Sign into apple app store locked to other account.

Hello
I worked for a Curry's DASIS / Ubiquity stand in store and sold my friend a Macbook Pro 13" MD102, the machine was sold off display at the time with a decent reduction.
Recently her iPhoto app is saying its out of date and needs to be updated, but when she goes to sign into the APP store when she tries to login the apple ID field is populated by a Apple ID she is unaware of and so am i, my thinking is that when the mac was on display perhaps someone has signed in with an apple ID.
What can i do to resolve this issue and permanently remove the unknown apple id so 1. she can use her Apple ID to sign in and 2. No data or apps or data are lost.
note: She has contacted the person who's apple ID was in there and they say they are happy to meet up to login but if they logged in how could i remove there account from the machine.
any Suggestions below is a screen picture she sent me of the issue
Many Thanks

That solution is kinda dumb -.-
You asked for help. I have given you the correct solution to your issue because it involves more than the two apps. It involves the whole Mac.
Why I would reinstall the OSX just to change the ID Apple of an App?
I gave you the explanation in my answer.
It's time for you to move on. You have high-jacked another user's thread for your issue. You should start your own topic with the issue so as not to be carrying on a cross conversation.
Insulting folks who offer you the correct solution is no way to make folks want to continue to assist you here!

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I want to sign into the app store as another ID, but it is greyed out.

Hey everyone,
I want to update my apps but I am having an issue.
When I click "update", this pops up
But that is not the apple ID I am signed into the app store as, nor the account I want to use to update things.
Why is it greyed out -- uneditable -- and how can I change that?
Thanks!

OK so I was having this issue too but for some reason it was happening on Evernote. The user email that was populating the Apple ID field was for a previous user on the computer that, as far as I know, doesn't use Evernote at all. It only happened recently and as far as I knew all his user information was removed from this machine once we got a new one in the office?
Uninstalling and reinstalling worked but this behaviour seems very odd.

I am signed into the App Store on my iphone 4 and one of my apps need updating and my brother was signed into it but its like its locked to his Apple ID I have tried signing out and turning my phone off its just not working

I am signed into the App Store on my iphone 4 and one of my apps need updating and my brother is signed into it because I didn't have any credit to make an ID so he signed in so I could download apps but its like its locked to his Apple ID I have tried signing out and turning my phone off its just not working please help.

Apps are locked to the Apple ID that was used to download them. You will have to sign in as your brother in order to update it.

I have an iphone 4 and recently changed my apple id password. I went through the verification successfully. For some reason, I can't sign into the app store on my iphone using my apple id and password.

I have an iphone 4 and recently changed my apple id password. I went through the verification successfully. For some reason, I can't sign into the app store on my iphone using my apple id and password.

Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
This is from the iOS Dev Center forum...
http://devimages.apple.com/maintenance/
We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
(Check under "Program Enrollment").
Note that your program membership should have been automatically renewed if it lapsed during the downtime period. If not, please be explicit about that in your support request.
--- DrErnie

I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

Skip the iCloud sign in for now.
Once you reach the home page, go to settings and sign out of FaceTime and Messages. This should also sign you out of iCloud.
Go to iCloud in settings and sign in with the correct Apple ID.
If that does not work
Skip the iCloud sign in
Go to Apple ID.apple.com and sign in
Change your Apple ID to the old one
Delete iCloud account on your device with the old Apple ID and the same password.
Go back to the website, change your Apple ID back to the current one. You will receive an email to verify the account. Verify first.
Sign into iCloud on your device with the correct Apple ID and password

HT5007 Why when I sign into the App store it says unknown error?

When I sign into the App store it says unknown error.

the support article for that error says to wait for it to reset your request and then try again, in the meantime verify your login information is correct (ie logging in at http://appleid.apple.com/)
you can also goto Settings > store and log out of your apple id and log back in just in case

How can't I sign into Mac App store?

I have two Mac Book Pro, one 13" using at Work and another 15" using at home. Everything is fine with MBP at home. I can use Mac App Store without any problem. But at office I guess it happened in last two weeks, I had a problem to sign in Mac App Store. I can navigate and look all apps in the Featured, Top Charts and Categories. But when I want to see Purchases, asks me to sign in. I enter my Apple ID and password correctly but it says "An unkown error has occured" and can't sign into Mac App Store. I've attached snapshot for this here. I searched forums and discussions on WEB and did many things like deleting files, ByHost, Network Pref etc. Everything I have seen on the WEB useful. But unfortunately couldn't pass that. I have other Apple products and my Apple ID works well at them also at WEB.
Yesterday, this problematic MBP at work installed updates for iPhoto and OSX Mountain Lion but didn't let me sign in.
Does anybody has a solution for that which is not written at discussion or at SERPs?
Thanks for the useful help, will appreciate deeply.
Message was edited by: sdbarut

FYI, this article was a HUGE help.
Long story short, I activated the App Store debug menu and simply chose "Reset Application". I was good to go after that.

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support.

Why im i getting "an unknown error has occurred" message when i sign into the app store

Im getting "an unknown error has occurred" message when i sign into the app store. I don't have a problem signing into anything else. What could the problem be?

Were you able to find a solution to this issue? I am also getting the 'an error has occurred' message when trying to download or update any apps on my iPhone. Restarted, updated, re-booted, etc etc, nothing has worked.

Weird Problem trying to sign into my App Store Account ? Please Help !!

Im having a very weird problem trying to sign into my App store account to update my apps and to purchase new Apps. Ive tried to search the net but I cant seem to solve my problem.
Here is whats happening
My Email address is correct in my iTunes Account and also my App Store account. (which is basically the same anyway)
The problem I am having Is that when I try to download an App my old email address still shows up when it requests my password.
The weird part is that my email address is correct in my itunes and also at the bottom of my app store. Yet my old email is showing up when I try to sign into the App store.
Here are the steps Ive taken already to fix this problem and have failed.
I have signed out of my itunes and app store and signed back in..FAILED.
I went into my setting -STORE and signed out and back in..FAILED.
I dont understand why my old email is still showing up when I try to sign in to update or download an App !!!!
PLEASE HELP !!!

I dont understand why my old email is still showing up when I try to sign in to update or download an App !!!!
Apps are DRM protected & tied to the account that was used to originally purchase them. Were these apps purchased using your old account details?

I cannot sign into the App Store...

I cannot sign into the App Store, update apps or use apps purchased. How can I fix this.
I can sign into iTunes.
I am using a 3 month old MacBook Pro 17"
running Snow Lep. 10.6.8

Hi Carolyn,
thank you for quick answer.
I've logged out from iTunes but nothing is changed with App Store.
It says that is impossible to connect.
Do you have other suggestions?
Sorry, what is the OP ?
Domes

HT5622 Why can't I sign into the App Store on my phone?

I can't sign into the App Store on my phone? But for some reason I can still download stuff, but I have to log in every time for every little thing.

There is no error message. I try to log in and it looks like it tries to but then it just go's back to the main screen and nothing happens. I can log in on my computer just fine, that is why I don't know what is going on.

My new ipod touch does no let me sign into the app store. What do I do?

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What exactly happens when you try?
Maybe:
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HT4854 Will the second computer receive updates if they are logged into the App Store with their own accounts?

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No.
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Why can't I sign into the App Store?

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Sign into apple app store locked to other account.

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