Sign into Welcome Screen

Will not accept my sign in on the Welcome Screen!  Keep getting error 400   Adobe Photoshop Elements 9.0.  Can not use the organizer without signing in as tools, etc are not available and can not sync files? Or organize properly.  Why does my sign in not work when it is valid?  I have spent a lot of money with Adobe Elements 3.0---5.0....ultimately 9.0....which seems to be a good program if it would work properly!  Do not feel like investing a bunch more money to upgrade to 11.0 or 12.0 just to get something I feel I should already have.  All this money I have spent to get to 9.0 and yet it seems there is no help....Why?
my e-mail address is: [email protected]

See your other post
Brian

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