've tried scratch reinstalling the program (including wiping out all support and prefs files) multiple times, repairing the HD, and reinstalling the OS (not a scratch install). Nothing has seemed to fix the problem.
I thought that it may be caused by deleting the cookie that Apple seems to write after the signin propt is passed (porco.apple.com - appleID), but ensuring that this cookie remains has had no effect.
Note that the Apple ID used for the iTunes store account is not the "primary" one used for the iCloud. (This is true for both machines, and as mentioned we're seeing no problems with the other one.)
Any hints here?No real further clues here, except for what seems to be a workaround: if I login immediately after the prompt is provided then I can cause the failure every time. If however I wait for thirty seconds to a minute and then log in, I have no problems.
My hunch is that OSX (or at least Mountain Lion) has some sort of timeout associated with a license check. If the app can't "phone home" in time (caused by startup-induced latency), then the check fails and forces the user to revalidate the installation.
Now that Mavericks Mail-GMail issues have apparently been addressed with a patch, I'll have to see if the problem magically goes away with the new OSX version. -
I downloaded this from the website,http://www.mozilla.com/en-US/firefox/new/, for an application for Stark State college for an employment application because appearently that is the preferred web-browser for them, the download could not be completed because the author could not be verified and it said that the file is corrupted. Any suggestions? I have dial-up, yes ancient but only thing available here,so any suggestions?
You have an incorrect address. You could refer back to the college but I am sure you need to start with https: and make sure you drop that comma on the end.
-
I am trying to open Numbers 2.3 from iWork 09 in this application in this same application --
Even when I change the "open with" in the information pane, it still opens with the newer numbers. I know about the right click, but there must be a way to change the default to open the older numbers and not the newer ones. The same with Keynote. Does anyone know how?
Thanks!No, there is no way to change the Open With preference. For some reason, Apple wants to push the new app and overrides your setting.
You can Uninstall the new Numbers in LaunchPad. That should cure the problem. You can reinstall any time you wish from the Mac App Store Purchases tab. Don't do that if you have any documents that have been initiated or altered in the new program because those won't work in the old program until you either export them back to iWork '09 format or find a backup document that hasn't been touched by the new version.
Jerry -
kindly advise how do i install Bonjour to my MacBook Pro. i have quite a fewApps that won't work and have troubleshot them and can not find this application anywhere.
this is the error page i get when trying to open Docs to Go on my MacBook
Process: Documents To Go Desktop [2042]
Path: /Applications/Documents To Go Desktop.app/Contents/MacOS/Documents To Go Desktop
Identifier: com.dataviz.Documents_To_Go_Desktop
Version: 4.0001.9
Code Type: X86 (Native)
Parent Process: launchd [187]
User ID: 501
Date/Time: 2013-01-28 17:24:34.373 +0200
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Sleep/Wake UUID: 7B3C101D-5145-46E9-87BC-8CC4F7A0AAB9
Interval Since Last Report: 80267 sec
Crashes Since Last Report: 1456
Per-App Crashes Since Last Report: 19
Anonymous UUID: 824A531E-DA88-A4D2-F85C-B0E0B6351CDF
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Documents To Go Desktop.app/Contents/MacOS/Documents To Go Desktop
__TEXT 0000000000001000-0000000000061000 [ 384K] r-x/rwx SM=COW /Applications/Documents To Go Desktop.app/Contents/MacOS/Documents To Go Desktop
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x93030780 strncpy + 112
1 com.dataviz.Documents_To_Go_Desktop 0x000130dc 0x1000 + 73948
2 com.apple.Foundation 0x912acfcf __NSFireDelayedPerform + 413
3 com.apple.CoreFoundation 0x99f209b6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
4 com.apple.CoreFoundation 0x99f20355 __CFRunLoopDoTimer + 709
5 com.apple.CoreFoundation 0x99f05162 __CFRunLoopRun + 1730
6 com.apple.CoreFoundation 0x99f0463a CFRunLoopRunSpecific + 378
7 com.apple.CoreFoundation 0x99f044ab CFRunLoopRunInMode + 123
8 com.apple.HIToolbox 0x94e5b15a RunCurrentEventLoopInMode + 242
9 com.apple.HIToolbox 0x94e5aec9 ReceiveNextEventCommon + 374
10 com.apple.HIToolbox 0x94e5ad44 BlockUntilNextEventMatchingListInMode + 88
11 com.apple.AppKit 0x97b77a3a _DPSNextEvent + 724
12 com.apple.AppKit 0x97b7726c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
13 com.apple.AppKit 0x97b6d6cc -[NSApplication run] + 855
14 com.apple.AppKit 0x97b106f6 NSApplicationMain + 1053
15 com.dataviz.Documents_To_Go_Desktop 0x00002d59 0x1000 + 7513
16 com.dataviz.Documents_To_Go_Desktop 0x00002c88 0x1000 + 7304
Thread 1:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x909539ae kevent + 10
1 libdispatch.dylib 0x94df4c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x94df47a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 10:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x90952be6 __select + 10
1 com.apple.CoreFoundation 0x99f48c00 __CFSocketManager + 1632
2 libsystem_c.dylib 0x93044557 _pthread_start + 344
3 libsystem_c.dylib 0x9302ecee thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000100 edx: 0x00000010
edi: 0x009200c0 esi: 0x00000000 ebp: 0xbfffe4d8 esp: 0xbfffe494
ss: 0x00000023 efl: 0x00010202 eip: 0x93030780 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0
Binary Images:
0x1000 - 0x60ff7 +com.dataviz.Documents_To_Go_Desktop (4.0001.9) <F358E67C-827D-3CDD-8336-2E6D541F8363> /Applications/Documents To Go Desktop.app/Contents/MacOS/Documents To Go Desktop
0xdf000 - 0xecff3 com.apple.Librarian (1.1 - 1) <88A55A5E-40FF-3234-8394-2317120B79AB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7e8000 - 0x7f0ffc libcldcpuengine.dylib (2.1.19) <E5429AB3-FE28-3C0C-8942-686BB4191A9E> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x7f7000 - 0x7f9fff libCoreFSCache.dylib (24.4) <A089ED2E-0156-3937-BE32-5BED76DF4066> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x3ff2000 - 0x3ff2ffb +cl_kernels (???) <53FCF3CC-E043-4F29-818E-4FD5879EC129> cl_kernels
0x3ffc000 - 0x3ffcff7 +cl_kernels (???) <ABBCDE1B-10FB-409E-A3CA-AB362AF8DB9A> cl_kernels
0x8483000 - 0x8512ff7 unorm8_rgba.dylib (2.1.19) <EAF23AD7-DEC1-3346-A7AA-21B308CA2A85> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgba. dylib
0x8524000 - 0x85b6ff7 unorm8_bgra.dylib (2.1.19) <A2C66114-F581-3D86-9BC9-9994156640AF> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0x8fed1000 - 0x8ff03e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0x90007000 - 0x90023ff7 libPng.dylib (845) <14C43094-C670-3575-BF9B-3A967E05EAC0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x90024000 - 0x900c4ff7 com.apple.QD (3.42 - 285) <1B8307C6-AFA8-312E-BA5B-679070EF2CA1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x900c5000 - 0x900c5fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x900c6000 - 0x9011fff7 com.apple.ImageCaptureCore (5.0.1 - 5.0.1) <541529F7-063E-370B-9EB2-DF5BE39073E6> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x90120000 - 0x9014aff9 com.apple.framework.Apple80211 (8.0.1 - 801.17) <8A8BBBFD-496B-35A6-A26E-ADF8D672D908> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x9014b000 - 0x90256ff7 libJP2.dylib (845) <D409C913-6FA4-3D60-BFE0-B9FC6A02FEE0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x90257000 - 0x903afffb com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <9205DFC2-8DAE-354E-AD87-46E229B5F2F1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x903b0000 - 0x903d4fff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x903d5000 - 0x903f2fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x9040d000 - 0x906b0ffb com.apple.CoreImage (8.2.2 - 1.0.1) <85BFFB09-D765-3F5F-AF65-FB136DDCAEF3> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x906b1000 - 0x906d6ffb com.apple.framework.familycontrols (4.1 - 410) <5A8504E7-D95D-3101-8E20-38EADE8DEAE1> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x906e3000 - 0x9070cfff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x9070d000 - 0x9071dff7 libsasl2.2.dylib (166) <D9080BA2-A365-351E-9FF2-7E0D4E8B1339> /usr/lib/libsasl2.2.dylib
0x9071e000 - 0x90735fff com.apple.GenerationalStorage (1.1 - 132.2) <93694E0D-35D3-3633-976E-F354CBD92F54> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x90736000 - 0x90736fff libSystem.B.dylib (169.3) <81C58EAB-0E76-3EAB-BDFD-C5A6FE95536F> /usr/lib/libSystem.B.dylib
0x90737000 - 0x9073affd libCoreVMClient.dylib (24.4) <C54E8FD0-61EC-3DC8-8631-54288AC66AC8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9073b000 - 0x9076eff3 com.apple.GSS (3.0 - 2.0) <B1D719C1-B000-3BE3-B747-329D608585DD> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x9076f000 - 0x90782ff9 com.apple.MultitouchSupport.framework (235.28 - 235.28) <5C8CFA21-D4FC-32E8-B199-0F7155E6ED9A> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x90783000 - 0x9078fffa com.apple.CrashReporterSupport (10.8.2 - 415) <BAE9900A-51E7-3AD4-A7FB-7E6CCFFB2F21> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x90790000 - 0x90888ff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x90889000 - 0x9088cffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x9088d000 - 0x90925fff com.apple.CoreServices.OSServices (557.4 - 557.4) <C724AB29-A596-3E1E-9FF1-A4E509AD843A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90926000 - 0x9093dff4 com.apple.CoreMediaAuthoring (2.1 - 914) <37C0A2C7-73B3-39BC-8DE1-4A6B75F115FC> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x9093e000 - 0x90958ffc libsystem_kernel.dylib (2050.18.24) <C17D49D0-7961-3B67-B443-C788C6E5AA76> /usr/lib/system/libsystem_kernel.dylib
0x90959000 - 0x9099aff7 libcups.2.dylib (327) <F46F8703-FEAE-3442-87CB-45C8BF98BEE5> /usr/lib/libcups.2.dylib
0x9099b000 - 0x909a3fff com.apple.DiskArbitration (2.5.1 - 2.5.1) <25A7232F-9B6A-3746-A3A8-12479D086B1E> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x909a4000 - 0x909e6fff libcurl.4.dylib (69.2) <8CC566A0-0B25-37E8-A6EC-30074C3CDB8C> /usr/lib/libcurl.4.dylib
0x909e7000 - 0x90de3feb com.apple.VideoToolbox (1.0 - 926.62) <B09EEF06-CB3C-3EAA-8B0E-22A1801F3CAE> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x90de4000 - 0x90e30fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x90e31000 - 0x91089ff1 com.apple.JavaScriptCore (8536 - 8536.26.7) <75629E05-65FE-3699-8CDC-80C95015CF42> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9108a000 - 0x910ffff7 com.apple.ApplicationServices.ATS (332 - 341.1) <95206704-F9C9-33C4-AF25-FE9890E160B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x91100000 - 0x9116fffb com.apple.Heimdal (3.0 - 2.0) <1ABF438B-30E6-3165-968C-E2EA1A9DF1FD> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x91170000 - 0x91171fff libquarantine.dylib (52) <D526310F-DC77-37EA-8F5F-83928EFA3262> /usr/lib/system/libquarantine.dylib
0x91181000 - 0x9118dff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9118e000 - 0x911b3ff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x911b4000 - 0x911cdfff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x91234000 - 0x91551ff3 com.apple.Foundation (6.8 - 945.11) <03B242AC-519C-3683-AA52-E73536B3D55F> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x91555000 - 0x915acff3 com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x915ad000 - 0x915efffb com.apple.RemoteViewServices (2.0 - 80.5) <60E04F2F-AFD8-3B1F-BF07-8A3A7EABB8E9> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x91969000 - 0x9196bfff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x9196c000 - 0x91975ff9 com.apple.CommonAuth (3.0 - 2.0) <A1A6CC3D-AA88-3519-A305-9B5D76C5D63B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x91976000 - 0x91d09ffb com.apple.MediaToolbox (1.0 - 926.62) <7290B07B-4D03-3B46-809C-64C8FB97B40C> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x91d15000 - 0x91d22fff libGL.dylib (8.6.1) <C7A3917A-C444-33CC-8599-BB9CD8C12BC4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x91ddb000 - 0x91ddcfff libdnsinfo.dylib (453.18) <41C7B8E2-2A81-31DE-BD8B-F0C29E169D4F> /usr/lib/system/libdnsinfo.dylib
0x91ddd000 - 0x91dddfff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x91dde000 - 0x91de8fff libCSync.A.dylib (324.6) <D2E8AC70-C6D1-3C40-8A82-E50422EDCFBF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x91de9000 - 0x91e42fff com.apple.QuickLookFramework (4.0 - 555.4) <96911441-FDD4-3B68-9E0C-51BA11A97C2E> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x91e43000 - 0x91e43ffd libOpenScriptingUtil.dylib (148.2) <907E25B1-4F50-3461-B8D5-733C687EB534> /usr/lib/libOpenScriptingUtil.dylib
0x91e44000 - 0x924d0feb com.apple.CoreAUC (6.16.00 - 6.16.00) <654A0AB8-F24F-3489-8F70-F0A22414FE08> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x924d4000 - 0x9255cfff com.apple.PDFKit (2.7.2 - 2.7.2) <7AE7BAE9-4C21-3BFB-919E-5C6EEBBDFF75> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x9255d000 - 0x92631fff com.apple.backup.framework (1.4.1 - 1.4.1) <55F2A679-9B21-3F43-A580-4C2ECF6A5FC5> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x92632000 - 0x9274aff7 com.apple.coreavchd (5.6.0 - 5600.4.16) <F024C78B-4FAA-38F1-A182-AD0A0A596CBE> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x927b4000 - 0x927b4fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x927b5000 - 0x92819ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x9281a000 - 0x92893ff0 com.apple.CorePDF (2.0 - 2) <6B5BF755-F336-359C-9A99-F006F61442CF> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x92894000 - 0x92898fff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x92899000 - 0x9289cff3 com.apple.AppleSystemInfo (2.0 - 2) <4639D755-8A68-31C9-95C4-7E7F70C233FA> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x928dd000 - 0x929ceffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x929cf000 - 0x929ecff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x929ed000 - 0x92ae9ff3 com.apple.DiskImagesFramework (10.8 - 344) <98C16F91-9D3E-3FD0-A30B-BD49EE4ED9A4> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x92d84000 - 0x92e78ff3 com.apple.QuickLookUIFramework (4.0 - 555.4) <D66F61A6-2C4C-359F-A2E3-7D023C33CB5A> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x92e79000 - 0x92ef5ff3 com.apple.Metadata (10.7.0 - 707.3) <6B6A6216-23D0-34CE-8099-BEE9BA42501E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x92f4d000 - 0x92fa7fff com.apple.Symbolication (1.3 - 93) <684ECF0D-D416-3DF8-8B5B-3902953853A8> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x92fa8000 - 0x92fc7ff3 com.apple.Ubiquity (1.2 - 243.10) <D2C9F356-1681-31D2-B292-5227E2DDEB0B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x92fc8000 - 0x92fd2fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92fd3000 - 0x92fd9fff libGFXShared.dylib (8.6.1) <E32A7266-FCDD-352C-9C2A-8939265974AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x92fda000 - 0x92fe1ffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x9302e000 - 0x930ebfeb libsystem_c.dylib (825.25) <B1F6916A-F558-38B5-A18C-D9733625FDC9> /usr/lib/system/libsystem_c.dylib
0x930ec000 - 0x93166ff7 com.apple.securityfoundation (6.0 - 55115.4) <A959B2F5-9D9D-3C93-A62A-7399594CF238> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x93167000 - 0x931a6ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x931a7000 - 0x931a9fff libCVMSPluginSupport.dylib (8.6.1) <8A174BD9-992E-351D-8F9A-DF6991723ABE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x931aa000 - 0x931b8ff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x931b9000 - 0x931bcfff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x931bd000 - 0x931c6ff3 com.apple.DisplayServicesFW (2.6.1 - 353) <50D0BBF0-F911-380F-B470-E59B5E48E520> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x931c7000 - 0x93302ff7 libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
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0x9967d000 - 0x996aefff com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x996af000 - 0x996b0fff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x996b1000 - 0x996bcfff libcommonCrypto.dylib (60026) <A6C6EDB8-7E69-3827-81F3-9A74D0935461> /usr/lib/system/libcommonCrypto.dylib
0x996bd000 - 0x99721fff com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x99748000 - 0x99748fff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x99749000 - 0x997a6fff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <9549B81F-4425-34EE-802B-F462068DC0C5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x99eaf000 - 0x99eccfff libxpc.dylib (140.41) <1BFE3149-C242-3A77-9729-B00DEDC8CCF2> /usr/lib/system/libxpc.dylib
0x99ecd000 - 0x9a0b5ff3 com.apple.CoreFoundation (6.8 - 744.12) <E939CEA0-493C-3233-9983-5070981BB350> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9a0f9000 - 0x9a101fff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x9a102000 - 0x9a102fff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9a103000 - 0x9a31afff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9a373000 - 0x9a3a6ff5 libssl.0.9.8.dylib (47) <3224FBB3-3074-3022-AD9A-187703680C03> /usr/lib/libssl.0.9.8.dylib
0x9a3a7000 - 0x9a3a9ffb libRadiance.dylib (845) <3F87840F-217D-3074-A29D-919BAAED2F4A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x9a3aa000 - 0x9a405fff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9a406000 - 0x9a522ff7 com.apple.desktopservices (1.7.2 - 1.7.2) <8E74D101-8398-34F1-A463-B4950680A597> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x9a523000 - 0x9a529fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9a52a000 - 0x9a534ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x9a535000 - 0x9a53cfff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x9a540000 - 0x9a69dffb com.apple.QTKit (7.7.1 - 2599.13) <2DC9E2BB-9895-3D02-A318-88431052E70B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1914
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=154.1M resident=96.1M(62%) swapped_out_or_unallocated=58.1M(38%)
Writable regions: Total=114.3M written=2316K(2%) resident=21.9M(19%) swapped_out=0K(0%) unallocated=92.4M(81%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 2128K
CG image 4K
CG raster data 16K
CG shared images 1216K
CoreImage 96K
CoreServices 2656K
MALLOC 82.0M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=35 4408K
OpenCL 16K
Stack 68.6M
VM_ALLOCATE 16.1M
__DATA 7392K
__DATA/__OBJC 252K
__IMAGE 528K
__LINKEDIT 31.2M
__OBJC 2332K
__OBJC/__DATA 60K
__PAGEZERO 4K
__TEXT 122.9M
__UNICODE 544K
mapped file 87.5M
shared memory 308K
=========== =======
TOTAL 429.9M
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.69f3
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E4130314C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E4130314C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 2 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9A302, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: hub_device, 0x058f (Alcor Micro, Corp.), 0x6254, 0xfd120000 / 4
USB Device: hub_device, 0x058f (Alcor Micro, Corp.), 0x6254, 0xfd124000 / 6
USB Device: CanoScan, 0x04a9 (Canon Inc.), 0x1905, 0xfd124400 / 7
USB Device: Aficio MP 161, 0x05ca (Ricoh Company Ltd.), 0x0403, 0xfd121000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0246, 0xfa120000 / 4 -
How do I get Iphoto. After resetting up my computer and trying ot manually transfer my iphoto library the app store says I can not accept this application on this computer. How can I get it back?
Contact the Techs and get them to sort out this account issue.
Regards
TD -
To update this application, sign in to the account you used to purchase it. - I get this message for a couple of the apps that were installed from original
Take a look at this .. .Troubleshooting the Mac App Store
You have to update an app using the same ID as was used when it was purchased. If a family member or friend downloaded the app originally, then you must use the same ID as they used. -
To update this application, sign in to the account you used to purchase it. The app was pre-installed, how do I get past this message?
The the account you used to "purchase" iPhoto is the Apple ID you used to set yoru couputer up with - log into th eApp store using that Apple ID and look under purchases - if you have not accepted the App yet then you will have to accept it first
LN -
My dad bought a new retina macbook pro over a year ago.
The pre-installed iPhoto and iMovie applicaitons get this error when trying to download an update:
"to update this application, sign into the account you used to purchase it"
We are logged into the only account that he has ever had.
He has mountain lion.
It's very annoying and there's no way we know of to get around it. Searching and searching online led nowhere.
Please help!!!!!You cannot.
As requested... You need to use the SAME Apple ID that Originally made the Purchase of whatever Application you are trying to Update.
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